<h2><span style="font-weight: 400">Key Features</span></h2>
<p><span style="font-weight: 400">Create & manage custom order statuses within the WooCommerce dashboard and automate your order processing. With the Flexi Custom Order Status plugin, you can-</span></p>
<ul class="wccom-tick-list-secondary">
<li style="font-weight: 400"><strong>Automatically notify customers via email or SMS every time an order’s status changes to a custom one.</strong><span style="color: var(--wp--preset--color--woo-text-gray,#101517);font-family: var(--wccom-font-family-default);letter-spacing: -0.011em"><br />
</span>Example: Notify customers with “Your order is being packed!” or “Your order is out for delivery.”<br />
Set notifications for individual or multiple status changes together, keeping your customers updated and confident.</li>
<li style="font-weight: 400"><b>Create custom order statuses for built-in gateways like PayPal or 3rd-party and custom payment gateways for smooth order processing.</b><br />
Example: Add a custom status, “Payment Under Review,” for Cash on Delivery orders to track pending payments.<br />
Ensure every payment method is accounted for with a streamlined status system.</li>
<li><strong>Custom order status rules to automate order status changes</strong><br />
Automate order status changes based on time, payment method, shipping zones, or specific days and dates to keep your workflow hands-free.<br />
Example: Automatically move “Cash on Delivery” orders using Flat Rate shipping to “Pending Pickup” two days after purchase—excluding Sundays and public holidays.</li>
<li>You can also set order status rules based on specific products, categories, cart totals, quantities, user roles, or customer locations for advanced automation.Example: Automatically mark orders as “Processing” when VIP customers from the US buy 5+ units from the Electronics category.</li>
<li style="font-weight: 400"><b>Orders stuck in the same status for too long can disrupt workflows and delay deliveries.</b><br />
Example: Get an alert if an order remains in “Awaiting Payment” for more than 48 hours.<br />
Define time intervals in minutes, hours, days, weeks, or months to take timely action.</li>
<li style="font-weight: 400"><b>Let customers cancel orders with custom statuses directly from the “Orders” page in their account.</b><br />
Example: Enable cancellations for orders in the “Awaiting Confirmation” status for better user experience.<br />
Control this feature with a simple toggle setting to suit your store’s policies.</li>
<li style="font-weight: 400"><b>Accidental changes to orders after a custom status is applied can lead to errors in processing. Make orders non-editable once assigned a custom status to prevent unauthorized changes.</b><br />
Uncheck the “Make custom order status editable” box to lock the status.</li>
<li style="font-weight: 400"><b>Manual inventory adjustments can lead to errors and inefficiencies. Automatically adjust stock levels when orders are updated to a custom status.</b><br />
Example: Decrease stock when an order is marked as “Dispatched” or increase stock when set to “Cancelled.”<br />
Keep inventory accurate without additional effort.</li>
<li style="font-weight: 400"><b>Default statuses often lack the flexibility required for unique workflows. Customise statuses as required.</b><br />
Modify built-in WooCommerce order statuses to match your business processes.<br />
Example: Rename “On Hold” to “Pending Customer Approval” for clarity.</li>
<li style="font-weight: 400"><b>Use Bulk Actions to update multiple orders to a custom status in just a few clicks.</b><br />
Example: Change 50+ orders to “Packed for Shipping” at once with bulk actions.</li>
<li style="font-weight: 400"><b>Add unique icons for each custom status for better visibility and organization.</b></li>
<li style="font-weight: 400"><b>Manually managing orders can lead to operational bottlenecks.</b><br />
Quickly update orders to custom statuses directly from the Edit Order page or Bulk Actions dropdown.</li>
</ul>
<h3><strong>Create, edit, and manage notifications about custom order statuses.</strong></h3>
<p><span style="font-weight: 400">Flexi Custom Order Status lets you create tailored workflow management to automate your entire order processing — from receiving orders to shipping orders and everything in between. Create custom order status labels, track the orders in real-time, and get notified when the order is stuck in the same status for more than the ideal time set by you.</span></p>
<p><span style="font-weight: 400">Be on top of your entire operation and communicate important order statuses with your customers to provide an unparalleled customer experience.</span></p>
<p><img class="aligncenter size-full wp-image-18734004629298" src="https://woocommerce.com/wp-content/uploads/2024/12/createedit-and-manage-notifications.png" alt="" width="980" height="298" /></p>
<h3>Notify customers with Emails & SMS</h3>
<p>Send custom notification emails & SMS when the status of an order is changed to a custom status.</p>
<p><img class="aligncenter size-full wp-image-18734004615155" src="https://woocommerce.com/wp-content/uploads/2024/12/custom-order-status-email-notifications.png" alt="" width="980" height="424" /></p>
<h3>Custom order status rules to automate order status changes</h3>
<p>Set rules that automatically update order statuses based on specific conditions — no manual action needed.</p>
<p><strong>Supported rule types:</strong></p>
<ul>
<li><strong>Time-Based Rules</strong> – Delay status change by minutes, hours, or days</li>
<li><strong>Payment Method Conditions</strong> – Apply rules only for specific payment gateways</li>
<li><strong>Shipping Method Conditions</strong> – Limit rules to orders with certain shipping zones/methods</li>
<li><strong>Date-Based Rules (Skip Dates)</strong> – Exclude holidays or blackout dates</li>
<li><strong>Day-Based Rules (Skip Days)</strong> – Prevent rules from running on specific weekdays</li>
</ul>
<p>Example: Automatically change order status from <strong>“Packaging”</strong> to <strong>“Ready for Shipment”</strong> based on the condition— <strong>30 minutes</strong> after it’s marked as Packaging — but only for <strong>Direct Bank Transfer</strong> orders using Zone 1 – <strong>Flat Rate shipping</strong>, and exclude <strong>Sundays and public holidays.</strong></p>
<h3>Custom order statuses for default & other payment gateways</h3>
<p>From Paypal to Cash On Delivery, you can set a custom order status for almost any payment medium selected.</p>
<p><img class="aligncenter size-full wp-image-18734004615168" src="https://woocommerce.com/wp-content/uploads/2024/12/custom-order-status-for-payment-gateways.png" alt="" width="980" height="446" /></p>
<h3>Automatic alert notifications for admins</h3>
<p>Admins can get updates via email notifications if orders have stayed on a particular status for a longer period (pre-defined time set by you).</p>
<p><img class="aligncenter size-full wp-image-18734004619998" src="https://woocommerce.com/wp-content/uploads/2024/12/notify-emails-revised.png" alt="" width="980" height="453" /></p>
<h3>Customers can cancel orders with custom statuses</h3>
<p>As the admin, of course, you get to cancel an order. But now, you can also set whether your customers can cancel orders with custom statuses.</p>
<p><img class="aligncenter size-full wp-image-18734004615300" src="https://woocommerce.com/wp-content/uploads/2024/12/users-can-cancel.png" alt="" width="980" height="238" /></p>
<h3>Make orders with custom statuses non-editable</h3>
<p>Orders will no longer be editable once you’ve added or updated them with a custom order status. They will behave like the Processing & Completed order statuses.</p>
<p><img class="aligncenter size-full wp-image-18734004620003" src="https://woocommerce.com/wp-content/uploads/2024/12/make-custom-status-editable-revised.png" alt="" width="898" height="289" /></p>
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<h3>Update product stock levels when a custom status is applied to an order</h3>
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<div>Get the flexibility to change the stock levels when the order status changes to a particular custom status.</div>
<p> </p>
<div></div>
<div><img class="aligncenter size-full wp-image-18734004620006" src="https://woocommerce.com/wp-content/uploads/2024/12/stock-or-inventories-settings-revised.png" alt="" width="980" height="178" /></div>
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<p><strong>Custom Order Status Rules Change Automatically<br />
<img class="aligncenter size-full wp-image-18734005470373" src="https://woocommerce.com/wp-content/uploads/2024/12/custom-order-status-rules-change-automatically.png" alt="" width="980" height="543" /><br />
</strong></p>
<h2><span data-preserver-spaces="true"><strong>Flexi Custom Order Status for WooCommerce</strong> Free Vs Premium – Full Feature Comparison</span></h2>
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<div><img class="aligncenter size-full wp-image-18734004898028" src="https://woocommerce.com/wp-content/uploads/2024/12/1cos.jpeg" alt="" width="980" height="1775" /></div>
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<h3></h3>
<p> </p>

Flexi Custom Order Status

<p>Effortlessly track and manage your store’s order processing with custom order statuses. Also, notify your customers about their order status for improved customer experience.</p>

<h2><strong>Grow your store and make more money with AutomateWoo</strong></h2>
<p><span style="font-weight: 400">Using the powerful, feature-rich automation available within AutomateWoo, you can create a near-endless range of automated workflows to help you grow your store with a fraction of the effort! </span>AutomateWoo allows you to create Workflows – made up of different combinations of Triggers, Rules, and Actions within WooCommerce.</p>
<ul class="wccom-tick-list-primary">
<li><strong>Triggers</strong> determine the circumstances in which the workflow will run. An example trigger would be doing something when an order is made.</li>
<li><strong>Rules</strong> allow you to perform more advanced logic on your workflows so they only trigger in certain situations. An example rule would be only trigger the workflow for orders with a total above $100.</li>
<li><strong>Actions</strong> define what happens when a workflow is triggered. With AutomateWoo there are a range of customisable actions available to you such as sending an email, changing order statuses or if you are a developer you can define a custom function.</li>
</ul>
<p>Once you’ve created your Workflow you can schedule your workflow to run at virtually any time. Whether immediately, after a set time, or even at a particular hour or day of the week.</p>
<hr />
<h2><strong>Convert and retain customers with marketing that does the hard work for you</strong></h2>
<p><a href="https://woocommerce.com/wp-content/uploads/2019/08/hero-dashboard.png"><img class="alignnone wp-image-4870905 size-full" src="https://woocommerce.com/wp-content/uploads/2019/08/hero-dashboard.png" alt="" width="1050" height="500" /></a></p>
<p>Automate and optimize customer communication by sending beautiful <strong>follow-up emails</strong>.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2019/08/incentive-fresh.png"><img class="alignnone wp-image-4873970 size-full" src="https://woocommerce.com/wp-content/uploads/2019/08/incentive-fresh.png" alt="" width="1050" height="500" /></a></p>
<p>Set up <strong>abandoned cart emails</strong> for WooCommerce – with a <a href="https://www.businessinsider.com/heres-how-retailers-can-reduce-shopping-cart-abandonment-and-recoup-billions-of-dollars-in-lost-sales-2014-4?r=US&IR=T">63% chance</a> of recovering a lost sale, sending abandoned cart emails is one of the best ways to grow your store.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2019/08/beautiful-emails-2.png"><img class="alignnone wp-image-4873973 size-full" src="https://woocommerce.com/wp-content/uploads/2019/08/beautiful-emails-2.png" alt="" width="1050" height="500" /></a></p>
<hr />
<h2>AutomateWoo Features</h2>
<ul class="wccom-tick-list-secondary">
<li><strong>Follow-Up Emails</strong> – Automatically email customers who buy specific products and ask for a review or suggest other products they might like.</li>
<li><strong>Abandoned Cart</strong> – Remind customers who left items in their cart using emails at set intervals.</li>
<li><strong>Win Back Inactive Customers</strong> – Target inactive customers with email marketing campaigns. Include special offers and recommendations.</li>
<li><strong>SMS Notifications</strong> – Send SMS notifications to customers or admins for any of AutomateWoo’s wide range of triggers. (Requires a paid Twilio account).</li>
<li><strong>Review Rewards</strong> – Encourage more product reviews by offering discounts. Limit the discount based on number of reviews posted and the rating given.</li>
<li><strong>Wishlist Marketing</strong> – Send timed wishlist reminder emails and notify when a wished product goes on sale. Integrates with WooCommerce Wishlists or YITH Wishlists.</li>
<li><strong>Birthday Emails</strong> – Delight customers with a special WooCommerce birthday email and coupon using the AutomateWoo Birthdays Add-on (separate purchase).</li>
<li><strong>Card Expiry Notifications</strong> – Notify customers before a saved credit or debit card expires. This can reduce failed payments and churn when selling subscriptions.</li>
<li><strong>Personalized Coupons</strong> – Generate dynamic customized coupons for customers to raise purchase rate.</li>
<li><strong>Subscriptions Automation</strong> – Action WooCommerce Subscription events such as status changes, failed payments and renewal reminders.</li>
<li><strong>Bookings Automations</strong> – Send emails on WooCommerce Bookings events such as booking confirmation or completion.</li>
<li><strong>Refer A Friend</strong> – Boost word-of-mouth sales with the AutomateWoo Refer A Friend Add-on (separate purchase).</li>
<li><strong>Automatic VIP</strong> – Reward your best customers with VIP status based on different spend requirements.</li>
</ul>
<hr />
<h2>Why Use AutomateWoo?</h2>
<h3>Effortless setup and management, right from your WordPress backend</h3>
<p>Start sending emails immediately using the template already set up for WooCommerce transactional emails. Design emails in the familiar WordPress editor enhanced by variables that let you insert products using a variety of display options and insert dynamic content.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2019/08/send-email.jpg"><img class="alignnone wp-image-4871092 size-full" src="https://woocommerce.com/wp-content/uploads/2019/08/send-email.jpg" alt="" width="1100" height="736" /></a></p>
<h3>Send targeted, multi-step campaigns and offer customer incentives</h3>
<p>AutomateWoo gives you complete control over campaigns. Schedule different emails to be sent at intervals or after specific customer interactions and offer incentives using the personalized coupon system.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2019/08/email-simple.png"><img class="alignnone wp-image-4874051 size-full" src="https://woocommerce.com/wp-content/uploads/2019/08/email-simple.png" alt="" width="1100" height="736" /></a></p>
<h3>Track opens, clicks and conversions</h3>
<p>AutomateWoo extends WooCommerce reporting – measure success of your campaigns with the many reports included with AutomateWoo. You can also see a detailed log of every email sent and conversion recorded.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2019/08/track-opens.jpg"><img class="alignnone wp-image-4870819 size-full" src="https://woocommerce.com/wp-content/uploads/2019/08/track-opens.jpg" alt="" width="1240" height="830" /></a></p>
<h3>Intelligent session tracking and pre-submit email capture</h3>
<p>AutomateWoo’s session tracking technology can detect registered users even before sign-in and can capture guest emails during checkout using the common pre-submit technique. Guest emails can also be captured from any form on your website, such as the newsletter signup.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2019/08/intelligent-session-tracking.png"><img class="alignnone wp-image-4870872 size-full" src="https://woocommerce.com/wp-content/uploads/2019/08/intelligent-session-tracking.png" alt="" width="1060" height="609" /></a></p>
<h3>Unlimited Email Sending</h3>
<p>Many services charge based on email volume, and with AutomateWoo you need not worry about exceeding your plan.</p>
<h3>Developer Friendly</h3>
<p>AutomateWoo is 100% extendable, and we have code examples in our documentation to get developers started.</p>
<h3>WPML Support</h3>
<p>Need to send multilingual emails? AutomateWoo has support for the popular WPML plugin.</p>
<hr />
<h2>Integrations</h2>
<p>AutomateWoo integrates with your favorite plugins and services, giving you the marketing edge you need.</p>
<ul class="wccom-tick-list-secondary">
<li><strong>WooCommerce Subscriptions:</strong> Make managing subscriptions in <a href="https://woocommerce.com/products/woocommerce-subscriptions/">WooCommerce Subscriptions</a> almost effortless. Using AutomateWoo, you can create workflows based on subscription events, such as a status change or a renewal payment failure.</li>
<li><strong>WooCommerce Memberships:</strong> Take <a href="https://woocommerce.com/products/woocommerce-memberships/">WooCommerce Memberships</a> to the next level with AutomateWoo. Create workflows that automatically send follow-up emails, reward loyal customers with VIP status, and keep an eye on membership cancellations.</li>
<li><strong>WooCommerce Bookings:</strong> Integrate <a href="https://woocommerce.com/products/woocommerce-bookings/">WooCommerce Bookings</a> with AutomateWoo to help improve your customers experience, decrease cancellations, or even upsell customers after they make bookings with automated booking confirmation or completion emails.</li>
<li><strong>WooCommerce Points and Rewards:</strong> Set up automated workflows with AutomateWoo to reward specific customer actions and easily create complex reward scenarios for <a href="https://woocommerce.com/products/woocommerce-points-and-rewards/">WooCommerce Points and Rewards</a>. Giving points is a great way to build loyalty.</li>
<li><strong>WooCommerce Wishlists:</strong> Supercharge <a href="https://woocommerce.com/products/woocommerce-wishlists/">WooCommerce Wishlists</a>. Use custom triggers in AutomateWoo to notify customers when products on their wishlist go on sale and/or send reminders for unpurchased items at different intervals to bring them back to your site.</li>
</ul>
<h3>And Many More…</h3>
<ul class="wccom-tick-list-secondary">
<li>Active Campaign</li>
<li>AgileCRM</li>
<li>Campaign Monitor</li>
<li>MadMimi</li>
<li>Mailchimp</li>
<li>Twilio SMS</li>
<li>YITH Wishlist</li>
</ul>
<hr />
<h2>AutomateWoo Add-ons</h2>
<ul class="wccom-tick-list-secondary">
<li><a href="https://woocommerce.com/products/automatewoo-refer-a-friend/"><strong>Refer A Friend</strong></a> – Boost your word-of-mouth sales with the AutomateWoo Refer A Friend Add-on.</li>
<li><a href="https://woocommerce.com/products/automatewoo-birthdays/"><strong>Birthdays</strong></a> – Delight customers and boost organic sales with a special WooCommerce birthday email and coupon on their special day.</li>
</ul>
<div class="woo-sc-box normal">AutomateWoo is compatible with the new <a href="https://woocommerce.com/checkout-blocks/" target="_blank" rel="noopener">Cart and Checkout blocks</a> — a customizable, conversion-optimized checkout experience coming soon to WooCommerce.</div>

AutomateWoo

<p>Powerful marketing automation for WooCommerce. AutomateWoo has the tools you need to grow your store and make more money.</p>

Flexi Custom Order Status vs AutomateWoo