<h1>Allow Customers to Edit Orders</h1>
<p>The <strong>Edit Order by Customer</strong> for WooCommerce extension allows customers to edit placed orders with certain order statuses.</p>
<p>You can control the information a customer can edit based on their user role and current order status. For example, you can allow customers to change products, and billing and shipping addresses when the order is in pending payment status.</p>
<p>Your customers can change billing addresses, shipping addresses, products, and payment and shipping methods.</p>
<p>The extension is beneficial if you have B2B customers who place large orders. You can allow them to adjust their orders prior to making payment.</p>
<p>Your store admin will receive an automatic email if the order has been edited by a customer, along with the new order details. The order will be automatically moved to on-hold status. The store admin can finalize the changes and move the order back to pending payment or any order status depending on the current order stage.</p>
<h2><strong>Features</strong></h2>
<ul>
<li>Allows customers to edit their orders</li>
<li>Allows edits based on current order statuses and user roles</li>
<li>Allows customers to edit the following fields:
<ul>
<li>Billing addresses</li>
<li>Shipping addresses</li>
<li>Products</li>
<li>Payment methods</li>
<li>Shipping methods</li>
</ul>
</li>
<li>Sends email notifications to admins when order details change</li>
</ul>
<p><strong>Edit specific order details</strong></p>
<p>You can allow editing for specific customers, user roles, and order statuses. The extension allows you to enable and customize email notifications for admins when order details change. You can control what order information a user can edit based on their current order status.</p>
<p><img class="alignnone size-full wp-image-8596638" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-Order-General-Settings-1.png" alt="" width="980" height="641" /></p>
<p><strong>Billing address</strong></p>
<p>You can enable editing of billing addresses and specify when customers can edit billing addresses based on their order statuses. Make all or only selected fields editable.</p>
<p><img class="alignnone size-full wp-image-8596639" src="https://woocommerce.com/wp-content/uploads/2021/09/Billing-edit-settings-1.png" alt="" width="980" height="429" /></p>
<p><strong>Shipping address</strong></p>
<p>You can also control the shipping-address fields customers can edit based on the current order statuses. To avoid additional shipping costs, you can choose to disable editing of zip codes, countries, and cities.</p>
<p><img class="alignnone size-full wp-image-8596641" src="https://woocommerce.com/wp-content/uploads/2021/09/Shipping-Edit-settings-1.png" alt="" width="980" height="412" /></p>
<p><strong>Product settings</strong></p>
<p>Using the product settings, you can enable the product editing for only two order statuses i.e., pending payment and on-hold. You can make all or only selected products editable.</p>
<p><img class="alignnone size-full wp-image-8596642" src="https://woocommerce.com/wp-content/uploads/2021/09/Product-edit-settings-1.png" alt="" width="980" height="437" /></p>
<p><strong>Shipping methods</strong></p>
<p>You can make selected shipping methods editable based on current order statuses.</p>
<p><img class="alignnone size-full wp-image-8596643" src="https://woocommerce.com/wp-content/uploads/2021/09/Shipping-method-edit-settings-1.png" alt="" width="980" height="334" /></p>
<p><strong>Payment method</strong></p>
<p>You can make selected payment methods editable based on current order statuses.</p>
<p><img class="alignnone size-full wp-image-8596644" src="https://woocommerce.com/wp-content/uploads/2021/09/Payment-method-edit-settings-1.png" alt="" width="980" height="330" /></p>
<p><strong>Edit orders from the My Account page</strong></p>
<p>Your customers can click on the Edit Order button from the orders grid on the My Account page.</p>
<p><img class="alignnone size-full wp-image-8596685" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-order-on-my-account-page-2.png" alt="" width="980" height="342" /></p>
<p>It will display the editable information allowing customers to change the specific details of the order.</p>
<p><img class="alignnone size-full wp-image-8596684" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-order-details-on-my-account-2.png" alt="" width="980" height="1740" /></p>
<p>If the settings allow them to edit products, they can delete and add new products to the order using the Add Product popup.</p>
<p><img class="alignnone size-full wp-image-8596683" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-product-in-order-2.png" alt="" width="980" height="619" /></p>
<h3>Requirements</h3>
<p>Minimum PHP version: 5.2</p>

Edit Order by Customer

<p>The Edit Order by Customer for WooCommerce extension allows customers to edit placed orders with certain order statuses.</p>

<h1>Flexible delivery <em>and</em> pickup scheduling at checkout</h1>
<p><strong>Give customers clarity. Give your team control.</strong></p>
<p><strong>Order Delivery for WooCommerce</strong> lets customers choose – or view – exactly when their order will be delivered or ready for pickup, directly at checkout.</p>
<p>Whether you offer local delivery, in-store collection, or both, this plugin ensures your customers see accurate dates while you stay in control of fulfilment.</p>
<hr />
<h3>Let customers choose delivery or pickup dates</h3>
<p>Make scheduling part of your checkout experience.</p>
<ul>
<li>Enable <strong>delivery, pickup, or both</strong></li>
<li>Let customers select a date and optional time frame</li>
<li>Or display <strong>estimated delivery/pickup dates</strong></li>
<li>Choose whether date selection is required or optional</li>
</ul>
<p>No more uncertainty – customers know exactly what to expect.</p>
<p><img class="alignnone wp-image-18734006427932" src="https://woocommerce.com/wp-content/uploads/2015/09/Screenshot-2026-03-19-at-3.13.16-pm.png" alt="" width="676" height="496" /></p>
<hr />
<h3>Smart order preparation (picking) logic</h3>
<p>Accurately reflect how long it takes to prepare orders.</p>
<ul>
<li>Set <strong>lead times</strong> in days</li>
<li>Define <strong>order cut-off times</strong></li>
<li>Choose your <strong>working (picking) days</strong></li>
<li>Exclude holidays and closures</li>
</ul>
<p>The plugin automatically calculates available or estimated dates based on your real workflow.</p>
<hr />
<h3>Delivery <em>and</em> pickup scheduling</h3>
<p>Configure when orders can be delivered or collected.</p>
<ul>
<li>Set available <strong>delivery days</strong> and <strong>pickup days</strong></li>
<li>Create flexible <strong>time frames</strong> (e.g. 30 or 60 minute slots)</li>
<li>Apply settings separately for delivery and pickup</li>
<li>Automatically show only valid dates at checkout</li>
</ul>
<p>Perfect for businesses managing both fulfilment methods.</p>
<hr />
<h3>Control capacity with order limits</h3>
<p>Prevent overload and keep operations smooth.</p>
<ul>
<li>Limit orders per time frame</li>
<li>Hide fully booked slots automatically</li>
<li>Manage demand during busy periods</li>
<li>Stay organised with predictable scheduling</li>
</ul>
<hr />
<h3>Add fees for specific time slots</h3>
<p>Monetise convenience and peak demand.</p>
<ul>
<li>Add fees to delivery or pickup time frames</li>
<li>Different pricing for different slots</li>
<li>Encourage off-peak selection</li>
</ul>
<hr />
<h3>Advanced delivery ranges</h3>
<p>Support multiple shipping speeds with accurate estimates.</p>
<ul>
<li>Define delivery windows (e.g. 1–1 day, 2–3 days)</li>
<li>Assign ranges to specific shipping methods</li>
<li>Show precise estimated dates to customers</li>
<li>Prioritise faster delivery options</li>
</ul>
<hr />
<h3>Offer tips at checkout</h3>
<p>Add optional tipping for delivery or pickup orders.</p>
<ul>
<li>Fixed or percentage-based tips</li>
<li>Preset tip options</li>
<li>Optional custom tip amounts</li>
<li>Control which methods allow tips</li>
</ul>
<hr />
<h3>Keep everyone informed</h3>
<p>Delivery and pickup details are visible everywhere they matter.</p>
<ul>
<li>Shown at checkout</li>
<li>Included in order confirmation emails</li>
<li>Visible in customer accounts</li>
<li>Editable by admins if needed</li>
</ul>
<hr />
<h3>Built for store owners</h3>
<p>Manage fulfilment easily from your WooCommerce dashboard.</p>
<ul>
<li>View delivery and pickup dates in the orders list</li>
<li>Filter orders by shipping or fulfilment date</li>
<li>See whether an order is delivery or pickup</li>
<li>Edit scheduled dates directly in the order screen</li>
</ul>
<hr />
<h3>Who is this for?</h3>
<ul>
<li>Stores offering <strong>local delivery</strong></li>
<li>Businesses with <strong>in-store pickup</strong></li>
<li>Made-to-order or <strong>custom product sellers</strong></li>
<li>Food, retail, and service businesses managing schedules</li>
</ul>
<hr />
<h3>Why it matters</h3>
<p>Your fulfilment process is part of your customer experience.</p>
<p><strong>Order Delivery for WooCommerce ensures:</strong></p>
<ul>
<li>Customers see accurate delivery <em>and</em> pickup options</li>
<li>Your preparation time is built into every order</li>
<li>Your schedule stays manageable – even during peak demand</li>
</ul>
<hr />
<h3>Get started in minutes</h3>
<ol>
<li>Install the plugin</li>
<li>Configure delivery and/or pickup settings</li>
<li>Start offering clear, reliable scheduling at checkout</li>
</ol>
<hr />
<h3>The bottom line</h3>
<p>If you offer <strong>delivery, pickup, or both</strong>, you need more than a basic date field.</p>
<p>You need a system that:</p>
<ul>
<li>Reflects your real preparation time</li>
<li>Controls availability</li>
<li>Gives customers clear expectations</li>
</ul>
<p><strong>Order Delivery for WooCommerce does exactly that.</strong></p>

Order Delivery

<p><strong>Delivery on time, every time.</strong> Let shoppers pick delivery dates and timeslots. You control capacity, cutoffs, holidays, and renewals.</p>

Edit Order by Customer vs Order Delivery