<h1>Allow Customers to Edit Orders</h1>
The Edit Order by Customer for WooCommerce extension allows customers to edit placed orders with certain order statuses.
You can control the information a customer can edit based on their user role and current order status. For example, you can allow customers to change products, and billing and shipping addresses when the order is in pending payment status.
Your customers can change billing addresses, shipping addresses, products, and payment and shipping methods.
The extension is beneficial if you have B2B customers who place large orders. You can allow them to adjust their orders prior to making payment.
Your store admin will receive an automatic email if the order has been edited by a customer, along with the new order details. The order will be automatically moved to on-hold status. The store admin can finalize the changes and move the order back to pending payment or any order status depending on the current order stage.
<h2>Features</h2>
<ul>
<li>Allows customers to edit their orders</li>
<li>Allows edits based on current order statuses and user roles</li>
<li>Allows customers to edit the following fields:
<ul>
<li>Billing addresses</li>
<li>Shipping addresses</li>
<li>Products</li>
<li>Payment methods</li>
<li>Shipping methods</li>
</ul>
</li>
<li>Sends email notifications to admins when order details change</li>
</ul>
Edit specific order details
You can allow editing for specific customers, user roles, and order statuses. The extension allows you to enable and customize email notifications for admins when order details change. You can control what order information a user can edit based on their current order status.
<img class="alignnone size-full wp-image-8596638" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-Order-General-Settings-1.png" alt="" width="980" height="641" />
Billing address
You can enable editing of billing addresses and specify when customers can edit billing addresses based on their order statuses. Make all or only selected fields editable.
<img class="alignnone size-full wp-image-8596639" src="https://woocommerce.com/wp-content/uploads/2021/09/Billing-edit-settings-1.png" alt="" width="980" height="429" />
Shipping address
You can also control the shipping-address fields customers can edit based on the current order statuses. To avoid additional shipping costs, you can choose to disable editing of zip codes, countries, and cities.
<img class="alignnone size-full wp-image-8596641" src="https://woocommerce.com/wp-content/uploads/2021/09/Shipping-Edit-settings-1.png" alt="" width="980" height="412" />
Product settings
Using the product settings, you can enable the product editing for only two order statuses i.e., pending payment and on-hold. You can make all or only selected products editable.
<img class="alignnone size-full wp-image-8596642" src="https://woocommerce.com/wp-content/uploads/2021/09/Product-edit-settings-1.png" alt="" width="980" height="437" />
Shipping methods
You can make selected shipping methods editable based on current order statuses.
<img class="alignnone size-full wp-image-8596643" src="https://woocommerce.com/wp-content/uploads/2021/09/Shipping-method-edit-settings-1.png" alt="" width="980" height="334" />
Payment method
You can make selected payment methods editable based on current order statuses.
<img class="alignnone size-full wp-image-8596644" src="https://woocommerce.com/wp-content/uploads/2021/09/Payment-method-edit-settings-1.png" alt="" width="980" height="330" />
Edit orders from the My Account page
Your customers can click on the Edit Order button from the orders grid on the My Account page.
<img class="alignnone size-full wp-image-8596685" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-order-on-my-account-page-2.png" alt="" width="980" height="342" />
It will display the editable information allowing customers to change the specific details of the order.
<img class="alignnone size-full wp-image-8596684" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-order-details-on-my-account-2.png" alt="" width="980" height="1740" />
If the settings allow them to edit products, they can delete and add new products to the order using the Add Product popup.
<img class="alignnone size-full wp-image-8596683" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-product-in-order-2.png" alt="" width="980" height="619" />
<h3>Requirements</h3>
Minimum PHP version: 5.2

Edit Order by Customer

The Edit Order by Customer for WooCommerce extension allows customers to edit placed orders with certain order statuses.

The Split Orders extension gives you the power to process and ship part of a customer’s order separately. You can choose the quantity of each item to be split to a new order, assigned to the same customer, with matching shipping and billing details.
<h3>Use cases</h3>
With split orders you can respond flexibly to different situations with orders, including:
<ul>
<li>When you have an order which is only partially ready to be shipped, or contains products on backorder. With the Split Orders plugin you don’t have to keep the customer waiting — split the delayed items to a new order so that you can ship the products you have available.</li>
<li>When you use different couriers for different parts of an order and want to attach tracking information for each shipment. Split the order to match shipments and attach tracking information to each order using <a href="https://woocommerce.com/products/shipment-tracking/">Shipment tracking</a>.</li>
<li>When the customer asks you to ship part of an order to a different address. Split those items to a new order, update the shipping address, and process each order separately.</li>
</ul>
<figure id="attachment_6210761" aria-describedby="caption-attachment-6210761" style="width: 755px" class="wp-caption alignnone"><img class="wp-image-6210761 size-full" src="https://woocommerce.com/wp-content/uploads/2020/07/split-action-buttons.png" alt="" width="755" height="160" /><figcaption id="caption-attachment-6210761" class="wp-caption-text">All it takes is a click of the Split order action button to start a split.</figcaption></figure>
<img class="alignnone wp-image-18734004960809 size-full" src="https://woocommerce.com/wp-content/uploads/2020/07/split-orders-modal-1.8.0.png" alt="Split order modal" width="1301" height="798" />
<hr />
Having the power to split orders will help you keep on top of order management and shipments. Customers will appreciate receiving prompt delivery for the part of an order that’s ready to ship, or for being able to flexibly accommodate their shipping requirements.

Split Orders

Split orders so you can process and ship each part separately.

Edit Order by Customer vs Split Orders