<p><b>Fraud Shield for WooCommerce </b><span style="font-weight: 400">protects your store by blocking spam orders and fake user registrations. It validates user registration, billing, and shipping details, as well as technical fields such as IP address, device type, OS, domain, and subdomain. </span></p>
<p><span style="font-weight: 400"><strong>Fraud Shield for WooCommerce</strong> is your smart defence against fake signups and spam orders. It uses intelligent validation across registration, billing, shipping, and technical fields (such as IP, OS, and device type) to block suspicious activity, keeping your store secure and clean.</span></p>
<h3>Types of Fraud Shield Rules</h3>
<ul class="wp-block-list">
<li>Block disposable or suspicious email domains</li>
<li>Detect and block users by IP address, device type (mobile, desktop, bot, etc.)</li>
<li>Detect and block users by operating system (e.g., Android, Windows, Unknown OS)</li>
<li>Block spam user registrations using field-level validation</li>
<li>Prevent fake or suspicious orders by validating checkout fields</li>
<li>Validate billing and shipping details (name, phone, email, ZIP, etc.)</li>
<li>Automatically record users who trigger blocked values as “<strong>Blocked Users</strong>“</li>
<li>Maintain a Blocked <strong>User Log </strong>with detailed info (IP, device, OS, etc.)</li>
<li>Maintain a <strong>Debug Log</strong> to track validation and blocking events</li>
</ul>
<h2>Why you should add Fraud Shield for WooCommerce</h2>
<p><span style="font-weight: 400">Fraud Shield for WooCommerce is essential for safeguarding your store against the risks of fake sign-ups, spam orders, and fraudulent activities.</span></p>
<p><span style="font-weight: 400">By validating user registration details, billing and shipping addresses, and technical parameters such as IP address, device type, operating system, and domain, it prevents suspicious transactions before they impact your business.</span></p>
<p><span style="font-weight: 400">Adding Fraud Shield is not just about security — it’s about building trust, maintaining smooth operations, and focusing on growing your business without worrying about threats.</span></p>
<hr class="wccom-product-heading__hr" />
<h2>When to add Fraud Shield for WooCommerce</h2>
<p><span style="font-weight: 400">You should add Fraud Shield as soon as you notice or want to prevent suspicious activity in your store. This includes:</span></p>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400">Receiving </span><b>spam registrations</b><span style="font-weight: 400"> or fake customer accounts.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Experiencing </span><b>high-order cancellations</b><span style="font-weight: 400"> or chargebacks.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Getting orders with </span><b>incomplete or mismatched billing/shipping details</b><span style="font-weight: 400">.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Seeing </span><b>multiple signups from the same IP or device</b><span style="font-weight: 400"> in a short time.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Expanding your store to </span><b>new regions</b><span style="font-weight: 400"> with higher fraud risk.</span></li>
</ul>
<p><span style="font-weight: 400">Installing Fraud Shield early helps you stay ahead of threats, avoid revenue loss, and protect your store’s reputation before problems escalate.</span></p>
<hr class="wccom-product-heading__hr" />
<h2>Types of Rules Configurations</h2>
<p><span style="font-weight: 400">Fraud Shield for WooCommerce offers four main types of validation rules to protect your store from spam, fake accounts, and fraudulent orders:</span></p>
<div class="twocol-one">
<p><b>Registration Rules:</b></p>
<p>Safeguard your store from fake or spam user signups by validating critical fields during the registration process.</p>
<p>Available settings include username validation to block generic or numeric-only usernames, email username validation to block emails with suspicious local parts, and email domain validation to restrict sign-ups from known spam, disposable, or fake email domains.</p>
</div>
<div class="twocol-one last"><img class="aligncenter size-full wp-image-18734005957183" src="https://woocommerce.com/wp-content/uploads/2025/10/registration_settings.png" alt="Registration settings" width="980" height="719" /></div>
<div class="twocol-one"><b>Checkout Billing Address Rules:</b></p>
<p>Validate billing details during checkout to prevent fake orders and suspicious transactions. These rules identify incomplete, invalid, or mismatched billing data, stopping fraud before it reaches payment processing.</p>
<p>Available settings cover validation for billing details, including name, address, city, state, country, postal code, email, phone number, and company. This helps block fake, invalid, or disposable information to maintain data accuracy and prevent fraudulent or low-quality orders.</p>
</div>
<div class="twocol-one last"><img class="aligncenter size-full wp-image-18734005957187" src="https://woocommerce.com/wp-content/uploads/2025/10/checkout-settings.png" alt="checkout settings" width="980" height="798" /></div>
<p><b>Checkout Shipping Address Rules:</b></p>
<p>Ensure shipping details are accurate and legitimate. By blocking fake or bot-generated addresses, these rules reduce delivery issues, save fulfilment costs, and maintain a smooth order experience for genuine customers.</p>
<p>Available settings cover validation for shipping details, including first and last names, address, city, state, country, postal code, phone number, and company. This ensures the blocking of fake, invalid, or suspicious entries to maintain accurate and trustworthy order information.</p>
<div class="twocol-one">
<p><b>Technical Rules:</b></p>
<p>Go beyond basic form validation with system-level checks. Technical rules verify IP addresses, browsers, device types, and other metadata to detect patterns linked to fraudulent behavior. This adds a powerful, invisible layer of protection that works in real time.</p>
<p>Available settings include validation for IP address, device, browser, operating system, email domain, user role, and user ID, allowing you to block traffic from suspicious sources, outdated systems, disposable email domains, restricted user roles, or known spam accounts.</p>
</div>
<div class="twocol-one last"><img class="aligncenter size-full wp-image-18734005957189" src="https://woocommerce.com/wp-content/uploads/2025/10/technical-settings.png" alt="Technical Settings" width="980" height="894" /></div>
<p>With these four layers of configurable rules, Fraud Shield provides <b>precise, proactive control</b><span style="font-weight: 400"> over fraud prevention, helping you block bad actors without disrupting genuine customers.</span></p>
<hr class="wccom-product-heading__hr" />
<h2>Global Settings</h2>
<p><span style="font-weight: 400">The General Settings section allows store owners to manage the core functionality of the </span><b>Fraud Shield for WooCommerce</b><span style="font-weight: 400"> extension.</p>
<p>It provides global controls to enable or disable the extension, configure how fraud detection rules behave, and manage logging for security insights and debugging. <br />These settings help ensure that validation rules are applied efficiently while offering visibility into all blocked attempts</span><span style="font-weight: 400">.<br /><img class="aligncenter size-full wp-image-18734005957198" src="https://woocommerce.com/wp-content/uploads/2025/10/global-settings.png" alt="Global Settings" width="980" height="654" /><br /></span></p>
<hr class="wccom-product-heading__hr" />
<h2>Blocked User Section</h2>
<p><span style="font-weight: 400">The “</span><b>Blocked User</b><span style="font-weight: 400">” section of this extension offers a comprehensive dashboard that lists all users who were blocked due to failing fraud detection rules during registration or checkout.</span></p>
<p><img class="aligncenter size-full wp-image-18734005957209" src="https://woocommerce.com/wp-content/uploads/2025/10/blocked-users.png" alt="blocked users" width="980" height="560" /></p>
<hr class="wccom-product-heading__hr" />
<h2>Prevent fraudulent registrations from specific email domains</h2>
<p><strong>Scenario:</strong> You want to prevent fake account creation using disposable emails and suspicious addresses, commonly used for testing or fraudulent purposes.</p>
<p></p>
<p></p>
<p><strong>Steps to create the validation rule:</strong></p>
<p></p>
<ol class="wp-block-list"></p>
<li>In your store’s WP Admin dashboard, go to <em>WooCommerce > Settings > Fraud Shield</em>.</li>
<p></p>
<p></p>
<li>Add a Registration Rule:
<ul class="wp-block-list">
<li style="list-style-type: none">
<ul class="wp-block-list"></p>
<li>Enable fraud shield for registration</li>
<p></p>
<p></p>
<li>Enable email validation</li>
<p></p>
<p></p>
<li>Add value in block email domains like tempmail.com, mailinator.com</li>
<p></p>
<p></p>
<li>Save your changes for the registration rule <img src="https://woocommerce.com/wp-content/uploads/2025/10/registration-user-block-admin-settings.png?w=980" alt="" /></li>
</ul>
</li>
</ul>
<ul class="wp-block-list"></ul>
<p></li>
<p></p>
<p></p>
<li>Now, if a customer adds an email with a domain name that is blocked with error message. <img src="https://woocommerce.com/wp-content/uploads/2025/10/user-registration-validation.png" alt="" /></li>
</ol>
<p></p>
<hr class="wccom-product-heading__hr" />
<h2>How to Block Fraud Orders</h2>
<p>Configure to protect your WooCommerce store by blocking fraudulent orders automatically. Use smart filters like user email, name, and other identifiers to stop scammers before checkout.</p>
<h3>Ways to Block Fraudulent Orders:</h3>
<ul class="wccom-tick-list-primary">
<li><strong>Block by Email Address</strong> – Add suspicious or blacklisted email IDs to automatically prevent new orders.</li>
<li><strong>Block by Customer Name</strong> – Stop repeat offenders or fake name patterns (e.g., “Test User,” “Demo Buyer”).</li>
<li><strong>Block by Domain</strong> – Restrict orders from disposable or spammy email domains like <em>@tempmail.com</em>.</li>
<li><strong>Custom Rule Setup</strong> – Create multiple blocking conditions (email + name + payment method) for maximum protection.</li>
</ul>
<div class="twocol-one">
<p><b>Admin Setting Screen</b></p>
<p><img class="aligncenter size-full wp-image-18734005957546" src="https://woocommerce.com/wp-content/uploads/2025/10/admin-order-block-by-email-settings.png" alt="admin order block by email settings" width="980" height="493" /></div>
<div class="twocol-one last">
<p><b>Checkout Page Screen</b></p>
<p><img class="aligncenter size-full wp-image-18734005957547" src="https://woocommerce.com/wp-content/uploads/2025/10/checkout-page-email-block.png" alt="" width="980" height="623" /></div>
<hr class="wccom-product-heading__hr" />
<h2>How to Get Started</h2>
<ol>
<li>Download, install, and activate this extension.</li>
<li>Check out our <a href="https://woocommerce.com/document/fraud-shield/">detailed documentation</a> to help you customize your fraud prevention tools specific to your store’s needs.</li>
<li>Something missing or could be done better? We love feedback — let us know how we’re doing via support and we’ll gladly assist!</li>
</ol>

Fraud Shield

<p>Protect your WooCommerce store from spam orders and fake registrations with ease.</p>

<ul class="wccom-tick-list-primary">
<li><b>Block Customers by Name</b> ― <span style="font-weight: 400">Instantly stop suspicious purchases by filtering out known or repeat-offender names.</span></li>
<li><b>Email Address Blacklisting</b> ― <span style="font-weight: 400">Automatically reject orders from flagged email addresses to prevent spam and fraud. Block individual emails, whole domains, or use wildcards to catch any variation — no fraudulent order gets through.</span></li>
<li><b>Phone Number Filtering</b> ― <span style="font-weight: 400">Block transactions from phone numbers linked to previous fraud or abuse.</span></li>
<li><b>Custom Rule Combinations</b> ― <span style="font-weight: 400">Combine name, email, and phone filters to build precise, flexible blocking rules.</span></li>
</ul>
<hr />
<h2>Why Block Fraudulent Orders in WooCommerce?</h2>
<p><span style="font-weight: 400">Fraud, spam, and repeat refund abusers can quietly eat away at your profits. The WooCommerce Blacklist extension gives you full control over who can place orders — so you stop high-risk users before they ever reach checkout.</span></p>
<ul class="wccom-tick-list-secondary">
<li class="whitespace-normal break-words"><b>Reduce Chargebacks</b> — <span style="font-weight: 400">Block high-risk customers before they complete a purchase.</span></li>
<li class="whitespace-normal break-words"><b>Save on Processing Fees</b> — <span style="font-weight: 400">Avoid paying transaction costs or refunds on orders you know you’ll cancel.</span></li>
<li class="whitespace-normal break-words"><b>Protect Your Store’s Reputation</b> — <span style="font-weight: 400">Prevent chaos caused by fake customers and repeat offenders.</span></li>
<li class="whitespace-normal break-words"><b>Improve the Shopping Experience</b> — <span style="font-weight: 400">Prevent disruptions caused by spam orders and fake accounts abusing the checkout process.</span></li>
</ul>
<h2><b>How the WooCommerce Blacklist Plugin Works</b></h2>
<p class="whitespace-pre-wrap break-words"><span style="font-weight: 400">WooCommerce Blacklist is easy to set up and built for store owners — not developers. You can now enforce customer filtering rules without touching a line of code.</span></p>
<p><span style="font-weight: 400">It all happens behind the scenes, so your store stays secure and your customer experience seamless.</span></p>
<ul class="wccom-tick-list-secondary">
<li class="whitespace-normal break-words"><span style="font-weight: 400">Add names, email addresses, or phone numbers to your blacklist.</span></li>
<li class="whitespace-normal break-words"><span style="font-weight: 400">Combine multiple criteria for more advanced blocking rules.</span></li>
<li class="whitespace-normal break-words"><span style="font-weight: 400">The system automatically stops matching users during checkout — no manual review required.</span></li>
<li class="whitespace-normal break-words"><span style="font-weight: 400">Display a professional message when a customer is blocked.</span></li>
</ul>
<h2><b>Built for Store Owners</b></h2>
<p><span style="font-weight: 400">WooCommerce Blacklist doesn’t just protect your store—it does it gracefully.</span></p>
<p><span style="font-weight: 400">Deliver a professional experience, even when blocking access. You can show custom messages to blocked users, explaining why they can’t complete a purchase, helping you stay secure </span><i><span style="font-weight: 400">and</span></i><span style="font-weight: 400"> customer-friendly.</span></p>
<p><img class="alignnone wp-image-18734005091830 size-medium" src="https://woocommerce.com/wp-content/uploads/2025/03/Screenshot-2025-03-26-115347.png?w=896" alt="WooCommerce checkout screen showing blocked customer error message from Blacklist plugin" width="896" height="699" /></p>
<h2 class="text-xl font-bold text-text-200 mt-1 -mb-0.5">Fully Compatible with WooCommerce Blocks</h2>
<p class="whitespace-pre-wrap break-words"><span style="font-weight: 400">Blacklist for WooCommerce works seamlessly with both the classic WooCommerce checkout and the newer WooCommerce Blocks checkout. No matter which version you use, protection remains consistent and reliable. </span><span style="font-weight: 400"><br />
</span><span style="font-weight: 400"><br />
</span><span style="font-weight: 400">No extra setup required.</span></p>
<h2>How to Block Fraudulent Customers Automatically on WooCommerce</h2>
<div class="wp-block-columns is-layout-flex" style="align-items: center !important">
<div class="wp-block-column" style="flex-basis: 35%"><img class="alignnone" src="https://woocommerce.com/wp-content/uploads/2025/03/blacklist-for-woocommerce-block-customers-by-name.png?w=300" alt="Blocked customer name example in WooCommerce Blacklist plugin" width="300" height="184" /></div>
<div class="wp-block-column" style="flex-basis: 55%">
<h2><b>Name-Based Blocking</b></h2>
<p><span style="font-weight: 400">Prevent repeat offenders or abusive customers from placing orders by blocking purchases based on full name. This is ideal for dealing with individuals who use multiple email addresses but the same name across transactions. </span></p>
</div>
</div>
<div class="wp-block-columns is-layout-flex" style="align-items: center !important">
<div class="wp-block-column" style="flex-basis: 35%"><img class="alignnone" src="https://woocommerce.com/wp-content/uploads/2025/03/blacklist-for-woocommerce-email-address-blacklisting.png?w=300" alt="Blocked email address example in WooCommerce Blacklist plugin" width="300" height="184" /></div>
<div class="wp-block-column" style="flex-basis: 55%">
<h2><b>Email Address Filtering</b></h2>
<p><span style="font-weight: 400">Block specific email addresses or entire domains to prevent spam orders in WooCommerce, fake signups, and fraudulent accounts. Great for preventing abuse from disposable or blacklisted email providers. You can also add wildcard rules to block all emails from a specific domain name at once.</span></p>
</div>
</div>
<div class="wp-block-columns is-layout-flex" style="align-items: center !important">
<div class="wp-block-column" style="flex-basis: 35%"><img class="alignnone" src="https://woocommerce.com/wp-content/uploads/2025/03/blacklist-for-woocommerce-phone-number-filtering.png?w=300" alt="Blocked phone number example in WooCommerce Blacklist plugin" width="300" height="184" /></div>
<div class="wp-block-column" style="flex-basis: 55%">
<h2><b>Phone Number Screening</b></h2>
<p><span style="font-weight: 400">Identify and block transactions tied to suspicious or high-risk phone numbers. Especially useful when names or emails vary, but the buyer reuses the same phone across orders. </span></p>
</div>
</div>
<div class="wp-block-columns is-layout-flex" style="align-items: center !important">
<div class="wp-block-column" style="flex-basis: 35%"><img class="alignnone" src="https://woocommerce.com/wp-content/uploads/2025/03/blacklist-users-based-on-ip-address.png?w=300" alt="Blacklist users based on their IP Address" width="300" height="184" /></div>
<div class="wp-block-column" style="flex-basis: 55%">
<h2><b>Block by IP Address</b></h2>
<p><span style="font-weight: 400">You can block specific IP addresses to prevent unwanted purchases from particular users or locations. This blocking feature is especially useful for stopping fraudulent transactions, preventing repeated chargebacks, restricting access from certain geographic regions, or blocking automated bot attacks that attempt to exploit your payment system.</span></p>
</div>
</div>
<div class="wp-block-columns is-layout-flex" style="align-items: center !important">
<div class="wp-block-column" style="flex-basis: 35%"><img class="alignnone" src="https://woocommerce.com/wp-content/uploads/2025/03/activity-log.png?w=300" alt="Track all purchase attempts from banned users" width="300" height="184" /></div>
<div class="wp-block-column" style="flex-basis: 55%">
<h2><b>Track Blocked Purchase Attempts</b></h2>
<p><span style="font-weight: 400">Check your logs to identify blacklisted users who attempted to make purchases. This monitoring is particularly useful for tracking behavioral patterns, identifying repeat offenders, detecting coordinated fraud attempts, and gathering data to refine your blocking strategies.</span></p>
</div>
</div>
<div class="wp-block-columns is-layout-flex" style="align-items: center !important">
<div class="wp-block-column" style="flex-basis: 35%"><img class="alignnone" src="https://woocommerce.com/wp-content/uploads/2025/03/display-a-custom-message-to-blocked-users.png?w=300" alt="Track all purchase attempts from banned users" width="300" height="184" /></div>
<div class="wp-block-column" style="flex-basis: 55%">
<h2><b>Add your Custom Ban Message</b></h2>
<p><span style="font-weight: 400">Customize the message displayed to blocked users to maintain professional customer relationships. Instead of revealing the actual ban reason, you can craft polite, diplomatic messages that preserve your brand reputation while still preventing unwanted transactions.</span></p>
</div>
</div>
<div class="wp-block-columns is-layout-flex" style="align-items: center !important">
<div class="wp-block-column" style="flex-basis: 35%"><img class="alignnone" src="https://woocommerce.com/wp-content/uploads/2025/03/order-metabox-for-instant-blocking.png?w=300" alt="You can enable the metabox within the orders page to instantly block any user by Full Name, Phone Number, or IP Address directly from their order details" width="300" height="184" /></div>
<div class="wp-block-column" style="flex-basis: 55%">
<h2><b>Enable Metabox Within Orders Page</b></h2>
<p><span style="font-weight: 400">You can enable the metabox within the orders page to instantly block any user by Full Name, Phone Number, or IP Address directly from their order details. This convenient feature streamlines your workflow by eliminating the need to navigate to separate settings pages when you identify problematic customers.</span></p>
</div>
</div>
<div class="wp-block-columns is-layout-flex" style="align-items: center !important">
<div class="wp-block-column" style="flex-basis: 35%"><img class="alignnone" src="https://woocommerce.com/wp-content/uploads/2025/03/blacklist-for-woocommerce-custom-rule-combinations.png?w=300" alt="Blacklist users based on their IP Address" width="300" height="184" /></div>
<div class="wp-block-column" style="flex-basis: 55%">
<h2><b>Custom Rules Combinations</b></h2>
<p><span style="font-weight: 400">Combine filters for name, email, and phone to create powerful, flexible rules tailored to your business. Block customers using any combination and fine-tune your settings for highly targeted customer restrictions in WooCommerce.<br />
</span></p>
</div>
</div>
<h2>Ready to take control of your checkout?</h2>
<p>WooCommerce Blacklist is already helping stores like yours prevent fake orders, chargebacks, and unnecessary support headache</p>
<p>Start blocking fraudulent customers today — and keep bad buyers out while protecting your profits.</p>

Blacklist

<p><strong>Take control of who shops in your store.</strong></p>
<p>WooCommerce Blacklist lets you block specific customers by email, phone number, or full name — stopping spam orders, fraud, and repeat offenders before they reach checkout.</p>
<p>Protect your business from chargebacks, abusive buyers, and fake orders with a powerful, flexible tool built for proactive fraud prevention in WooCommerce.</p>

Fraud Shield vs Blacklist