Transform your WooCommerce store into a powerful made-to-order business with Custom Orders. This comprehensive extension eliminates the complexity of managing custom product requests by providing a complete workflow from initial customer inquiry to final payment.
<h2>Benefits</h2>
<ul>
<li>Streamlined Quote Process – Customers submit detailed requests through intuitive product forms, eliminating back-and-forth emails and phone calls</li>
<li>Built-in Communication Hub – Integrated ticketing system keeps all customer conversations organized in one place with file attachment support</li>
<li>Flexible Pricing Control – Set custom prices for each request and generate secure payment links instantly</li>
<li>Professional Customer Experience – Customers track their requests through their My Account dashboard, building trust and transparency</li>
<li>Complete Email Automation – Automated notifications keep everyone informed at every step of the process</li>
</ul>
<h2>How It Works (Simple 5-Step Process)</h2>
<ol>
<li>Customer Submits Request – Customers fill out detailed forms on your custom order product pages</li>
<li>You Get Notified – Instant email alerts with all request details and customer information</li>
<li>Communicate Seamlessly – Use the built-in messaging system to clarify requirements and share updates</li>
<li>Set Your Price – Quote the project and generate a secure payment link with one click</li>
<li>Get Paid – Customer pays through the secure link, order enters your standard WooCommerce workflow</li>
</ol>
<h3>Perfect for These Businesses</h3>
Whether you’re creating one-of-a-kind pieces or offering personalized services, Custom Orders adapts to your workflow:
Physical Goods & Makers
<ul>
<li class="p1">Custom Furniture & Woodworkers – Manage dimensions, finishes, and materials per request.</li>
<li class="p1">Jewelry Designers & Goldsmiths – Handle bespoke rings, engravings, and one-off designs.</li>
<li class="p1">Print & Sign Shops – Process unique signage, business cards, and branding materials.</li>
<li class="p1">Apparel & Merch Brands – Offer made-to-order uniforms, sportswear, and branded clothing.</li>
<li class="p1">Artists & Craftspeople – Take commissions with clear project scope and timeline.</li>
<li class="p1">Home Décor & Lighting Brands – Quote and build custom fixtures or design variations.</li>
</ul>
Services & B2B Businesses
<ul>
<li class="p1">Software & Web Development Agencies – Collect client briefs, quote projects, and manage milestone payments.</li>
<li class="p1">Design, Marketing & Creative Agencies – Streamline client requests and proposals directly in WooCommerce.</li>
<li class="p1">Consultants & Coaches – Provide tailored packages or retainer quotes with secure payment links.</li>
<li class="p1">Manufacturers & Suppliers – Manage bulk, OEM, or private-label requests requiring approval steps.</li>
<li class="p1">Construction, Engineering & Trade Services – Handle quoting, materials, and milestone payments for each job.</li>
<li class="p1">Corporate & Enterprise Sales Teams – Manage custom pricing for large or recurring orders.</li>
</ul>
Specialized & Professional Services
<ul>
<li class="p1">Photographers & Videographers – Offer custom shoot packages or event quotes.</li>
<li class="p1">Event Planners & Caterers – Create quotes for weddings, conferences, or private events.</li>
<li class="p1">Interior Designers & Architects – Gather client preferences, plans, and material choices.</li>
<li class="p1">Educational & Training Providers – Sell custom course bundles or workshops by request.</li>
<li class="p1">Repair & Restoration Services – Quote unique repair jobs or refurbishments with images and notes.</li>
<li class="p1">Nonprofits & Institutions – Accept complex service or product requests with approval-based workflows.</li>
</ul>
<h3>Why Choose Custom Orders?</h3>
No More Quote Chaos – Stop juggling emails, phone calls, and spreadsheets. Everything happens in your WordPress dashboard where you already manage your business.
Customer-Friendly Experience – Your customers get a professional, Amazon-like experience where they can track their request status and communicate directly through their account.
Secure & Reliable – Built on WooCommerce’s proven payment infrastructure with secure payment links that protect both you and your customers.
Theme Compatible – Works seamlessly with any WooCommerce theme, inheriting your existing design and branding.
Developer Friendly – Extensive template override system and hooks for developers who need custom functionality.

Custom Orders

Transform your store into a powerful made-to-order business.

Set up pre-orders in your Woo store, so customers can order products before they’re available. You can automatically or manually release and fill orders when you’re ready and let the extension handle the rest!
<ul class="wccom-tick-list-primary">
<li>Set an optional date/time when the product will be available</li>
<li>Automatically charge orders when the product is available</li>
<li>Change the release date for a pre-ordered product</li>
<li>Email all customers who pre-ordered a product</li>
<li>Cancel pre-orders if the product is no longer available</li>
<li>Filter your pre-orders with a custom “pre-order” order status</li>
<li>Works with simple & variable products</li>
<li>Optionally charge a fee for a pre-order</li>
<li>Customize the Add to Cart/Place Order buttons for pre-orders</li>
</ul>
<hr class="wccom-product-heading__hr" />
<h2>Sell Pre-Orders for Products and Services</h2>
The pre-order experience is fully customizable and supports both pre-orders charged up front and upon release. If you’re using a supported payment gateway, pre-orders can be charged upon release without the customer returning and paying for their order.
<img class="alignnone" title="WooCommerce Pre-Orders Checkout" src="https://woocommerce.com/wp-content/uploads/2013/04/woocommerce-pre-orders-setting-when-charged-text.png" alt="WooCommerce Pre-Orders Checkout" width="553" height="231" />
<a href="https://woocommerce.com/wp-content/uploads/2013/04/woocommerce-pre-orders-setting-single-product-page-message.png"><img title="WooCommerce Pre-Orders Product Page" src="https://woocommerce.com/wp-content/uploads/2013/04/woocommerce-pre-orders-setting-single-product-page-message.png" alt="WooCommerce Pre-Orders Product Page" /></a>
<h2>Easy pre-order customization</h2>
Control how pre-order products are displayed using built-in settings for button text, product messages, and more. Display the time remaining until a product is available anywhere on your site using a countdown time shortcode with support for customization via CSS.
<img class="alignnone" title="WooCommerce Pre-Orders Settings" src="https://woocommerce.com/wp-content/uploads/2013/04/woocommerce-pre-orders-settings.png" alt="WooCommerce Pre-Orders Settings" />
<h2>Easy Pre-Order Management</h2>
Pre-Orders can be charged in two ways, upfront or upon release. When charging a pre-order up front, the customer pays the entire pre-order amount during the initial checkout.
When charging a pre-order upon release, the customer’s payment method is charged when the product is released (either by reaching the availability date, if set, or manually within the Pre-Orders admin) when using a supported gateway. If a supported gateway is not available, the customer will receive an email when the pre-order is released, prompting them to come back to the store and pay for their pre-order.
All pre-orders can be managed through a dedicated page. From here, the admin can delay, complete, cancel, or email selected pre-orders or use the actions section to perform the same actions for all pre-orders for a given product.
<h2>Automatically Charge Pre-Orders Upon Release</h2>
When you use one of the <a href="https://woocommerce.com/document/pre-orders/#supported-gateways-for-automatic-payments">supported payment gateways</a>, you can automatically charge your customer’s payment method when the pre-order is available. All gateways support manual payments for pre-orders, where the customer is sent an email asking them to come back and pay for their pre-order when it’s released.
<a href="https://woocommerce.com/wp-content/uploads/2013/04/woocommerce-pre-orders-support-gateways.png"><img title="WooCommerce Pre-Orders Authorize.net CIM Checkout" src="https://woocommerce.com/wp-content/uploads/2013/04/woocommerce-pre-orders-support-gateways.png" alt="WooCommerce Pre-Orders Authorize.net CIM Checkout" /></a>

WooCommerce Pre-Orders

Allow customers to order products before they are available.

Custom Orders vs WooCommerce Pre-Orders