<ul class="wccom-tick-list-primary">
<li>Signup Verification</li>
<li>Checkout Verification</li>
<li>Login Authentication</li>
<li>Customizable Verification Experience</li>
</ul>
<hr class="wccom-product-heading__hr" />
<h3>Signup Verification</h3>
When a user registers on your WooCommerce store, they must verify their email before their account is created. As soon as they complete the signup form, an automated verification email with a unique OTP (One-Time Password) is sent to their inbox. A verification popup appears on the registration page, prompting users to enter the OTP. If they do not verify their email, their account remains uncreated, ensuring that only valid customers can register. Users can request a new OTP if needed, and the verification process remains seamless and secure. This feature helps prevent fake registrations, spam accounts, and unauthorized signups, improving your store’s security and data accuracy.
<img class="aligncenter size-full wp-image-18734004926401" src="https://woocommerce.com/wp-content/uploads/2021/06/signup-verification.png" alt="" width="527" height="489" />
<h3>Checkout Verification</h3>
For guest users who want to make a purchase, email verification is required before completing the checkout process. This ensures that only genuine users can place orders, reducing fraudulent and spam purchases. When a guest user enters their email on the cart or checkout page, a verification email with an OTP (One-Time Password) is sent to their inbox. They must enter the OTP to proceed with the order.
Additionally, there is an option to require checkout verification only for free orders, ensuring that users claiming free products verify their email before completing the order.
<img class="aligncenter size-full wp-image-18734004926411" src="https://woocommerce.com/wp-content/uploads/2021/06/checkout-verification.png" alt="" width="534" height="506" />
<h3>Login Authentication</h3>
Enhance the security of your WooCommerce store with Login Authentication, ensuring that only verified users can access their accounts. This feature provides two levels of authentication to protect user accounts from unauthorized access.
The first option sends an email notification whenever a user logs in, informing them of the login activity, including details such as the device and location. This helps users stay informed and take action if any suspicious activity is detected.
The second option adds an extra layer of security by requiring email verification when a user logs in from a different browser, a new device, or after a certain period of inactivity. In this case, an OTP (One-Time Password) is sent to the registered email, and the user must enter it to complete the login process. Without verifying the OTP, they will not be able to access their account, ensuring protection against unauthorized logins.
<img class="aligncenter size-full wp-image-18734004926416" src="https://woocommerce.com/wp-content/uploads/2021/06/login-authentication.png" alt="" width="636" height="489" />
<h3>Customizable Verification Experience</h3>
Enhance the user experience with a fully customizable verification popup and email design. Store admins can personalize the verification popup’s layout, colors, text, and styling to match their brand identity, ensuring a seamless and professional look.
Additionally, the verification email content can be customized to include personalized messages, branding elements, and clear instructions for users to complete their email verification. These customization options help create a cohesive and branded experience while improving user engagement and trust.
<img class="aligncenter size-full wp-image-18734004926417" src="https://woocommerce.com/wp-content/uploads/2021/06/customizable-verification-experience.png" alt="" width="641" height="381" />

Customer Email Verification

The Customer Email Verification will verify your customers’ email addresses during registration and checkout to reduce registration and spam orders.

Fraud Shield for WooCommerce protects your store by blocking spam orders and fake user registrations. It validates user registration, billing, and shipping details, as well as technical fields such as IP address, device type, OS, domain, and subdomain. 
Fraud Shield for WooCommerce is your smart defence against fake signups and spam orders. It uses intelligent validation across registration, billing, shipping, and technical fields (such as IP, OS, and device type) to block suspicious activity, keeping your store secure and clean.
<h3>Types of Fraud Shield Rules</h3>
<ul class="wp-block-list">
<li>Block disposable or suspicious email domains</li>
<li>Detect and block users by IP address, device type (mobile, desktop, bot, etc.)</li>
<li>Detect and block users by operating system (e.g., Android, Windows, Unknown OS)</li>
<li>Block spam user registrations using field-level validation</li>
<li>Prevent fake or suspicious orders by validating checkout fields</li>
<li>Validate billing and shipping details (name, phone, email, ZIP, etc.)</li>
<li>Automatically record users who trigger blocked values as “Blocked Users“</li>
<li>Maintain a Blocked User Log with detailed info (IP, device, OS, etc.)</li>
<li>Maintain a Debug Log to track validation and blocking events</li>
</ul>
<h2>Why you should add Fraud Shield for WooCommerce</h2>
Fraud Shield for WooCommerce is essential for safeguarding your store against the risks of fake sign-ups, spam orders, and fraudulent activities.
By validating user registration details, billing and shipping addresses, and technical parameters such as IP address, device type, operating system, and domain, it prevents suspicious transactions before they impact your business.
Adding Fraud Shield is not just about security — it’s about building trust, maintaining smooth operations, and focusing on growing your business without worrying about threats.
<hr class="wccom-product-heading__hr" />
<h2>When to add Fraud Shield for WooCommerce</h2>
You should add Fraud Shield as soon as you notice or want to prevent suspicious activity in your store. This includes:
<ul>
<li style="font-weight: 400">Receiving spam registrations or fake customer accounts.</li>
<li style="font-weight: 400">Experiencing high-order cancellations or chargebacks.</li>
<li style="font-weight: 400">Getting orders with incomplete or mismatched billing/shipping details.</li>
<li style="font-weight: 400">Seeing multiple signups from the same IP or device in a short time.</li>
<li style="font-weight: 400">Expanding your store to new regions with higher fraud risk.</li>
</ul>
Installing Fraud Shield early helps you stay ahead of threats, avoid revenue loss, and protect your store’s reputation before problems escalate.
<hr class="wccom-product-heading__hr" />
<h2>Types of Rules Configurations</h2>
Fraud Shield for WooCommerce offers four main types of validation rules to protect your store from spam, fake accounts, and fraudulent orders:
<div class="twocol-one">
Registration Rules:
Safeguard your store from fake or spam user signups by validating critical fields during the registration process.
Available settings include username validation to block generic or numeric-only usernames, email username validation to block emails with suspicious local parts, and email domain validation to restrict sign-ups from known spam, disposable, or fake email domains.
</div>
<div class="twocol-one last"><img class="aligncenter size-full wp-image-18734005957183" src="https://woocommerce.com/wp-content/uploads/2025/10/registration_settings.png" alt="Registration settings" width="980" height="719" /></div>
<div class="twocol-one">Checkout Billing Address Rules:
Validate billing details during checkout to prevent fake orders and suspicious transactions. These rules identify incomplete, invalid, or mismatched billing data, stopping fraud before it reaches payment processing.
Available settings cover validation for billing details, including name, address, city, state, country, postal code, email, phone number, and company. This helps block fake, invalid, or disposable information to maintain data accuracy and prevent fraudulent or low-quality orders.
</div>
<div class="twocol-one last"><img class="aligncenter size-full wp-image-18734005957187" src="https://woocommerce.com/wp-content/uploads/2025/10/checkout-settings.png" alt="checkout settings" width="980" height="798" /></div>
Checkout Shipping Address Rules:
Ensure shipping details are accurate and legitimate. By blocking fake or bot-generated addresses, these rules reduce delivery issues, save fulfilment costs, and maintain a smooth order experience for genuine customers.
Available settings cover validation for shipping details, including first and last names, address, city, state, country, postal code, phone number, and company. This ensures the blocking of fake, invalid, or suspicious entries to maintain accurate and trustworthy order information.
<div class="twocol-one">
Technical Rules:
Go beyond basic form validation with system-level checks. Technical rules verify IP addresses, browsers, device types, and other metadata to detect patterns linked to fraudulent behavior. This adds a powerful, invisible layer of protection that works in real time.
Available settings include validation for IP address, device, browser, operating system, email domain, user role, and user ID, allowing you to block traffic from suspicious sources, outdated systems, disposable email domains, restricted user roles, or known spam accounts.
</div>
<div class="twocol-one last"><img class="aligncenter size-full wp-image-18734005957189" src="https://woocommerce.com/wp-content/uploads/2025/10/technical-settings.png" alt="Technical Settings" width="980" height="894" /></div>
With these four layers of configurable rules, Fraud Shield provides precise, proactive control over fraud prevention, helping you block bad actors without disrupting genuine customers.
<hr class="wccom-product-heading__hr" />
<h2>Global Settings</h2>
The General Settings section allows store owners to manage the core functionality of the Fraud Shield for WooCommerce extension.
It provides global controls to enable or disable the extension, configure how fraud detection rules behave, and manage logging for security insights and debugging. These settings help ensure that validation rules are applied efficiently while offering visibility into all blocked attempts. <img class="aligncenter size-full wp-image-18734005957198" src="https://woocommerce.com/wp-content/uploads/2025/10/global-settings.png" alt="Global Settings" width="980" height="654" /> 
<hr class="wccom-product-heading__hr" />
<h2>Blocked User Section</h2>
The “Blocked User” section of this extension offers a comprehensive dashboard that lists all users who were blocked due to failing fraud detection rules during registration or checkout.
<img class="aligncenter size-full wp-image-18734005957209" src="https://woocommerce.com/wp-content/uploads/2025/10/blocked-users.png" alt="blocked users" width="980" height="560" />
<hr class="wccom-product-heading__hr" />
<h2>Prevent fraudulent registrations from specific email domains</h2>
Scenario: You want to prevent fake account creation using disposable emails and suspicious addresses, commonly used for testing or fraudulent purposes.


Steps to create the validation rule:

<ol class="wp-block-list">
<li>In your store’s WP Admin dashboard, go to WooCommerce > Settings > Fraud Shield.</li>


<li>Add a Registration Rule:
<ul class="wp-block-list">
<li style="list-style-type: none">
<ul class="wp-block-list">
<li>Enable fraud shield for registration</li>


<li>Enable email validation</li>


<li>Add value in block email domains like tempmail.com, mailinator.com</li>


<li>Save your changes for the registration rule <img src="https://woocommerce.com/wp-content/uploads/2025/10/registration-user-block-admin-settings.png?w=980" alt="" /></li>
</ul>
</li>
</ul>
<ul class="wp-block-list"></ul>
</li>


<li>Now, if a customer adds an email with a domain name that is blocked with error message. <img src="https://woocommerce.com/wp-content/uploads/2025/10/user-registration-validation.png" alt="" /></li>
</ol>

<hr class="wccom-product-heading__hr" />
<h2>How to Block Fraud Orders</h2>
Configure to protect your WooCommerce store by blocking fraudulent orders automatically. Use smart filters like user email, name, and other identifiers to stop scammers before checkout.
<h3>Ways to Block Fraudulent Orders:</h3>
<ul class="wccom-tick-list-primary">
<li>Block by Email Address – Add suspicious or blacklisted email IDs to automatically prevent new orders.</li>
<li>Block by Customer Name – Stop repeat offenders or fake name patterns (e.g., “Test User,” “Demo Buyer”).</li>
<li>Block by Domain – Restrict orders from disposable or spammy email domains like @tempmail.com.</li>
<li>Custom Rule Setup – Create multiple blocking conditions (email + name + payment method) for maximum protection.</li>
</ul>
<div class="twocol-one">
Admin Setting Screen
<img class="aligncenter size-full wp-image-18734005957546" src="https://woocommerce.com/wp-content/uploads/2025/10/admin-order-block-by-email-settings.png" alt="admin order block by email settings" width="980" height="493" /></div>
<div class="twocol-one last">
Checkout Page Screen
<img class="aligncenter size-full wp-image-18734005957547" src="https://woocommerce.com/wp-content/uploads/2025/10/checkout-page-email-block.png" alt="" width="980" height="623" /></div>
<hr class="wccom-product-heading__hr" />
<h2>How to Get Started</h2>
<ol>
<li>Download, install, and activate this extension.</li>
<li>Check out our <a href="https://woocommerce.com/document/fraud-shield/">detailed documentation</a> to help you customize your fraud prevention tools specific to your store’s needs.</li>
<li>Something missing or could be done better? We love feedback — let us know how we’re doing via support and we’ll gladly assist!</li>
</ol>

Fraud Shield

Protect your WooCommerce store from spam orders and fake registrations with ease.

Customer Email Verification vs Fraud Shield