Home & Garden Order Status Manager for WooCommerce helps you reduce “Where is my order?” tickets by turning order updates into clear, customer-friendly messages.
Instead of generic statuses, you get a ready-to-use Home & Garden workflow (preparing, restocking, ready to ship, shipped, appointment delivery, partial delivery, delivered, after-sales). Each status can display a plain-language explanation on the customer’s order page, so shoppers instantly understand what’s happening and what to expect next.
You can also add delivery details per order (carrier, tracking link, number of parcels, delivery type, estimated date, appointment date/time). When available, these details are automatically shown to the customer and can be included in the “status changed” email, using smart placeholders like <code>{tracking_url}</code>, <code>{appointment_datetime}</code>, and <code>{parcels_count}</code>.
Result: fewer support requests, fewer misunderstandings, and a smoother post-purchase experience — especially for bulky items, scheduled deliveries, and split shipments common in the Home & Garden sector.
Built for WooCommerce. Simple to configure. Designed for real Home & Garden logistics.

Home and Garden Order Status Manager

Manage Home & Garden–ready WooCommerce order statuses with clear customer messaging, delivery details, automated emails, bulk actions, and quick admin controls.

<ul class="wccom-tick-list-primary">
<li>Scale up your store’s order management. Delegate order processing to your team.</li>
<li>Tighten data access control. Make sure your team can only access the customer orders assigned to them.</li>
<li>Streamline your order processing workflow. Assign orders automatically.</li>
</ul>
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The Assign Orders extension allows you to assign customer orders to specific members of your team. Control access to orders and assign orders automatically using rules you define.
<h2>Manual assignment</h2>
Manually assign orders to a specific member of your order management team.
<img class="alignnone size-full wp-image-18734002945381" src="https://woocommerce.com/wp-content/uploads/2023/11/manual-assignment.png" alt="" width="980" height="299" />
<h2>Automatic assignment</h2>
Rules can be defined so that new customer orders will be automatically assigned to the right admin user for processing, based on the conditions you set. Combine different conditions based on key order properties such as which customer placed the order, which products have been ordered, or what the total value of the order is.
By setting rules based on order status, you can automatically reassign the same order to different people as it moves through your order processing workflow.
<img class="alignnone size-full wp-image-18734002939766" src="https://woocommerce.com/wp-content/uploads/2023/11/assignment-rules.png" alt="" width="980" height="267" />
<h2>Email notifications</h2>
When an order gets assigned, either manually or automatically, an email notification is automatically triggered to let users know an order is awaiting their attention..
<h2>Control access</h2>
Keep customer data protected by limiting your team’s access to customer orders, so they can only view and edit the orders they have been assigned. They will see a customised view of just the orders assigned to them.
Store owners can control who has the power to reassign orders by granting WordPress capabilities.
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Assign Orders

Control who can access and edit customer orders with manual or automatic assignment rules.

Home and Garden Order Status Manager vs Assign Orders