<h1>Allow Customers to Edit Orders</h1>
The Edit Order by Customer for WooCommerce extension allows customers to edit placed orders with certain order statuses.
You can control the information a customer can edit based on their user role and current order status. For example, you can allow customers to change products, and billing and shipping addresses when the order is in pending payment status.
Your customers can change billing addresses, shipping addresses, products, and payment and shipping methods.
The extension is beneficial if you have B2B customers who place large orders. You can allow them to adjust their orders prior to making payment.
Your store admin will receive an automatic email if the order has been edited by a customer, along with the new order details. The order will be automatically moved to on-hold status. The store admin can finalize the changes and move the order back to pending payment or any order status depending on the current order stage.
<h2>Features</h2>
<ul>
<li>Allows customers to edit their orders</li>
<li>Allows edits based on current order statuses and user roles</li>
<li>Allows customers to edit the following fields:
<ul>
<li>Billing addresses</li>
<li>Shipping addresses</li>
<li>Products</li>
<li>Payment methods</li>
<li>Shipping methods</li>
</ul>
</li>
<li>Sends email notifications to admins when order details change</li>
</ul>
Edit specific order details
You can allow editing for specific customers, user roles, and order statuses. The extension allows you to enable and customize email notifications for admins when order details change. You can control what order information a user can edit based on their current order status.
<img class="alignnone size-full wp-image-8596638" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-Order-General-Settings-1.png" alt="" width="980" height="641" />
Billing address
You can enable editing of billing addresses and specify when customers can edit billing addresses based on their order statuses. Make all or only selected fields editable.
<img class="alignnone size-full wp-image-8596639" src="https://woocommerce.com/wp-content/uploads/2021/09/Billing-edit-settings-1.png" alt="" width="980" height="429" />
Shipping address
You can also control the shipping-address fields customers can edit based on the current order statuses. To avoid additional shipping costs, you can choose to disable editing of zip codes, countries, and cities.
<img class="alignnone size-full wp-image-8596641" src="https://woocommerce.com/wp-content/uploads/2021/09/Shipping-Edit-settings-1.png" alt="" width="980" height="412" />
Product settings
Using the product settings, you can enable the product editing for only two order statuses i.e., pending payment and on-hold. You can make all or only selected products editable.
<img class="alignnone size-full wp-image-8596642" src="https://woocommerce.com/wp-content/uploads/2021/09/Product-edit-settings-1.png" alt="" width="980" height="437" />
Shipping methods
You can make selected shipping methods editable based on current order statuses.
<img class="alignnone size-full wp-image-8596643" src="https://woocommerce.com/wp-content/uploads/2021/09/Shipping-method-edit-settings-1.png" alt="" width="980" height="334" />
Payment method
You can make selected payment methods editable based on current order statuses.
<img class="alignnone size-full wp-image-8596644" src="https://woocommerce.com/wp-content/uploads/2021/09/Payment-method-edit-settings-1.png" alt="" width="980" height="330" />
Edit orders from the My Account page
Your customers can click on the Edit Order button from the orders grid on the My Account page.
<img class="alignnone size-full wp-image-8596685" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-order-on-my-account-page-2.png" alt="" width="980" height="342" />
It will display the editable information allowing customers to change the specific details of the order.
<img class="alignnone size-full wp-image-8596684" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-order-details-on-my-account-2.png" alt="" width="980" height="1740" />
If the settings allow them to edit products, they can delete and add new products to the order using the Add Product popup.
<img class="alignnone size-full wp-image-8596683" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-product-in-order-2.png" alt="" width="980" height="619" />
<h3>Requirements</h3>
Minimum PHP version: 5.2

Edit Order by Customer

The Edit Order by Customer for WooCommerce extension allows customers to edit placed orders with certain order statuses.

<a href="https://woocommerce.com/wp-content/uploads/2013/11/Header-Admin-Custom-Order-Fields-updated.png"><img class="size-medium wp-image-7221160 aligncenter" src="https://woocommerce.com/wp-content/uploads/2013/11/Header-Admin-Custom-Order-Fields-updated.png?w=620" alt="Store custom information for order in your WooCommerce admin" width="620" height="215" /></a>
<h2>Use Admin Custom Order Fields to Streamline Order Processing and Details</h2>
Do you find yourself putting a lot of information in your “Order Notes” or using outside software, such as Excel, to keep track of order details? Say goodbye to all of the hassle of keeping track of order information in a million different places! The Admin Custom Order Fields extension will allow your team to use WooCommerce as a complete Customer Relationship Management system so order information is centralized where the orders actually happen — right within your WooCommerce dashboard.
All order details, notes, fields, and information addition can be streamlined right within the order itself, allowing you to standardize order details, keep all order information in WooCommerce and not scattered across multiple systems, and sort or filter orders based on your custom order information. Keep all of your order details where they belong: tied to the original order!
<figure id="attachment_155915" aria-describedby="caption-attachment-155915" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2013/11/woocommerce-admin-custom-order-fields-create-field.png"><img class="size-medium wp-image-155915" src="https://woocommerce.com/wp-content/uploads/2013/11/woocommerce-admin-custom-order-fields-create-field.png?w=550" alt="WooCommerce Admin Custom Order Fields add a field" width="550" height="152" /></a><figcaption id="caption-attachment-155915" class="wp-caption-text">Creating an Admin Order Field</figcaption></figure>
Let’s say that you’re using WooCommerce to book helicopter tours, and you need a way to assign times, pilots, or other details to an order. Admin Custom Order Fields allows you to add these details from the Orders Dashboard, and even optionally display them to the customer on the “My Orders” page.
Using WooCommerce to sell other services? You can add dates for coaching sessions, assign multiple case managers to a consulting account, or manage any other order details you wish. Stop jotting down everything in the order notes and start to organize and compartmentalize with Admin Custom Order Fields!
<h3>What Can Admin Custom Order Fields Do?</h3>
<ul>
<li>Create order details to add/edit from the admin Orders Dashboard</li>
<li>Centralize order details that can easily be edited by all team members</li>
<li>Sort or filter orders displayed based on your custom order fields</li>
<li>Optionally display order fields/details to customers</li>
<li>Eliminate the need for spreadsheets or other external systems to manage order notes/details</li>
<li>Streamline your CRM system by centralizing everything in WooCommerce</li>
</ul>
<h3>Make Your Order Management Efficient</h3>
If you’ve been using order notes to add order details, or even worse, been using an outside system to track order details, you know that it’s a pain to keep all of this information updated, especially if it needs to be shared between team members (don’t worry, we know how it’s tough to use Google Docs for all of this!).
Adding all of these details as order fields will simplify record-keeping so that all details are managed right within WooCommerce and visible to all team members. By default, all admin order fields are hidden from customers. Even better, you can sort or filter orders based on these fields.
<figure id="attachment_157569" aria-describedby="caption-attachment-157569" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2013/11/woocommerce-admin-custom-order-fields-example-types1.png"><img class="size-medium wp-image-157569" src="https://woocommerce.com/wp-content/uploads/2013/11/woocommerce-admin-custom-order-fields-example-types1.png?w=550" alt="WooCommerce Admin Custom Order fields Examples of Types, Values, and Attributes" width="550" height="175" /></a><figcaption id="caption-attachment-157569" class="wp-caption-text">Admin Custom Order Fields Examples</figcaption></figure>
<h3>Optionally Display Order Fields to Customers</h3>
Need to assign customers to a trip or tour group after their order has been placed? Want to let them know who their tour guide or pilot will be? Doing so is easy with Admin Custom Order Fields. Set the order field attribute to “Show in My Orders/Email”, and customers will be able to view that field with the rest of their order details.
<figure id="attachment_151993" aria-describedby="caption-attachment-151993" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2013/09/woocommerce-admin-custom-order-fields-view-order.png"><img class="size-medium wp-image-151993" src="https://woocommerce.com/wp-content/uploads/2013/09/woocommerce-admin-custom-order-fields-view-order.png?w=550" alt="WooCommerce Admin Custom Order Fields Customer Experience" width="550" height="484" /></a><figcaption id="caption-attachment-151993" class="wp-caption-text">Customer Experience: Viewing Order Fields set by the Admin</figcaption></figure>
<h3>How to Get Started</h3>
<ol>
<li>Buy this extension 🙂</li>
<li>Download and install into your WooCommerce store</li>
<li>Create some order fields under WooCommerce > Custom Order Fields</li>
<li>Add or edit fields by viewing an order’s details</li>
<li>That’s it! Sit back and enjoy efficient built-in order management!</li>
</ol>
Need any more reason to buy? When you purchase a SkyVerge-developed extension, you’re getting the highest quality extensions for your WooCommerce store. Gain peace of mind by knowing that when you purchase our products, your store’s performance is as important to us as it is to you.

Admin Custom Order Fields

Add administrative detail fields to your order admin pages to streamline order processing.

Edit Order by Customer vs Admin Custom Order Fields