<ul class="wccom-tick-list-primary">
<li>Communicate directly with your customers through an Enquiry form, SMS, email, or WhatsApp</li>
<li>Add an Enquiry button to whole categories or product, shop, and cart pages</li>
<li>Quickly answer all your customer’s questions and improve customer loyalty and satisfaction</li>
</ul>
<hr class="wccom-product-heading__hr" />
<p><span style="font-weight: 400">Turn product browsers into buyers with the “WooCommerce Product Enquiry Form.” Hide prices, replace the “Add to Cart” button with an enquiry button, and let customers ask questions on any page.</span></p>
<p><span style="font-weight: 400">Select products, categories, or pages on which you want to showcase the enquiry button. Users can reach out with their inquiries by using the enquiry form or by contacting you via email, SMS, or WhatsApp.</span></p>
<h2><b>Plugin Features</b></h2>
<ul>
<li style="font-weight: 400"><b>Flexible Button Placement</b><span style="font-weight: 400">: Display enquiry buttons on specific products, categories, or all pages (shop, product, cart).</span></li>
<li style="font-weight: 400"><b>Multiple enquiry Channels</b><span style="font-weight: 400">: Let customers choose to enquire via email, SMS, WhatsApp, or an on-page form.</span></li>
<li style="font-weight: 400"><b>Customization Options</b><span style="font-weight: 400">: Design personalized enquiry buttons and forms with different styles, colors, and text.</span></li>
<li style="font-weight: 400"><b>Pop-up enquiry Forms</b><span style="font-weight: 400">: Keep customers engaged with convenient pop-up forms for quick and easy questions.</span></li>
<li style="font-weight: 400"><b>Multiple WhatsApp Numbers</b><span style="font-weight: 400">: Handle inquiries efficiently by adding multiple WhatsApp lines for your store.</span></li>
<li style="font-weight: 400"><b style="color: var(--wp--preset--color--woo-text-gray,#101517);font-family: var(--wccom-font-family-default);letter-spacing: -0.011em">Centralized Enquiry Management</b><span style="font-weight: 400">: View, manage, and reply to all inquiries from a single dashboard within WooCommerce.</span></li>
<li><b>Export Enquiries in CSV: </b>Easily download product enquiries in CSV format to simplify reporting, tracking, and follow-ups.</li>
</ul>
<h3><b>Display Enquiry Buttons on Different Pages</b></h3>
<p><span style="font-weight: 400">Display an enquiry button on different pages of your WooCommerce store by using the Enquiry Form extension. Hide the product price and Add-to-Cart button and replace it with a Product Enquiry button. You can add the enquiry button on the:</span></p>
<h4><strong>Shop pages</strong></h4>
<p><img class="aligncenter wp-image-18734002897628 size-full" src="https://woocommerce.com/wp-content/uploads/2023/11/shop-page.png" alt="display product enquiry button on shop / catalog page" width="994" height="460" /></p>
<h4>Product pages</h4>
<p><img class="aligncenter wp-image-18734002897629 size-full" src="https://woocommerce.com/wp-content/uploads/2023/11/Product-page.png" alt="add woocomerce product enquiry button on product page" width="842" height="453" /></p>
<h4>Cart pages</h4>
<p><img class="aligncenter wp-image-18734002897631 size-full" src="https://woocommerce.com/wp-content/uploads/2023/11/Cart-Page.png" alt="display woo product enquiry button on cart page" width="1003" height="307" /></p>
<h3><b>Provide Multiple Enquiry Channels: Enquiry Form (email), SMS, and WhatsApp</b></h3>
<p><span style="font-weight: 400">The WooCommerce product enquiry plugin empowers store owners by providing three different channels for inquiries thus offering more flexibility and choices to the customers.</span></p>
<h4><b>Product enquiry through WhatsApp</b></h4>
<p><span style="font-weight: 400">Receive customer inquiries through WhatsApp. You can also add multiple WhatsApp numbers to cater to more customer enquiries and improve the user experience easily.</span></p>
<p><img class="aligncenter wp-image-18734002897636 size-full" src="https://woocommerce.com/wp-content/uploads/2023/11/whatsapp.png" alt="capture user enquiries through SMS, Whatsapp or email" width="793" height="331" /></p>
<h4><strong>Enquire with email</strong></h4>
<p>Admins can configure recipient email addresses from the backend and send a copy of emails to customers.</p>
<p><img class="aligncenter wp-image-18734002897634 size-full" src="https://woocommerce.com/wp-content/uploads/2023/11/form-1.png" alt="capture user enquiries through SMS, Whatsapp or email" width="828" height="696" /></p>
<h4><strong>Product enquiry using SMS</strong></h4>
<p>Display the SMS enquiry button on the front end and add multiple numbers for enquiries.</p>
<p><img class="aligncenter wp-image-18734002897667 size-full" src="https://woocommerce.com/wp-content/uploads/2023/11/SMS-1.png" alt="capture user enquiries through SMS, Whatsapp or email" width="782" height="331" /></p>
<h3><strong>Display an Enquiry Form in a pop-up</strong></h3>
<p><span style="font-weight: 400">Customers can stay on the same page and submit questions or quote requests easily by filling out a pop-up enquiry form with enquiry options including email, WhatsApp, and SMS.</span></p>
<p><img class="aligncenter wp-image-18734002897634 size-full" src="https://woocommerce.com/wp-content/uploads/2023/11/form-1.png" alt="Display Woocommerce product enquiry form in pop up" width="828" height="696" /></p>
<h3><b>Display Enquiry Button for Specific Product Variations</b></h3>
<p><span style="font-weight: 400">Enable the enquiry button only for selective product variations. You can select products depending on your marketing efforts increasing your engagement rate. This way you can also increase sales of underperforming products by answering queries related to those products.</span></p>
<p><img class="aligncenter wp-image-18734003731329 size-full" src="https://woocommerce.com/wp-content/uploads/2023/12/6-2.png" alt="Display Enquiry form for single variation" width="823" height="675" /></p>
<h3><b>Customers can Enquire About the Cart</b></h3>
<p><span style="font-weight: 400">Add an enquiry button on the cart page so that customers can send enquiries regarding the whole cart. The admin will receive the enquiry with all the product information in the form of clickable links.</span></p>
<p><img class="aligncenter wp-image-18734003731333 size-full" src="https://woocommerce.com/wp-content/uploads/2023/12/7.png" alt="Customers can Enquire About the Cart " width="819" height="549" /></p>
<h3>Extensive Customization: Buttons, Forms, and Colors</h3>
<p><span style="font-weight: 400">You can select the enquiry button style as a button or text and change the enquiry button’s text. You can also set the background, hover, text, and text hover colors.</span></p>
<p><span style="font-weight: 400">You can easily personalize the enquiry form by using the WooCommerce Product Enquiry Form extension. This allows you to add, edit, and rearrange fields as needed.</span></p>
<h4><strong>Enquiry Form:</strong></h4>
<p><img class="aligncenter wp-image-18734002897635 size-full" src="https://woocommerce.com/wp-content/uploads/2023/11/enquiry-form-3.png" alt="Manage how you want to receive product enquiries" width="1181" height="885" /></p>
<h4><strong>Enquiry Buttons:</strong></h4>
<p><img class="aligncenter wp-image-18734002897642 size-full" src="https://woocommerce.com/wp-content/uploads/2023/11/Buttons.png" alt="customize product enquiry form" width="828" height="696" /></p>
<h3><b>Benefits of Adding a WooCommerce Product Enquiry Button</b></h3>
<ul>
<li style="font-weight: 400"><b>Increase Sales</b><span style="font-weight: 400">: Convert interested viewers into buyers by addressing their concerns right away. No more lost inquiries, no more missed sales opportunities.</span></li>
<li style="font-weight: 400"><b>Reduce Cart Abandonment</b><span style="font-weight: 400">: Give customers a platform to ask questions before adding to the cart, minimizing second thoughts and abandoned checkouts.</span></li>
<li style="font-weight: 400"><b>Improve Customer Experience</b><span style="font-weight: 400">: Offer personalized communication and a seamless enquiry process, building trust and loyalty with your customers.</span></li>
<li style="font-weight: 400"><b>Streamline Communication</b><span style="font-weight: 400">: Manage all product inquiries from a centralized dashboard, eliminating email clutter and saving you time.</span></li>
</ul>

Product Enquiry Form

<p>Add Enquiry buttons and allow customers to send you questions via an Enquiry form, email, SMS, or WhatsApp.</p>

<p>The <strong>Invoice Payment Option</strong> extension for WooCommerce enables you to add a new invoice payment method to let customers place orders without making any payment. Display the new payment option based on user roles, product in cart, order amount, quantity and other conditions.</p>
<p>You can rename the payment method to Pay Later, Pay by Invoice or give it any other name that suits your business requirements. Once the order is placed, the customer will receive the standard WooCommerce order email. If needed, you can also attach invoice PDF with the order emails.</p>
<p>After the order and payment confirmation, you can send a direct payment link using the default WooCommerce feature to let customers pay using the default WooCommerce checkout process. Alternatively, you can choose to receive payment via other channels such as banking checks, cash on delivery, etc.</p>
<h2>Use Cases:</h2>
<p>The following are use cases where this extension can be extremely helpful but not limited to!</p>
<p><strong>B2B Orders:</strong></p>
<p>When working with a company, they usually require an invoice before making the payment. Using this extension, you can allow your customers to place an order without payment. The admin can later on send the payment link to merchants to receive payment via WooCommerce default checkout.</p>
<p><strong>Bulk Orders:</strong></p>
<p>When placing bulk orders, the customers are sometimes reluctant to pay upfront and need assurance before paying. The extension allows them to place orders and once confirmed, they can proceed with the payment.</p>
<h2><strong>Features of Invoice Payment Method</strong></h2>
<ul>
<li>Automatically creates new payment method “Pay by Invoice”</li>
<li>Customize title, description and default order status</li>
<li>Create multiple rules to show invoice payment method based on
<ul>
<li>Customers and user roles</li>
<li>Specific products, categories or tags</li>
<li>Minimum & maximum order quantity and amount</li>
<li>Country, state, city and zip codes</li>
<li>Shipping method</li>
</ul>
</li>
<li>Generate and attach PDF invoice with orders emails<strong> (New)</strong></li>
<li>Separate email notification for customer and admin when order is placed using invoice payment option <strong> (New)</strong></li>
</ul>
<h2>Customize payment method label:</h2>
<p>Once the extension is installed, you can configure the newly created invoice payment method from WooCommerce > Settings > Payments. You can customize the label and other details of the payment method. You can also configure the default order status for orders placed using this payment option.</p>
<p><img class="alignnone size-full wp-image-8520897" src="https://woocommerce.com/wp-content/uploads/2021/09/invoice-payment-option.png" alt="" width="980" height="553" /></p>
<p>The invoice payment method appears along with other payment methods on the front-end.</p>
<p><img class="alignnone size-full wp-image-8520912" src="https://woocommerce.com/wp-content/uploads/2021/09/Invoice-payment-option-frontend.png" alt="" width="980" height="538" /></p>
<h2>Trigger Invoice Payment based on various condition:</h2>
<p>You can create multiple rules to trigger the invoice payment option based on variations conditions like product in cart, order amount, user roles, country and more.</p>
<p><img class="alignnone size-full wp-image-8520902" src="https://woocommerce.com/wp-content/uploads/2021/09/Create-restrictions-rules.jpg" alt="" width="980" height="439" /></p>
<p>While creating a new rule, you can configure the following options:</p>
<ul>
<li>Add rule title</li>
<li>Select shipping method (enable invoice payment option for selected shipping method)</li>
<li>Enable invoice payment for virtual products</li>
<li>Enable for selected customers and user roles</li>
<li>Enable for specific cart quantity and amount range</li>
<li>Enable for specific product, product category and tags</li>
<li>Show to selected countries, states, cities or zip codes</li>
</ul>
<p><img class="alignnone size-full wp-image-8520901" src="https://woocommerce.com/wp-content/uploads/2021/09/Creating-new-rule-for-invoice-payment-method.jpg" alt="" width="980" height="2263" /></p>
<h2>Invoice PDF</h2>
<p>You can attach a customizable PDF invoice with the orders placed using this “Invoice Payment Method”. The extension offers 3 different PDF templates to choose from. You can customize the PDF content and color scheme to match your business needs.</p>
<p>Using the extension settings, you can trigger separate email notifications for both customer and merchants when an order is placed using the invoice payment option.</p>
<p><img class="alignnone size-full wp-image-18734003700000" src="https://woocommerce.com/wp-content/uploads/2021/09/PDF-Invoice-1.png" alt="" width="980" height="912" /></p>
<h3>Requirements</h3>
<p>Minimum PHP version: 7.2</p>

Invoice Payment Option

<p>Order Now and Pay Later! Allow your customers to select invoice payment option during checkout to place orders. Add conditions to show invoice payment options for specific products, categories, countries, cart total, user roles and more.</p>

Product Enquiry Form vs Invoice Payment Option