<h1>Allow Customers to Edit Orders</h1>
The Edit Order by Customer for WooCommerce extension allows customers to edit placed orders with certain order statuses.
You can control the information a customer can edit based on their user role and current order status. For example, you can allow customers to change products, and billing and shipping addresses when the order is in pending payment status.
Your customers can change billing addresses, shipping addresses, products, and payment and shipping methods.
The extension is beneficial if you have B2B customers who place large orders. You can allow them to adjust their orders prior to making payment.
Your store admin will receive an automatic email if the order has been edited by a customer, along with the new order details. The order will be automatically moved to on-hold status. The store admin can finalize the changes and move the order back to pending payment or any order status depending on the current order stage.
<h2>Features</h2>
<ul>
<li>Allows customers to edit their orders</li>
<li>Allows edits based on current order statuses and user roles</li>
<li>Allows customers to edit the following fields:
<ul>
<li>Billing addresses</li>
<li>Shipping addresses</li>
<li>Products</li>
<li>Payment methods</li>
<li>Shipping methods</li>
</ul>
</li>
<li>Sends email notifications to admins when order details change</li>
</ul>
Edit specific order details
You can allow editing for specific customers, user roles, and order statuses. The extension allows you to enable and customize email notifications for admins when order details change. You can control what order information a user can edit based on their current order status.
<img class="alignnone size-full wp-image-8596638" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-Order-General-Settings-1.png" alt="" width="980" height="641" />
Billing address
You can enable editing of billing addresses and specify when customers can edit billing addresses based on their order statuses. Make all or only selected fields editable.
<img class="alignnone size-full wp-image-8596639" src="https://woocommerce.com/wp-content/uploads/2021/09/Billing-edit-settings-1.png" alt="" width="980" height="429" />
Shipping address
You can also control the shipping-address fields customers can edit based on the current order statuses. To avoid additional shipping costs, you can choose to disable editing of zip codes, countries, and cities.
<img class="alignnone size-full wp-image-8596641" src="https://woocommerce.com/wp-content/uploads/2021/09/Shipping-Edit-settings-1.png" alt="" width="980" height="412" />
Product settings
Using the product settings, you can enable the product editing for only two order statuses i.e., pending payment and on-hold. You can make all or only selected products editable.
<img class="alignnone size-full wp-image-8596642" src="https://woocommerce.com/wp-content/uploads/2021/09/Product-edit-settings-1.png" alt="" width="980" height="437" />
Shipping methods
You can make selected shipping methods editable based on current order statuses.
<img class="alignnone size-full wp-image-8596643" src="https://woocommerce.com/wp-content/uploads/2021/09/Shipping-method-edit-settings-1.png" alt="" width="980" height="334" />
Payment method
You can make selected payment methods editable based on current order statuses.
<img class="alignnone size-full wp-image-8596644" src="https://woocommerce.com/wp-content/uploads/2021/09/Payment-method-edit-settings-1.png" alt="" width="980" height="330" />
Edit orders from the My Account page
Your customers can click on the Edit Order button from the orders grid on the My Account page.
<img class="alignnone size-full wp-image-8596685" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-order-on-my-account-page-2.png" alt="" width="980" height="342" />
It will display the editable information allowing customers to change the specific details of the order.
<img class="alignnone size-full wp-image-8596684" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-order-details-on-my-account-2.png" alt="" width="980" height="1740" />
If the settings allow them to edit products, they can delete and add new products to the order using the Add Product popup.
<img class="alignnone size-full wp-image-8596683" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-product-in-order-2.png" alt="" width="980" height="619" />
<h3>Requirements</h3>
Minimum PHP version: 5.2

Edit Order by Customer

The Edit Order by Customer for WooCommerce extension allows customers to edit placed orders with certain order statuses.

<h2>Easily Export Orders, Customers, and Coupons from WooCommerce</h2>
While WooCommerce gives you reporting and order fulfillment tools, many merchants still need to use external systems for customer management, order fulfillment, or simply need an easy way to get data out of WooCommerce.
We’ve simplified the data transfer from WooCommerce to CRMs, fulfillment providers, or other systems with a customer, order, and coupon exporter that outputs CSV and XML formatted files. The WooCommerce Customer / Order / Coupon Export plugin lets you export individual orders, customers, or coupons, bulk export records on-demand, and create multiple automated exports to transfer customer and order data via FTP, HTTP POST, or email. You can also create your own custom formats that can include any customer or order meta.
Best of all, because our export process runs asynchronously in the background on your site, you can complete other tasks or leave your site completely while your export runs!
<h3>Customer / Order / Coupon Export Features</h3>
<ul class="wccom-tick-list-primary">
<li>Export customer, order, and coupon data, including custom fields in CSV or XML formats</li>
<li>Create custom export formats to ensure your files are formatted just right</li>
<li>Process exports asynchronously so you can export thousands of records while working elsewhere on your site (or taking a well-deserved break!)</li>
<li>Generate bulk exports on demand to quickly access customer, order, and coupon data based on properties like customer registration date or order status</li>
<li>Manually export and transfer customer and order data via email, FTP, or HTTP POST</li>
<li>Create automated exports to create and send customer and order exports on a recurring schedule.</li>
<li>Compatible with many other plugins including <a href="https://woocommerce.com/products/local-pickup-plus/" target="_blank" rel="noopener noreferrer">Local Pickup Plus</a> and <a href="https://woocommerce.com/products/woocommerce-checkout-add-ons/" target="_blank" rel="noopener noreferrer">Checkout Add-Ons</a>. <a href="https://woocommerce.com/document/ordercustomer-csv-export/#compatible" target="_blank" rel="noopener noreferrer">Click here for a full list of known compatible plugins.</a></li>
</ul>
<h3>Flexible, customizable formats</h3>
While we offer a number of predefined formats, you can also create your own customer, order, or coupon formats to ensure your file is organized just right for your business, CRM, or order fulfillment system. Custom formats let you rearrange and add new fields, including meta data and static values, and you can configure your export for CSV or XML outputs.
<img class="alignnone size-medium wp-image-4992469" src="https://woocommerce.com/wp-content/uploads/2012/02/woocommerce-export-custom-format-csv-settings.png?w=620" alt="Creating a custom export format" width="620" height="587" />
<h3>Scheduled, automated exports</h3>
You can setup automated exports to send customer and order data via email, FTP, or HTTP POST on a regular schedule. This is ideal for order fulfillment workflows or for updating your mailing lists without any extra work. Once a customer or order is included in an automated export, it will be marked as exported and excluded from any future runs of that export to avoid duplicate.
Automated exports can be sent on a recurring basis (e.g. every day or every 5 minutes) and order exports can also be sent immediately after payment.
<img class="alignnone size-medium wp-image-4992473" src="https://woocommerce.com/wp-content/uploads/2012/02/woocommerce-export-automated-export-schedule.png?w=620" alt="Scheduling an automated export" width="620" height="574" />
<h3>Quick and easy manual exports</h3>
Beyond automated exports, you can also generate exports manually by selecting the particular customers or orders you want or by using filters to target data based on some attribute (e.g. customer registration date or order status).
<img class="alignnone size-medium wp-image-4992475" src="https://woocommerce.com/wp-content/uploads/2012/02/woocommerce-export-manual-bulk-export-options.png?w=620" alt="Options for a manual bulk export" width="620" height="497" />
<h3>Background processing for uninterrupted workflow</h3>
We know your time is valuable, and few things are more tedious than watching a load screen when you’re exporting thousands of orders. Our plugin exports data asynchronously in the background of your site, so there’s no need to interrupt your work to babysit a modal. Exports will process in the background while you work elsewhere on your site, or even leave your site completely. We store exports for 14 days in our Export List so you grab your exported file when it’s convenient for you.
<img class="alignnone size-medium wp-image-4992476" src="https://woocommerce.com/wp-content/uploads/2012/02/woocommerce-export-export-list.png?w=620" alt="Export list" width="620" height="209" />
<h3>We <3 Developers!</h3>
Need some customizations that aren’t possible with the core plugin settings? Customer / Order / Coupon Export Suite includes ample hooks for developers to further customize export output or plugin behavior. <a href="https://woocommerce.com/document/ordercustomer-csv-export-developer-documentation/" target="_blank" rel="noopener noreferrer">Click here to read our developer documentation.</a>
<h3>How to Get Started (in 5 minutes or less)</h3>
<ol>
<li>Buy this extension 🙂</li>
<li>Download and install into your WooCommerce store</li>
<li>Check out the <a href="https://woocommerce.com/document/ordercustomer-csv-exporter/">plugin documentation</a> for sample files and setup guides.</li>
<li>Enable automatic exports and add your FTP, HTTP POST, or email information.</li>
<li>That’s it! Sit back and enjoy your easily exported customers and orders!</li>
</ol>
Need another reason to buy? When you purchase a SkyVerge-developed extension, you’re getting the highest quality extensions for your WooCommerce store. Gain peace of mind by knowing that when you purchase our products, your store’s performance is as important to us as it is to you.
<img class="size-small" src="https://dzoxw0hha8kgx.cloudfront.net/skyverge-logo.png?s=95a17b964d5fb961c159ecdb5470a7cbd0696808" alt="SkyVerge" width="125" height="11" />

Customer / Order / Coupon Export

Export customers, orders, and coupons from WooCommerce manually or on an automated schedule.

Edit Order by Customer vs Customer / Order / Coupon Export