<h2><strong>Allow Customers to Request Order Cancellations</strong></h2>
<p><span style="font-weight: 400">Build trust among customers by allowing them to cancel orders or request partial or full refunds with the WooCommerce cancel orders plugin.</span></p>
<p><span style="font-weight: 400">Customer Order Cancellation allows you to approve or decline cancellation requests. You can restrict order cancellations to specific order statuses, user roles, and products. You can also charge an order cancellation fee and decide whether to give full or partial refunds.</span></p>
<p><span style="font-weight: 400">Customers are required to submit a reason for canceling their orders. This information can help you decide whether to approve requests and give you data on customer behavior. Find out if they changed their minds due to an error, price, quality, or other reasons.</span></p>
<h2><strong>Features</strong></h2>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400">Allows customers to cancel orders</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Restrict order cancellation for specific users</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Automate acceptance of order cancellation requests</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Easily manage order cancellation requests</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Display the order cancel button for specific order statuses</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Impose an order cancellation fee</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Refund the full or partial amount of the order</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Obtain order cancellation reasons from the customers</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Create a list of cancellation reasons or allow users to add a custom message</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Email notifications for customers and store owners</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Hide the order cancel button after a specific time</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Allow order cancellation for selected products</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Display a notification for non-refundable products</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Set a minimum amount for order cancellation</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Display Message Non-Refundable products</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Customize the order cancelation button</span></li>
</ul>
<div class="woo-sc-box normal" style="background-color: #beecba">This Plugin is fully compatible with HPOS(High-Performance Order Storage) and Multisite.</div>
<h3><b>Enable Customers to Request Order Cancellation</b></h3>
<p><span style="font-weight: 400">WooCommerce order cancel for customers plugin enables store admins to allow customers to cancel orders and get refunds, or reorder with the exact product or its variation, and ask for customizations rather than getting an item they won’t like.</span></p>
<p><img class="aligncenter wp-image-8656602 size-full" src="https://woocommerce.com/wp-content/uploads/2021/10/Enable-Customers-to-Cancel-Orders.png" alt="Enable Customers to Request Order Cancellation" width="834" height="494" /></p>
<h3><b>Restrict order cancellation to specific users</b></h3>
<p><span style="font-weight: 400">Let only specific users request order cancellation based on their user roles. For example, VIP customers can revoke orders while subscribers cannot.</span></p>
<p><img class="aligncenter wp-image-18734000442651 size-full" src="https://woocommerce.com/wp-content/uploads/2021/10/1-8.png" alt="Restrict order cancellation to specific users" width="786" height="446" /></p>
<h3><b>Automate acceptance of order cancellation requests</b></h3>
<p><span style="font-weight: 400">Streamline the order cancellation process by enabling automatic cancellation of orders after a request is submitted. This ensures a swift and hassle-free shopping experience. </span></p>
<p><img class="aligncenter wp-image-8656604 size-full" src="https://woocommerce.com/wp-content/uploads/2021/10/Automatically-Cancel-Orders.png" alt="Automate acceptance of order cancellation requests" width="817" height="202" /></p>
<h3><b>Easily manage order cancellation requests</b></h3>
<p><span style="font-weight: 400">The wooCommerce cancel order plugin displays all the order cancellation requests in a dashboard for you to review. You can decide which order to approve or disapprove of according to your business policies.</span></p>
<p><img class="aligncenter wp-image-8656608 size-full" src="https://woocommerce.com/wp-content/uploads/2021/10/https___woocommerce.com_wp-content_uploads_2021_10_Manage-Cancel-Order-requests-2.png" alt="Easily manage order cancellation requests" width="1174" height="454" /></p>
<h3><b>Display the order cancel button for specific order statuses</b></h3>
<p><span style="font-weight: 400">Display the cancel button for specific order statuses making sure that only eligible customers request order cancellation. For example, you can allow only the pending orders to be canceled and let the processing orders complete.</span></p>
<p><img class="aligncenter wp-image-8656612 size-full" src="https://woocommerce.com/wp-content/uploads/2021/10/Cancel-specific-order-statuses-only.png" alt="Display the order cancel button for specific order statuses" width="704" height="362" /></p>
<h3><strong>Impose an order cancellation fee </strong></h3>
<p><span style="font-weight: 400">To discourage a higher rate of order cancellation, you can impose a fee to let the customers know that it is going to cost them. It can be a fixed amount or a percentage of the order amount.</span></p>
<p><img class="aligncenter wp-image-8656614 size-full" src="https://woocommerce.com/wp-content/uploads/2021/10/Impose-an-order-cancellation-fee.png" alt="Impose an order cancellation fee" width="665" height="474" /></p>
<h3><b>Refund the full or partial amount of the order</b></h3>
<p><span style="font-weight: 400">Offer complete or partial refunds to customers depending on their order status. The WooCommerce refund order plugin allows store admins to offer complete order refunds and select the specific order statuses for which refunds can be allowed. In this way, you can cover the cost of the operations for processing the order.</span></p>
<p><span style="font-weight: 400">The WooCommerce partial refund plugin also provides store owners with the ability to offer partial refunds to their customers. You can choose to charge the cancellation fee only or deduct the refund amount on top of the cancellation fee.</span></p>
<p><img class="aligncenter wp-image-18734000442653 size-full" src="https://woocommerce.com/wp-content/uploads/2021/10/2-5.png" alt="Refund the full or partial amount of the order" width="767" height="249" /></p>
<h3><b>Obtain order cancellation reasons from the customers</b></h3>
<p><span style="font-weight: 400">Gather valuable insights from customers by asking for order cancellation reasons with the WooCommerce customer cancel order plugin. This helps you to improve your product or service based on real-time customer feedback. </span></p>
<p><img class="aligncenter wp-image-8656622 size-full" src="https://woocommerce.com/wp-content/uploads/2021/10/Ask-a-reason-for-order-cancellation.png" alt="Obtain order cancellation reasons from the customers" width="763" height="488" /></p>
<h3><b>Create a list of cancellation reasons or allow users to add a custom message</b></h3>
<p><span style="font-weight: 400">Create a list of order cancellation reasons that customers may choose from to make the process user-friendly. You can also allow the customers to write a custom message to state their reason for order cancellation.</span></p>
<p><img class="aligncenter wp-image-18734000442655 size-full" src="https://woocommerce.com/wp-content/uploads/2021/10/3-10.png" alt="Create a list of cancellation reasons or allow users to add a custom message" width="665" height="664" /></p>
<h3><b>Email notifications for customers and store owners</b></h3>
<p><span style="font-weight: 400">With the cancel order WooCommerce plugin, you can enable email notifications for the customer and owner of the store. Notifications will keep them informed and enable them to take additional steps when needed.</span></p>
<p><img class="aligncenter wp-image-8656628 size-full" src="https://woocommerce.com/wp-content/uploads/2021/10/Email-notification-for-user-and-owner.png" alt="Email notifications for customers and store owners" width="859" height="138" /></p>
<h3><b>Hide the order cancel button after a specific time</b></h3>
<p><span style="font-weight: 400">You can choose to hide the cancel order button when a set period passes after customers place an order. Beyond the time you select, customers will not be able to cancel orders.</span></p>
<p><img class="aligncenter wp-image-18734000442658 size-full" src="https://woocommerce.com/wp-content/uploads/2021/10/4-8.png" alt="Hide the order cancel button after a specific time" width="770" height="222" /></p>
<h3><b>Customers can Withdraw Cancellation Requests</b></h3>
<p><span style="font-weight: 400">Allow customers to withdraw their order cancellation requests in case they change their mind. Customers can cancel their requests depending on the order status (on hold or pending), making the purchase process user-friendly.</span></p>
<p><img class="aligncenter wp-image-18734003631954 size-full" src="https://woocommerce.com/wp-content/uploads/2021/10/Screenshot-from-2024-04-30-14-22-20.png" alt="Customer can withdraw their order cancellation request" width="810" height="501" /></p>
<h3><b>Allow order cancellation for selected products</b></h3>
<p><span style="font-weight: 400">With the WooCommerce cancel order by customer plugin, you can allow order cancellation of selected products or categories. You can choose to exclude certain products so stock levels, on those products, won’t be disrupted.</span></p>
<p><img class="aligncenter wp-image-8656637 size-full" src="https://woocommerce.com/wp-content/uploads/2021/10/Allow-order-cancel-for-selected-products.png" alt="Allow order cancellation for selected products" width="727" height="210" /></p>
<h3><b>Display a reorder button to recover cancellations</b></h3>
<p><span style="font-weight: 400">WooCommerce cancel order adds a reorder button on canceled orders so customers can easily place their orders again. This way you can recover on previously canceled orders and increase your sales.</span></p>
<p><img class="aligncenter wp-image-8656641 size-full" src="https://woocommerce.com/wp-content/uploads/2021/10/Reorder-button-to-recover-cancellations.png" alt="Display a reorder button to recover cancellations" width="866" height="455" /></p>
<h3><b>Show/Hide Cancellation Button Based on Payment Method</b></h3>
<p><span style="font-weight: 400">Control order cancellation requests based on various payment methods. Admin can show or hide the order cancellation button for selective payment methods. This allows store owners to streamline cancellation requests by restricting requests for selective payment methods.</span></p>
<p><img class="aligncenter wp-image-18734003631960 size-full" src="https://woocommerce.com/wp-content/uploads/2021/10/Screenshot-from-2024-04-30-14-20-22.png" alt="Show/Hide Cancellation Button Based on Payment Method " width="737" height="287" /></p>
<h3><b>Set a minimum amount for order cancellation</b></h3>
<p><span style="font-weight: 400">To prevent recurring order cancellations, you can set a minimum amount for allowing order cancellation with the WooCommerce customer order cancel plugin. This way you will be able to easily manage canceled orders and encourage your customers to make purchases in a particular amount.</span></p>
<p><img class="aligncenter wp-image-18734000442671 size-full" src="https://woocommerce.com/wp-content/uploads/2021/10/5-4.png" alt="Set a minimum amount for order cancellation" width="809" height="212" /></p>
<h3><b>Display a Message for non-refundable products</b></h3>
<p><span style="font-weight: 400">WooCommerce refund order enables the admin to set certain products as non-refundable. Display a message with non-refundable products to inform customers beforehand. This way customers will know if a product is refundable or not before they make a purchase, saving you from all the later inconveniences.</span></p>
<p><img class="aligncenter wp-image-18734000442672 size-full" src="https://woocommerce.com/wp-content/uploads/2021/10/6-2.png" alt="Display a Message for non-refundable products" width="827" height="574" /></p>
<h3><b>Customize the order cancelation button</b></h3>
<p><span style="font-weight: 400">Admin can customize the cancel order button according to the outlook of your store with the cancel order in WooCommerce plugin. You can change the text of the button, background color, and button text color with the help of the WooCommerce cancel order button.</span></p>
<p><img class="aligncenter wp-image-18734000442677 size-full" src="https://woocommerce.com/wp-content/uploads/2021/10/7-1.png" alt="Customize the order cancelation button" width="789" height="217" /></p>
<h3><strong>Benefits</strong></h3>
<ul>
<li>Increases customer confidence</li>
<li>Improves store by gathering helpful customer data</li>
<li>Boosts conversions with improved UX and reorders</li>
</ul>
<h3>Compatibility</h3>
<p>Our plugins are designed to be highly versatile and also compatible with the most commonly used themes, browsers, builders, and mobile views. We understand the importance of flexibility and integration when it comes to enhancing your website’s functionality. Our plugins can effortlessly integrate with the following:</p>
<h3>Themes Compatibility</h3>
<ul>
<li>Store Front</li>
<li>Avada</li>
<li>Flatsome</li>
<li>Porto</li>
<li>Woodmart</li>
<li>WooCommerce default theme</li>
<li>Divi</li>
</ul>
<h3>Builders</h3>
<ul>
<li>Elementor</li>
<li>Bakery</li>
<li>Divi</li>
</ul>
<h3>Compatible with</h3>
<ul>
<li>Multi-Site</li>
<li>PHP 8</li>
<li>Mobile Layout</li>
</ul>
<h3><strong>Requirements</strong></h3>
<p>Minimum PHP version: 5.2</p>

Customer Order Cancellation

<p>Allow customers to cancel orders and request partial or full refunds with the Customer Order Cancellation for WooCommerce plugin.</p>

<h2>Create custom fields for products using the extensive capabilities of WS Form PRO</h2>
<p><a href="https://wsform.com">WS Form PRO</a> is a powerful form development plugin for WordPress.</p>
<p>This extension allows you to create customizable products using <a href="https://wsform.com/knowledgebase_category/field-types/" target="_blank" rel="noopener noreferrer">60+ field types</a>, <a href="https://wsform.com/knowledgebase/conditional-logic/" target="_blank" rel="noopener noreferrer">conditional logic</a>, <a href="https://wsform.com/knowledgebase/repeatable-sections/" target="_blank" rel="noopener noreferrer">repeaters</a>, <a href="https://wsform.com/knowledgebase/tabs/" target="_blank" rel="noopener noreferrer">multiple steps</a> and more!</p>
<p>You can use this extension to request additional information about a product before it is added to the cart. Furthermore, it works with popular WooCommerce extensions such as QuickView, Wishlist and Dynamic Pricing.</p>
<div class="woo-sc-box normal">This extension requires you to own the <a title="WS Form PRO" href="https://wsform.com/" target="_blank" rel="noopener noreferrer">WS Form PRO</a> plugin.</div>
<h2>Example Use Cases</h2>
<ul>
<li><a href="https://woocommerce.wsform.com/product/t-shirt/" target="_blank" rel="noopener noreferrer">Interactive product configurators</a></li>
<li><a href="https://woocommerce.wsform.com/product/make-a-donation/" target="_blank" rel="noopener noreferrer">Donation or ‘name your price’ products</a></li>
<li><a href="https://woocommerce.wsform.com/product/repeatable-sections/" target="_blank" rel="noopener noreferrer">Repeatable sections of fields</a></li>
<li><a href="https://woocommerce.wsform.com/product/woocommerce-field-types/" target="_blank" rel="noopener noreferrer">Placing ‘Add to Cart’ in a desired location</a></li>
<li><a href="https://woocommerce.wsform.com/product/multi-tab/" target="_blank" rel="noopener noreferrer">Multi-step product configurators</a></li>
<li><a href="https://woocommerce.wsform.com/product/calculations/" target="_blank" rel="noopener noreferrer">Complex price calculations</a></li>
<li><a href="https://woocommerce.wsform.com/product/file-upload/" target="_blank" rel="noopener noreferrer">File uploads</a></li>
<li><a href="https://woocommerce.wsform.com/product/google-map/" target="_blank" rel="noopener noreferrer">Google maps</a></li>
<li><a href="https://woocommerce.wsform.com/product/color-swatches/" target="_blank" rel="noopener noreferrer">Color swatch selectors</a></li>
</ul>
<p>… and more! Visit the <a href="https://woocommerce.wsform.com/" target="_blank" rel="noopener noreferrer">demo website</a> to see more examples.</p>
<h2>Key Features</h2>
<ul>
<li>A fully integrated solution that fits seamlessly into your product pages</li>
<li>Assign forms to individual products, all products, product categories and tags</li>
<li>Use any <a href="https://wsform.com/knowledgebase_category/field-types/" target="_blank" rel="noopener noreferrer">WS Form PRO field type</a></li>
<li>Create dynamic product pricing by using the <a href="https://wsform.com/knowledgebase_category/field-types-ecommerce/" target="_blank" rel="noopener noreferrer">WS Form e-commerce field types</a> with real-time price updates</li>
<li>Customize the position of ‘Add to Cart’, ‘Quantity’ and other WooCommerce product page elements in your form</li>
<li>Customize the WooCommerce ‘Add to Cart’ button and price format</li>
<li><a href="https://wsform.com/knowledgebase/calculated-fields/" target="_blank" rel="noopener noreferrer">Calculated fields</a></li>
<li><a href="https://wsform.com/knowledgebase/conditional-logic/" target="_blank" rel="noopener noreferrer">Conditional logic</a></li>
<li><a href="https://wsform.com/knowledgebase/tabs/" target="_blank" rel="noopener noreferrer">Multi-step forms</a></li>
<li>Run <a href="https://wsform.com/knowledgebase/introduction-actions/" target="_blank" rel="noopener noreferrer">WS Form actions</a> when an order is paid (e.g. Send a product customization to a <a href="https://wsform.com/knowledgebase/slack/" target="_blank" rel="noopener noreferrer">Slack</a> channel, or <a href="https://wsform.com/knowledgebase/run-wordpress-hook/" target="_blank" rel="noopener noreferrer">run a WordPress hook</a>)</li>
</ul>
<h2>How it Works</h2>
<p><img class="size-full wp-image-5281625 aligncenter" src="https://woocommerce.com/wp-content/uploads/2019/10/ws_form_pro_product_add_ons_woocommerce_add_form.jpg" alt="Adding a form to a product" width="980" height="559" /></p>
<p>Adding a form to a WooCommerce product is easy! Simply click on the WS Form tab under ‘Product data’ and choose a template or choose an existing form. You can also start with a blank template and create a fully customized form for your product.</p>
<p><img class="size-full wp-image-5281627 aligncenter" src="https://woocommerce.com/wp-content/uploads/2019/10/ws_form_pro_product_add_ons_woocommerce_form_assigned.jpg" alt="Assigned form" width="980" height="385" /></p>
<p>Managing your product customization is easy. Simply click ‘Edit Form’ to make changes to your form.</p>
<p><img class="size-full wp-image-5281634 aligncenter" src="https://woocommerce.com/wp-content/uploads/2019/10/ws_form_pro_product_add_ons_woocommerce_layout_editor.jpg" alt="Layout Editor" width="980" height="615" /></p>
<p>Use the powerful features of the WS Form PRO <a href="https://wsform.com/knowledgebase/the-layout-editor/" target="_blank" rel="noopener noreferrer">layout editor</a> to edit your product customization.</p>
<p><img class=" wp-image-5281628 aligncenter" src="https://woocommerce.com/wp-content/uploads/2019/10/ws_form_pro_product_add_ons_woocommerce_fields.gif" alt="WooCommerce Fields" width="421" height="212" /></p>
<p>Use the WooCommerce field types to fully customize where product components are positioned on your product page.</p>
<p><img class="size-full wp-image-4796928 aligncenter" src="https://woocommerce.com/wp-content/uploads/2019/09/5.-T-Shirt-customization.jpg" alt="T-Shirt Customization" width="980" height="559" /></p>
<p>Create product customizations that dovetail seamlessly into your website.</p>
<p><img class="size-full wp-image-4796926 aligncenter" src="https://woocommerce.com/wp-content/uploads/2019/09/3.-Your-product-is-customized-with-the-form.jpg" alt="Multi-Tab Forms" width="980" height="559" /></p>
<p>Create multi-step product customizations using all of the features available in WS Form PRO!</p>
<p><a class="woo-sc-button custom" href="https://woocommerce.wsform.com" target="_blank" rel="noopener noreferrer">View a demo of the WS Form Product Add-Ons extension</a></p>

WS Form PRO Product Custom Fields Add-Ons

<p>Create custom fields for products with 60+ customization field types. Customize product pages with tabs, conditional logic, repeaters, calculations, multi-step and more!</p>

Customer Order Cancellation vs WS Form PRO Product Custom Fields Add-Ons