<h1>Add Store FAQs and Product FAQs</h1>
<p>FAQs Manager for WooCommerce enables you to add FAQs and display them on relevant products and dedicated store FAQs pages. Build a knowledge base to address frequently asked questions and boost your conversion rate.</p>
<p>Allow customers to ask a question by submitting an “ask a question” form. The admin can review, answer the question and display it as a FAQ on relevant product pages. Enable email notifications for customers and admins. Send notifications when users submit questions and admins answer.</p>
<p>Create multiple FAQ categories to address refunds, payment, shipping, privacy, and other store-related questions on separate FAQ pages. Choose from multiple page layout options and show FAQs in according or list view.</p>
<p>The option to restrict FAQs by user roles enables you to address B2B-related FAQs on the same page and only display them to B2B customers.</p>
<h2>Features of FAQs Manager for WooCommerce</h2>
<ul>
<li>Display FAQs on product pages</li>
<li>Create a dedicated page using shortcode for store-related FAQs</li>
<li>Allow customers to ask questions</li>
<li>Customize button labels and text</li>
<li>Smart FAQ submission form for registered users</li>
<li>Manage FAQ-visibility by user roles</li>
<li>Email notifications for admins and customers</li>
<li>Create FAQs categories and tags for easy navigation</li>
<li>Display FAQs in accordion and list view</li>
<li>Allow customers to submit feedback to your answer</li>
<li>Allow customers to make their questions private</li>
<li>Add FAQs from the backoffice and assign them to relevant products and categories</li>
<li>Multiple layout options for FAQ pages</li>
<li>Display product FAQs in a tab, after related products, or before tabs</li>
<li>Creates a dedicated page for each FAQ for SEO purposes</li>
<li>Automatically add read more buttons to keep your layout intact</li>
</ul>
<h2>Add FAQs to Product Pages</h2>
<p>With FAQs Manager for WooCommerce, you can add product-related FAQs and display them on specific product pages. Choose to display FAQs in tabs, after related products, or before tabs.</p>
<p><img class="alignnone size-full wp-image-7658272" src="https://woocommerce.com/wp-content/uploads/2021/03/11-Product-FAQs-Front-end-1.jpg" alt="" width="980" height="741" /></p>
<h2>Add Separate Store FAQs Page:</h2>
<p>Create a store FAQs page by using a short-code to display answers to store-related questions. Add multiple categories to divide FAQs into different topics for easy navigation. Choose from single, two, or three-column layouts for FAQ pages and show FAQs in list or accordion view.</p>
<p><img class="alignnone size-full wp-image-7658271" src="https://woocommerce.com/wp-content/uploads/2021/03/7-Store-FAQs-settings-1.jpg" alt="" width="980" height="1235" /></p>
<h2>Ask a Question</h2>
<p>You can add a customizable “Ask a Question” on products and store FAQ pages to let customers submit questions. Only registered customers can submit questions.</p>
<p><img class="alignnone size-full wp-image-7658265" src="https://woocommerce.com/wp-content/uploads/2021/03/WooCommerce-ask-a-question.jpg" alt="" width="980" height="497" /></p>
<p> </p>
<h2>Adding FAQs from Backoffice</h2>
<p>FAQs Manager for WooCommerce enables you to manually add FAQs from backoffice and assign them to relevant products, FAQ categories and user roles. By using editor, you can answer the questions in detail with images, videos and links. The feedback count shows how relevant the answer is and allows you to improve the FAQs with bad feedback.</p>
<p><img class="alignnone size-full wp-image-7658280" src="https://woocommerce.com/wp-content/uploads/2021/03/2-FAQ-Backend-1.jpg" alt="" width="980" height="1340" /></p>

FAQs Manager

<p>Add FAQs and display them product pages and a separate store FAQs page. Allow customers ask questions!</p>

<ul class="wccom-tick-list-primary">
<li style="font-weight: 400"><strong>Add a referral program to your WooCommerce store with the Coupon Referral Program extension</strong></li>
<li style="font-weight: 400"><strong>Use referral marketing to increase customer acquisition, engagement, and revenues</strong></li>
<li style="font-weight: 400"><strong>Offer customers rewards for sharing coupons and links</strong></li>
<li style="font-weight: 400"><strong>Offer IP restrictions for admins to prevent fraudulent activities while signing up or registering. </strong></li>
<li style="font-weight: 400"><strong>Customize your referral program with multiple options and features</strong></li>
</ul>
<h2>Features</h2>
<h3>1. <b>Refer & Remind via SMS<br />
</b></h3>
<p><span style="font-weight: 400">Allow your customers to share their coupons via messages with their friends and family. While the admins can utilise this functionality to send the customers reminder messages.</span></p>
<h3><b>2. Rest API To Access Referral Data</b></h3>
<p><span style="font-weight: 400">Admins can access this feature of the ultimate referral plugin, to </span><span style="font-weight: 400">use the REST API, which allows external apps to retrieve all of the referral data from the site.</span></p>
<h3><b>3. Provide Sign-Up & Referral Coupon</b></h3>
<p><span style="font-weight: 400">Offer sign-up discounts to all new users or exclusively to referred users. Set criteria for earning these discounts: referrers earn coupons only if their friends sign up. Reward referrers with ongoing discounts until their referrals reach a set number of orders. Turn referrers into repeat customers with continuous incentives.</span></p>
<h3><b>4. Tracking</b></h3>
<p><span style="font-weight: 400">Customers can track their rewards, points, or coupons on their user dashboards using the coupon referral plugin.</span><span style="font-weight: 400"> Admins can track customer referral programs through reports generated via the Admin panel. He can export and download program data in CSV files. The admins can also track the existing emails, and match them with new ones to avoid fraudulent activities. </span></p>
<h3><b>5. Coupon Reporting</b></h3>
<p><span style="font-weight: 400">It can be performed from the admin and customer end to acquire coupon information. Coupon Reporting makes it easy to analyze coupon utilization and its effectiveness for users. Businesses can further use this report to strategize their promotional strategies.</span></p>
<h3><b>6. Create Restriction on Coupon Usage</b></h3>
<p><span style="font-weight: 400">Individual use of discount coupons can be initiated which means the same coupon can’t be used in conjunction with other coupons. Moreover, the number of times the same coupon can be used can also be fixed.</span></p>
<h3>7. <b>Compatibility With Twilio Integration</b></h3>
<p><span style="font-weight: 400">The compatibility with Twilio Integration allows customers to share their coupon codes via text messages with friends and family. Simultaneously, the admins can utilize this compatibility to send reminder messages to customers</span></p>
<h3>8. <b>Compatibility With Zoho CRM</b></h3>
<p><span style="font-weight: 400">The WooCommerce referral program is compatible with  </span><a href="https://woocommerce.com/products/crm-integration-for-zoho/"><span style="font-weight: 400">Zoho CRM Integration</span></a><span style="font-weight: 400">, allowing admins to map details related to the coupons. This functionality works against two fields: user and order. The parameters covered under this compatibility are referred user and order (to determine whether the user and the order is referred or not).</span></p>
<h3>9. <b>Compatibility With Salesforce Integration For WooCommerce</b></h3>
<p><span style="font-weight: 400">The WooCommerce referral program is compatible with the</span><a href="https://woocommerce.com/products/integration-with-salesforce-for-woocommerce/"><span style="font-weight: 400"> Salesforce Integration for WooCommerce</span></a><span style="font-weight: 400">, allowing admins to map details related to the coupons. This functionality works against two fields: user and order. The parameters covered under this compatibility are referred to as the user (to determine whether the user is referred or not).</span></p>
<h3><b>10. Compatibility With Points And Rewards</b></h3>
<p><span style="font-weight: 400">The Coupon Referral Program is now compatible with WooCommerce Points and Rewards. Admin can reward their customers with points on referral signups and purchases if they don’t wish to provide coupons. It provides the reward points set by the WooCommerce store owner on referral sign-ups and purchases.</span></p>
<p><span style="font-weight: 400">Note: Admin needs to enable only one option (Let’s say Points and Rewards at a time). They can’t use coupons and points at the same time to reward their customers. Along with this, they should have WooCommerce Points and Rewards plugin in their store, if they wish to use this feature.</span></p>
<h3><strong>11.</strong> <b>Compatibility With WooCommerce Subscription</b></h3>
<p><span style="font-weight: 400">On the increasing demand of users, the Coupon Referral Program now provides compatibility with WooCommerce Subscription. Now, customers can avail of the coupons they endure in their account (earned by referring) for the renewal of their subscription orders. Admin can select whether they want to allow customers to apply single or all coupon codes for the renewal of their subscription. This compatibility update can be leveraged only if marketers enable the WooCommerce Subscription option from the settings.</span></p>
<h3><strong>12. Customization For Coupons</strong></h3>
<p><span style="font-weight: 400">Extensive customization options to customize referral coupons include graphic elements, text in pop-up windows, placement of coupons and links in various store locations, coupon types, discount amounts, expiration dates, and the number of coupons. Admins can exclude products from promotions and set minimum and maximum coupon values.</span></p>
<h3><strong>13. Shareable Coupon Codes</strong></h3>
<p><span style="font-weight: 400">Admins can create referral codes and links using the affiliate coupon plugin, that customers can share easily. Customers can share codes via emails, text messages, and social media.</span></p>
<h3><strong>14. Effortless Communication</strong></h3>
<p><span style="font-weight: 400">Admins can email customers to promote their programs and remind them to use WooCommerce referral coupons.</span></p>
<h3>15. <b>Apply & Avail Freebie</b></h3>
<p><span style="font-weight: 400">The admins can provide the customers with a “free product” to reward their customers and encourage them to continue purchases with them.</span></p>
<h2>Benefits</h2>
<p><strong>1. Engage customers</strong></p>
<p>Allow your customers to become part of your success by rewarding them for promoting your store. As they enjoy their rewards, their loyalty to your store and products will increase.</p>
<h3><strong>2. Increase revenue</strong></h3>
<h3><span style="font-weight: 400">Loyal customers lead to customer retention, enthusiasm, and sales growth. </span><span style="font-weight: 400">It also builds a strong customer base.</span></h3>
<h3><strong>3. Brand growth</strong></h3>
<h3><span style="font-weight: 400">Customer-driven promotion increases brand awareness.</span><span style="font-weight: 400"> It provides the ability to share the referral link on Facebook, Twitter, and Email.</span></h3>
<h3><strong>4. Improves Customers’ Journey</strong></h3>
<p><span style="font-weight: 400">Improving customers’ journey and their lifetime value means enhancing every interaction a customer has with your brand to ensure a positive, seamless experience that encourages long-term loyalty. The referral plugin plays a crucial role in this by turning satisfied customers into brand advocates</span><span style="font-weight: 400">.</span></p>
<h3><strong>5. Helps With Brand Awareness</strong></h3>
<h3><span style="font-weight: 400">The referral plugin for WooCommerce significantly contributes to this by leveraging the trust and networks of existing customers. When satisfied customers share your brand with their friends and family, it introduces your products or services to a wider audience organically.</span></h3>
<h3>Support</h3>
<p>Visit <a href="https://woocommerce.com/document/coupon-referral-program/" target="_blank" rel="noopener">Coupon Referral Program Documentation</a> to learn more. If you need support or have questions <a href="https://woocommerce.com/my-account/create-a-ticket/" target="_blank" rel="noopener">contact us</a>.</p>

Coupon Referral Program

<p><strong>Attract and reward customers with a Coupon Referral Program.</strong></p>

FAQs Manager vs Coupon Referral Program