<ul class="wccom-tick-list-primary">
<li>Communicate directly with your customers through an Enquiry form, SMS, email, or WhatsApp</li>
<li>Add an Enquiry button to whole categories or product, shop, and cart pages</li>
<li>Quickly answer all your customer’s questions and improve customer loyalty and satisfaction</li>
</ul>
<hr class="wccom-product-heading__hr" />
Turn product browsers into buyers with the “WooCommerce Product Enquiry Form.” Hide prices, replace the “Add to Cart” button with an enquiry button, and let customers ask questions on any page.
Select products, categories, or pages on which you want to showcase the enquiry button. Users can reach out with their inquiries by using the enquiry form or by contacting you via email, SMS, or WhatsApp.
<h2>Plugin Features</h2>
<ul>
<li style="font-weight: 400">Flexible Button Placement: Display enquiry buttons on specific products, categories, or all pages (shop, product, cart).</li>
<li style="font-weight: 400">Multiple enquiry Channels: Let customers choose to enquire via email, SMS, WhatsApp, or an on-page form.</li>
<li style="font-weight: 400">Customization Options: Design personalized enquiry buttons and forms with different styles, colors, and text.</li>
<li style="font-weight: 400">Pop-up enquiry Forms: Keep customers engaged with convenient pop-up forms for quick and easy questions.</li>
<li style="font-weight: 400">Multiple WhatsApp Numbers: Handle inquiries efficiently by adding multiple WhatsApp lines for your store.</li>
<li style="font-weight: 400">Centralized Enquiry Management: View, manage, and reply to all inquiries from a single dashboard within WooCommerce.</li>
<li>Export Enquiries in CSV: Easily download product enquiries in CSV format to simplify reporting, tracking, and follow-ups.</li>
</ul>
<h3>Display Enquiry Buttons on Different Pages</h3>
Display an enquiry button on different pages of your WooCommerce store by using the Enquiry Form extension. Hide the product price and Add-to-Cart button and replace it with a Product Enquiry button. You can add the enquiry button on the:
<h4>Shop pages</h4>
<img class="aligncenter wp-image-18734002897628 size-full" src="https://woocommerce.com/wp-content/uploads/2023/11/shop-page.png" alt="display product enquiry button on shop / catalog page" width="994" height="460" />
<h4>Product pages</h4>
<img class="aligncenter wp-image-18734002897629 size-full" src="https://woocommerce.com/wp-content/uploads/2023/11/Product-page.png" alt="add woocomerce product enquiry button on product page" width="842" height="453" />
<h4>Cart pages</h4>
<img class="aligncenter wp-image-18734002897631 size-full" src="https://woocommerce.com/wp-content/uploads/2023/11/Cart-Page.png" alt="display woo product enquiry button on cart page" width="1003" height="307" />
<h3>Provide Multiple Enquiry Channels: Enquiry Form (email), SMS, and WhatsApp</h3>
The WooCommerce product enquiry plugin empowers store owners by providing three different channels for inquiries thus offering more flexibility and choices to the customers.
<h4>Product enquiry through WhatsApp</h4>
Receive customer inquiries through WhatsApp. You can also add multiple WhatsApp numbers to cater to more customer enquiries and improve the user experience easily.
<img class="aligncenter wp-image-18734002897636 size-full" src="https://woocommerce.com/wp-content/uploads/2023/11/whatsapp.png" alt="capture user enquiries through SMS, Whatsapp or email" width="793" height="331" />
<h4>Enquire with email</h4>
Admins can configure recipient email addresses from the backend and send a copy of emails to customers.
<img class="aligncenter wp-image-18734002897634 size-full" src="https://woocommerce.com/wp-content/uploads/2023/11/form-1.png" alt="capture user enquiries through SMS, Whatsapp or email" width="828" height="696" />
<h4>Product enquiry using SMS</h4>
Display the SMS enquiry button on the front end and add multiple numbers for enquiries.
<img class="aligncenter wp-image-18734002897667 size-full" src="https://woocommerce.com/wp-content/uploads/2023/11/SMS-1.png" alt="capture user enquiries through SMS, Whatsapp or email" width="782" height="331" />
<h3>Display an Enquiry Form in a pop-up</h3>
Customers can stay on the same page and submit questions or quote requests easily by filling out a pop-up enquiry form with enquiry options including email, WhatsApp, and SMS.
<img class="aligncenter wp-image-18734002897634 size-full" src="https://woocommerce.com/wp-content/uploads/2023/11/form-1.png" alt="Display Woocommerce product enquiry form in pop up" width="828" height="696" />
<h3>Display Enquiry Button for Specific Product Variations</h3>
Enable the enquiry button only for selective product variations. You can select products depending on your marketing efforts increasing your engagement rate. This way you can also increase sales of underperforming products by answering queries related to those products.
<img class="aligncenter wp-image-18734003731329 size-full" src="https://woocommerce.com/wp-content/uploads/2023/12/6-2.png" alt="Display Enquiry form for single variation" width="823" height="675" />
<h3>Customers can Enquire About the Cart</h3>
Add an enquiry button on the cart page so that customers can send enquiries regarding the whole cart. The admin will receive the enquiry with all the product information in the form of clickable links.
<img class="aligncenter wp-image-18734003731333 size-full" src="https://woocommerce.com/wp-content/uploads/2023/12/7.png" alt="Customers can Enquire About the Cart " width="819" height="549" />
<h3>Extensive Customization: Buttons, Forms, and Colors</h3>
You can select the enquiry button style as a button or text and change the enquiry button’s text. You can also set the background, hover, text, and text hover colors.
You can easily personalize the enquiry form by using the WooCommerce Product Enquiry Form extension. This allows you to add, edit, and rearrange fields as needed.
<h4>Enquiry Form:</h4>
<img class="aligncenter wp-image-18734002897635 size-full" src="https://woocommerce.com/wp-content/uploads/2023/11/enquiry-form-3.png" alt="Manage how you want to receive product enquiries" width="1181" height="885" />
<h4>Enquiry Buttons:</h4>
<img class="aligncenter wp-image-18734002897642 size-full" src="https://woocommerce.com/wp-content/uploads/2023/11/Buttons.png" alt="customize product enquiry form" width="828" height="696" />
<h3>Benefits of Adding a WooCommerce Product Enquiry Button</h3>
<ul>
<li style="font-weight: 400">Increase Sales: Convert interested viewers into buyers by addressing their concerns right away. No more lost inquiries, no more missed sales opportunities.</li>
<li style="font-weight: 400">Reduce Cart Abandonment: Give customers a platform to ask questions before adding to the cart, minimizing second thoughts and abandoned checkouts.</li>
<li style="font-weight: 400">Improve Customer Experience: Offer personalized communication and a seamless enquiry process, building trust and loyalty with your customers.</li>
<li style="font-weight: 400">Streamline Communication: Manage all product inquiries from a centralized dashboard, eliminating email clutter and saving you time.</li>
</ul>

Product Enquiry Form

Add Enquiry buttons and allow customers to send you questions via an Enquiry form, email, SMS, or WhatsApp.

<h1>Add A Wallet Function To Your Store</h1>
Wallet for WooCommerce adds a wallet function to your store.
<h2>Features</h2>
Wallet Top-up
<ul>
<li>Users can top-up the funds to their wallet & make use of it on future purchases.</li>
<li>In addition, you can award Bonus Funds when your users top-up the funds & meet the configured criteria[i.e. Min – Max Top-up Amount].</li>
</ul>
Wallet Redeeming Usage 

Your users can make use of their funds available in the wallet using following 2 ways,
i Wallet partial usage
<ul>
<li class="western">Wallet redeeming field can be displayed in cart & checkout using which users can get a discount by applying the available funds.</li>
<li class="western">Funds will be applied only to the cart subtotal. Hence, users should pay the balance amount using available payment methods in checkout.</li>
<li class="western">Also, it supports for Manual Orders.</li>
</ul>
ii Wallet payment gateway
<ul>
<li>A separate payment gateway for using the wallet funds for placing the order.</li>
<li>Can be used for manual orders</li>
</ul>
Fund transfer and request
Your users can transfer/request funds to other users on your site. You have the option of charging your users a fund transfer fee.
Wallet Withdrawal 

<ul>
<li>You can allow your users to withdraw their funds from the wallet by submitting a request.</li>
<li>Supported Payment Methods are,
<ul>
<li>Bank Transfer</li>
<li>PayPal</li>
</ul>
</li>
<li>You have an option to charge a withdrawal fee from your users.</li>
</ul>
Wallet auto top-up
Your users can set up to automatically add funds to their wallets if their wallet balances fall below a specified threshold.
Product Purchase
<ul>
<li>Your users can receive the funds in their wallet for purchasing on your site. You can set the funds type based on Product Total/Order Total/Order Total Range.</li>
<li>Also, as a site admin you can award the product purchase funds for manual orders.</li>
</ul>
Gift vouchers
The Gift Voucher module allows you to generate gift vouchers that contain wallet balances. You can issue gift vouchers to your users and they can redeem the gift vouchers to add to their wallet balances.
Wallet balance with expiration dates
You can set up an expiration date for your user’s wallet balance.
Wallet actions
You can award wallet balances to your users for the following actions,
<ul>
<li>Account Signup</li>
<li>Daily Login</li>
<li>Product Review</li>
</ul>
Email Notifications
You can send email notifications to your users for their wallet activity.
Refunds
As a site admin, you can send the refund amount of the order[i.e. orders placed through any payment method] to your user’s wallet.
Reset
Site admin can reset the Wallet Balance & Transaction Log of their users.
Compatibility
<ul>
<li>Compatibility given with the “Woo Subscriptions” plugin</li>
<li>Compatibility given with “Cart and Checkout Blocks”</li>
<li>Compatible given with the “YayCurrency & WooCommerce Multi-Currency Switcher” plugin</li>
</ul>
<h2>Benefits</h2>
Offer convenience to your users
Your customers can plan their purchases and add sufficient funds to their accounts to complete them later.
Faster checkout
When your users place their orders through their wallet, they can quickly complete their purchase which reduces cart abandonment.
Insights on future sales
You can get insights on future sales on your site based on the wallet balance of your users.
<h2>How does it Work? 
</h2>
Wallet funds top-up
<ul>
<li>To add funds to the user’s account, the user will have to access the Top-up form from the wallet dashboard.</li>
<li>Within the section, your users can enter the amount they wish to add to their account and proceed to Top-up.</li>
</ul>
<figure id="attachment_18734003468109" aria-describedby="caption-attachment-18734003468109" style="width: 980px" class="wp-caption alignnone"><img class="wp-image-18734003468109 size-full" src="https://woocommerce.com/wp-content/uploads/2021/07/wallet-topup.png" alt="" width="980" height="552" /><figcaption id="caption-attachment-18734003468109" class="wp-caption-text">Adding funds to the wallet</figcaption></figure>
<ul>
<li>Once the top-up button is clicked, a product will be added to the cart. Once the user completes the purchase and the payment is received, the funds will be added to the user’s account.</li>
</ul>
<figure id="attachment_18734003468115" aria-describedby="caption-attachment-18734003468115" style="width: 980px" class="wp-caption alignnone"><img class="wp-image-18734003468115 size-full" src="https://woocommerce.com/wp-content/uploads/2021/07/wallet-account-balance.png" alt="" width="980" height="552" /><figcaption id="caption-attachment-18734003468115" class="wp-caption-text">Wallet balance reflecting in user’s account</figcaption></figure>
Wallet funds – partial usage
<ul>
<li>A user adds a few products to their cart and they wish to use some of their wallet balance in the current order.</li>
<li>An option to partially redeem the wallet balance will be available in the cart and on the checkout page. The site admin can restrict Partial Funds Usage based on Order Total.</li>
</ul>
<figure id="attachment_18734003468120" aria-describedby="caption-attachment-18734003468120" style="width: 980px" class="wp-caption alignnone"><img class="wp-image-18734003468120 size-full" src="https://woocommerce.com/wp-content/uploads/2021/07/wallet-partial-usage.png" alt="" width="980" height="552" /><figcaption id="caption-attachment-18734003468120" class="wp-caption-text">Wallet redeem field on cart page</figcaption></figure>
<ul>
<li>Users can enter the amount they wish to redeem and redeem it. Once the wallet balance is partially redeemed, the user can use other payment methods on the site and place the order.</li>
<li>Once the order is placed, the used Wallet balance will be debited from the user’s account.</li>
</ul>
Wallet funds – usage via payment gateway
<ul>
<li>A user adds few products to their cart and proceeds to the checkout page to make a payment.</li>
<li>On the checkout page, if the user has a sufficient wallet balance, to place the order, the wallet payment gateway will be visible to the user.</li>
</ul>
<figure id="attachment_18734003468124" aria-describedby="caption-attachment-18734003468124" style="width: 1080px" class="wp-caption alignnone"><img class="wp-image-18734003468124 size-full" src="https://woocommerce.com/wp-content/uploads/2021/07/wallet-payment-gateway.png" alt="" width="1080" height="608" /><figcaption id="caption-attachment-18734003468124" class="wp-caption-text">Wallet payment gateway</figcaption></figure>
<ul>
<li>If the user chooses to pay with their wallet balance, they will have to select the wallet payment gateway to place their order.</li>
<li>Once the order is placed, the used wallet balance will be debited from the user’s account.</li>
</ul>
Wallet fund transfer and request
Fund Transfer module provides the following features,
<ol>
<li>Users can transfer their wallet balance to other users on the site (Direct Fund Transfer).</li>
<li>Users can request wallet funds from other users on the site (Fund Request).</li>
</ol>
Direct fund transfer
<ul>
<li>To transfer funds to another user, the user will have to access the Fund Transfer menu from the wallet dashboard. It can be found in Fund Transfer Details > Fund Transfer.</li>
<li>Once the request form is accessed, the user must search and identify the user to whom the fund request has to be sent.</li>
<li>The user will have to fill in the amount for transfer and submit the form.</li>
</ul>
<figure id="attachment_18734003468126" aria-describedby="caption-attachment-18734003468126" style="width: 1080px" class="wp-caption alignnone"><img class="wp-image-18734003468126 size-full" src="https://woocommerce.com/wp-content/uploads/2021/07/wallet-fund-transfer.png" alt="" width="1080" height="608" /><figcaption id="caption-attachment-18734003468126" class="wp-caption-text">Wallet fund transfer form</figcaption></figure>
<ul>
<li>You can optionally enable OTP based authentication for additional security.</li>
<li>The OTP will be sent via email. When OTP authentication is enabled, the user will have to fill in the OTP to complete the fund transfer.</li>
</ul>
Fund request
<ul>
<li>Any user who wishes to request wallet funds should access the Fund Transfer menu from the wallet dashboard. It can be found in Fund Transfer Details > Fund Transfer.</li>
<li>Once the request form is accessed, the user must search and identify the user to whom the funds will be requested.</li>
<li>The user will have to fill in the amount needed and submit the form.</li>
</ul>
 
<figure id="attachment_18734003468136" aria-describedby="caption-attachment-18734003468136" style="width: 1080px" class="wp-caption alignnone"><img class="wp-image-18734003468136 size-full" src="https://woocommerce.com/wp-content/uploads/2021/07/wallet-fund-request.png" alt="" width="1080" height="608" /><figcaption id="caption-attachment-18734003468136" class="wp-caption-text">Wallet fund request form</figcaption></figure>
<ul>
<li>Once the request is submitted, the other user will be notified about a new request.</li>
<li>The user can respond to the request directly from their dashboard.</li>
</ul>
<figure id="attachment_18734003468139" aria-describedby="caption-attachment-18734003468139" style="width: 980px" class="wp-caption alignnone"><img class="wp-image-18734003468139 size-full" src="https://woocommerce.com/wp-content/uploads/2021/07/wallet-fund-request-processing.png" alt="" width="980" height="552" /><figcaption id="caption-attachment-18734003468139" class="wp-caption-text">Fund request response</figcaption></figure>
<ul>
<li>If the request is approved, the requested amount will be credited to the user’s wallet.</li>
</ul>
Wallet Withdrawal
<ul>
<li>At first users should select the payment method to receive the withdraw funds from their Wallet Dashboard[Wallet Withdrawal -> Payments].</li>
</ul>
<figure id="attachment_18734003466924" aria-describedby="caption-attachment-18734003466924" style="width: 1038px" class="wp-caption alignnone"><img class="wp-image-18734003466924 size-full" src="https://woocommerce.com/wp-content/uploads/2021/07/Withdrawal-Payments.png" alt="" width="1038" height="584" /><figcaption id="caption-attachment-18734003466924" class="wp-caption-text">Wallet withdrawal payment selection</figcaption></figure>
<ul>
<li>After that, they can submit the withdrawal request[Wallet Withdrawal -> Withdrawal Request] which is a 2 step form. First they should enter the funds to withdraw & then need to confirm the details.</li>
</ul>
<figure id="attachment_18734003466926" aria-describedby="caption-attachment-18734003466926" style="width: 1034px" class="wp-caption alignnone"><img class="wp-image-18734003466926 size-full" src="https://woocommerce.com/wp-content/uploads/2021/07/Withdrawal-Request-Submit.png" alt="" width="1034" height="706" /><figcaption id="caption-attachment-18734003466926" class="wp-caption-text">Wallet balance withdrawal form</figcaption></figure>
<figure id="attachment_18734003466928" aria-describedby="caption-attachment-18734003466928" style="width: 1065px" class="wp-caption alignnone"><img class="wp-image-18734003466928 size-full" src="https://woocommerce.com/wp-content/uploads/2021/07/Withdrawal-Confirm.png" alt="" width="1065" height="792" /><figcaption id="caption-attachment-18734003466928" class="wp-caption-text">Wallet balance withdrawal confirmation</figcaption></figure>
<ul>
<li>Once the request is submitted successfully, the requested funds will be deducted from the users wallet.</li>
</ul>
<figure id="attachment_18734003466934" aria-describedby="caption-attachment-18734003466934" style="width: 1062px" class="wp-caption alignnone"><img class="wp-image-18734003466934 size-full" src="https://woocommerce.com/wp-content/uploads/2021/07/Withdrawal-Wallet-Activity.png" alt="" width="1062" height="855" /><figcaption id="caption-attachment-18734003466934" class="wp-caption-text">Wallet withdrawal request submitted</figcaption></figure>
<ul>
<li>If a user chooses the payment method as Bank Transfer, then the site admin has to manually pay the amount to users account by using the details given by them.</li>
<li>If a user chooses the payment method as PayPal[supports Payout Integration], then the requested amount will be transferred to user’s PayPal ID immediately after admin’s approval.</li>
<li>If the admin rejects the submitted request, then the deducted funds will be added back to the users wallet.</li>
</ul>
<figure id="attachment_18734003466940" aria-describedby="caption-attachment-18734003466940" style="width: 1897px" class="wp-caption alignnone"><img class="wp-image-18734003466940 size-full" src="https://woocommerce.com/wp-content/uploads/2021/07/Withdrawal-Admin.png" alt="" width="1897" height="917" /><figcaption id="caption-attachment-18734003466940" class="wp-caption-text">Admin processing withdrawal requests</figcaption></figure>
Product Purchase 

<ul>
<li>Users can see the funds they will receive for purchasing the products in shop page, product page, cart page & checkout page.</li>
</ul>
<figure id="attachment_18734003468141" aria-describedby="caption-attachment-18734003468141" style="width: 1046px" class="wp-caption alignnone"><img class="wp-image-18734003468141 size-full" src="https://woocommerce.com/wp-content/uploads/2021/07/Product-Purchase-Product-Page-1.png" alt="" width="1046" height="666" /><figcaption id="caption-attachment-18734003468141" class="wp-caption-text">Product purchase wallet reward notice</figcaption></figure>
<ul>
<li>Once they placed the order, the funds will be added to the wallet when the order status reaches either processing/completed.</li>
</ul>
<figure id="attachment_18734003466944" aria-describedby="caption-attachment-18734003466944" style="width: 1070px" class="wp-caption alignnone"><img class="wp-image-18734003466944 size-full" src="https://woocommerce.com/wp-content/uploads/2021/07/Product-Purchase-Wallet-Activity.png" alt="" width="1070" height="791" /><figcaption id="caption-attachment-18734003466944" class="wp-caption-text">Product purchase reward credited to wallet</figcaption></figure>
Wallet Auto Top-up
Wallet Auto Top-up Module allows your users to automatically top-up their wallet when their wallet balance falls below a specified threshold value.
<ul>
<li>To set up Auto Top-up, the user will have to access the Auto Top-up menu from the wallet dashboard.</li>
<li>Within the section, based on the configuration, the user will have to select the amount for Auto Top-up and the threshold amount.</li>
<li>After entering the amount, the user will have two options,
<ul>
<li>They can pay the Top-up amount and authorize future Auto Top-up</li>
<li>Authorize future Auto Top-up without making any payment</li>
</ul>
</li>
</ul>
<ul>
<li>Once the authorization is complete, funds will be added to the user’s account whenever the wallet balance falls below a specified threshold.</li>
</ul>
Unique features offered in this plugin
<ul>
<li>Subscription Auto Renewal using wallet balance (Requires WooCommerce Subscriptions)</li>
<li>Wallet Auto Top-up using WooCommerce Stripe payment gateway</li>
<li>Gift Vouchers module for generating Gift Vouchers in bulk</li>
<li>Wallet balance with unlimited validity(optional)</li>
<li>Wallet Actions module for issuing wallet balances to users for account signup</li>
<li>Tax will not be charged for Wallet Top-up</li>
<li>Wallet balance expiration email reminder</li>
<li>Wallet balance credit for daily login</li>
<li>Wallet balance credit for product review</li>
<li>Widget support</li>
<li>Frontend dashboard presentation improvements</li>
<li>Transaction log presentation improvements</li>
<li>Displaying Cron Information[Cron Name and Last Updated] info to the user.</li>
<li>Wallet balance displayed in the user’s table</li>
</ul>
Wallet for WooCommerce helps your users to quickly complete a purchase by adding funds to the site and using them for future purchases.
Requirements
Minimum PHP version: 5.6

Wallet

Wallet for WooCommerce helps your users to quickly complete a purchase by adding funds to the site and using them for future purchases.

Product Enquiry Form vs Wallet