Transform your WooCommerce store into a powerful made-to-order business with Custom Orders. This comprehensive extension eliminates the complexity of managing custom product requests by providing a complete workflow from initial customer inquiry to final payment.
<h2>Benefits</h2>
<ul>
<li>Streamlined Quote Process – Customers submit detailed requests through intuitive product forms, eliminating back-and-forth emails and phone calls</li>
<li>Built-in Communication Hub – Integrated ticketing system keeps all customer conversations organized in one place with file attachment support</li>
<li>Flexible Pricing Control – Set custom prices for each request and generate secure payment links instantly</li>
<li>Professional Customer Experience – Customers track their requests through their My Account dashboard, building trust and transparency</li>
<li>Complete Email Automation – Automated notifications keep everyone informed at every step of the process</li>
</ul>
<h2>How It Works (Simple 5-Step Process)</h2>
<ol>
<li>Customer Submits Request – Customers fill out detailed forms on your custom order product pages</li>
<li>You Get Notified – Instant email alerts with all request details and customer information</li>
<li>Communicate Seamlessly – Use the built-in messaging system to clarify requirements and share updates</li>
<li>Set Your Price – Quote the project and generate a secure payment link with one click</li>
<li>Get Paid – Customer pays through the secure link, order enters your standard WooCommerce workflow</li>
</ol>
<h3>Perfect for These Businesses</h3>
Whether you’re creating one-of-a-kind pieces or offering personalized services, Custom Orders adapts to your workflow:
Physical Goods & Makers
<ul>
<li class="p1">Custom Furniture & Woodworkers – Manage dimensions, finishes, and materials per request.</li>
<li class="p1">Jewelry Designers & Goldsmiths – Handle bespoke rings, engravings, and one-off designs.</li>
<li class="p1">Print & Sign Shops – Process unique signage, business cards, and branding materials.</li>
<li class="p1">Apparel & Merch Brands – Offer made-to-order uniforms, sportswear, and branded clothing.</li>
<li class="p1">Artists & Craftspeople – Take commissions with clear project scope and timeline.</li>
<li class="p1">Home Décor & Lighting Brands – Quote and build custom fixtures or design variations.</li>
</ul>
Services & B2B Businesses
<ul>
<li class="p1">Software & Web Development Agencies – Collect client briefs, quote projects, and manage milestone payments.</li>
<li class="p1">Design, Marketing & Creative Agencies – Streamline client requests and proposals directly in WooCommerce.</li>
<li class="p1">Consultants & Coaches – Provide tailored packages or retainer quotes with secure payment links.</li>
<li class="p1">Manufacturers & Suppliers – Manage bulk, OEM, or private-label requests requiring approval steps.</li>
<li class="p1">Construction, Engineering & Trade Services – Handle quoting, materials, and milestone payments for each job.</li>
<li class="p1">Corporate & Enterprise Sales Teams – Manage custom pricing for large or recurring orders.</li>
</ul>
Specialized & Professional Services
<ul>
<li class="p1">Photographers & Videographers – Offer custom shoot packages or event quotes.</li>
<li class="p1">Event Planners & Caterers – Create quotes for weddings, conferences, or private events.</li>
<li class="p1">Interior Designers & Architects – Gather client preferences, plans, and material choices.</li>
<li class="p1">Educational & Training Providers – Sell custom course bundles or workshops by request.</li>
<li class="p1">Repair & Restoration Services – Quote unique repair jobs or refurbishments with images and notes.</li>
<li class="p1">Nonprofits & Institutions – Accept complex service or product requests with approval-based workflows.</li>
</ul>
<h3>Why Choose Custom Orders?</h3>
No More Quote Chaos – Stop juggling emails, phone calls, and spreadsheets. Everything happens in your WordPress dashboard where you already manage your business.
Customer-Friendly Experience – Your customers get a professional, Amazon-like experience where they can track their request status and communicate directly through their account.
Secure & Reliable – Built on WooCommerce’s proven payment infrastructure with secure payment links that protect both you and your customers.
Theme Compatible – Works seamlessly with any WooCommerce theme, inheriting your existing design and branding.
Developer Friendly – Extensive template override system and hooks for developers who need custom functionality.

Custom Orders

Transform your store into a powerful made-to-order business.

<h2>For a shopping experience as unique as your customers</h2>
From adding a personal engraving, to upgrading to premium fabric, customizing products can keep your customers coming back. With Product Add-Ons, you can offer special options to your customers in a snap.
Product Add-Ons allow your customers to personalize products while they’re shopping on your online store. No more follow-up email requests—customers get what they want, before they’re done checking out.
<img class="alignleft wp-image-18734005148655 size-full" src="https://woocommerce.com/wp-content/uploads/2013/05/woocommerce_product-addons_single-product-addon-example.png" alt="" width="1822" height="886" />
 
Add options via text boxes, dropdowns, text areas, checkboxes, custom price inputs, even sample images. Add-ons can be added globally or per-product from the edit product page.
<h2>Give your customers the options they want</h2>
Product Add-Ons is one of the most popular extensions available for WooCommerce. It gives you and your customers even more options, including (but definitely not limited to):
<h3>Image-based selections</h3>
<img class="alignnone size-large wp-image-18734005148756" src="https://woocommerce.com/wp-content/uploads/2013/05/woocommerce_product-addons_single-product-images.png?w=980" alt="WooCommerce Product Add-ons, image-based product add-on selection." width="980" height="741" />
A picture is worth a thousand words, so why describe a customer’s personalization options when you can show them? With image-based selections, customers can see what they’re getting before they buy.
<h3>Flat fees</h3>
<img class="aligncenter size-large wp-image-18734005148960" src="https://woocommerce.com/wp-content/uploads/2013/05/woocommerce-product-addons_example-gift-options-configured-1.png?w=980" alt="" width="980" height="536" />
Charge customers a flat fee regardless of how many products they ordered. Perfect for a one-time set-up charge or a rush fee.
<h3>Percentage fees</h3>
Charge a fee for the add-on based on a percent of the total price—this is especially useful for service-based add-ons that can be tougher to boil down to a flat fee.
<h3>Text input</h3>
Let your customers enter custom text to create a custom t-shirt, add a monogram or personalize a card.
<h3>Dropdown</h3>
Customer can choose between a few pre-defined options with a drop-down field for your add-on.
Checkboxes
<img class="aligncenter size-large wp-image-18734005148765" src="https://woocommerce.com/wp-content/uploads/2013/05/woocommerce_product-addons_single-product-gift-options.png?w=980" alt="An example of checkbox-based options for Product Add-ons." width="980" height="749" />
Make customization as simple and satisfying as checking a checkbox. Great for add-on services, like gift wrapping or express shipping.
<h3>Custom price</h3>
Let your customers name their price, perfect for tips, donations, and gratuities!
Add-ons can be named, described, reordered, and (optionally) given prices.
The extension also works with:
<ul class="wccom-tick-list">
<li><a href="https://woocommerce.com/products/woocommerce-subscriptions/">WooCommerce Subscriptions</a> – add additional options to subscription products.</li>
<li><a href="https://woocommerce.com/products/woocommerce-bookings/">WooCommerce Bookings</a> – offer upgrades like an oil treatment for a massage, priority seats for their tour or a rush fee for their rental.</li>
</ul>
Once set up, add-ons appear on product pages just above the add to cart button.
Ready to increase your store’s flexibility? Start using Product Add-Ons today.

Product Add-Ons

Offer add-ons like gift wrapping, special messages or other special options for your products.

Custom Orders vs Product Add-Ons