<h1>Customize Emails Sent by WooCommerce Subscriptions</h1>
Email Customizer for WooCommerce Subscriptions is built on a foundation of two stable established platforms: WooCommerce Subscriptions and YayMail. It allows you to edit content and design of WooCommerce subscription order emails and recurring payment reminders.
Also known as YayMail Addon for WooCommerce Subscriptions, this plugin integrates all WooCommerce subscription email templates into a single email builder interface and allows you to design them visually. Based on the configured workflows, it sends branded emails with customized layouts to the subscribers about the subscription status, WooCommerce recurring payments, etc.
<h3>Required plugins for WooCommerce Subscriptions email customization:</h3>
<ul>
<li>WooCommerce</li>
<li>WooCommerce Subscriptions</li>
<li>YayMail – WooCommerce Email Customizer</li>
<li>Email Customizer for WooCommerce Subscriptions (this plugin)</li>
<li>Enhancer for WooCommerce Subscriptions (optional)</li>
</ul>
<img class="alignnone wp-image-18734000044826 size-full" src="https://woocommerce.com/wp-content/uploads/2022/02/yaymail-addon-for-woocommerce-subscriptions-1.png" alt="Activate woocommerce subscriptions and recurring payments email customizer" width="1600" height="1000" />
<h3>Supported emails sent by WooCommerce Subscriptions</h3>
<ul>
<li>New Renewal Order</li>
<li>Processing Renewal Order</li>
<li>Customer Renewal Invoice</li>
<li>Subscription Switched</li>
<li>Subscription Status</li>
<li>Subscription Cancelled</li>
<li>Payment Retry Templates</li>
<li>Subscription Suspended</li>
<li>Subscription Expired</li>
</ul>
<h3>Additional emails sent by Enhancer for WooCommerce Subscriptions</h3>
<ul>
<li>Processing Shipping Fulfillment Order</li>
<li>Subscription Shipping Frequency Notification</li>
<li>Subscription Price Updated</li>
<li>Trial Ending Reminder</li>
<li>Auto-Renewal Reminder</li>
<li>Manual Renewal Reminder</li>
<li>Expiration Date Reminder</li>
</ul>
<h3>How it works</h3>
Once Email Customizer for WooCommerce Subscriptions is installed and activated, the additional email templates are available in the YayMail email editor’s first dropdown menu.
Full customization
By default, WooCommerce allows you to change email background color, base colors, and headings. Those are very limited. To match your emails with your store brand, YayMail helps you further customize the content and design the layouts. It is by far the most user-friendly method to make your email templates unique and consistent. You can add any store branding details to email:
<ul>
<li>Logos</li>
<li>Product featured images and banners</li>
<li>Branded colors</li>
<li>Footer details with email signature and social profiles</li>
<li>Customer support policy and other links</li>
</ul>
Some of the customization options include a custom header image, social network icons, custom backgrounds, font size controls, and more image insertions. There is also a handy option to send a test email so you can view the template right in your inbox.
<img class="alignnone wp-image-18734000044848 size-full" src="https://woocommerce.com/wp-content/uploads/2022/02/yaymail-addon-woo-subscriptions-email-preview-and-send-test.png" alt="Settings and interface of YayMail - WooCommerce Email Customizer " width="1600" height="1000" />
This email builder also comes with an option to allow you to import or export customized email templates, so you don’t have to build it again when you want to apply the styles on other websites.
<h3>Simplified interface</h3>
Email Customizer for WooCommerce Subscriptions is a good choice for anyone who wants a simple way to customize emails. You can get the design work done beautifully within minutes.
It also works with many third-party extensions and is compatible with every theme.
Email Customizer for WooCommerce Subscriptions allows you to enhance branding and email marketing for your subscription customers.
<img class="alignnone wp-image-18734000044849 size-full" src="https://woocommerce.com/wp-content/uploads/2022/02/yaymail-addon-woo-subscriptions-email-designer.png" alt="New subscription renewal order email with WooCommerce store branding details" width="1600" height="1000" />
Without a strong coding background, it’s difficult for store owners to customize email templates.
This Email Customizer for WooCommerce Subscriptions extension provides you with the best method to customize your subscription emails. With YayMail drag and drop interface, the design work becomes painless and enjoyable!
<h2>FAQs</h2>
Q: Which email templates does this extension include?
While the core YayMail Builder comes with 11 standard Woo email templates, this extension integrates 16 additional email templates. It ensures all your emails are consistent with your brand and familiar to your customers.
<img class="alignnone wp-image-18734000044989 size-full" src="https://woocommerce.com/wp-content/uploads/2022/02/list-of-woo-email-templates.png" alt="woocommerce subscription email templates supported in WooCommerce Email Customizer" width="1688" height="1274" />
You can access these templates when you go to WooCommerce > Settings > Emails.
<img class="alignnone wp-image-18734000045041 size-full" src="https://woocommerce.com/wp-content/uploads/2022/02/WooCommerce-subscription-email-settings.png" alt="WooCommerce subscription email settings" width="2390" height="1542" />
Q: What if I can’t find the email templates?
A: Make sure you have the latest versions of WooCommerce, WooCommerce Subscriptions, and YayMail (either the Free or Pro version) activated. You then can navigate to WooCommerce > Email Customizer and look for available email templates from the email editor’s dropdown.
Q: What do I do if customized emails are not sent?
A: You can export the customized email templates to keep a backup, then please reset the current template to its default layout.
If the default Woo email template is sent successfully, there is an issue with your previous template. Your previous template could include inappropriate external links or images. Please try to design it again using only built-in options.
If the default Woo email template still doesn’t send, you may need to <a href="https://docs.yaycommerce.com/yaysmtp/how-to-set-up-smtps" target="_blank" rel="noopener">set up WordPress SMTP</a> properly.
Requirements
Minimum PHP version: 5.6 
Plugins: <a href="https://woocommerce.com/products/woocommerce-subscriptions/" target="_blank" rel="noopener">WooCommerce Subscriptions</a>
<h3></h3>

Email Customizer for WooCommerce Subscriptions

Engage your customers when you customize the email templates sent by WooCommerce Subscriptions with Email Customizer for WooCommerce Subscriptions.

Recent studies show that the average abandoned cart rate for various industries is 55-80%. Sending a followup email can help you recover at least 30% of sales that might otherwise be lost. The WooCommerce Abandoned Cart Recovery extension empowers you to do just that.
With the extension, you can create multiple follow-up emails and schedule to send them at specific intervals. You can include coupons and other incentives to improve conversion rates. And you can track your recovery performance using the extension’s built-in analytic dashboard.
<h2>Features:</h2>
<ul>
<li>Intuitive abandoned carts and recovery dashboard</li>
<li>Maintains a list of
<ul>
<li>all abandoned carts along with cart details</li>
<li>all recovered carts along with complete details</li>
<li>all pending orders along with details</li>
</ul>
</li>
<li>Email log to keep a record of all emails sent by extension</li>
<li>Create multiple email templates for different user roles</li>
<li>Tracking performance of email templates (Open rate, click rate and more)</li>
<li>Option to send emails manually or automatically as per schedule</li>
<li>Set a time delay for sending messages after cart abandonment</li>
<li>Customize email title, body and include coupon code (In fixed or percentage amount)</li>
<li>Utilize variables to personalize email such as name, direct cart link, coupon & more</li>
<li>Ability to set the time span after which a cart is considered abandoned</li>
<li>Enable/disable recovery emails for pending orders</li>
<li>Restrict pending cart recovery emails by user roles</li>
<li>Exclude specific products from recovery emails</li>
<li>Enable abandoned cart recovery emails for guest users</li>
<li>Option to pre-capture guest email using modal popup</li>
<li>Automatically delete abandoned carts after a specific time period</li>
<li>Create different recovery emails for different users roles and choose to include/exclude coupon codes</li>
<li>Rest API support – see documentation for details</li>
</ul>
<h2>Abandonments & recovery dashboard:</h2>
The WooCommerce Abandoned Cart extension comes with an intuitive dashboard that shows abandoned carts, pending orders, and their recovery details for the last 30 days.
<img class="size-full wp-image-6872064 alignnone" src="https://woocommerce.com/wp-content/uploads/2020/11/Dashboard-1.png" alt="Dashboard" width="980" height="1186" />
<h3>Abandoned carts listing:</h3>
The extension maintains a grid view of all abandoned carts along with their details. From the dropdown menu, you can choose to send any of the email templates that you’ve created using this extension.
<img class="size-full wp-image-6852759 alignnone" src="https://woocommerce.com/wp-content/uploads/2020/11/Abandoned-Carts.jpg" alt="" width="980" height="434" />
You can view cart details, customer names, and emails.
<img class="alignnone size-full wp-image-6806294" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Abandoned-Carts-Detail.png" alt="" width="980" height="492" />
<h3>Pending Orders:</h3>
A bonus feature allows you to recover pending orders. You can send follow up emails to ask your customers to make payments and complete their orders.
<img class="alignnone size-full wp-image-6806291" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Pending-Orders-List.png" alt="" width="980" height="296" />
<h3>Recovered Carts:</h3>
The extension keeps a record of your recovered carts. You can edit and view the cart details.
<img class="alignnone size-full wp-image-6806290" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Recovered-Carts.png" alt="" width="980" height="349" />
<h3>Emails Log</h3>
For future reference, the extension keeps a log of all abandoned cart emails sent via the extension.
<img class="alignnone size-full wp-image-6806289" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Email-Logs.png" alt="" width="980" height="401" />
<h2>Add Multiple Recovery Email Templates:</h2>
You can create multiple email templates and choose to send them manually or schedule them to send automatically after a certain amount of time.
<img class="alignnone size-full wp-image-6806288" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Abandoned-Cart-Email-Templates.png" alt="" width="980" height="332" />
When creating a new email template, you can customize the following:
<ul>
<li>Email template name</li>
<li>Customize email body using variables
<ul>
<li>First name</li>
<li>Last name</li>
<li>Full name</li>
<li>Cart subtotal</li>
<li>Coupon</li>
<li>Coupon expiry</li>
<li>Cart table</li>
<li>Recovery button</li>
<li>Recovery link</li>
</ul>
</li>
<li>Customize email subject</li>
<li>Select email type
<ul>
<li>Abandoned cart recovery</li>
<li>Pending order recovery</li>
</ul>
</li>
<li>Choose to send it automatically</li>
<li>Specify timespan after cart abandonment or pending order</li>
<li>Assign email template to specific user roles</li>
<li>Customize coupon
<ul>
<li>Coupon value</li>
<li>Discount in fixed or percentage amount</li>
<li>Coupon expiry date</li>
</ul>
</li>
<li>Exclude specific products and categories to avoid send cart recovery emails when any of these product is in cart</li>
<li>Add email address to send a test email</li>
</ul>
<img class="alignnone wp-image-18734001414502 size-full" src="https://woocommerce.com/wp-content/uploads/2020/11/Abandoned-Cart-Screenshot-new.jpg" alt="" width="3826" height="10754" />
The extension is smart—it will use your standard WooCommerce email header and footer.
<img class="size-full wp-image-6806313 alignnone" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Abandoned-Cart-Email-Frontend.png" alt="" width="980" height="1189" />
<h2>Configuration Options:</h2>
The extension offers multiple settings to customize various aspects. By using the general settings you can,
<ul>
<li>Active/deactivate abandoned cart functionality</li>
<li>Set time span after which a cart is considered as abandoned</li>
</ul>
<img class="size-full wp-image-6917117 alignnone" src="https://woocommerce.com/wp-content/uploads/2020/11/General-settings-abandoned-carts-1.png" alt="" width="980" height="706" />
You can enable or disable the recovery feature for pending orders and choose the order status that you want to recover.
<img class="size-full wp-image-6917116 alignnone" src="https://woocommerce.com/wp-content/uploads/2020/11/Pending-order-settings-1.png" alt="" width="980" height="678" />
You can restrict pending order emails by the user roles, so that only specific customers receive them.
You can enable or disable abandoned recovery settings for guest users (as opposed to ones who are logged in).
You can also choose to pre-capture email addresses or do so via the checkout page. You can include privacy text in the modal popup displayed to pre-capture guest emails.
<img class="alignnone size-full wp-image-6806283" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-User-Settings.png" alt="" width="980" height="898" />
A popup will appear to get the guest user email with or without privacy policy as per your settings. It appears as soon as the guest user add any product to the cart and visit the cart page. This helps you to pre-capture guest email.
<img class="alignnone size-full wp-image-7403466" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Pre-Capture-Guest-Recovery-Email.jpg" alt="" width="980" height="861" />
You can generate coupons for abandoned cart recovery and specify when they should delete.
<img class="alignnone size-full wp-image-6806281" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Abandoned-Cart-Coupon-Settings.png" alt="" width="980" height="636" />
Customize when to run the cron job to send scheduled emails. You can specify the time in minutes, hours, and days.
<img class="alignnone size-full wp-image-6806279" src="https://woocommerce.com/wp-content/uploads/2020/11/WooCommerce-Abandoned-Cart-CronJob-Settings.png" alt="" width="728" height="386" />
<h3>Frequently Asked Questions:</h3>
Can I recover other order status besides pending orders?
Yes, you can choose the order status that you want to recover and configure automatic follow-up emails to recover those orders.

Abandoned Cart Recovery

Recover abandoned carts and pending orders to improve your store’s revenue.

Email Customizer for WooCommerce Subscriptions vs Abandoned Cart Recovery