<h1>Allow Customers to Edit Orders</h1>
The Edit Order by Customer for WooCommerce extension allows customers to edit placed orders with certain order statuses.
You can control the information a customer can edit based on their user role and current order status. For example, you can allow customers to change products, and billing and shipping addresses when the order is in pending payment status.
Your customers can change billing addresses, shipping addresses, products, and payment and shipping methods.
The extension is beneficial if you have B2B customers who place large orders. You can allow them to adjust their orders prior to making payment.
Your store admin will receive an automatic email if the order has been edited by a customer, along with the new order details. The order will be automatically moved to on-hold status. The store admin can finalize the changes and move the order back to pending payment or any order status depending on the current order stage.
<h2>Features</h2>
<ul>
<li>Allows customers to edit their orders</li>
<li>Allows edits based on current order statuses and user roles</li>
<li>Allows customers to edit the following fields:
<ul>
<li>Billing addresses</li>
<li>Shipping addresses</li>
<li>Products</li>
<li>Payment methods</li>
<li>Shipping methods</li>
</ul>
</li>
<li>Sends email notifications to admins when order details change</li>
</ul>
Edit specific order details
You can allow editing for specific customers, user roles, and order statuses. The extension allows you to enable and customize email notifications for admins when order details change. You can control what order information a user can edit based on their current order status.
<img class="alignnone size-full wp-image-8596638" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-Order-General-Settings-1.png" alt="" width="980" height="641" />
Billing address
You can enable editing of billing addresses and specify when customers can edit billing addresses based on their order statuses. Make all or only selected fields editable.
<img class="alignnone size-full wp-image-8596639" src="https://woocommerce.com/wp-content/uploads/2021/09/Billing-edit-settings-1.png" alt="" width="980" height="429" />
Shipping address
You can also control the shipping-address fields customers can edit based on the current order statuses. To avoid additional shipping costs, you can choose to disable editing of zip codes, countries, and cities.
<img class="alignnone size-full wp-image-8596641" src="https://woocommerce.com/wp-content/uploads/2021/09/Shipping-Edit-settings-1.png" alt="" width="980" height="412" />
Product settings
Using the product settings, you can enable the product editing for only two order statuses i.e., pending payment and on-hold. You can make all or only selected products editable.
<img class="alignnone size-full wp-image-8596642" src="https://woocommerce.com/wp-content/uploads/2021/09/Product-edit-settings-1.png" alt="" width="980" height="437" />
Shipping methods
You can make selected shipping methods editable based on current order statuses.
<img class="alignnone size-full wp-image-8596643" src="https://woocommerce.com/wp-content/uploads/2021/09/Shipping-method-edit-settings-1.png" alt="" width="980" height="334" />
Payment method
You can make selected payment methods editable based on current order statuses.
<img class="alignnone size-full wp-image-8596644" src="https://woocommerce.com/wp-content/uploads/2021/09/Payment-method-edit-settings-1.png" alt="" width="980" height="330" />
Edit orders from the My Account page
Your customers can click on the Edit Order button from the orders grid on the My Account page.
<img class="alignnone size-full wp-image-8596685" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-order-on-my-account-page-2.png" alt="" width="980" height="342" />
It will display the editable information allowing customers to change the specific details of the order.
<img class="alignnone size-full wp-image-8596684" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-order-details-on-my-account-2.png" alt="" width="980" height="1740" />
If the settings allow them to edit products, they can delete and add new products to the order using the Add Product popup.
<img class="alignnone size-full wp-image-8596683" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-product-in-order-2.png" alt="" width="980" height="619" />
<h3>Requirements</h3>
Minimum PHP version: 5.2

Edit Order by Customer

The Edit Order by Customer for WooCommerce extension allows customers to edit placed orders with certain order statuses.

The Clone Orders extension adds functionality for duplicating orders to streamline the process of adding similar orders quickly.
<h3>Use Cases</h3>
Having the power to duplicate orders lets you to build efficient processes and handle customer requests more quickly. This includes scenarios such as:
<ul>
<li>Handling exchanges for customers: Refund the returned items on the original order, clone to a new empty order, and add the exchanged item. You can then follow your usual order fulfillment process with the new order and your reporting will still be accurate.</li>
<li>Manually inserting the same (or a similar) order for multiple customers: Create it once, then clone as many times as needed, just updating the customer details as required.</li>
<li>Receiving repeat purchase orders from existing customers: Duplicate their last order and update as required to speed up an otherwise slow and tedious process.</li>
</ul>
<figure id="attachment_6508405" aria-describedby="caption-attachment-6508405" style="width: 845px" class="wp-caption alignnone"><img class="wp-image-6508405 size-full" src="https://woocommerce.com/wp-content/uploads/2020/09/clone-button-screenshot-closeup.png" alt="Clone button in order interface" width="845" height="153" /><figcaption id="caption-attachment-6508405" class="wp-caption-text">Click the clone order button to create a copy.</figcaption></figure>
<figure id="attachment_6503563" aria-describedby="caption-attachment-6503563" style="width: 914px" class="wp-caption alignnone"><img class="wp-image-6503563 size-full" src="https://woocommerce.com/wp-content/uploads/2020/09/clone-modal-screenshot-closeup.png" alt="Clone modal with option to include line items" width="914" height="623" /><figcaption id="caption-attachment-6503563" class="wp-caption-text">Optionally select whether to include line items in the clone, or keep it empty.</figcaption></figure>
<figure id="attachment_6496734" aria-describedby="caption-attachment-6496734" style="width: 929px" class="wp-caption alignnone"><img class="wp-image-6496734 size-full" src="https://woocommerce.com/wp-content/uploads/2020/09/clone-buttons.png" alt="Order listing screen with clone action buttons" width="929" height="459" /><figcaption id="caption-attachment-6496734" class="wp-caption-text">Initiate a clone straight from the order listing screen.</figcaption></figure>
<hr />
With the Clone Orders extension, accelerate your existing processes: handle exchanges efficiently and manually input repeat orders quickly. Streamlined processes save precious time — and help to deliver a positive customer experience.

Clone Orders

Make copies of existing orders to quickly insert similar orders

Edit Order by Customer vs Clone Orders