<ul class="wccom-tick-list-primary">
<li>Sends SMS text notifications, WhatsApp messages, and emails to customers and subscribers</li>
<li>Automates notifications based on WooCommerce order status changes</li>
<li>Creates and manages custom order statuses with next step actions</li>
<li>Serves as an all in one communication and marketing hub for customer messaging</li>
<li>Sends product page stock status notification reminders to bring customers back</li>
<li>Want to send SMS, WhatsApp and Email order updates, create custom order statuses, or alert shoppers when products return to stock? Flow Notify handles all of this in one powerful WooCommerce extension.</li>
<li>Built with <img class="emoji" role="img" src="https://s.w.org/images/core/emoji/14.0.0/svg/1f600.svg" alt="😀" /><img class="emoji" role="img" src="https://s.w.org/images/core/emoji/14.0.0/svg/1f613.svg" alt="😓" /><img class="emoji" role="img" src="https://s.w.org/images/core/emoji/14.0.0/svg/1f914.svg" alt="🤔" /><img class="emoji" role="img" src="https://s.w.org/images/core/emoji/14.0.0/svg/1f622.svg" alt="😢" /> and <img class="emoji" role="img" src="https://s.w.org/images/core/emoji/14.0.0/svg/2764.svg" alt="❤️" /> from our business to yours.</li>
</ul>
<hr />
<h2>Send SMS, WhatsApp and Email Notifications Right from WooCommerce</h2>
Flow Notify gives WooCommerce stores a complete customer communication system. It keeps shoppers informed with real time SMS, WhatsApp, and email updates triggered by order status changes, fulfillment actions, and custom events. Customers stay connected throughout the entire shopping and fulfillment experience.
Flow Notify automates WooCommerce notifications for SMS, WhatsApp, and email and gives you full control over message content and timing. You can personalize notifications with order totals, shipping methods, customer details, product information, and more.
<img class="size-medium wp-image-18734001391261 aligncenter" src="https://woocommerce.com/wp-content/uploads/2022/12/FNHeroIconsv10.png?w=600" alt="" width="600" height="490" />
Flow Notify also gives you powerful marketing tools. Send one time announcements, promotions, event updates, and product launches directly to customers. Add product stock alerts to bring shoppers back the moment inventory returns.
With Flow Notify, you improve communication, reduce support requests, build trust, and create better customer experiences across your entire WooCommerce store. Upgrade your workflow with Flow Notify today.
Custom Order Statuses
Custom order statuses allow you to design a workflow that matches your business. Use unique labels, icons, and colors to track every stage of the order lifecycle. You can assign a next step action so orders move smoothly through your process.
<img class="size-medium wp-image-18734001391301 aligncenter" src="https://woocommerce.com/wp-content/uploads/2022/12/FNHeroIcons-OrderStatusv10.png?w=600" alt="" width="600" height="490" />
This feature is ideal for stores that need clear order flows. You can <a href="https://flownotify.com/woocommerce-order-statuses/">create custom order statuses</a> such as Awaiting Payment, Packed, Ready for Pickup, or Shipped, and automatically send updates as each stage progresses.
Automated Notifications
Automated notifications are the core of Flow Notify. Send real time updates through <a href="https://flownotify.com/woocommerce-sms/">WooCommerce SMS</a>, <a href="https://flownotify.com/blog/woocommerce-whatsapp-order-notification/">WhatsApp Messages</a>, and <a href="https://flownotify.com/woocommerce-send-email-after-order/">email order notifications</a>. Customers always know the status of their orders.
Pair Flow Notify with <a href="https://jovvie.com/woocommerce-pos/">a great WooCommerce POS</a> to send digital receipts instantly. It works as a modern alternative to <a href="https://getbizprint.com/woocommerce-print-receipt/">printed receipts</a>.
<img class="size-medium wp-image-18734001391364 aligncenter" src="https://woocommerce.com/wp-content/uploads/2022/12/FNHeroIcons-Messagev10.png?w=600" alt="" width="600" height="490" />
Notifications can include detailed order information using more than twenty data fields. You can add product names, URLs, SKUs, shipping methods, payment methods, totals, customer information, and more. Flow Notify gives full flexibility.
<ol>
<li style="font-weight: 400">Order ID</li>
<li style="font-weight: 400">Date of Order</li>
<li style="font-weight: 400">Order Status Placed</li>
<li style="font-weight: 400">Payment Method used for Order</li>
<li style="font-weight: 400">Shipping Method selected for Order</li>
<li style="font-weight: 400">WooCommerce Transaction ID</li>
<li style="font-weight: 400">Billing Name</li>
<li style="font-weight: 400">Billing Email</li>
<li style="font-weight: 400">Order Total</li>
<li style="font-weight: 400">Shipping Total</li>
<li style="font-weight: 400">Tax Total</li>
<li style="font-weight: 400">WordPress Site Name</li>
<li style="font-weight: 400">WordPress Site URL</li>
<li style="font-weight: 400">Current Order Status</li>
<li style="font-weight: 400">Product Name</li>
<li style="font-weight: 400">Product URL</li>
<li style="font-weight: 400">Product SKU</li>
<li style="font-weight: 400">Product Sale Price</li>
<li style="font-weight: 400">Product Sale Start Date</li>
<li style="font-weight: 400">Product Sale End Date</li>
<li style="font-weight: 400">Product Stock Status</li>
<li style="font-weight: 400">Product Stock Quantity</li>
<li style="font-weight: 400">Product Rating</li>
<li style="font-weight: 400">Add Coupon IDs</li>
<li style="font-weight: 400">Custom Data Types</li>
</ol>
Flow Notify also handles <a href="https://flownotify.com/woocommerce-notifications/">automated WooCommerce notifications</a> for promotions, product announcements, upcoming sales, and event reminders.
One off Triggered Notifications
One off triggered notifications let you send individual messages for announcements, promotions, events, product updates, and company news. These messages are not tied to order changes and give you flexible control over customer communication.
<img class="size-medium wp-image-18734001391683 aligncenter" src="https://woocommerce.com/wp-content/uploads/2022/12/FNHeroIcons-Sendv10.png?w=600" alt="" width="600" height="490" />
Use one off messages to boost engagement, promote time sensitive offers, or share important updates. Flow Notify makes targeted communication simple and fast.
Product In Stock Notifications
Product in stock notifications help customers receive instant alerts when items return to inventory. Visitors can subscribe on product pages and Flow Notify sends automatic notifications when stock is updated.
This drives return traffic, increases conversions, and helps customers track the items they want most.
<img class="wp-image-18734001391728 size-medium aligncenter" src="https://woocommerce.com/wp-content/uploads/2022/12/FNHeroIconsProductv13.png?w=600" alt="" width="600" height="490" />
Messages can include product names, links back to your store, and custom content. Flow Notify handles the entire process automatically.
Why choose Flow Notify?
Flow Notify offers a powerful combination of automation, customization, and marketing tools that improve both customer experience and operational efficiency.
<ol>
<li style="font-weight: 400">Centralized system: Manage SMS, Email, and WhatsApp notifications from one unified dashboard.</li>
<li style="font-weight: 400">Customization options: Use custom labels, icons, colors, and data fields to personalize every message.</li>
<li style="font-weight: 400">Marketing capabilities: Send one off promotional campaigns, announcements, and event messages.</li>
<li style="font-weight: 400">Product in stock alerts: Bring customers back as soon as inventory returns.</li>
<li style="font-weight: 400">Ease of use: Fast setup and intuitive controls for store owners and teams.</li>
</ol>
Connect with your WooCommerce customers in a more meaningful way. Improve communication, build loyalty, and drive sales with Flow Notify.

Flow Notify

Sends instant SMS, email, and WhatsApp updates to keep customers informed at every stage of their WooCommerce order. Use Twilio for SMS and Meta for WhatsApp. Create automated flows for pickup, delivery, and order status changes with simple setup and reliable delivery.

<ul class="wccom-tick-list-primary">
<li>Allow customers to be notified when they can purchase an item that is currently out of stock</li>
<li>Easily identify ‘most wanted’ products to prioritise re-stocking</li>
<li>Allow customers to easily review and edit their waiting lists</li>
<li>Maintain a record of users that have been emailed an in-stock notification</li>
<li>Easily manage your waitlists from the WordPress admin</li>
<li>Add the waitlist elements for any product anywhere you choose using our shortcode</li>
<li>Plug-and-play functionality – just install, activate and go!</li>
</ul>
<hr class="wccom-product-heading__hr" />
<h2>Keep customers happy with back-in-stock notifications</h2>
Automatically notify customers when a product becomes available for purchase. The Waitlist for WooCommerce extension lets you track demand for out-of-stock items, making sure your customers feel informed, and therefore more likely to buy. Using a simple plugin, you can build up a waiting list of people wanting the unavailable item, then notify these customers automatically when products come back in stock.
<h2>Set up in seconds</h2>
It’s really easy to install and will instantly start turning missed opportunities into future sales. Customers register for an email alert to let them know when a product is back in stock, increasing the likelihood they’ll wait and shop with you instead of going to a competitor. It makes people feel valued by your business, and allows you to replenish stock intelligently based on demand.
<h2>How it works</h2>
It takes seconds for customers to join a waiting list via a button on the product listing of your WooCommerce store.
<figure id="attachment_18734005296225" aria-describedby="caption-attachment-18734005296225" style="width: 796px" class="wp-caption aligncenter"><img class="wp-image-18734005296225 size-medium" src="https://woocommerce.com/wp-content/uploads/2012/10/Screenshot_20250514_162030.png?w=796" alt="An example of a single product showing the "Join Waitlist" option" width="796" height="738" /><figcaption id="caption-attachment-18734005296225" class="wp-caption-text">An out-of-stock product showing the option to join it’s waitlist</figcaption></figure>
 
As soon as you update your stock numbers on the site, everyone on the list automatically gets an email with a link to the product, making it super-simple for them to buy.
Waitlist for WooCommerce fully supports simple products, product variations and the children of grouped products.
<h2>See who’s waiting for what</h2>
With Waitlist for WooCommerce, shop managers can sort products by number of customers on their waiting list. This allows them to quickly prioritize which products to re-stock.
<figure id="attachment_18734005296236" aria-describedby="caption-attachment-18734005296236" style="width: 896px" class="wp-caption aligncenter"><img class="wp-image-18734005296236 size-medium" src="https://woocommerce.com/wp-content/uploads/2012/10/Screenshot_20250514_162513.png?w=896" alt="The product listing screen showing the additional column for displaying waitlist counts" width="896" height="369" /><figcaption id="caption-attachment-18734005296236" class="wp-caption-text">An example of the added Waitlist column</figcaption></figure>
 
Shop managers can also view, manage and contact those on the waiting list for each product directly from the Edit Product screen through a custom product tab.
<img class="wp-image-18734005296242 size-medium aligncenter" src="https://woocommerce.com/wp-content/uploads/2012/10/Screenshot_20250514_162551.png?w=896" alt="" width="896" height="313" />
Here, it is easy to add/remove users from the waiting list, see archived lists, export a CSV of users on a waiting list/archive and adjust the waiting list options for this product.
<h2>Allow users to manage their own waiting lists</h2>
Users can view any products they have joined the waiting list for on the “Your Waitlists” tab on their “My Account” page.  This allows users to conveniently manage all their waiting lists in one place
<figure id="attachment_18734005296248" aria-describedby="caption-attachment-18734005296248" style="width: 812px" class="wp-caption aligncenter"><img class="wp-image-18734005296248 size-medium" src="https://woocommerce.com/wp-content/uploads/2012/10/Screenshot_20250514_162633.png?w=812" alt="waitlist tab shown on the WooCommerce my account page" width="812" height="606" /><figcaption id="caption-attachment-18734005296248" class="wp-caption-text">The default “Your Waitlists” tab shown on the “my account” page</figcaption></figure>
 
<h2>Get it working your way</h2>
Waitlist for WooCommerce comes with plenty of options for you to get the most from the plugin, including the following:
<ul class="wccom-tick-list-secondary">
<li>options to display opt-in elements when users sign up to a waitlist</li>
<li>options to also display waitlist buttons on archive pages (e.g. the shop page/product category pages)</li>
<li>options to add google analytic tracking codes to Waitlist for WooCommerce emails</li>
<li>options to email a site administrator when a customer joins a waitlist</li>
<li>options to set a minimum stock before Waitlist for WooCommerce in-stock notifications are sent out</li>
<li>and more…</li>
</ul>
<h2>Extend and customize</h2>
The default setup is ‘plug and play’, but Waitlist for WooCommerce adds a large number of WordPress action and filter hooks allowing you to customize it to suit your exact needs (See <a href="https://woocommerce.com/document/woocommerce-waitlist/#section-12">documentation</a> for more information). Customizations include:
<ul class="wccom-tick-list-secondary">
<li>Choosing the wording for notification emails</li>
<li>Tweaking the design of ‘join waiting list’ buttons</li>
<li>Hooking in extra functionality when users are added to/removed from a waiting list</li>
<li>Altering the design of the “Your Waitlists” page added to the “My Account” section</li>
</ul>
<div class="woo-sc-box info" style="clear: left">
Waitlist for WooCommerce is now compatible with the following extensions:
<ul>
<li>WooCommerce Subscriptions</li>
<li>WPML (The WordPress Multilingual Plugin)</li>
<li>The Events Calendar (from ModernTribe)</li>
<li>Product Bundles for WooCommerce (please see the FAQs on the documentation page for more information)</li>
</ul>
</div>

Waitlist

With Waitlist for WooCommerce customers can register for email notifications when out-of-stock products become available.

Flow Notify vs Waitlist