<ul class="wccom-tick-list-primary">
<li>Communicate directly with your customers through an Enquiry form, SMS, email, or WhatsApp</li>
<li>Add an Enquiry button to whole categories or product, shop, and cart pages</li>
<li>Quickly answer all your customer’s questions and improve customer loyalty and satisfaction</li>
</ul>
<hr class="wccom-product-heading__hr" />
<p><span style="font-weight: 400">Turn product browsers into buyers with the “WooCommerce Product Enquiry Form.” Hide prices, replace the “Add to Cart” button with an enquiry button, and let customers ask questions on any page.</span></p>
<p><span style="font-weight: 400">Select products, categories, or pages on which you want to showcase the enquiry button. Users can reach out with their inquiries by using the enquiry form or by contacting you via email, SMS, or WhatsApp.</span></p>
<h2><b>Plugin Features</b></h2>
<ul>
<li style="font-weight: 400"><b>Flexible Button Placement</b><span style="font-weight: 400">: Display enquiry buttons on specific products, categories, or all pages (shop, product, cart).</span></li>
<li style="font-weight: 400"><b>Multiple enquiry Channels</b><span style="font-weight: 400">: Let customers choose to enquire via email, SMS, WhatsApp, or an on-page form.</span></li>
<li style="font-weight: 400"><b>Customization Options</b><span style="font-weight: 400">: Design personalized enquiry buttons and forms with different styles, colors, and text.</span></li>
<li style="font-weight: 400"><b>Pop-up enquiry Forms</b><span style="font-weight: 400">: Keep customers engaged with convenient pop-up forms for quick and easy questions.</span></li>
<li style="font-weight: 400"><b>Multiple WhatsApp Numbers</b><span style="font-weight: 400">: Handle inquiries efficiently by adding multiple WhatsApp lines for your store.</span></li>
<li style="font-weight: 400"><b style="color: var(--wp--preset--color--woo-text-gray,#101517);font-family: var(--wccom-font-family-default);letter-spacing: -0.011em">Centralized Enquiry Management</b><span style="font-weight: 400">: View, manage, and reply to all inquiries from a single dashboard within WooCommerce.</span></li>
<li><b>Export Enquiries in CSV: </b>Easily download product enquiries in CSV format to simplify reporting, tracking, and follow-ups.</li>
</ul>
<h3><b>Display Enquiry Buttons on Different Pages</b></h3>
<p><span style="font-weight: 400">Display an enquiry button on different pages of your WooCommerce store by using the Enquiry Form extension. Hide the product price and Add-to-Cart button and replace it with a Product Enquiry button. You can add the enquiry button on the:</span></p>
<h4><strong>Shop pages</strong></h4>
<p><img class="aligncenter wp-image-18734002897628 size-full" src="https://woocommerce.com/wp-content/uploads/2023/11/shop-page.png" alt="display product enquiry button on shop / catalog page" width="994" height="460" /></p>
<h4>Product pages</h4>
<p><img class="aligncenter wp-image-18734002897629 size-full" src="https://woocommerce.com/wp-content/uploads/2023/11/Product-page.png" alt="add woocomerce product enquiry button on product page" width="842" height="453" /></p>
<h4>Cart pages</h4>
<p><img class="aligncenter wp-image-18734002897631 size-full" src="https://woocommerce.com/wp-content/uploads/2023/11/Cart-Page.png" alt="display woo product enquiry button on cart page" width="1003" height="307" /></p>
<h3><b>Provide Multiple Enquiry Channels: Enquiry Form (email), SMS, and WhatsApp</b></h3>
<p><span style="font-weight: 400">The WooCommerce product enquiry plugin empowers store owners by providing three different channels for inquiries thus offering more flexibility and choices to the customers.</span></p>
<h4><b>Product enquiry through WhatsApp</b></h4>
<p><span style="font-weight: 400">Receive customer inquiries through WhatsApp. You can also add multiple WhatsApp numbers to cater to more customer enquiries and improve the user experience easily.</span></p>
<p><img class="aligncenter wp-image-18734002897636 size-full" src="https://woocommerce.com/wp-content/uploads/2023/11/whatsapp.png" alt="capture user enquiries through SMS, Whatsapp or email" width="793" height="331" /></p>
<h4><strong>Enquire with email</strong></h4>
<p>Admins can configure recipient email addresses from the backend and send a copy of emails to customers.</p>
<p><img class="aligncenter wp-image-18734002897634 size-full" src="https://woocommerce.com/wp-content/uploads/2023/11/form-1.png" alt="capture user enquiries through SMS, Whatsapp or email" width="828" height="696" /></p>
<h4><strong>Product enquiry using SMS</strong></h4>
<p>Display the SMS enquiry button on the front end and add multiple numbers for enquiries.</p>
<p><img class="aligncenter wp-image-18734002897667 size-full" src="https://woocommerce.com/wp-content/uploads/2023/11/SMS-1.png" alt="capture user enquiries through SMS, Whatsapp or email" width="782" height="331" /></p>
<h3><strong>Display an Enquiry Form in a pop-up</strong></h3>
<p><span style="font-weight: 400">Customers can stay on the same page and submit questions or quote requests easily by filling out a pop-up enquiry form with enquiry options including email, WhatsApp, and SMS.</span></p>
<p><img class="aligncenter wp-image-18734002897634 size-full" src="https://woocommerce.com/wp-content/uploads/2023/11/form-1.png" alt="Display Woocommerce product enquiry form in pop up" width="828" height="696" /></p>
<h3><b>Display Enquiry Button for Specific Product Variations</b></h3>
<p><span style="font-weight: 400">Enable the enquiry button only for selective product variations. You can select products depending on your marketing efforts increasing your engagement rate. This way you can also increase sales of underperforming products by answering queries related to those products.</span></p>
<p><img class="aligncenter wp-image-18734003731329 size-full" src="https://woocommerce.com/wp-content/uploads/2023/12/6-2.png" alt="Display Enquiry form for single variation" width="823" height="675" /></p>
<h3><b>Customers can Enquire About the Cart</b></h3>
<p><span style="font-weight: 400">Add an enquiry button on the cart page so that customers can send enquiries regarding the whole cart. The admin will receive the enquiry with all the product information in the form of clickable links.</span></p>
<p><img class="aligncenter wp-image-18734003731333 size-full" src="https://woocommerce.com/wp-content/uploads/2023/12/7.png" alt="Customers can Enquire About the Cart " width="819" height="549" /></p>
<h3>Extensive Customization: Buttons, Forms, and Colors</h3>
<p><span style="font-weight: 400">You can select the enquiry button style as a button or text and change the enquiry button’s text. You can also set the background, hover, text, and text hover colors.</span></p>
<p><span style="font-weight: 400">You can easily personalize the enquiry form by using the WooCommerce Product Enquiry Form extension. This allows you to add, edit, and rearrange fields as needed.</span></p>
<h4><strong>Enquiry Form:</strong></h4>
<p><img class="aligncenter wp-image-18734002897635 size-full" src="https://woocommerce.com/wp-content/uploads/2023/11/enquiry-form-3.png" alt="Manage how you want to receive product enquiries" width="1181" height="885" /></p>
<h4><strong>Enquiry Buttons:</strong></h4>
<p><img class="aligncenter wp-image-18734002897642 size-full" src="https://woocommerce.com/wp-content/uploads/2023/11/Buttons.png" alt="customize product enquiry form" width="828" height="696" /></p>
<h3><b>Benefits of Adding a WooCommerce Product Enquiry Button</b></h3>
<ul>
<li style="font-weight: 400"><b>Increase Sales</b><span style="font-weight: 400">: Convert interested viewers into buyers by addressing their concerns right away. No more lost inquiries, no more missed sales opportunities.</span></li>
<li style="font-weight: 400"><b>Reduce Cart Abandonment</b><span style="font-weight: 400">: Give customers a platform to ask questions before adding to the cart, minimizing second thoughts and abandoned checkouts.</span></li>
<li style="font-weight: 400"><b>Improve Customer Experience</b><span style="font-weight: 400">: Offer personalized communication and a seamless enquiry process, building trust and loyalty with your customers.</span></li>
<li style="font-weight: 400"><b>Streamline Communication</b><span style="font-weight: 400">: Manage all product inquiries from a centralized dashboard, eliminating email clutter and saving you time.</span></li>
</ul>

Product Enquiry Form

<p>Add Enquiry buttons and allow customers to send you questions via an Enquiry form, email, SMS, or WhatsApp.</p>

<h2>Product Inquiry, Chat & WhatsApp Order for WooCommerce</h2>
<p><strong>Product Inquiry, Chat & WhatsApp Order for WooCommerce</strong> is a powerful, all-in-one communication plugin designed to increase customer engagement, reduce cart abandonment, and boost sales. This extension allows customers to send <strong>product inquiries</strong>, ask <strong>pre-sale questions</strong>, start a <strong>WhatsApp chat</strong>, or instantly place an <strong>Order on WhatsApp</strong> directly from your WooCommerce product page.</p>
<p>Whether your store sells customizable items, high-value products, or services that require clarification before purchase, this plugin offers the perfect solution. With instant communication tools like <strong>WooCommerce inquiry forms</strong>, <strong>Ask a Question</strong> button, and <strong>WhatsApp order</strong> options, customers can contact you quickly and confidently—greatly improving trust and conversion rates.</p>
<p>If you’re searching for a <strong>WooCommerce product inquiry plugin</strong>, a <strong>WooCommerce WhatsApp order button</strong>, a <strong>request-a-quote alternative</strong>, or a <strong>pre-sale chat support solution</strong>, this extension gives you everything you need in one simple, easy-to-use plugin.</p>
<h2>Key Features</h2>
<h3><strong>Product Inquiry Features</strong></h3>
<ul>
<li><strong>Product Inquiry Forms</strong><br />
Add customizable <strong>WooCommerce inquiry forms</strong> to product pages or shop archives. Perfect for customers who want to “Ask a Question” before making a purchase.</li>
<li><strong>Phone Number Validation</strong><br />
Built-in international phone number validation with country code selector.</li>
<li><strong>Inquiry Form Popup Modal</strong><br />
Clean, responsive modal popup inquiry form optimized for conversions and user experience.</li>
<li><strong>Storewide or Per-Product Inquiry Buttons</strong><br />
Show inquiry buttons globally or on selected products and categories.</li>
</ul>
<h3><strong>Chat & WhatsApp Order Features</strong></h3>
<ul>
<li><strong>Floating Chat Button</strong><br />
Add a modern, mobile-friendly chat icon anywhere on your WooCommerce store.</li>
<li><strong>WhatsApp Chat Integration</strong><br />
Allow customers to start WhatsApp chat with <strong>pre-filled product details</strong> including product title, link, price, and SKU.</li>
<li><strong>NEW: Order on WhatsApp Button</strong><br />
Add a “<strong>Buy Now on WhatsApp</strong>” button that lets customers place <strong>direct WhatsApp orders</strong> from your product pages. Perfect for stores wanting <strong>WhatsApp checkout</strong> or <strong>one-click WhatsApp ordering</strong>.</li>
<li><strong>WhatsApp Quick Contact</strong><br />
Customizable message templates for faster WhatsApp communication.</li>
</ul>
<h3><strong>Inquiry Management System</strong></h3>
<ul>
<li><strong>Admin Inquiry Dashboard</strong><br />
Manage all product inquiries in one CRM-style admin interface.</li>
<li><strong>Inquiry Status Tracking</strong><br />
Track inquiry progress using statuses: Pending, Replied, Resolved.</li>
<li><strong>Advanced Filters</strong><br />
Filter inquiries by product, date range, inquiry type, and status.</li>
<li><strong>Response History Log</strong><br />
Store and review all WhatsApp and email responses in one place.</li>
<li><strong>Email Notifications</strong><br />
Receive instant email alerts whenever a new product inquiry is submitted.</li>
</ul>
<h3><strong>Customization & Display Controls</strong></h3>
<ul>
<li><strong>Customizable Buttons</strong> – Edit button text, colors, shape, and placement.</li>
<li><strong>Multiple Display Locations</strong> – Show inquiry or WhatsApp buttons on product pages, categories, or shop archives.</li>
<li><strong>Show/Hide Per User Role</strong> – Control visibility for guests, logged-in users, or wholesale roles.</li>
<li><strong>Compatible with All WooCommerce Themes</strong> – Works perfectly with classic and Block themes.</li>
</ul>
<h2>Features</h2>
<ul class="wccom-tick-list-primary">
<li><strong>Product Inquiry Forms</strong>: Custom inquiry buttons on product and shop pages.</li>
<li><strong>Phone Number Validation</strong>: Country-specific phone formatting.</li>
<li><strong>Chat Integration</strong>: Floating chat and WhatsApp integration.</li>
<li><strong>Inquiry Management</strong>: Manage all product inquiries via simple admin UI.</li>
<li><strong>Advanced Admin Filters</strong>: Filter by status, product, inquiry type, and dates.</li>
<li><strong>Email Notifications</strong>: Immediate notifications for new inquiries.</li>
<li><strong>Customizable Buttons</strong>: Edit style, color, text, and placement.</li>
<li><strong>Multiple Display Locations</strong>: Control visibility of inquiry features.</li>
<li><strong>Inquiry Status Tracking</strong>: Easy Pending → Replied → Resolved workflow.</li>
<li><strong>Direct Chat Links</strong>: Send customers to WhatsApp with pre-filled details.</li>
<li><strong>Response History</strong>: Log of all WhatsApp and email replies.</li>
<li><strong>Status Management</strong>: Dedicated admin tools to manage inquiry state.</li>
<li><strong>Analytics Support</strong>: Track inquiry conversions and engagement rates.</li>
</ul>
<h3>Advantages</h3>
<ul>
<li>Boost customer engagement and increase conversions.</li>
<li>Provide instant communication with WhatsApp and chat integration.</li>
<li>Manage all inquiries from one simplified dashboard.</li>
<li>Increase trust with fast and effective pre-sale support.</li>
<li>Fully customizable and compatible with any WooCommerce setup.</li>
</ul>
<h3>Perfect for:</h3>
<ul>
<li>WooCommerce stores wanting better customer engagement.</li>
<li>Shops needing instant WhatsApp chat and quick contact options.</li>
<li>Businesses that require structured product inquiry management.</li>
<li>Stores aiming to increase conversions using pre-sale support tools.</li>
</ul>
<h3>How It Works</h3>
<ol>
<li><strong>Install and Activate</strong>: Upload plugin or install via WordPress plugin repository.</li>
<li><strong>Configure Settings</strong>: Set up WhatsApp, chat, notifications, and analytics.</li>
<li><strong>Add Inquiry Buttons</strong>: Enable inquiry and WhatsApp buttons on product pages or shop archives.</li>
<li><strong>Manage Inquiries</strong>: View, reply, filter, and update inquiries from the admin dashboard.</li>
<li><strong>Track Engagement</strong>: Use built-in analytics to analyze inquiries and conversions.</li>
</ol>
<h2>Screenshots</h2>
<h4>Product inquiry button on product page</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/product-page.png?w=896" alt="WooCommerce product inquiry button screenshot" width="896" height="462" /></p>
<h4>Inquiry form modal</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/inquiry-form-modal.png?w=896" alt="WooCommerce inquiry form popup" width="896" height="462" /></p>
<h4>Floating WhatsApp button</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/floating-button.png?w=896" alt="WooCommerce floating WhatsApp order button" width="896" height="462" /></p>
<h4>Admin – Product Inquiries list</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/Product-Inquiries-listspng.png?w=896" alt="WooCommerce inquiry management dashboard" width="896" height="462" /></p>
<h4>Admin – Inquiry details</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/list-details.png?w=896" alt="WooCommerce product inquiry details" width="896" height="774" /></p>
<h4>Settings – General tab</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/Settings-admin.png?w=896" alt="WooCommerce inquiry plugin settings" width="896" height="462" /></p>
<h4>Settings – Chat tab</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/Settings-chat.png?w=896" alt="WooCommerce WhatsApp chat settings" width="896" height="462" /></p>
<h4>Settings – Advanced tab</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/Settings-advanced.png?w=896" alt="WooCommerce inquiry plugin advanced settings" width="896" height="462" /></p>
<h3>Why You Should Choose This Extension:</h3>
<p>Boost engagement, manage inquiries effortlessly, and convert more visitors into customers with a complete <strong>WooCommerce product inquiry</strong>, <strong>WhatsApp chat</strong>, and <strong>WhatsApp order button</strong> solution.</p>

Product Inquiry & Chat

<p>Boost sales with WooCommerce product inquiry forms, floating WhatsApp chat buttons, and conversion analytics. This WooCommerce WhatsApp plugin lets customers inquire about products, request quotes, and place orders via WhatsApp directly from your store.</p>

Product Enquiry Form vs Product Inquiry & Chat