<h1>Allow Customers to Edit Orders</h1>
The Edit Order by Customer for WooCommerce extension allows customers to edit placed orders with certain order statuses.
You can control the information a customer can edit based on their user role and current order status. For example, you can allow customers to change products, and billing and shipping addresses when the order is in pending payment status.
Your customers can change billing addresses, shipping addresses, products, and payment and shipping methods.
The extension is beneficial if you have B2B customers who place large orders. You can allow them to adjust their orders prior to making payment.
Your store admin will receive an automatic email if the order has been edited by a customer, along with the new order details. The order will be automatically moved to on-hold status. The store admin can finalize the changes and move the order back to pending payment or any order status depending on the current order stage.
<h2>Features</h2>
<ul>
<li>Allows customers to edit their orders</li>
<li>Allows edits based on current order statuses and user roles</li>
<li>Allows customers to edit the following fields:
<ul>
<li>Billing addresses</li>
<li>Shipping addresses</li>
<li>Products</li>
<li>Payment methods</li>
<li>Shipping methods</li>
</ul>
</li>
<li>Sends email notifications to admins when order details change</li>
</ul>
Edit specific order details
You can allow editing for specific customers, user roles, and order statuses. The extension allows you to enable and customize email notifications for admins when order details change. You can control what order information a user can edit based on their current order status.
<img class="alignnone size-full wp-image-8596638" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-Order-General-Settings-1.png" alt="" width="980" height="641" />
Billing address
You can enable editing of billing addresses and specify when customers can edit billing addresses based on their order statuses. Make all or only selected fields editable.
<img class="alignnone size-full wp-image-8596639" src="https://woocommerce.com/wp-content/uploads/2021/09/Billing-edit-settings-1.png" alt="" width="980" height="429" />
Shipping address
You can also control the shipping-address fields customers can edit based on the current order statuses. To avoid additional shipping costs, you can choose to disable editing of zip codes, countries, and cities.
<img class="alignnone size-full wp-image-8596641" src="https://woocommerce.com/wp-content/uploads/2021/09/Shipping-Edit-settings-1.png" alt="" width="980" height="412" />
Product settings
Using the product settings, you can enable the product editing for only two order statuses i.e., pending payment and on-hold. You can make all or only selected products editable.
<img class="alignnone size-full wp-image-8596642" src="https://woocommerce.com/wp-content/uploads/2021/09/Product-edit-settings-1.png" alt="" width="980" height="437" />
Shipping methods
You can make selected shipping methods editable based on current order statuses.
<img class="alignnone size-full wp-image-8596643" src="https://woocommerce.com/wp-content/uploads/2021/09/Shipping-method-edit-settings-1.png" alt="" width="980" height="334" />
Payment method
You can make selected payment methods editable based on current order statuses.
<img class="alignnone size-full wp-image-8596644" src="https://woocommerce.com/wp-content/uploads/2021/09/Payment-method-edit-settings-1.png" alt="" width="980" height="330" />
Edit orders from the My Account page
Your customers can click on the Edit Order button from the orders grid on the My Account page.
<img class="alignnone size-full wp-image-8596685" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-order-on-my-account-page-2.png" alt="" width="980" height="342" />
It will display the editable information allowing customers to change the specific details of the order.
<img class="alignnone size-full wp-image-8596684" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-order-details-on-my-account-2.png" alt="" width="980" height="1740" />
If the settings allow them to edit products, they can delete and add new products to the order using the Add Product popup.
<img class="alignnone size-full wp-image-8596683" src="https://woocommerce.com/wp-content/uploads/2021/09/Edit-product-in-order-2.png" alt="" width="980" height="619" />
<h3>Requirements</h3>
Minimum PHP version: 5.2

Edit Order by Customer

The Edit Order by Customer for WooCommerce extension allows customers to edit placed orders with certain order statuses.

<ul class="wccom-tick-list-primary">
<li>Create new order statuses and add icons or action buttons</li>
<li>Display order status descriptions to customers on the “View Order” page to explain order status</li>
<li>Edit WooCommerce core statuses to set a “next status” for new action buttons</li>
<li>Use “Next Statuses” to create a seamless fulfillment workflow and add order action buttons</li>
<li>Add bulk actions for new statuses in the orders list</li>
<li>Drag and drop order statuses to re-order the way they’re shown in your admin</li>
<li>Use status icons instead of text badges in the “Orders” list NEW</li>
<li>Include orders with custom statuses in shop reports</li>
<li>Mark order statuses as “Paid” to include download links, purchase notes, or other features when customers view these orders</li>
<li>Mark order statuses as “requires payment” to show “Pay” and “Cancel” links to customers NEW</li>
<li>Add new order emails, which can be triggered based on status changes</li>
<li>Edit new email content via new templates</li>
<li>Import existing custom statuses from custom code or other plugins</li>
<li>Safely delete custom statuses without losing orders</li>
</ul>
<hr />
<h2>Custom WooCommerce Order Statuses Completely Integrated into your Workflow</h2>
The WooCommerce Order Status Manager allows you to create, edit, and delete custom order statuses and integrate them seamlessly into your WooCommerce order management flow. You can also edit core order statuses and trigger new order emails based on status changes.
Custom order statuses will be used in your orders list, and can even be integrated into the order actions or bulk actions for a completely seamless fulfillment workflow.
<figure id="attachment_826581" aria-describedby="caption-attachment-826581" style="width: 950px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2015/02/woocommerce-order-status-manager-orders.png"><img class="size-large wp-image-826581" src="https://woocommerce.com/wp-content/uploads/2015/02/woocommerce-order-status-manager-orders.png?w=950" alt="WooCommerce Order Status Manager: Statuses in action" width="950" height="367" /></a><figcaption id="caption-attachment-826581" class="wp-caption-text">Statuses in action</figcaption></figure>
New order emails can also be triggered as an order status change notifier. You can trigger emails based on changes between custom statuses or core statuses so that customers and/or shop admins are always informed of order updates and changes.
<figure id="attachment_156193" aria-describedby="caption-attachment-156193" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2014/12/woocommerce-order-status-manager-email-list1.png"><img class="size-medium wp-image-156193" src="https://woocommerce.com/wp-content/uploads/2014/12/woocommerce-order-status-manager-email-list1.png" alt="WooCommerce Order Status Manager email list" width="550" height="254" /></a><figcaption id="caption-attachment-156193" class="wp-caption-text">View Emails</figcaption></figure>
<figure id="attachment_159148" aria-describedby="caption-attachment-159148" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2015/02/woocommerce-order-status-manager.png"><img class="size-medium wp-image-159148" src="https://woocommerce.com/wp-content/uploads/2015/02/woocommerce-order-status-manager.png?w=550" alt="WooCommerce Order Status Manager import statuses" width="550" height="470" /></a><figcaption id="caption-attachment-159148" class="wp-caption-text">Import Statuses</figcaption></figure>
<h3>Add New Order Statuses</h3>
You can add a new order status and select an icon to display in the orders list (which replaces the text badge for a status name). Action buttons can also be added if this will be used as “next status” by another status in your order flow. You can also add next statuses to determine which actions buttons should be displayed for this status.
<figure id="attachment_826572" aria-describedby="caption-attachment-826572" style="width: 950px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2015/02/woocommerce-order-status-manager-new-status.png"><img class="size-large wp-image-826572" src="https://woocommerce.com/wp-content/uploads/2015/02/woocommerce-order-status-manager-new-status.png?w=950" alt="WooCommerce Order Status Manager: Create a Status" width="950" height="594" /></a><figcaption id="caption-attachment-826572" class="wp-caption-text">Create a Status</figcaption></figure>
<h3>Edit Core Statuses</h3>
You can edit a core WooCommerce order status to add “next statuses”. For example, you can add a custom status as a next status for “processing” orders, which will display your custom status action button for any processing order.
This makes order management simple, fast, and easy to use, as custom statuses are completely integrated into the orders workflow.
<h3>Add New Order Emails</h3>
New order emails can be added based on order status changes, including changes with custom order statuses. When these emails are added, they can be edited and enabled in your WooCommerce email lists, or the template can be overridden in your theme for greater control over the content.
<figure id="attachment_155858" aria-describedby="caption-attachment-155858" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2014/12/woocommerce-order-status-manager-new-email.png"><img class="size-medium wp-image-155858" src="https://woocommerce.com/wp-content/uploads/2014/12/woocommerce-order-status-manager-new-email.png" alt="WooCommerce Order Status Manager new email" width="550" height="257" /></a><figcaption id="caption-attachment-155858" class="wp-caption-text">Create an email</figcaption></figure>
<h3>Display Status Information to Customers</h3>
Customers can be frustrated by order management when they don’t know where their orders are. While your statuses are meant to help in your fulfillment workflow, displaying a status like “Manufactured” or “Assembling” doesn’t tell customers anything.
You can now set a description for any status (including core statuses!) that will be shown to customers when they mouse over the order status.
<figure id="attachment_159153" aria-describedby="caption-attachment-159153" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2015/02/woocommerce-order-status-manager-recent-orders.png"><img class="size-medium wp-image-159153" src="https://woocommerce.com/wp-content/uploads/2015/02/woocommerce-order-status-manager-recent-orders.png?w=550" alt="WooCommerce Order Status Manager Orders List" width="550" height="380" /></a><figcaption id="caption-attachment-159153" class="wp-caption-text">Customer View</figcaption></figure>
<h3>Complete Order Status Management</h3>
Rather than adding one-off statuses that don’t integrate with the rest of your emails, statuses, or fulfillment process, you can now completely embed custom statuses into your order management scheme. Use custom icons, action buttons, and new emails to tailor orders to your store and helpt to automate your order management.
<h3>How to Get Started</h3>
<ol>
<li>Purchase and download the extension 🙂</li>
<li>Upload and install it into your WooCommerce store.</li>
<li>Go to WooCommerce > Settings > Order Statuses, and set up new statuses or email triggers.</li>
<li>Edit your email content if needed.</li>
<li>That’s it! Sit back and enjoy custom WooCommerce order statuses and automatic emails!</li>
</ol>
Need any more reason to buy? When you purchase a SkyVerge-developed extension, you’re getting the highest quality extensions for your WooCommerce store. Gain peace of mind by knowing that when you purchase our products, your store’s performance is as important to us as it is to you.

Order Status Manager

Create, edit, and delete completely custom order statuses and integrate them seamlessly into your order management flow.

Edit Order by Customer vs Order Status Manager