<h1>Allow Customers to Edit Orders</h1>
The Edit Order by Customer for WooCommerce extension allows customers to edit placed orders with certain order statuses.
You can control the information a customer can edit based on their user role and current order status. For example, you can allow customers to change products, and billing and shipping addresses when the order is in pending payment status.
Your customers can change billing addresses, shipping addresses, products, and payment and shipping methods.
The extension is beneficial if you have B2B customers who place large orders. You can allow them to adjust their orders prior to making payment.
Your store admin will receive an automatic email if the order has been edited by a customer, along with the new order details. The order will be automatically moved to on-hold status. The store admin can finalize the changes and move the order back to pending payment or any order status depending on the current order stage.
<h2>Features</h2>
<ul>
<li>Allows customers to edit their orders</li>
<li>Allows edits based on current order statuses and user roles</li>
<li>Allows customers to edit the following fields:
<ul>
<li>Billing addresses</li>
<li>Shipping addresses</li>
<li>Products</li>
<li>Payment methods</li>
<li>Shipping methods</li>
</ul>
</li>
<li>Sends email notifications to admins when order details change</li>
</ul>
Edit specific order details
You can allow editing for specific customers, user roles, and order statuses. The extension allows you to enable and customize email notifications for admins when order details change. You can control what order information a user can edit based on their current order status.
<img class="alignnone size-full wp-image-8596638" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-Order-General-Settings-1.png" alt="" width="980" height="641" />
Billing address
You can enable editing of billing addresses and specify when customers can edit billing addresses based on their order statuses. Make all or only selected fields editable.
<img class="alignnone size-full wp-image-8596639" src="https://woocommerce.com/wp-content/uploads/2021/09/Billing-edit-settings-1.png" alt="" width="980" height="429" />
Shipping address
You can also control the shipping-address fields customers can edit based on the current order statuses. To avoid additional shipping costs, you can choose to disable editing of zip codes, countries, and cities.
<img class="alignnone size-full wp-image-8596641" src="https://woocommerce.com/wp-content/uploads/2021/09/Shipping-Edit-settings-1.png" alt="" width="980" height="412" />
Product settings
Using the product settings, you can enable the product editing for only two order statuses i.e., pending payment and on-hold. You can make all or only selected products editable.
<img class="alignnone size-full wp-image-8596642" src="https://woocommerce.com/wp-content/uploads/2021/09/Product-edit-settings-1.png" alt="" width="980" height="437" />
Shipping methods
You can make selected shipping methods editable based on current order statuses.
<img class="alignnone size-full wp-image-8596643" src="https://woocommerce.com/wp-content/uploads/2021/09/Shipping-method-edit-settings-1.png" alt="" width="980" height="334" />
Payment method
You can make selected payment methods editable based on current order statuses.
<img class="alignnone size-full wp-image-8596644" src="https://woocommerce.com/wp-content/uploads/2021/09/Payment-method-edit-settings-1.png" alt="" width="980" height="330" />
Edit orders from the My Account page
Your customers can click on the Edit Order button from the orders grid on the My Account page.
<img class="alignnone size-full wp-image-8596685" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-order-on-my-account-page-2.png" alt="" width="980" height="342" />
It will display the editable information allowing customers to change the specific details of the order.
<img class="alignnone size-full wp-image-8596684" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-order-details-on-my-account-2.png" alt="" width="980" height="1740" />
If the settings allow them to edit products, they can delete and add new products to the order using the Add Product popup.
<img class="alignnone size-full wp-image-8596683" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-product-in-order-2.png" alt="" width="980" height="619" />
<h3>Requirements</h3>
Minimum PHP version: 5.2

Edit Order by Customer

The Edit Order by Customer for WooCommerce extension allows customers to edit placed orders with certain order statuses.

<h2>Efficiently manage your orders</h2>
The Custom Order Status extension enables you to create additional order statuses to better manage your order processing. Manually assign new order statuses or create automation rules to automatically change order statuses based on various conditions like order amount, quantity, user role, product, date, and more.
WooCommerce comes with eight standard order statuses (on-hold, pending, etc.). They do not cover all the situations businesses encounter. With Custom Order Status, you can create additional order statuses that better represent your business. You can add items like manufacturing, packaging, printing, shipping, etc.
Instead of manually adding new statuses, you can bulk import and export statuses using a CSV file. Automatically assign new statuses or manually assign them from the Order-Detail page or by using bulk actions from the Orders-Listing page.
Custom Order Status allows you to keep your customers and store admin informed about status changes using Advanced Email Notification rules.
<h2>Features</h2>
<ul>
<li>Create multiple custom order statuses</li>
<li>Add text or icon-based custom order statuses</li>
<li>Manually or automatically assign order statuses</li>
<li>Manually change order statuses from
<ul>
<li>Default Order List</li>
<li>Order Detail page</li>
</ul>
</li>
<li>Automatically change order statuses based on
<ul>
<li>Current order status</li>
<li>Time intervals</li>
<li>Order quantity ranges</li>
<li>Order amount ranges</li>
<li>Products and or categories in order</li>
<li>Order billing and shipping country locations</li>
<li>User roles</li>
<li>Order creation date ranges</li>
</ul>
</li>
<li>Import or export to custom order statuses</li>
<li>Notify customers and admins about status changes</li>
<li>Show or hide custom order statuses from customers</li>
<li>Customize Cronjob to include seamless executive automation rules</li>
</ul>
<h2>Create multiple custom order statuses</h2>
With this WooCommerce Order Status Manager, you can create multiple text and icon-based order statuses to improve your order management process.
<img class="alignnone wp-image-18734001367258 size-full" src="https://woocommerce.com/wp-content/uploads/2022/12/Create-Multiple-order-statuses.jpg" alt="" width="2528" height="960" />
When you create new order statuses, you can customize the following options:
<ul>
<li>Add a status title, slug, and description for internal use</li>
<li>Add a text or icon-based order status</li>
<li>Customize icons, texts, and background colors</li>
<li>Allow users to cancel orders with a designated status</li>
<li>Show a payment status (paid, requires payment, or not)</li>
<li>Include in bulk actions and hide from customers (My Account)</li>
<li>Ability to exclude orders with a designated status from reports</li>
</ul>
<img class="alignnone wp-image-18734001367266 size-full" src="https://woocommerce.com/wp-content/uploads/2022/12/Creating-new-order-status.jpg" alt="" width="3808" height="3514" />
<h2>Automatically assign custom statuses</h2>
With Order Statuses Manager, you can automatically assign custom statuses to orders based on various conditions. You can create multiple automation rules to assign different statuses to different orders based on various conditions like user roles, order amounts, quantities, and more.
<img class="alignnone wp-image-18734001367269 size-full" src="https://woocommerce.com/wp-content/uploads/2022/12/Automated-rules-to-change-status.jpg" alt="" width="2542" height="856" />
When you create new automation rules you can customize the following options:
<ul>
<li>Order Status—Select the current order status and new statuses to assign</li>
<li>Condition—Only the orders matching current statuses will change to new statuses based on the following conditions:
<ul>
<li>Time Interval—Time passed since placing the order; define the amount of time in minutes, hours, and days before new statuses will be assigned</li>
<li>Order Quantity—Minimum and maximum order quantity ranges to change statuses</li>
<li>Order Amount—Minimum and maximum order amount ranges to change statuses</li>
<li>Products/Categories—The order includes specific products or categories</li>
<li>Countries—The order belongs to a specific billing or shipping country</li>
<li>User Roles—The customers linked to the order have a specific user role</li>
<li>Order Date—The order creation date falls within a defined range</li>
</ul>
</li>
<li>Email Notifications—You can disable email notifications for customers and admins</li>
</ul>
<img class="alignnone wp-image-18734001367271 size-full" src="https://woocommerce.com/wp-content/uploads/2022/12/Creating-new-automation-rule.jpg" alt="" width="3812" height="9732" />
<h2>Manually assign custom statuses</h2>
Depending on your business requirements, you can manually assign custom order statuses just like the standard order statuses. That is, from the admin Order-Detail page or using bulk actions from the standard WooCommerce order list.
<img class="alignnone wp-image-18734001367272 size-full" src="https://woocommerce.com/wp-content/uploads/2022/12/Status-on-Orders-grid.jpg" alt="" width="2540" height="1432" />
<h2>Set up email notifications</h2>
Custom Order Statuses comes with an advanced email notification system that allows you to create multiple notification rules for different order status changes. Instead of notifying admin and customers for each change, you can notify when there is an important change that customer must be aware of.
<img class="wp-image-18734001367276 size-full alignnone" src="https://woocommerce.com/wp-content/uploads/2022/12/Status-Emails.jpg" alt="" width="2526" height="960" />
When you create new email notification rules, you can customize:
<ul>
<li>Rule titles and descriptions for internal use</li>
<li>Email subjects, headings, and description</li>
<li>Send emails to admins or customers</li>
<li>Select current and new statuses to trigger emails</li>
</ul>
<div class="woo-sc-box info">Note: You can customize status email templates like any other standard WooCommerce email via WooCommerce > Settings > Emails.</div>
<img class="alignnone wp-image-18734001367275 size-full" src="https://woocommerce.com/wp-content/uploads/2022/12/Order-Status-Email-editing.jpg" alt="" width="3816" height="3732" />
<h2>Import or export custom statuses</h2>
Instead of adding new statuses individually, you can bulk import and export them using a CSV file. Once the import is complete you can assign custom statuses to orders manually or using automation rules.
<img class="alignnone wp-image-18734001367280 size-full" src="https://woocommerce.com/wp-content/uploads/2022/12/Import-Export-order-statuses.jpg" alt="" width="2530" height="950" />
<h3>Requirements</h3>
Minimum PHP version: 5.2

Custom Order Status

Improve your order management by creating additional order statuses. Manually or automatically assign order statuses and keep customers informed with automatic email notifications.

Edit Order by Customer vs Custom Order Status