<h3>Keep your WooCommerce customer data accurate and reliable</h3>
<p>Over time, WooCommerce stores can occasionally experience spikes in automated or scripted traffic that create large numbers of customer accounts.</p>
<p>These accounts often pass basic validation checks and may not be blocked by CAPTCHA or anti-spam solutions, especially when they originate from real checkout attempts or payment flows.</p>
<p>As a result, stores may end up with:</p>
<ul>
<li>Hundreds or thousands of customer accounts with no orders</li>
<li>Repeated failed checkout attempts linked to the same customers</li>
<li>Rapid growth in the users table without real business value</li>
</ul>
<p>Left unmanaged, they can:</p>
<ul>
<li>Inflate customer counts</li>
<li>Reduce the accuracy of reports and analytics</li>
<li>Slow down admin pages on large stores</li>
</ul>
<p><a href="https://woocommerce.com/wp-content/uploads/2026/01/woo-customers-cleanup-spammy-users.png"><img class="aligncenter wp-image-18734006243237 size-large" src="https://woocommerce.com/wp-content/uploads/2026/01/woo-customers-cleanup-spammy-users.png?w=980" alt="" width="980" height="465" /></a></p>
<hr />
<h3>What this plugin does</h3>
<ul>
<li>Detects customers with no orders</li>
<li>Detects customers with multiple failed orders</li>
<li>Collects results using a safe background process</li>
<li>Stores results in optimized cache tables for fast access</li>
<li>Displays customers in clean, paginated admin tables</li>
<li>Generates summary reports and optional admin email notifications</li>
</ul>
<p>The plugin runs background processes to safely collect customer data in batches, avoiding timeouts or memory issues — even on large stores.</p>
<hr />
<h3>Smart customer identification</h3>
<p>Instead of relying on simple rules, the plugin analyzes real WooCommerce data to detect customers who:</p>
<ul>
<li>Have no orders</li>
<li>Have multiple failed orders</li>
</ul>
<p>This approach makes the results reliable and specific to your store.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2026/01/customers-cleanup-settings.png"><img class="aligncenter wp-image-18734006243243 size-large" src="https://woocommerce.com/wp-content/uploads/2026/01/customers-cleanup-settings.png?w=980" alt="" width="980" height="554" /></a></p>
<hr />
<h3>Clear review before action</h3>
<p>The plugin does <strong>not</strong> delete anything automatically.</p>
<p>Instead, it provides:</p>
<ul>
<li>Paginated admin tables</li>
<li>Detailed customer information</li>
<li>Order references for failed checkout attempts</li>
<li>Optional email summaries</li>
</ul>
<p>You stay fully in control of every decision.</p>

Customers Cleanup

<p>Maintain a healthy WooCommerce customer database by identifying inactive and unsuccessful checkout accounts.</p>
<p>Automatically identify and manage fake customer accounts created by bots, failed checkouts, and abandoned payment attempts.</p>

<ul class="wccom-tick-list-primary">
<li><strong>Signup Verification</strong></li>
<li><strong>Checkout Verification</strong></li>
<li><strong>Login Authentication</strong></li>
<li><strong>Customizable Verification Experience</strong></li>
</ul>
<hr class="wccom-product-heading__hr" />
<h3>Signup Verification</h3>
<p>When a user registers on your WooCommerce store, they must verify their email before their account is created. As soon as they complete the signup form, an automated verification email with a unique OTP (One-Time Password) is sent to their inbox. A verification popup appears on the registration page, prompting users to enter the OTP. If they do not verify their email, their account remains uncreated, ensuring that only valid customers can register. Users can request a new OTP if needed, and the verification process remains seamless and secure. This feature helps prevent fake registrations, spam accounts, and unauthorized signups, improving your store’s security and data accuracy.</p>
<p><img class="aligncenter size-full wp-image-18734004926401" src="https://woocommerce.com/wp-content/uploads/2021/06/signup-verification.png" alt="" width="527" height="489" /></p>
<h3>Checkout Verification</h3>
<p>For guest users who want to make a purchase, email verification is required before completing the checkout process. This ensures that only genuine users can place orders, reducing fraudulent and spam purchases. When a guest user enters their email on the cart or checkout page, a verification email with an OTP (One-Time Password) is sent to their inbox. They must enter the OTP to proceed with the order.</p>
<p>Additionally, there is an option to <strong>require checkout verification only for free orders</strong>, ensuring that users claiming free products verify their email before completing the order.</p>
<p><img class="aligncenter size-full wp-image-18734004926411" src="https://woocommerce.com/wp-content/uploads/2021/06/checkout-verification.png" alt="" width="534" height="506" /></p>
<h3>Login Authentication</h3>
<p>Enhance the security of your WooCommerce store with Login Authentication, ensuring that only verified users can access their accounts. This feature provides two levels of authentication to protect user accounts from unauthorized access.</p>
<p>The first option sends an email notification whenever a user logs in, informing them of the login activity, including details such as the device and location. This helps users stay informed and take action if any suspicious activity is detected.</p>
<p>The second option adds an extra layer of security by requiring email verification when a user logs in from a different browser, a new device, or after a certain period of inactivity. In this case, an OTP (One-Time Password) is sent to the registered email, and the user must enter it to complete the login process. Without verifying the OTP, they will not be able to access their account, ensuring protection against unauthorized logins.</p>
<p><img class="aligncenter size-full wp-image-18734004926416" src="https://woocommerce.com/wp-content/uploads/2021/06/login-authentication.png" alt="" width="636" height="489" /></p>
<h3>Customizable Verification Experience</h3>
<p>Enhance the user experience with a fully customizable verification popup and email design. Store admins can personalize the verification popup’s layout, colors, text, and styling to match their brand identity, ensuring a seamless and professional look.</p>
<p>Additionally, the verification email content can be customized to include personalized messages, branding elements, and clear instructions for users to complete their email verification. These customization options help create a cohesive and branded experience while improving user engagement and trust.</p>
<p><img class="aligncenter size-full wp-image-18734004926417" src="https://woocommerce.com/wp-content/uploads/2021/06/customizable-verification-experience.png" alt="" width="641" height="381" /></p>

Customer Email Verification

<p>The Customer Email Verification will verify your customers’ email addresses during registration and checkout to reduce registration and spam orders.</p>

Customers Cleanup vs Customer Email Verification