<h1>Allow Customers to Edit Orders</h1>
The Edit Order by Customer for WooCommerce extension allows customers to edit placed orders with certain order statuses.
You can control the information a customer can edit based on their user role and current order status. For example, you can allow customers to change products, and billing and shipping addresses when the order is in pending payment status.
Your customers can change billing addresses, shipping addresses, products, and payment and shipping methods.
The extension is beneficial if you have B2B customers who place large orders. You can allow them to adjust their orders prior to making payment.
Your store admin will receive an automatic email if the order has been edited by a customer, along with the new order details. The order will be automatically moved to on-hold status. The store admin can finalize the changes and move the order back to pending payment or any order status depending on the current order stage.
<h2>Features</h2>
<ul>
<li>Allows customers to edit their orders</li>
<li>Allows edits based on current order statuses and user roles</li>
<li>Allows customers to edit the following fields:
<ul>
<li>Billing addresses</li>
<li>Shipping addresses</li>
<li>Products</li>
<li>Payment methods</li>
<li>Shipping methods</li>
</ul>
</li>
<li>Sends email notifications to admins when order details change</li>
</ul>
Edit specific order details
You can allow editing for specific customers, user roles, and order statuses. The extension allows you to enable and customize email notifications for admins when order details change. You can control what order information a user can edit based on their current order status.
<img class="alignnone size-full wp-image-8596638" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-Order-General-Settings-1.png" alt="" width="980" height="641" />
Billing address
You can enable editing of billing addresses and specify when customers can edit billing addresses based on their order statuses. Make all or only selected fields editable.
<img class="alignnone size-full wp-image-8596639" src="https://woocommerce.com/wp-content/uploads/2021/09/Billing-edit-settings-1.png" alt="" width="980" height="429" />
Shipping address
You can also control the shipping-address fields customers can edit based on the current order statuses. To avoid additional shipping costs, you can choose to disable editing of zip codes, countries, and cities.
<img class="alignnone size-full wp-image-8596641" src="https://woocommerce.com/wp-content/uploads/2021/09/Shipping-Edit-settings-1.png" alt="" width="980" height="412" />
Product settings
Using the product settings, you can enable the product editing for only two order statuses i.e., pending payment and on-hold. You can make all or only selected products editable.
<img class="alignnone size-full wp-image-8596642" src="https://woocommerce.com/wp-content/uploads/2021/09/Product-edit-settings-1.png" alt="" width="980" height="437" />
Shipping methods
You can make selected shipping methods editable based on current order statuses.
<img class="alignnone size-full wp-image-8596643" src="https://woocommerce.com/wp-content/uploads/2021/09/Shipping-method-edit-settings-1.png" alt="" width="980" height="334" />
Payment method
You can make selected payment methods editable based on current order statuses.
<img class="alignnone size-full wp-image-8596644" src="https://woocommerce.com/wp-content/uploads/2021/09/Payment-method-edit-settings-1.png" alt="" width="980" height="330" />
Edit orders from the My Account page
Your customers can click on the Edit Order button from the orders grid on the My Account page.
<img class="alignnone size-full wp-image-8596685" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-order-on-my-account-page-2.png" alt="" width="980" height="342" />
It will display the editable information allowing customers to change the specific details of the order.
<img class="alignnone size-full wp-image-8596684" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-order-details-on-my-account-2.png" alt="" width="980" height="1740" />
If the settings allow them to edit products, they can delete and add new products to the order using the Add Product popup.
<img class="alignnone size-full wp-image-8596683" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-product-in-order-2.png" alt="" width="980" height="619" />
<h3>Requirements</h3>
Minimum PHP version: 5.2

Edit Order by Customer

The Edit Order by Customer for WooCommerce extension allows customers to edit placed orders with certain order statuses.

<h2>Easily import Customers, Orders, and Coupons via a CSV file</h2>
Mass import hundreds, even thousands of customers, coupons, and orders into your WooCommerce store with the Customer / Coupon / Order CSV Import Suite. This user-friendly importer will import customers with a minimum of hassle, and can import orders and link them to your shop’s customers and products.
This is an ideal tool when migrating an existing shop on a different eCommerce platform to WooCommerce, allowing you to maintain your customer accounts and order history. Have coupons to migrate from your old eCommerce platform, or campaigns requiring the creation of hundreds of coupons or more? The importer will import those, too!
<figure style="width: 950px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/07/woocommerce-customer-coupon-order-import-suite.png"><img class="aligncenter size-large wp-image-161953" src="https://woocommerce.com/wp-content/uploads/2012/07/woocommerce-customer-coupon-order-import-suite.png?w=950" alt="WooCommerce Customer / Coupon / Order CSV Import: Select import type" width="950" height="710" /></a><figcaption class="wp-caption-text">Main Import Screen</figcaption></figure>
The importer is flexible enough to handle several kinds of import formats, and you can map your import columns to the appropriate WooCommerce data to merge or create customers, coupons, and orders. You can also import data from a variety of sources, such as an uploaded file, URL / file path, or via copy and paste.
<h3>What can the CSV Importer do?</h3>
<ul>
<li>Choose an import file location: upload your file, import from a URL / file path, or copy and paste import data NEW</li>
<li>Import customer data such as name, email, addresses, whether they are a paying customer, etc</li>
<li>Merge customer data from your import with existing users – useful for mass-updating customer information!</li>
<li>Import coupons – all coupon fields are supported, including sale item exclusions and usage limits</li>
<li>Merge coupons – useful for mass-updating coupon data</li>
<li>Import order data, such as line items, linked customers, order totals, order notes, order numbers (works well when paired with the <a href="https://woocommerce.com/extension/sequential-order-numbers-pro/">Sequential Order Number Pro</a> plugin), and more</li>
<li>Merge order data to update totals, order status, or add meta in bulk such as tracking numbers NEW</li>
<li>Import custom fields (meta) for customers, coupons, and orders</li>
<li>Import custom taxonomies for customers, coupons, and orders if you have them added by plugins / third party code</li>
<li>Supports multiple shipping methods per order</li>
<li>Imports order data in the background so that you can import large sets of data without timeouts NEW</li>
<li>Flexible import format requires a minimum of fields to import, but allows fully defined customers, orders, and coupons</li>
<li>Fully compatible with the <a href="https://woocommerce.com/products/ordercustomer-csv-export/" target="_blank" rel="noopener noreferrer">Order / Customer CSV Export</a> extension</li>
</ul>
<h3>Import Process</h3>
The import process for customers, coupons, and orders is similar. You’ll first select your import file location.
<a href="https://woocommerce.com/wp-content/uploads/2012/07/woocommerce-customer-order-csv-import-suite-select-file.png"><img class="aligncenter size-large wp-image-161919" src="https://woocommerce.com/wp-content/uploads/2012/07/woocommerce-customer-order-csv-import-suite-select-file.png?w=679" alt="WooCommerce Customer / coupon / Order CSV Import: Select import file" width="679" height="273" /></a>
Then you’ll select options for the import, and get a quick preview of your import file so you can ensure the plugin has detected the delimiter correctly. For any import type, you can opt to merge data, which will update existing records if they match, or only create data with each imported row.
<figure id="attachment_161927" aria-describedby="caption-attachment-161927" style="width: 821px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/07/woocommerce-customer-order-csv-import-suite-import-customers-1.png"><img class="size-large wp-image-161927" src="https://woocommerce.com/wp-content/uploads/2012/07/woocommerce-customer-order-csv-import-suite-import-customers-1.png?w=821" alt="WooCommerce Customer / coupon / Order CSV Import: customer import options" width="821" height="706" /></a><figcaption id="caption-attachment-161927" class="wp-caption-text">Customer Import Options</figcaption></figure>
Next, you’ll map the columns in your import to the appropriate WooCommerce data. This lets you easily import almost any file format, so long as it contains the necessary information for import.
<a href="https://woocommerce.com/wp-content/uploads/2012/07/woocommerce-customer-order-csv-import-suite-import-coupons-mapping.png"><img class="aligncenter size-large wp-image-161938" src="https://woocommerce.com/wp-content/uploads/2012/07/woocommerce-customer-order-csv-import-suite-import-coupons-mapping.png?w=789" alt="WooCommerce Customer / coupon / Order CSV Import: coupon import mapping" width="789" height="612" /></a>
Finally, you can run a dry run to ensure your file will import safely, and do a live run. This will process in the background, meaning you can navigate away from the import page as it churns through your imported file, which can even be thousands of rows long!
<a href="https://woocommerce.com/wp-content/uploads/2012/07/woocommerce-customer-order-csv-import-suite-import-progress.png"><img class="aligncenter size-large wp-image-161926" src="https://woocommerce.com/wp-content/uploads/2012/07/woocommerce-customer-order-csv-import-suite-import-progress.png?w=796" alt="WooCommerce Customer / coupon / Order CSV Import: import progress completed" width="796" height="576" /></a>
You’ll get a status update when the import is completed of how many rows modified data, were inserted, or were skipped.
<h3>How to Get Started (in 5 minutes or less)</h3>
<ol>
<li>Buy this extension 🙂</li>
<li>Download and install into your WooCommerce store</li>
<li>Read the <a href="https://woocommerce.com/document/customer-order-csv-import-suite/">Documentation</a> and download the sample CSV files to see the format required for import.</li>
<li>Add your data to the CSV file, upload, and click import.</li>
<li>That’s it! Sit back and enjoy your easily imported customers, coupons, and coupons!</li>
</ol>
Need any more reason to buy? When you purchase a SkyVerge-developed extension, you’re getting the highest quality extensions for your WooCommerce store. Gain peace of mind by knowing that when you purchase our products, your store’s performance is as important to us as it is to you.

Customer/Order/Coupon CSV Import Suite

Import both customers and orders into WooCommerce from a CSV file.

Edit Order by Customer vs Customer/Order/Coupon CSV Import Suite