<h1>Add Store FAQs and Product FAQs</h1>
<p>FAQs Manager for WooCommerce enables you to add FAQs and display them on relevant products and dedicated store FAQs pages. Build a knowledge base to address frequently asked questions and boost your conversion rate.</p>
<p>Allow customers to ask a question by submitting an “ask a question” form. The admin can review, answer the question and display it as a FAQ on relevant product pages. Enable email notifications for customers and admins. Send notifications when users submit questions and admins answer.</p>
<p>Create multiple FAQ categories to address refunds, payment, shipping, privacy, and other store-related questions on separate FAQ pages. Choose from multiple page layout options and show FAQs in according or list view.</p>
<p>The option to restrict FAQs by user roles enables you to address B2B-related FAQs on the same page and only display them to B2B customers.</p>
<h2>Features of FAQs Manager for WooCommerce</h2>
<ul>
<li>Display FAQs on product pages</li>
<li>Create a dedicated page using shortcode for store-related FAQs</li>
<li>Allow customers to ask questions</li>
<li>Customize button labels and text</li>
<li>Smart FAQ submission form for registered users</li>
<li>Manage FAQ-visibility by user roles</li>
<li>Email notifications for admins and customers</li>
<li>Create FAQs categories and tags for easy navigation</li>
<li>Display FAQs in accordion and list view</li>
<li>Allow customers to submit feedback to your answer</li>
<li>Allow customers to make their questions private</li>
<li>Add FAQs from the backoffice and assign them to relevant products and categories</li>
<li>Multiple layout options for FAQ pages</li>
<li>Display product FAQs in a tab, after related products, or before tabs</li>
<li>Creates a dedicated page for each FAQ for SEO purposes</li>
<li>Automatically add read more buttons to keep your layout intact</li>
</ul>
<h2>Add FAQs to Product Pages</h2>
<p>With FAQs Manager for WooCommerce, you can add product-related FAQs and display them on specific product pages. Choose to display FAQs in tabs, after related products, or before tabs.</p>
<p><img class="alignnone size-full wp-image-7658272" src="https://woocommerce.com/wp-content/uploads/2021/03/11-Product-FAQs-Front-end-1.jpg" alt="" width="980" height="741" /></p>
<h2>Add Separate Store FAQs Page:</h2>
<p>Create a store FAQs page by using a short-code to display answers to store-related questions. Add multiple categories to divide FAQs into different topics for easy navigation. Choose from single, two, or three-column layouts for FAQ pages and show FAQs in list or accordion view.</p>
<p><img class="alignnone size-full wp-image-7658271" src="https://woocommerce.com/wp-content/uploads/2021/03/7-Store-FAQs-settings-1.jpg" alt="" width="980" height="1235" /></p>
<h2>Ask a Question</h2>
<p>You can add a customizable “Ask a Question” on products and store FAQ pages to let customers submit questions. Only registered customers can submit questions.</p>
<p><img class="alignnone size-full wp-image-7658265" src="https://woocommerce.com/wp-content/uploads/2021/03/WooCommerce-ask-a-question.jpg" alt="" width="980" height="497" /></p>
<p> </p>
<h2>Adding FAQs from Backoffice</h2>
<p>FAQs Manager for WooCommerce enables you to manually add FAQs from backoffice and assign them to relevant products, FAQ categories and user roles. By using editor, you can answer the questions in detail with images, videos and links. The feedback count shows how relevant the answer is and allows you to improve the FAQs with bad feedback.</p>
<p><img class="alignnone size-full wp-image-7658280" src="https://woocommerce.com/wp-content/uploads/2021/03/2-FAQ-Backend-1.jpg" alt="" width="980" height="1340" /></p>

FAQs Manager

<p>Add FAQs and display them product pages and a separate store FAQs page. Allow customers ask questions!</p>

<h2>Top Features:</h2>
<ul class="wccom-tick-list-primary">
<li>Attach files to display useful product information</li>
<li>Upload various file types: pdf, doc, xls, csv, mp4, and more</li>
<li>Assign files to selected products & categories</li>
<li>Manage files’ display by user groups</li>
<li>Allow guest users too to access product attachments</li>
<li>Differentiate each file with a custom title & description</li>
<li>Allow direct download or based on order status</li>
<li>Create multiple rules for managing varying file attachments</li>
<li>Personalize file attachment style & download button</li>
<li>Show files on a preferred page position</li>
<li>Carry forward product attachments in order details</li>
<li>Set time duration to download the attachments</li>
</ul>
<h2>Features Details:</h2>
<h3>Upload Product Documents for Customers</h3>
<p>Make sure your customers take an informed decision by attaching product related documents right on its landing page. Take a smart move by allowing helpful content for download e.g. product manuals and user guides.<img class="aligncenter size-full wp-image-18734005514759" src="https://woocommerce.com/wp-content/uploads/2025/07/upload-attachments.png" alt="woocommerce product attachments plugin" width="980" height="816" /></p>
<h3>Allow Immediate Download Attachments</h3>
<p>Let your customers download the files immediately from the product page at any time before purchasing the product.<img class="aligncenter size-full wp-image-18734005514761" src="https://woocommerce.com/wp-content/uploads/2025/07/Direct-download-files.png" alt="woocommerce product attachments plugin" width="980" height="567" /></p>
<h3>Control Downloads After Purchase</h3>
<p>Putting restrictions based on order status, you can allow access to downloads only after successful payment. It ensures secure delivery of valuable product information with customers.<img class="aligncenter size-full wp-image-18734005514762" src="https://woocommerce.com/wp-content/uploads/2025/07/Download-After-purchase.png" alt="woocommerce product attachments plugin" width="980" height="585" /></p>
<h3>Specify Time Period for Downloading Files</h3>
<p>Restrict customers to download the files within the specified time set by you. Set a time duration in days, hours, or minutes.<img class="aligncenter size-full wp-image-18734005514765" src="https://woocommerce.com/wp-content/uploads/2025/07/time.png" alt="woocommerce product attachments plugin" width="980" height="591" /></p>
<h3>Allow Download Files Via Multiple Places</h3>
<p>Automatically send product attachments to customers via email. Besides email messages, you can make files available for download on the Thank You page and My Account pages of users.<img class="aligncenter size-full wp-image-18734005514771" src="https://woocommerce.com/wp-content/uploads/2025/07/email-notification.png" alt="woocommerce product attachments plugin" width="980" height="615" /></p>
<h3>Restrict Files to Specific Users</h3>
<p>By selecting specific user roles, you can control access of product files to relevant users of your store. Deliver product documents to the customers or clients who need it the most.<img class="aligncenter size-full wp-image-18734005514775" src="https://woocommerce.com/wp-content/uploads/2025/07/user-roles.png" alt="woocommerce product attachments plugin" width="980" height="555" /></p>
<h2>Advantages</h2>
<ul class="wccom-tick-list-secondary">
<li>Improving Post-Purchase Customer Experience</li>
<li>Making product pages more resourceful</li>
<li>Streamlining delivery of digital files without additional human effort</li>
<li>Reducing customer support queries</li>
<li>Managing an entire downloads section from a centralized dashboard</li>
</ul>

Product File Attachments by Admin

<p>Ensure effortless product file delivery with the File Attachments extension. Upload documents and allow direct or post-purchase downloads.</p>

FAQs Manager vs Product File Attachments by Admin