<h2><strong>Allow Customers to Request Order Cancellations</strong></h2>
<p><span style="font-weight: 400">Build trust among customers by allowing them to cancel orders or request partial or full refunds with the WooCommerce cancel orders plugin.</span></p>
<p><span style="font-weight: 400">Customer Order Cancellation allows you to approve or decline cancellation requests. You can restrict order cancellations to specific order statuses, user roles, and products. You can also charge an order cancellation fee and decide whether to give full or partial refunds.</span></p>
<p><span style="font-weight: 400">Customers are required to submit a reason for canceling their orders. This information can help you decide whether to approve requests and give you data on customer behavior. Find out if they changed their minds due to an error, price, quality, or other reasons.</span></p>
<h2><strong>Features</strong></h2>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400">Allows customers to cancel orders</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Restrict order cancellation for specific users</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Automate acceptance of order cancellation requests</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Easily manage order cancellation requests</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Display the order cancel button for specific order statuses</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Impose an order cancellation fee</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Refund the full or partial amount of the order</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Obtain order cancellation reasons from the customers</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Create a list of cancellation reasons or allow users to add a custom message</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Email notifications for customers and store owners</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Hide the order cancel button after a specific time</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Allow order cancellation for selected products</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Display a notification for non-refundable products</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Set a minimum amount for order cancellation</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Display Message Non-Refundable products</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Customize the order cancelation button</span></li>
</ul>
<div class="woo-sc-box normal" style="background-color: #beecba">This Plugin is fully compatible with HPOS(High-Performance Order Storage) and Multisite.</div>
<h3><b>Enable Customers to Request Order Cancellation</b></h3>
<p><span style="font-weight: 400">WooCommerce order cancel for customers plugin enables store admins to allow customers to cancel orders and get refunds, or reorder with the exact product or its variation, and ask for customizations rather than getting an item they won’t like.</span></p>
<p><img class="aligncenter wp-image-8656602 size-full" src="https://woocommerce.com/wp-content/uploads/2021/10/Enable-Customers-to-Cancel-Orders.png" alt="Enable Customers to Request Order Cancellation" width="834" height="494" /></p>
<h3><b>Restrict order cancellation to specific users</b></h3>
<p><span style="font-weight: 400">Let only specific users request order cancellation based on their user roles. For example, VIP customers can revoke orders while subscribers cannot.</span></p>
<p><img class="aligncenter wp-image-18734000442651 size-full" src="https://woocommerce.com/wp-content/uploads/2021/10/1-8.png" alt="Restrict order cancellation to specific users" width="786" height="446" /></p>
<h3><b>Automate acceptance of order cancellation requests</b></h3>
<p><span style="font-weight: 400">Streamline the order cancellation process by enabling automatic cancellation of orders after a request is submitted. This ensures a swift and hassle-free shopping experience. </span></p>
<p><img class="aligncenter wp-image-8656604 size-full" src="https://woocommerce.com/wp-content/uploads/2021/10/Automatically-Cancel-Orders.png" alt="Automate acceptance of order cancellation requests" width="817" height="202" /></p>
<h3><b>Easily manage order cancellation requests</b></h3>
<p><span style="font-weight: 400">The wooCommerce cancel order plugin displays all the order cancellation requests in a dashboard for you to review. You can decide which order to approve or disapprove of according to your business policies.</span></p>
<p><img class="aligncenter wp-image-8656608 size-full" src="https://woocommerce.com/wp-content/uploads/2021/10/https___woocommerce.com_wp-content_uploads_2021_10_Manage-Cancel-Order-requests-2.png" alt="Easily manage order cancellation requests" width="1174" height="454" /></p>
<h3><b>Display the order cancel button for specific order statuses</b></h3>
<p><span style="font-weight: 400">Display the cancel button for specific order statuses making sure that only eligible customers request order cancellation. For example, you can allow only the pending orders to be canceled and let the processing orders complete.</span></p>
<p><img class="aligncenter wp-image-8656612 size-full" src="https://woocommerce.com/wp-content/uploads/2021/10/Cancel-specific-order-statuses-only.png" alt="Display the order cancel button for specific order statuses" width="704" height="362" /></p>
<h3><strong>Impose an order cancellation fee </strong></h3>
<p><span style="font-weight: 400">To discourage a higher rate of order cancellation, you can impose a fee to let the customers know that it is going to cost them. It can be a fixed amount or a percentage of the order amount.</span></p>
<p><img class="aligncenter wp-image-8656614 size-full" src="https://woocommerce.com/wp-content/uploads/2021/10/Impose-an-order-cancellation-fee.png" alt="Impose an order cancellation fee" width="665" height="474" /></p>
<h3><b>Refund the full or partial amount of the order</b></h3>
<p><span style="font-weight: 400">Offer complete or partial refunds to customers depending on their order status. The WooCommerce refund order plugin allows store admins to offer complete order refunds and select the specific order statuses for which refunds can be allowed. In this way, you can cover the cost of the operations for processing the order.</span></p>
<p><span style="font-weight: 400">The WooCommerce partial refund plugin also provides store owners with the ability to offer partial refunds to their customers. You can choose to charge the cancellation fee only or deduct the refund amount on top of the cancellation fee.</span></p>
<p><img class="aligncenter wp-image-18734000442653 size-full" src="https://woocommerce.com/wp-content/uploads/2021/10/2-5.png" alt="Refund the full or partial amount of the order" width="767" height="249" /></p>
<h3><b>Obtain order cancellation reasons from the customers</b></h3>
<p><span style="font-weight: 400">Gather valuable insights from customers by asking for order cancellation reasons with the WooCommerce customer cancel order plugin. This helps you to improve your product or service based on real-time customer feedback. </span></p>
<p><img class="aligncenter wp-image-8656622 size-full" src="https://woocommerce.com/wp-content/uploads/2021/10/Ask-a-reason-for-order-cancellation.png" alt="Obtain order cancellation reasons from the customers" width="763" height="488" /></p>
<h3><b>Create a list of cancellation reasons or allow users to add a custom message</b></h3>
<p><span style="font-weight: 400">Create a list of order cancellation reasons that customers may choose from to make the process user-friendly. You can also allow the customers to write a custom message to state their reason for order cancellation.</span></p>
<p><img class="aligncenter wp-image-18734000442655 size-full" src="https://woocommerce.com/wp-content/uploads/2021/10/3-10.png" alt="Create a list of cancellation reasons or allow users to add a custom message" width="665" height="664" /></p>
<h3><b>Email notifications for customers and store owners</b></h3>
<p><span style="font-weight: 400">With the cancel order WooCommerce plugin, you can enable email notifications for the customer and owner of the store. Notifications will keep them informed and enable them to take additional steps when needed.</span></p>
<p><img class="aligncenter wp-image-8656628 size-full" src="https://woocommerce.com/wp-content/uploads/2021/10/Email-notification-for-user-and-owner.png" alt="Email notifications for customers and store owners" width="859" height="138" /></p>
<h3><b>Hide the order cancel button after a specific time</b></h3>
<p><span style="font-weight: 400">You can choose to hide the cancel order button when a set period passes after customers place an order. Beyond the time you select, customers will not be able to cancel orders.</span></p>
<p><img class="aligncenter wp-image-18734000442658 size-full" src="https://woocommerce.com/wp-content/uploads/2021/10/4-8.png" alt="Hide the order cancel button after a specific time" width="770" height="222" /></p>
<h3><b>Customers can Withdraw Cancellation Requests</b></h3>
<p><span style="font-weight: 400">Allow customers to withdraw their order cancellation requests in case they change their mind. Customers can cancel their requests depending on the order status (on hold or pending), making the purchase process user-friendly.</span></p>
<p><img class="aligncenter wp-image-18734003631954 size-full" src="https://woocommerce.com/wp-content/uploads/2021/10/Screenshot-from-2024-04-30-14-22-20.png" alt="Customer can withdraw their order cancellation request" width="810" height="501" /></p>
<h3><b>Allow order cancellation for selected products</b></h3>
<p><span style="font-weight: 400">With the WooCommerce cancel order by customer plugin, you can allow order cancellation of selected products or categories. You can choose to exclude certain products so stock levels, on those products, won’t be disrupted.</span></p>
<p><img class="aligncenter wp-image-8656637 size-full" src="https://woocommerce.com/wp-content/uploads/2021/10/Allow-order-cancel-for-selected-products.png" alt="Allow order cancellation for selected products" width="727" height="210" /></p>
<h3><b>Display a reorder button to recover cancellations</b></h3>
<p><span style="font-weight: 400">WooCommerce cancel order adds a reorder button on canceled orders so customers can easily place their orders again. This way you can recover on previously canceled orders and increase your sales.</span></p>
<p><img class="aligncenter wp-image-8656641 size-full" src="https://woocommerce.com/wp-content/uploads/2021/10/Reorder-button-to-recover-cancellations.png" alt="Display a reorder button to recover cancellations" width="866" height="455" /></p>
<h3><b>Show/Hide Cancellation Button Based on Payment Method</b></h3>
<p><span style="font-weight: 400">Control order cancellation requests based on various payment methods. Admin can show or hide the order cancellation button for selective payment methods. This allows store owners to streamline cancellation requests by restricting requests for selective payment methods.</span></p>
<p><img class="aligncenter wp-image-18734003631960 size-full" src="https://woocommerce.com/wp-content/uploads/2021/10/Screenshot-from-2024-04-30-14-20-22.png" alt="Show/Hide Cancellation Button Based on Payment Method " width="737" height="287" /></p>
<h3><b>Set a minimum amount for order cancellation</b></h3>
<p><span style="font-weight: 400">To prevent recurring order cancellations, you can set a minimum amount for allowing order cancellation with the WooCommerce customer order cancel plugin. This way you will be able to easily manage canceled orders and encourage your customers to make purchases in a particular amount.</span></p>
<p><img class="aligncenter wp-image-18734000442671 size-full" src="https://woocommerce.com/wp-content/uploads/2021/10/5-4.png" alt="Set a minimum amount for order cancellation" width="809" height="212" /></p>
<h3><b>Display a Message for non-refundable products</b></h3>
<p><span style="font-weight: 400">WooCommerce refund order enables the admin to set certain products as non-refundable. Display a message with non-refundable products to inform customers beforehand. This way customers will know if a product is refundable or not before they make a purchase, saving you from all the later inconveniences.</span></p>
<p><img class="aligncenter wp-image-18734000442672 size-full" src="https://woocommerce.com/wp-content/uploads/2021/10/6-2.png" alt="Display a Message for non-refundable products" width="827" height="574" /></p>
<h3><b>Customize the order cancelation button</b></h3>
<p><span style="font-weight: 400">Admin can customize the cancel order button according to the outlook of your store with the cancel order in WooCommerce plugin. You can change the text of the button, background color, and button text color with the help of the WooCommerce cancel order button.</span></p>
<p><img class="aligncenter wp-image-18734000442677 size-full" src="https://woocommerce.com/wp-content/uploads/2021/10/7-1.png" alt="Customize the order cancelation button" width="789" height="217" /></p>
<h3><strong>Benefits</strong></h3>
<ul>
<li>Increases customer confidence</li>
<li>Improves store by gathering helpful customer data</li>
<li>Boosts conversions with improved UX and reorders</li>
</ul>
<h3>Compatibility</h3>
<p>Our plugins are designed to be highly versatile and also compatible with the most commonly used themes, browsers, builders, and mobile views. We understand the importance of flexibility and integration when it comes to enhancing your website’s functionality. Our plugins can effortlessly integrate with the following:</p>
<h3>Themes Compatibility</h3>
<ul>
<li>Store Front</li>
<li>Avada</li>
<li>Flatsome</li>
<li>Porto</li>
<li>Woodmart</li>
<li>WooCommerce default theme</li>
<li>Divi</li>
</ul>
<h3>Builders</h3>
<ul>
<li>Elementor</li>
<li>Bakery</li>
<li>Divi</li>
</ul>
<h3>Compatible with</h3>
<ul>
<li>Multi-Site</li>
<li>PHP 8</li>
<li>Mobile Layout</li>
</ul>
<h3><strong>Requirements</strong></h3>
<p>Minimum PHP version: 5.2</p>

Customer Order Cancellation

<p>Allow customers to cancel orders and request partial or full refunds with the Customer Order Cancellation for WooCommerce plugin.</p>

<p>Set up pre-orders in your Woo store, so customers can order products before they’re available. You can automatically or manually release and fill orders when you’re ready and let the extension handle the rest!</p>
<ul class="wccom-tick-list-primary">
<li>Set an optional date/time when the product will be available</li>
<li>Automatically charge orders when the product is available</li>
<li>Change the release date for a pre-ordered product</li>
<li>Email all customers who pre-ordered a product</li>
<li>Cancel pre-orders if the product is no longer available</li>
<li>Filter your pre-orders with a custom “pre-order” order status</li>
<li>Works with simple & variable products</li>
<li>Optionally charge a fee for a pre-order</li>
<li>Customize the Add to Cart/Place Order buttons for pre-orders</li>
</ul>
<hr class="wccom-product-heading__hr" />
<h2>Sell Pre-Orders for Products and Services</h2>
<p>The pre-order experience is fully customizable and supports both pre-orders charged up front and upon release. If you’re using a supported payment gateway, pre-orders can be charged upon release without the customer returning and paying for their order.</p>
<p><img class="alignnone" title="WooCommerce Pre-Orders Checkout" src="https://woocommerce.com/wp-content/uploads/2013/04/woocommerce-pre-orders-setting-when-charged-text.png" alt="WooCommerce Pre-Orders Checkout" width="553" height="231" /></p>
<p><a href="https://woocommerce.com/wp-content/uploads/2013/04/woocommerce-pre-orders-setting-single-product-page-message.png"><img title="WooCommerce Pre-Orders Product Page" src="https://woocommerce.com/wp-content/uploads/2013/04/woocommerce-pre-orders-setting-single-product-page-message.png" alt="WooCommerce Pre-Orders Product Page" /></a></p>
<h2>Easy pre-order customization</h2>
<p>Control how pre-order products are displayed using built-in settings for button text, product messages, and more. Display the time remaining until a product is available anywhere on your site using a countdown time shortcode with support for customization via CSS.</p>
<p><img class="alignnone" title="WooCommerce Pre-Orders Settings" src="https://woocommerce.com/wp-content/uploads/2013/04/woocommerce-pre-orders-settings.png" alt="WooCommerce Pre-Orders Settings" /></p>
<h2>Easy Pre-Order Management</h2>
<p>Pre-Orders can be charged in two ways, upfront or upon release. When charging a pre-order up front, the customer pays the entire pre-order amount during the initial checkout.</p>
<p>When charging a pre-order upon release, the customer’s payment method is charged when the product is released (either by reaching the availability date, if set, or manually within the Pre-Orders admin) when using a supported gateway. If a supported gateway is not available, the customer will receive an email when the pre-order is released, prompting them to come back to the store and pay for their pre-order.</p>
<p>All pre-orders can be managed through a dedicated page. From here, the admin can delay, complete, cancel, or email selected pre-orders or use the actions section to perform the same actions for all pre-orders for a given product.</p>
<h2>Automatically Charge Pre-Orders Upon Release</h2>
<p>When you use one of the <a href="https://woocommerce.com/document/pre-orders/#supported-gateways-for-automatic-payments">supported payment gateways</a>, you can automatically charge your customer’s payment method when the pre-order is available. All gateways support manual payments for pre-orders, where the customer is sent an email asking them to come back and pay for their pre-order when it’s released.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2013/04/woocommerce-pre-orders-support-gateways.png"><img title="WooCommerce Pre-Orders Authorize.net CIM Checkout" src="https://woocommerce.com/wp-content/uploads/2013/04/woocommerce-pre-orders-support-gateways.png" alt="WooCommerce Pre-Orders Authorize.net CIM Checkout" /></a></p>

WooCommerce Pre-Orders

<p>Allow customers to order products before they are available.</p>

Customer Order Cancellation vs WooCommerce Pre-Orders