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<h2 class="wp-block-heading">Enhance your order management by creating predefined templates for order notes that you can apply to your orders</h2>
<p>The <strong>Enhanced Order Notes for WooCommerce</strong> extension allows for the creation of order note templates for your WooCommerce store. It also adds support for HTML markup in your order notes via a helpful rich text editor. If you tend to add the same or similar notes to a lot of your orders, this extension will simplify the process so that you do not need to retype the notes every time or copy the text from a spreadsheet.</p>
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<p><img class="size-large wp-image-18734004118447 aligncenter" src="https://woocommerce.com/wp-content/uploads/2024/08/enhanced-order-notes-select-template.png?w=269" alt="" width="269" height="420" /></p>
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<p>The templates can be applied directly from the order notes area, so you never need to leave the order edit screen and the templates can be categorised for quicker filtering. You can create templates for both Private and Customer order notes.</p>
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<p>The <strong>Enhanced Order Notes for WooCommerce</strong> extension also adds support for HTML markup in your order notes via a rich text editor. You can now add bold and italic text formatting or even links inside your order notes!</p>
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<p><img class="size-large wp-image-18734004118450 aligncenter" src="https://woocommerce.com/wp-content/uploads/2024/08/text-edit-html.png?w=500" alt="" width="500" height="231" /></p>
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<p>The <strong>Enhanced Order Notes for WooCommerce</strong> extension also allows you to mention and tag colleagues in your notes which will trigger an email notification to everyone you mention in your note!</p>
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<p><img class="size-large wp-image-18734004118453 aligncenter" src="https://woocommerce.com/wp-content/uploads/2024/08/mentions-screenshot.png?w=600" alt="" width="600" height="359" /></p>
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<p>The <strong>Enhanced Order Notes for WooCommerce</strong> extension is also compatible with WooCommerce High-Performance Order Storage (HPOS).</p>
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<p><img class="size-large wp-image-18734004118454 aligncenter" src="https://woocommerce.com/wp-content/uploads/2024/08/enhanced-order-notes-template.png?w=958" alt="" width="958" height="792" /></p>
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<p>The <strong>Enhanced Order Notes for WooCommerce</strong> extension also allows for viewing and adding order notes from the order list screen without having to go into each order edit screen.</p>
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<p><img class="size-large wp-image-18734004118455 aligncenter" src="https://woocommerce.com/wp-content/uploads/2024/08/enhanced-order-notes-view-notes-1024x552-1.png?w=980" alt="" width="980" height="528" /></p>
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<p><strong>With enhanced order notes you can:</strong></p>
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<li>Create reusable, predefined order note templates</li>
<li>Categorise your order note templates</li>
<li>Quickly apply the templates to your order notes with built in quick search</li>
<li>View and manage order notes directly from the order list screen</li>
<li>Add HTML to your order notes with a rich text editor</li>
<li>Tag or mention your colleagues in order notes</li>
<li>Change the sort order of order notes to show newest or oldest first</li>
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<p>Save time and effort by using order note templates—enhance your order now with the <strong>Enhanced Order Notes for WooCommerce</strong> extension.</p>
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Enhanced Order Notes

<p>Create predefined templates for order notes that you can apply to your orders. Add rich text / HTML to your order notes. Add images and links to your order notes. Tag / Mention colleagues in order notes.</p>

<h2><span style="font-weight: 400">Key Features</span></h2>
<p><span style="font-weight: 400">Create & manage custom order statuses within the WooCommerce dashboard and automate your order processing. With the Flexi Custom Order Status plugin, you can-</span></p>
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<li style="font-weight: 400"><strong>Automatically notify customers via email or SMS every time an order’s status changes to a custom one.</strong><span style="color: var(--wp--preset--color--woo-text-gray,#101517);font-family: var(--wccom-font-family-default);letter-spacing: -0.011em"><br />
</span>Example: Notify customers with “Your order is being packed!” or “Your order is out for delivery.”<br />
Set notifications for individual or multiple status changes together, keeping your customers updated and confident.</li>
<li style="font-weight: 400"><b>Create custom order statuses for built-in gateways like PayPal or 3rd-party and custom payment gateways for smooth order processing.</b><br />
Example: Add a custom status, “Payment Under Review,” for Cash on Delivery orders to track pending payments.<br />
Ensure every payment method is accounted for with a streamlined status system.</li>
<li><strong>Custom order status rules to automate order status changes</strong><br />
Automate order status changes based on time, payment method, shipping zones, or specific days and dates to keep your workflow hands-free.<br />
Example: Automatically move “Cash on Delivery” orders using Flat Rate shipping to “Pending Pickup” two days after purchase—excluding Sundays and public holidays.</li>
<li>You can also set order status rules based on specific products, categories, cart totals, quantities, user roles, or customer locations for advanced automation.Example: Automatically mark orders as “Processing” when VIP customers from the US buy 5+ units from the Electronics category.</li>
<li style="font-weight: 400"><b>Orders stuck in the same status for too long can disrupt workflows and delay deliveries.</b><br />
Example: Get an alert if an order remains in “Awaiting Payment” for more than 48 hours.<br />
Define time intervals in minutes, hours, days, weeks, or months to take timely action.</li>
<li style="font-weight: 400"><b>Let customers cancel orders with custom statuses directly from the “Orders” page in their account.</b><br />
Example: Enable cancellations for orders in the “Awaiting Confirmation” status for better user experience.<br />
Control this feature with a simple toggle setting to suit your store’s policies.</li>
<li style="font-weight: 400"><b>Accidental changes to orders after a custom status is applied can lead to errors in processing. Make orders non-editable once assigned a custom status to prevent unauthorized changes.</b><br />
Uncheck the “Make custom order status editable” box to lock the status.</li>
<li style="font-weight: 400"><b>Manual inventory adjustments can lead to errors and inefficiencies. Automatically adjust stock levels when orders are updated to a custom status.</b><br />
Example: Decrease stock when an order is marked as “Dispatched” or increase stock when set to “Cancelled.”<br />
Keep inventory accurate without additional effort.</li>
<li style="font-weight: 400"><b>Default statuses often lack the flexibility required for unique workflows. Customise statuses as required.</b><br />
Modify built-in WooCommerce order statuses to match your business processes.<br />
Example: Rename “On Hold” to “Pending Customer Approval” for clarity.</li>
<li style="font-weight: 400"><b>Use Bulk Actions to update multiple orders to a custom status in just a few clicks.</b><br />
Example: Change 50+ orders to “Packed for Shipping” at once with bulk actions.</li>
<li style="font-weight: 400"><b>Add unique icons for each custom status for better visibility and organization.</b></li>
<li style="font-weight: 400"><b>Manually managing orders can lead to operational bottlenecks.</b><br />
Quickly update orders to custom statuses directly from the Edit Order page or Bulk Actions dropdown.</li>
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<h3><strong>Create, edit, and manage notifications about custom order statuses.</strong></h3>
<p><span style="font-weight: 400">Flexi Custom Order Status lets you create tailored workflow management to automate your entire order processing — from receiving orders to shipping orders and everything in between. Create custom order status labels, track the orders in real-time, and get notified when the order is stuck in the same status for more than the ideal time set by you.</span></p>
<p><span style="font-weight: 400">Be on top of your entire operation and communicate important order statuses with your customers to provide an unparalleled customer experience.</span></p>
<p><img class="aligncenter size-full wp-image-18734004629298" src="https://woocommerce.com/wp-content/uploads/2024/12/createedit-and-manage-notifications.png" alt="" width="980" height="298" /></p>
<h3>Notify customers with Emails & SMS</h3>
<p>Send custom notification emails & SMS when the status of an order is changed to a custom status.</p>
<p><img class="aligncenter size-full wp-image-18734004615155" src="https://woocommerce.com/wp-content/uploads/2024/12/custom-order-status-email-notifications.png" alt="" width="980" height="424" /></p>
<h3>Custom order status rules to automate order status changes</h3>
<p>Set rules that automatically update order statuses based on specific conditions — no manual action needed.</p>
<p><strong>Supported rule types:</strong></p>
<ul>
<li><strong>Time-Based Rules</strong> – Delay status change by minutes, hours, or days</li>
<li><strong>Payment Method Conditions</strong> – Apply rules only for specific payment gateways</li>
<li><strong>Shipping Method Conditions</strong> – Limit rules to orders with certain shipping zones/methods</li>
<li><strong>Date-Based Rules (Skip Dates)</strong> – Exclude holidays or blackout dates</li>
<li><strong>Day-Based Rules (Skip Days)</strong> – Prevent rules from running on specific weekdays</li>
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<p>Example: Automatically change order status from <strong>“Packaging”</strong> to <strong>“Ready for Shipment”</strong> based on the condition— <strong>30 minutes</strong> after it’s marked as Packaging — but only for <strong>Direct Bank Transfer</strong> orders using Zone 1 – <strong>Flat Rate shipping</strong>, and exclude <strong>Sundays and public holidays.</strong></p>
<h3>Custom order statuses for default & other payment gateways</h3>
<p>From Paypal to Cash On Delivery, you can set a custom order status for almost any payment medium selected.</p>
<p><img class="aligncenter size-full wp-image-18734004615168" src="https://woocommerce.com/wp-content/uploads/2024/12/custom-order-status-for-payment-gateways.png" alt="" width="980" height="446" /></p>
<h3>Automatic alert notifications for admins</h3>
<p>Admins can get updates via email notifications if orders have stayed on a particular status for a longer period (pre-defined time set by you).</p>
<p><img class="aligncenter size-full wp-image-18734004619998" src="https://woocommerce.com/wp-content/uploads/2024/12/notify-emails-revised.png" alt="" width="980" height="453" /></p>
<h3>Customers can cancel orders with custom statuses</h3>
<p>As the admin, of course, you get to cancel an order. But now, you can also set whether your customers can cancel orders with custom statuses.</p>
<p><img class="aligncenter size-full wp-image-18734004615300" src="https://woocommerce.com/wp-content/uploads/2024/12/users-can-cancel.png" alt="" width="980" height="238" /></p>
<h3>Make orders with custom statuses non-editable</h3>
<p>Orders will no longer be editable once you’ve added or updated them with a custom order status. They will behave like the Processing & Completed order statuses.</p>
<p><img class="aligncenter size-full wp-image-18734004620003" src="https://woocommerce.com/wp-content/uploads/2024/12/make-custom-status-editable-revised.png" alt="" width="898" height="289" /></p>
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<h3>Update product stock levels when a custom status is applied to an order</h3>
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<div>Get the flexibility to change the stock levels when the order status changes to a particular custom status.</div>
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<p><strong>Custom Order Status Rules Change Automatically<br />
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<h2><span data-preserver-spaces="true"><strong>Flexi Custom Order Status for WooCommerce</strong> Free Vs Premium – Full Feature Comparison</span></h2>
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Flexi Custom Order Status

<p>Effortlessly track and manage your store’s order processing with custom order statuses. Also, notify your customers about their order status for improved customer experience.</p>

Enhanced Order Notes vs Flexi Custom Order Status