<h1>Allow Customers to Edit Orders</h1>
The Edit Order by Customer for WooCommerce extension allows customers to edit placed orders with certain order statuses.
You can control the information a customer can edit based on their user role and current order status. For example, you can allow customers to change products, and billing and shipping addresses when the order is in pending payment status.
Your customers can change billing addresses, shipping addresses, products, and payment and shipping methods.
The extension is beneficial if you have B2B customers who place large orders. You can allow them to adjust their orders prior to making payment.
Your store admin will receive an automatic email if the order has been edited by a customer, along with the new order details. The order will be automatically moved to on-hold status. The store admin can finalize the changes and move the order back to pending payment or any order status depending on the current order stage.
<h2>Features</h2>
<ul>
<li>Allows customers to edit their orders</li>
<li>Allows edits based on current order statuses and user roles</li>
<li>Allows customers to edit the following fields:
<ul>
<li>Billing addresses</li>
<li>Shipping addresses</li>
<li>Products</li>
<li>Payment methods</li>
<li>Shipping methods</li>
</ul>
</li>
<li>Sends email notifications to admins when order details change</li>
</ul>
Edit specific order details
You can allow editing for specific customers, user roles, and order statuses. The extension allows you to enable and customize email notifications for admins when order details change. You can control what order information a user can edit based on their current order status.
<img class="alignnone size-full wp-image-8596638" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-Order-General-Settings-1.png" alt="" width="980" height="641" />
Billing address
You can enable editing of billing addresses and specify when customers can edit billing addresses based on their order statuses. Make all or only selected fields editable.
<img class="alignnone size-full wp-image-8596639" src="https://woocommerce.com/wp-content/uploads/2021/09/Billing-edit-settings-1.png" alt="" width="980" height="429" />
Shipping address
You can also control the shipping-address fields customers can edit based on the current order statuses. To avoid additional shipping costs, you can choose to disable editing of zip codes, countries, and cities.
<img class="alignnone size-full wp-image-8596641" src="https://woocommerce.com/wp-content/uploads/2021/09/Shipping-Edit-settings-1.png" alt="" width="980" height="412" />
Product settings
Using the product settings, you can enable the product editing for only two order statuses i.e., pending payment and on-hold. You can make all or only selected products editable.
<img class="alignnone size-full wp-image-8596642" src="https://woocommerce.com/wp-content/uploads/2021/09/Product-edit-settings-1.png" alt="" width="980" height="437" />
Shipping methods
You can make selected shipping methods editable based on current order statuses.
<img class="alignnone size-full wp-image-8596643" src="https://woocommerce.com/wp-content/uploads/2021/09/Shipping-method-edit-settings-1.png" alt="" width="980" height="334" />
Payment method
You can make selected payment methods editable based on current order statuses.
<img class="alignnone size-full wp-image-8596644" src="https://woocommerce.com/wp-content/uploads/2021/09/Payment-method-edit-settings-1.png" alt="" width="980" height="330" />
Edit orders from the My Account page
Your customers can click on the Edit Order button from the orders grid on the My Account page.
<img class="alignnone size-full wp-image-8596685" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-order-on-my-account-page-2.png" alt="" width="980" height="342" />
It will display the editable information allowing customers to change the specific details of the order.
<img class="alignnone size-full wp-image-8596684" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-order-details-on-my-account-2.png" alt="" width="980" height="1740" />
If the settings allow them to edit products, they can delete and add new products to the order using the Add Product popup.
<img class="alignnone size-full wp-image-8596683" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-product-in-order-2.png" alt="" width="980" height="619" />
<h3>Requirements</h3>
Minimum PHP version: 5.2

Edit Order by Customer

The Edit Order by Customer for WooCommerce extension allows customers to edit placed orders with certain order statuses.

<h2>Control which Paid WooCommerce Orders are Automatically Completed</h2>
WooCommerce automatically completes orders for virtual-downloadable products after successful payment, but it won’t autocomplete other orders, as you may need to take actions between when the order is processed and completed. If you sell shippable products, you probably need to ship them before completing the order. If you sell virtual products like services, you probably have to do something between when the order is paid and completed.
However, this isn’t the case for all stores, and you may not need to take any action between when an order is paid for and completed. For example, you may want to auto-complete virtual orders, or even those with products that aren’t virtual or downloadable. Likewise, you may not want any orders to automatically complete at all.
In this case, you can use the WooCommerce Order Status Control extension to get greater control over when paid orders are automatically completed.
<figure id="attachment_164230" aria-describedby="caption-attachment-164230" style="width: 773px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2014/03/woocommerce-order-status-control-setting.png"><img class="size-large wp-image-164230" src="https://woocommerce.com/wp-content/uploads/2014/03/woocommerce-order-status-control-setting.png?w=773" alt="WooCommerce Order Status Control: settings" width="773" height="481" /></a><figcaption id="caption-attachment-164230" class="wp-caption-text">Auto-Complete settings</figcaption></figure>
Want to completely prevent orders from automatically completing? You can use this plugin to block virtual + downloadable orders from going right to “completed”.
Need to automatically complete more orders than WooCommerce does by default? You can do that, too. Normally, orders with successful payment are updated from ‘pending’ to ‘processing’. Once the order is processed, you have to manually complete it. If your shop takes a large number of orders that don’t require action while the order is processing, updating the order status to complete for each of those orders is a time commitment that you can instead streamline.
WooCommerce Order Status Control can automatically mark paid orders as ‘complete’ instead of ‘processing’, completing skipping the ‘processing’ status. All it takes is 1 minute to setup and you never have to worry about changing order statuses for paid orders again.
<figure id="attachment_153157" aria-describedby="caption-attachment-153157" style="width: 291px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2014/03/woocommerce-order-status-control-auto-complete.png"><img class="size-full wp-image-153157" src="https://woocommerce.com/wp-content/uploads/2014/03/woocommerce-order-status-control-auto-complete.png" alt="WooCommerce Order Status Control Auto-Completed" width="291" height="270" /></a><figcaption id="caption-attachment-153157" class="wp-caption-text">Order Status Auto-Completed</figcaption></figure>
You can automatically complete paid orders that only contain virtual items, or you can opt to automatically complete all paid orders in your shop, regardless of what type of product the order contains.
<h3>How to Get Started</h3>
<ol>
<li>Purchase and download the extension 🙂</li>
<li>Upload and install into your WooCommerce store</li>
<li>Go to WooCommerce > Settings > General, and scroll down to Order Status Control</li>
<li>Choose from All Orders to change the order status to “completed” after successful payment for all orders, Virtual Orders to change the order status only for orders that contain all virtual products, or None to stop auto-completion all together.</li>
<li>That’s it! Sit back and enjoy automated order statuses!</li>
</ol>
Need any more reason to buy? When you purchase a SkyVerge-developed extension, you’re getting the highest quality extensions for your WooCommerce store. Gain peace of mind by knowing that when you purchase our products, your store’s performance is as important to us as it is to you.

Order Status Control

Use this extension to automatically change the order status to “completed” after successful payment.

Edit Order by Customer vs Order Status Control