<h2><span style="font-weight: 400">Key Features</span></h2>
<p><span style="font-weight: 400">Create & manage custom order statuses within the WooCommerce dashboard and automate your order processing. With the Flexi Custom Order Status plugin, you can-</span></p>
<ul class="wccom-tick-list-secondary">
<li style="font-weight: 400"><strong>Automatically notify customers via email or SMS every time an order’s status changes to a custom one.</strong><span style="color: var(--wp--preset--color--woo-text-gray,#101517);font-family: var(--wccom-font-family-default);letter-spacing: -0.011em"><br />
</span>Example: Notify customers with “Your order is being packed!” or “Your order is out for delivery.”<br />
Set notifications for individual or multiple status changes together, keeping your customers updated and confident.</li>
<li style="font-weight: 400"><b>Create custom order statuses for built-in gateways like PayPal or 3rd-party and custom payment gateways for smooth order processing.</b><br />
Example: Add a custom status, “Payment Under Review,” for Cash on Delivery orders to track pending payments.<br />
Ensure every payment method is accounted for with a streamlined status system.</li>
<li><strong>Custom order status rules to automate order status changes</strong><br />
Automate order status changes based on time, payment method, shipping zones, or specific days and dates to keep your workflow hands-free.<br />
Example: Automatically move “Cash on Delivery” orders using Flat Rate shipping to “Pending Pickup” two days after purchase—excluding Sundays and public holidays.</li>
<li>You can also set order status rules based on specific products, categories, cart totals, quantities, user roles, or customer locations for advanced automation.Example: Automatically mark orders as “Processing” when VIP customers from the US buy 5+ units from the Electronics category.</li>
<li style="font-weight: 400"><b>Orders stuck in the same status for too long can disrupt workflows and delay deliveries.</b><br />
Example: Get an alert if an order remains in “Awaiting Payment” for more than 48 hours.<br />
Define time intervals in minutes, hours, days, weeks, or months to take timely action.</li>
<li style="font-weight: 400"><b>Let customers cancel orders with custom statuses directly from the “Orders” page in their account.</b><br />
Example: Enable cancellations for orders in the “Awaiting Confirmation” status for better user experience.<br />
Control this feature with a simple toggle setting to suit your store’s policies.</li>
<li style="font-weight: 400"><b>Accidental changes to orders after a custom status is applied can lead to errors in processing. Make orders non-editable once assigned a custom status to prevent unauthorized changes.</b><br />
Uncheck the “Make custom order status editable” box to lock the status.</li>
<li style="font-weight: 400"><b>Manual inventory adjustments can lead to errors and inefficiencies. Automatically adjust stock levels when orders are updated to a custom status.</b><br />
Example: Decrease stock when an order is marked as “Dispatched” or increase stock when set to “Cancelled.”<br />
Keep inventory accurate without additional effort.</li>
<li style="font-weight: 400"><b>Default statuses often lack the flexibility required for unique workflows. Customise statuses as required.</b><br />
Modify built-in WooCommerce order statuses to match your business processes.<br />
Example: Rename “On Hold” to “Pending Customer Approval” for clarity.</li>
<li style="font-weight: 400"><b>Use Bulk Actions to update multiple orders to a custom status in just a few clicks.</b><br />
Example: Change 50+ orders to “Packed for Shipping” at once with bulk actions.</li>
<li style="font-weight: 400"><b>Add unique icons for each custom status for better visibility and organization.</b></li>
<li style="font-weight: 400"><b>Manually managing orders can lead to operational bottlenecks.</b><br />
Quickly update orders to custom statuses directly from the Edit Order page or Bulk Actions dropdown.</li>
</ul>
<h3><strong>Create, edit, and manage notifications about custom order statuses.</strong></h3>
<p><span style="font-weight: 400">Flexi Custom Order Status lets you create tailored workflow management to automate your entire order processing — from receiving orders to shipping orders and everything in between. Create custom order status labels, track the orders in real-time, and get notified when the order is stuck in the same status for more than the ideal time set by you.</span></p>
<p><span style="font-weight: 400">Be on top of your entire operation and communicate important order statuses with your customers to provide an unparalleled customer experience.</span></p>
<p><img class="aligncenter size-full wp-image-18734004629298" src="https://woocommerce.com/wp-content/uploads/2024/12/createedit-and-manage-notifications.png" alt="" width="980" height="298" /></p>
<h3>Notify customers with Emails & SMS</h3>
<p>Send custom notification emails & SMS when the status of an order is changed to a custom status.</p>
<p><img class="aligncenter size-full wp-image-18734004615155" src="https://woocommerce.com/wp-content/uploads/2024/12/custom-order-status-email-notifications.png" alt="" width="980" height="424" /></p>
<h3>Custom order status rules to automate order status changes</h3>
<p>Set rules that automatically update order statuses based on specific conditions — no manual action needed.</p>
<p><strong>Supported rule types:</strong></p>
<ul>
<li><strong>Time-Based Rules</strong> – Delay status change by minutes, hours, or days</li>
<li><strong>Payment Method Conditions</strong> – Apply rules only for specific payment gateways</li>
<li><strong>Shipping Method Conditions</strong> – Limit rules to orders with certain shipping zones/methods</li>
<li><strong>Date-Based Rules (Skip Dates)</strong> – Exclude holidays or blackout dates</li>
<li><strong>Day-Based Rules (Skip Days)</strong> – Prevent rules from running on specific weekdays</li>
</ul>
<p>Example: Automatically change order status from <strong>“Packaging”</strong> to <strong>“Ready for Shipment”</strong> based on the condition— <strong>30 minutes</strong> after it’s marked as Packaging — but only for <strong>Direct Bank Transfer</strong> orders using Zone 1 – <strong>Flat Rate shipping</strong>, and exclude <strong>Sundays and public holidays.</strong></p>
<h3>Custom order statuses for default & other payment gateways</h3>
<p>From Paypal to Cash On Delivery, you can set a custom order status for almost any payment medium selected.</p>
<p><img class="aligncenter size-full wp-image-18734004615168" src="https://woocommerce.com/wp-content/uploads/2024/12/custom-order-status-for-payment-gateways.png" alt="" width="980" height="446" /></p>
<h3>Automatic alert notifications for admins</h3>
<p>Admins can get updates via email notifications if orders have stayed on a particular status for a longer period (pre-defined time set by you).</p>
<p><img class="aligncenter size-full wp-image-18734004619998" src="https://woocommerce.com/wp-content/uploads/2024/12/notify-emails-revised.png" alt="" width="980" height="453" /></p>
<h3>Customers can cancel orders with custom statuses</h3>
<p>As the admin, of course, you get to cancel an order. But now, you can also set whether your customers can cancel orders with custom statuses.</p>
<p><img class="aligncenter size-full wp-image-18734004615300" src="https://woocommerce.com/wp-content/uploads/2024/12/users-can-cancel.png" alt="" width="980" height="238" /></p>
<h3>Make orders with custom statuses non-editable</h3>
<p>Orders will no longer be editable once you’ve added or updated them with a custom order status. They will behave like the Processing & Completed order statuses.</p>
<p><img class="aligncenter size-full wp-image-18734004620003" src="https://woocommerce.com/wp-content/uploads/2024/12/make-custom-status-editable-revised.png" alt="" width="898" height="289" /></p>
<div data-id="8861c43" data-element_type="widget" data-widget_type="heading.default">
<div>
<h3>Update product stock levels when a custom status is applied to an order</h3>
</div>
</div>
<div data-id="ad83215" data-element_type="widget" data-widget_type="text-editor.default">
<div>Get the flexibility to change the stock levels when the order status changes to a particular custom status.</div>
<p> </p>
<div></div>
<div><img class="aligncenter size-full wp-image-18734004620006" src="https://woocommerce.com/wp-content/uploads/2024/12/stock-or-inventories-settings-revised.png" alt="" width="980" height="178" /></div>
</div>
<p><strong>Custom Order Status Rules Change Automatically<br />
<img class="aligncenter size-full wp-image-18734005470373" src="https://woocommerce.com/wp-content/uploads/2024/12/custom-order-status-rules-change-automatically.png" alt="" width="980" height="543" /><br />
</strong></p>
<h2><span data-preserver-spaces="true"><strong>Flexi Custom Order Status for WooCommerce</strong> Free Vs Premium – Full Feature Comparison</span></h2>
<div></div>
<div></div>
<h2></h2>
<div data-id="ad83215" data-element_type="widget" data-widget_type="text-editor.default">
<div></div>
<div><img class="aligncenter size-full wp-image-18734004898028" src="https://woocommerce.com/wp-content/uploads/2024/12/1cos.jpeg" alt="" width="980" height="1775" /></div>
</div>
<h3></h3>
<p> </p>

Flexi Custom Order Status

<p>Effortlessly track and manage your store’s order processing with custom order statuses. Also, notify your customers about their order status for improved customer experience.</p>

<h2>Shop As A Customer and Create Orders For Offline Users</h2>
<p><span style="font-weight: 400">WooCommerce shop as a customer plugin allows admin to use their online store as a customer to create orders on behalf of registered or new customers. Shop as Customer allows you to access the front end of your store as a customer and manage orders that are received by phone or email.</span></p>
<p><span style="font-weight: 400">With just one click, you can switch between the customer and the administrator. This plugin has a user-friendly interface and placing orders on behalf of your customers is now easier which leads to increased store conversion.</span></p>
<h3><strong>Features</strong></h3>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400">Create orders on behalf of customers</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Shop as a guest customer</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Switch to any user role</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">View Customer Logins History in Log</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Search customers by name or email</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Record orders you take on the phone, email, etc.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Use the store as a customer</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Switch between user and admin mode easily</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Option to use offline payment method for order</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Search customers by address, company name, and phone number</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Send invoices to customers from the thankyou page</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Allow specific user roles to log in as a customer</span></li>
<li>Compatible with <strong><a href="https://woocommerce.com/products/user-roles-editor-for-woocommerce/" target="_blank" rel="noopener">User Role Editor</a></strong></li>
</ul>
<div class="woo-sc-box normal" style="background-color: #beecba">This Plugin is fully compatible with HPOS(High-Performance Order Storage) and Multisite.</div>
<h3><strong>Shop as any customer</strong></h3>
<p><span style="font-weight: 400">WooCommerce shop as a customer allows the admin to </span><span style="font-weight: 400">easily switch to any customer and create an order for them.</span><span style="font-weight: 400"> It displays a list of all your customers and other user roles.</span></p>
<p><img class="aligncenter wp-image-8541366 size-full" src="https://woocommerce.com/wp-content/uploads/2020/03/shop-as-a-customer-allows-the-admin-to-easily-switch-to-any-customer-and-create-an-order-for-them.png" alt="shop as a customer allows the admin to easily switch to any customer and create an order for them" width="1148" height="440" /></p>
<h3>Shop as a guest customer</h3>
<p><span style="font-weight: 400">This plugin enables you to switch to a guest user to shop as a guest customer on your online store.</span></p>
<p><img class="aligncenter wp-image-8477011 size-full" src="https://woocommerce.com/wp-content/uploads/2020/03/guest-1.png" alt="WooCommerce shop as a customer - Shop as guest customer" width="663" height="266" /></p>
<h3>View Customer Logins History in Log</h3>
<p><strong><span style="font-weight: 400">WooCommerce login as a customer can record the history of customers’ accessed accounts. You can easily view and export these records, as well as contact customers through WhatsApp. This plugin is also compatible with </span><a href="https://woocommerce.com/products/order-on-whatsapp-for-woocommerce/" target="_blank" rel="noopener">Order on Whatsapp</a></strong>.</p>
<p><img class="aligncenter wp-image-8541366 size-full" src="https://woocommerce.com/wp-content/uploads/2020/03/View-Customer-Logins-History-in-Log.png" alt="WooCommerce shop as a customer - Login history log" width="1148" height="440" /></p>
<h3>Search Customers by name or email</h3>
<p><span style="font-weight: 400">Admin can easily find any customers by searching them by name or email with WooCommerce shop as a customer.</span></p>
<p><img class="size-medium wp-image-18734005905577 aligncenter" src="https://woocommerce.com/wp-content/uploads/2020/03/Search-Customers-by-name-or-email-3.png?w=896" alt="Search Customers by name or email" width="896" height="236" /></p>
<h3>View customer orders and profiles</h3>
<p><span style="font-weight: 400">WooCommerce Login as a customer enables the store admin to select any customer from the list to see their profile and orders and can switch to the specific customer.</span></p>
<p><img class="size-medium wp-image-18734005905586 aligncenter" src="https://woocommerce.com/wp-content/uploads/2020/03/View-customer-orders-and-profiles-1.png?w=896" alt="View customer orders and profiles" width="896" height="181" /></p>
<h3>Switching back to Admin</h3>
<p><span style="font-weight: 400">Shop as a client allows the admin to change its status easily by clicking on the ‘Switch Back’ button in the bar.</span></p>
<p><img class="aligncenter wp-image-5501657 size-full" src="https://woocommerce.com/wp-content/uploads/2020/03/3-1.png" alt="Shop as a Customer - Switching back to Admin" width="750" height="274" /></p>
<h3><b>Search Customers by their Information</b></h3>
<p><span style="font-weight: 400">Easily search any customers based on their company name, address, and phone number. This way you can easily search a customer based on their information and start shopping as a customer.</span></p>
<p><img class="aligncenter wp-image-8541366 size-full" src="https://woocommerce.com/wp-content/uploads/2020/03/Search-Customers-by-their-Information-1.png?w=896" alt="Search Customers by their Information" width="1148" height="440" /></p>
<p><b>Send Order Invoices to Customers</b></p>
<p><span style="font-weight: 400">Keep customers informed when you log in and shop as a customer. Send the order invoice to the customer from the thankyou page so they have all the details of the order placed by you.</span></p>
<p><img class="size-medium wp-image-18734005905688 aligncenter" src="https://woocommerce.com/wp-content/uploads/2020/03/image-12-1.jpeg?w=751" alt="" width="751" height="736" /></p>
<h3>Offline payment method option</h3>
<p><span style="font-weight: 400">Admin can use the offline payment method when they are ordering the products on behalf of customers.</span></p>
<p><img class="aligncenter wp-image-6805307 size-full" src="https://woocommerce.com/wp-content/uploads/2020/03/2020-11-11_11-54-54.png" alt="shop as a customer - Offline payments" width="834" height="500" /></p>
<h3>Allow specific user roles to log in as a customer</h3>
<p><span style="font-weight: 400">You can also empower specific users by giving them roles so that they can also log in and shop on behalf of your valuable customers.</span></p>
<p><img class="aligncenter wp-image-8541353 size-full" src="https://woocommerce.com/wp-content/uploads/2020/03/Allow-specific-user-roles-to-login-as-customer.png" alt="WooCommerce shop as client - Allow specific user roles to log in as a customer" width="857" height="539" /></p>
<p> </p>
<h2>Compatibility</h2>
<p>Our plugins are designed to be highly versatile and also compatible with the most commonly used themes, browsers, builders, and mobile views. We understand the importance of flexibility and integration when it comes to enhancing your website’s functionality. Our plugins can effortlessly integrate with the following:</p>
<h3>Themes Compatibility</h3>
<ul>
<li>Store Front</li>
<li>Avada</li>
<li>Flatsome</li>
<li>Woodmart</li>
<li>WooCommerce default theme</li>
<li>Divi</li>
</ul>
<h3>Builders</h3>
<ul>
<li>Elementor</li>
<li>Bakery</li>
</ul>
<h3>Compatible with</h3>
<ul>
<li>Multi-Site</li>
<li>PHP 8</li>
</ul>

Shop as a Customer

<p><span style="font-weight: 400">Shop as a Customer to Create Orders for Offline Users. Switch Between Admin and Customer View in a Few Clicks!</span></p>

Flexi Custom Order Status vs Shop as a Customer