<h1>Allow Customers to Edit Orders</h1>
<p>The <strong>Edit Order by Customer</strong> for WooCommerce extension allows customers to edit placed orders with certain order statuses.</p>
<p>You can control the information a customer can edit based on their user role and current order status. For example, you can allow customers to change products, and billing and shipping addresses when the order is in pending payment status.</p>
<p>Your customers can change billing addresses, shipping addresses, products, and payment and shipping methods.</p>
<p>The extension is beneficial if you have B2B customers who place large orders. You can allow them to adjust their orders prior to making payment.</p>
<p>Your store admin will receive an automatic email if the order has been edited by a customer, along with the new order details. The order will be automatically moved to on-hold status. The store admin can finalize the changes and move the order back to pending payment or any order status depending on the current order stage.</p>
<h2><strong>Features</strong></h2>
<ul>
<li>Allows customers to edit their orders</li>
<li>Allows edits based on current order statuses and user roles</li>
<li>Allows customers to edit the following fields:
<ul>
<li>Billing addresses</li>
<li>Shipping addresses</li>
<li>Products</li>
<li>Payment methods</li>
<li>Shipping methods</li>
</ul>
</li>
<li>Sends email notifications to admins when order details change</li>
</ul>
<p><strong>Edit specific order details</strong></p>
<p>You can allow editing for specific customers, user roles, and order statuses. The extension allows you to enable and customize email notifications for admins when order details change. You can control what order information a user can edit based on their current order status.</p>
<p><img class="alignnone size-full wp-image-8596638" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-Order-General-Settings-1.png" alt="" width="980" height="641" /></p>
<p><strong>Billing address</strong></p>
<p>You can enable editing of billing addresses and specify when customers can edit billing addresses based on their order statuses. Make all or only selected fields editable.</p>
<p><img class="alignnone size-full wp-image-8596639" src="https://woocommerce.com/wp-content/uploads/2021/09/Billing-edit-settings-1.png" alt="" width="980" height="429" /></p>
<p><strong>Shipping address</strong></p>
<p>You can also control the shipping-address fields customers can edit based on the current order statuses. To avoid additional shipping costs, you can choose to disable editing of zip codes, countries, and cities.</p>
<p><img class="alignnone size-full wp-image-8596641" src="https://woocommerce.com/wp-content/uploads/2021/09/Shipping-Edit-settings-1.png" alt="" width="980" height="412" /></p>
<p><strong>Product settings</strong></p>
<p>Using the product settings, you can enable the product editing for only two order statuses i.e., pending payment and on-hold. You can make all or only selected products editable.</p>
<p><img class="alignnone size-full wp-image-8596642" src="https://woocommerce.com/wp-content/uploads/2021/09/Product-edit-settings-1.png" alt="" width="980" height="437" /></p>
<p><strong>Shipping methods</strong></p>
<p>You can make selected shipping methods editable based on current order statuses.</p>
<p><img class="alignnone size-full wp-image-8596643" src="https://woocommerce.com/wp-content/uploads/2021/09/Shipping-method-edit-settings-1.png" alt="" width="980" height="334" /></p>
<p><strong>Payment method</strong></p>
<p>You can make selected payment methods editable based on current order statuses.</p>
<p><img class="alignnone size-full wp-image-8596644" src="https://woocommerce.com/wp-content/uploads/2021/09/Payment-method-edit-settings-1.png" alt="" width="980" height="330" /></p>
<p><strong>Edit orders from the My Account page</strong></p>
<p>Your customers can click on the Edit Order button from the orders grid on the My Account page.</p>
<p><img class="alignnone size-full wp-image-8596685" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-order-on-my-account-page-2.png" alt="" width="980" height="342" /></p>
<p>It will display the editable information allowing customers to change the specific details of the order.</p>
<p><img class="alignnone size-full wp-image-8596684" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-order-details-on-my-account-2.png" alt="" width="980" height="1740" /></p>
<p>If the settings allow them to edit products, they can delete and add new products to the order using the Add Product popup.</p>
<p><img class="alignnone size-full wp-image-8596683" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-product-in-order-2.png" alt="" width="980" height="619" /></p>
<h3>Requirements</h3>
<p>Minimum PHP version: 5.2</p>

Edit Order by Customer

<p>The Edit Order by Customer for WooCommerce extension allows customers to edit placed orders with certain order statuses.</p>

<ul class="wccom-tick-list-primary">
<li>Automatically archive old WooCommerce orders</li>
<li>Advanced retention and cleanup rules</li>
<li>Restore archived orders anytime</li>
<li>Export archived orders (CSV & XML)</li>
<li>Show archived orders in the customer’s My Account page</li>
<li>Fully compatible with HPOS & legacy order storage system</li>
<li>Archive via WP-CLI</li>
</ul>
<hr class="wccom-product-heading__hr" />
<p style="text-align: center"><strong>Designed to keep large WooCommerce stores manageable as order volume grows.</strong></p>
<p><strong>Archiva</strong> for WooCommerce automatically archives older orders based on age and status, helping reduce unnecessary load on the active order list and keeping your WooCommerce admin easier to work with over time.</p>
<p>As your WooCommerce store grows, managing thousands of past orders inside the main Orders screen can become increasingly cumbersome and harder to work with. Archiva works quietly in the background to support long-term admin usability and store scalability.</p>
<h2>Order Archiving & Retention</h2>
<ul class="wccom-tick-list-secondary">
<li>Automatically archive old WooCommerce orders based on age.</li>
<li>Archive orders by status, including completed, cancelled, failed, or custom statuses.</li>
<li>Apply different retention rules before permanently deleting archived data.</li>
<li>Manually archive orders using bulk actions or individual order screens.</li>
</ul>
<h2>Access, Restore & Export</h2>
<ul class="wccom-tick-list-secondary">
<li>View archived orders directly in the WooCommerce dashboard.</li>
<li>Restore archived orders anytime from the admin or via WP-CLI.</li>
<li>Export archived orders as CSV or XML for records, audits, or compliance.</li>
</ul>
<h2>Customer Visibility</h2>
<ul class="wccom-tick-list-secondary">
<li>Optionally display archived orders in My Account > Archived Orders for customers.</li>
</ul>
<h2>Advanced & Compatibility</h2>
<ul class="wccom-tick-list-secondary">
<li>WP-CLI support for bulk and automated workflows.</li>
<li>Fully compatible with HPOS and legacy (posts-based) order storage.</li>
</ul>
<h2>What store owners say about Archiva</h2>
<p>⭐⭐⭐⭐⭐<br data-start="464" data-end="467" /><em data-start="469" data-end="650">“I modified the plugin to process more orders per run, and it’s helping a lot with performance. The flexibility Archiva provides makes it easy to adapt to real-world store needs.”</em></p>
<p>⭐⭐⭐⭐⭐<br data-start="659" data-end="662" /><em data-start="664" data-end="819">“The implementation was seamless. We ran into an issue, and their customer service was very fast and helpful — the problem was fixed in just a few days.”</em></p>
<p>⭐⭐⭐⭐⭐<br data-start="1125" data-end="1128" /><em data-start="1130" data-end="1261">“Very interesting plugin. Based on the feature set and code quality, this is the best order archiving solution I’ve come across.”</em></p>
<p>⭐⭐⭐⭐<br data-start="1125" data-end="1128" /><em data-start="1130" data-end="1261">“I bought this plugin to test its performance and features for a specific client project. The plugin is excellent and works perfectly for our needs. Thank you for providing such a high-quality product.”</em></p>
<p style="text-align: center"><em><strong>Rated 4.7/5 by store owners</strong></em></p>
<hr class="wccom-product-heading__hr" />
<h2>How it works</h2>
<ul>
<li><strong>Set Retention Rules</strong> — Choose which orders to archive based on age and order status, then enable automated archiving.</li>
<li><strong>Archiva Runs Silently</strong> — Once configured, Archiva automatically archives eligible orders at your chosen interval, no manual action required.</li>
<li><strong>Manage Archives</strong> — View, export, restore, or permanently delete archived orders from WooCommerce > Archived Orders whenever you need.</li>
<li><strong>Smoother Day-to-Day Store Operations</strong> — By reducing the size of core WooCommerce order tables, Archiva helps maintain a responsive Orders page as your store scales.</li>
</ul>
<h4>Archive orders based on order status</h4>
<p>Easily archive WooCommerce orders based on their status. Whether it’s completed, canceled, or custom statuses, Archiva lets you automate the process and keep your order list clutter-free.</p>
<p><img class="alignnone wp-image-18734005433279 size-medium" src="https://woocommerce.com/wp-content/uploads/2025/01/settings1.png?w=896" alt="archiva settings" width="896" height="430" /></p>
<h4>Archive Frequency</h4>
<p>Choose an archive frequency that is perfect for you store. Archiva runs the automated archive schedule once every 12 hours by default. But you can set it to run as frequently as every 30 minutes. <img class="alignnone wp-image-18734005433281 size-medium" src="https://woocommerce.com/wp-content/uploads/2025/01/settings2.png?w=709" alt="archive frequency" width="709" height="122" /></p>
<h4>Archive failed/canceled orders quickly</h4>
<p>If you wish to archived failed/canceled orders quickly (within a few days) while continuing to retain the normal orders for a year, we have you covered. Set a shorter retention period for such orders.</p>
<p><img class="alignnone wp-image-18734005433296 size-medium" src="https://woocommerce.com/wp-content/uploads/2025/01/settngs3-1.png?w=896" alt="failed/canceled orders archive settings" width="896" height="98" /></p>
<h4>Auto delete old archives after a secondary retention period</h4>
<p>Delete older archived orders automatically after retaining them for a secondary retention window. The plugin creates a lean CSV backup of the orders on the site before permanently deleting them.</p>
<p><img class="alignnone wp-image-18734005433301 size-medium" src="https://woocommerce.com/wp-content/uploads/2025/01/settings4-1.png?w=896" alt="secondary retention period settings" width="896" height="201" /></p>
<h4>Archive in bulk via WP-CLI</h4>
<p>More comfortable working via WP-CLI? Archive orders in bulk using the <a href="https://woocommerce.com/document/smart-archive-wc/wp-cli-commands-for-archiva/" target="_blank" rel="noopener">WP-CLI tool</a>. List, view, archive, unarchive and delete archived orders via the command line at your convenience.</p>
<p><img class="alignnone size-medium wp-image-18734005413756" src="https://woocommerce.com/wp-content/uploads/2025/06/wp-cli-stats.png?w=896" alt="wp-cli-archiva-stats" width="896" height="585" /></p>
<h4>WooCommerce > Archived Orders page</h4>
<p>Easily manage your archived orders from the WooCommerce Archived Orders page. View, unarchive, export, or delete orders as needed, all in one place.</p>
<p><img class="alignnone size-medium wp-image-18734004749328" src="https://woocommerce.com/wp-content/uploads/2025/01/archived-orders1.png?w=896" alt="archived-orders-page" width="896" height="382" /></p>
<p>Orders are segregated based on status and can be filtered by customer.</p>
<p><img class="alignnone size-medium wp-image-18734004749331" src="https://woocommerce.com/wp-content/uploads/2025/01/archived-orders2.png?w=896" alt="filter-archived-orders-by-customer" width="896" height="378" /></p>
<p>View archived order details with just a click.</p>
<p><img class="size-medium wp-image-18734004750026 aligncenter" src="https://woocommerce.com/wp-content/uploads/2025/01/order-details.png?w=566" alt="view-archived-order-details" width="566" height="556" /></p>
<h4>Unarchive an order</h4>
<p class="wp-block-paragraph">Need to restore an archived order? Unarchive it with a single click. You can also unarchive multiple orders at once using Bulk Actions for faster management.</p>
<p><img class="alignnone size-medium wp-image-18734004749334" src="https://woocommerce.com/wp-content/uploads/2025/01/unarchive-bulk.png?w=896" alt="unarchive-orders-bulk-action" width="896" height="391" /></p>
<h4>Export order data to CSV/XML files</h4>
<p>Export order data to a CSV or XML file for safekeeping and easy record-keeping. Filter orders by status, customer, and more before exporting and downloading the files in just a few clicks.</p>
<p><img class="alignnone size-medium wp-image-18734004749941" src="https://woocommerce.com/wp-content/uploads/2025/01/export-csv.gif?w=896" alt="export-csv" width="896" height="457" /></p>
<h4>Manually archive orders</h4>
<p>Manually archive orders whenever needed with just a click. Select individual orders or use Bulk Actions to archive multiple orders at once for better order management.</p>
<p><img class="alignnone size-medium wp-image-18734004749337" src="https://woocommerce.com/wp-content/uploads/2025/01/manual-archive-bulk.png?w=896" alt="manual-archive-bulk-action" width="896" height="473" /></p>
<p><img class="alignnone size-medium wp-image-18734004749339" src="https://woocommerce.com/wp-content/uploads/2025/01/manual-archive-single.png?w=896" alt="edit-order-page-unarchive" width="896" height="408" /></p>
<h4 class="wp-block-heading">Manually delete archived order</h4>
<p>Manually delete archived orders when they’re no longer needed. Delete a single order using row actions or remove multiple orders at once with Bulk Actions for efficient cleanup.</p>
<p><img class="alignnone size-medium wp-image-18734004749341" src="https://woocommerce.com/wp-content/uploads/2025/01/delete-bulk.png?w=896" alt="delete-archived-orders" width="896" height="343" /></p>
<h4>My Account > Archived Orders</h4>
<p>Let customers access their archived orders easily from My Account > Archived Orders. This dedicated page displays all archived orders for convenient viewing.</p>
<p><img class="alignnone size-medium wp-image-18734004749342" src="https://woocommerce.com/wp-content/uploads/2025/01/myaccount.png?w=809" alt="myaccount-archived-orders-page" width="809" height="409" /></p>
<p><img class="alignnone size-medium wp-image-18734004749343" src="https://woocommerce.com/wp-content/uploads/2025/01/myaccount-order-details.png?w=896" alt="myaccount-archived-order-details" width="896" height="1122" /></p>
<h4>Benefits</h4>
<ul class="wccom-tick-list-primary">
<li>Streamline your order management process by archiving old WooCommerce orders</li>
<li>Export old order data as CSV and XML for records and compliance</li>
<li>Restore archived orders if needed with just a click</li>
<li>Display archived orders in My Account > Archived Orders</li>
<li>Securely store archived orders in your WordPress database, maintaining full data ownership, privacy, and compliance</li>
</ul>
<p><em><strong>Archiva is built to support growing WooCommerce stores without changing existing workflows.</strong></em></p>
<h4>Upcoming features</h4>
<ul class="wccom-tick-list-primary">
<li>More file formats for export.</li>
<li>Add order notes for archival and unarchival.</li>
<li>Add API endpoints for external access to archived order data.</li>
</ul>
<hr />
<p><strong>Join our family of 4000+ delighted TechnoVama users and experience the difference!”</strong></p>
<ul class="wccom-tick-list-secondary">
<li>Enjoy unparalleled support</li>
<li>Streamline your order management process</li>
<li>Archiva works silently in the background without affecting your day-to-day tasks</li>
</ul>
<hr />
<p>Have a feature request?  Submit one <a href="https://woocommerce.com/feature-requests/smart-archive-wc/">here</a>.</p>

Archiva

<h3><strong data-start="2872" data-end="2940">Keep Your WooCommerce Admin Fast & Organized — Even as You Scale</strong></h3>
<p>Automatically archive old orders so your store stays clean, manageable, and future-ready — without manual cleanup.</p>

Edit Order by Customer vs Archiva