<p>Get peace of mind with our <strong>14-day free trial!</strong></p>
<h2>Store downtime means lost sales</h2>
<div class="wccom-bundle-section">
<div class="wccom-bundle-section-container">
<div class="wccom-bundle-section-content wccom-bundle-section-left">
<p>One minute of downtime costs small e-commerce businesses an average of almost $9,000. Jetpack VaultPress Backup gives you the tools to get your WooCommerce store back online in minutes.</p>
</div>
<div class="wccom-bundle-section-image"><img class="alignnone wp-image-7417316 " src="https://woocommerce.com/wp-content/uploads/2021/02/woo1.jpg?w=620" alt="Graph showing the lost sales if you don't back up your WooCommerce store." width="486" height="504" /></div>
</div>
</div>
<div class="wccom-bundle-section">
<div class="wccom-bundle-section-container">
<div class="wccom-bundle-section-content wccom-bundle-section-right">
<h2>If your host’s servers go down, you’re covered.</h2>
<p><span style="font-weight: 400">Host backups offer some protection but may not be sufficient to fully safeguard your valuable data. They often have limitations, such as single daily backups only, on-site storage, and clunky interfaces.</span><br />
<span style="font-weight: 400">Unlock the VaultPress Backup advantage:</span></p>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400">Unmatched Security: Safeguard every change in real-time in the ultra-secure Jetpack Cloud</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Instant Recovery: Restore your site even when your host is down.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Backups built specifically for WordPress and WooCommerce sites.</span></li>
</ul>
</div>
<div class="wccom-bundle-section-image"><img class="wp-image alignnone" src="https://woocommerce.com/wp-content/uploads/2021/02/image-15.png?w=620" alt="" width="501" height="468" /></div>
</div>
</div>
<div class="wccom-bundle-section">
<div class="wccom-bundle-section-container">
<div class="wccom-bundle-section-content wccom-bundle-section-left">
<h2>Backups built for WooCommerce</h2>
<p><span style="font-weight: 400">Backups are essential for eCommerce stores. New orders can come in at any moment, so you need a plan to keep your order and customer data safe. That’s why we designed the Jetpack VaultPress Backup plugin specifically with WooCommerce in mind.</span></p>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400">Restore your site to any past state while keeping all orders and customer data current</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Protect your customer data and stay GDPR compliant</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Custom WooCommerce table backups</span></li>
</ul>
</div>
<div class="wccom-bundle-section-image"><img class="wp-image-8986798 alignnone" src="https://woocommerce.com/wp-content/uploads/2021/02/backup-woocommerce.jpeg?w=620" alt="" width="501" height="468" /></div>
</div>
</div>
<div class="wccom-bundle-section">
<div class="wccom-bundle-section-container">
<div class="wccom-bundle-section-content wccom-bundle-section-right">
<h2>Protect your data</h2>
<p>Protecting customer data is harder than ever with persistent hackers, plugin vulnerabilities, and even human error. Jetpack VaultPress Backup saves your data in multiple places around the globe in real-time to ensure your business is always safe.</p>
</div>
<div class="wccom-bundle-section-image"><img class="alignnone wp-image-8986801 " src="https://woocommerce.com/wp-content/uploads/2021/02/Manage-Orders@2x.png?w=620" alt="" width="480" height="608" /></div>
</div>
</div>
<div class="wccom-bundle-section">
<div class="wccom-bundle-section-container">
<div class="wccom-bundle-section-content wccom-bundle-section-left">
<h2>Plugins made for each other</h2>
<p>Jetpack and WooCommerce are both <a href="https://automattic.com/">Automattic</a> companies, so plugins are fully compatible and you can work with a single support team.</p>
</div>
<div class="wccom-bundle-section-image"><img class="alignnone wp-image-18734001293858 size-medium" src="https://woocommerce.com/wp-content/uploads/2021/02/Jetpack-Woo@2x.png?w=620" alt="" width="620" height="86" /></div>
<div></div>
</div>
</div>
<hr />
<div class="wccom-bundle-section">
<h2 class="wccom-bundle-section-header-title">The best real-time backups for WooCommerce</h2>
<p> </p>
<ul>
<li>Real-time backups so each sale and update is saved</li>
<li>One-click restore to any point, including through the Jetpack mobile app</li>
<li>All orders are restored on top of the backup regardless of your restoration point</li>
<li>30-day archive & activity log</li>
<li class="jp-plan__feature-description"><span style="font-weight: 400">10GB storage included (enough for most sites, further storage options available if needed)</span></li>
<li>Risk free, fully refundable for 14 days</li>
</ul>
</div>
<hr />
<div class="wccom-bundle-section"></div>
<div class="wccom-bundle-section">
<div class="wccom-bundle-section-container">
<div class="wccom-bundle-section-content wccom-bundle-section-left">
<p>“It took just one click to restore my WooCommerce store. It was a great interface and it did the job. Jetpack VaultPress Backup saved my site really quickly.”</p>
<p class="wccom-bundle-header-fineprint">Oli, Developer, <a href="https://jetpack.com/2020/06/16/jetpack-backup-saved-community-bookshop/">Sevenoaks Bookshop</a></p>
<p class="wccom-bundle-header-fineprint"><img class="alignnone wp-image-7417313 " src="https://woocommerce.com/wp-content/uploads/2021/02/woo4.jpg?w=480" alt="Photo of Oli, developer who uses WooCommerce backup by Jetpack" width="245" height="245" /></p>
</div>
</div>
</div>
<hr />
<h2 class="wccom-bundle-section-header-title" style="text-align: left">How do I back up my WooCommerce store?</h2>
<p>Good news, it’s now fast and <em>incredibly</em> easy to make backups of your WooCommerce store and keep all of your orders safe. <a href="https://woocommerce.com/posts/how-to-easily-backup-and-restore-woocommerce/">Read on</a><strong>.</strong></p>
<h2>Why do I need backups?</h2>
<ul>
<li><a href="https://jetpack.com/2020/03/06/wordpress-website-backups-101/">Website backups 101</a></li>
<li><a href="https://jetpack.com/2019/12/04/six-common-ways-wordpress-users-break-their-websites/">Six ways people break their sites</a></li>
<li><a href="https://jetpack.com/2019/12/13/how-the-jetpack-activity-log-helps-you-manage-a-wordpress-site/">Diagnose issues with the activity log</a></li>
</ul>
<h2>Doesn’t my host already have backups?</h2>
<p>Most hosts have some sort of backup. But they are often infrequent and difficult to restore. If your site goes down, you need access to your backups. If they’re stored on your hosting platform (or your hard drive!), and your files are compromised, your database backup could be compromised too.</p>
<p>Jetpack’s off-site backup storage allows you to restore a clean version of your website even if you can’t log in. When you rely solely on your host’s built-in backups, you’re putting all your eggs in one basket. Here is <a href="https://jetpack.com/2017/07/06/wordpress-support-hosting-mistakes/">one story from a Jetpack customer</a> of what can happen. Without a third-party backup that copies your files off-site, your website could be at risk. One false move by you or your host could compromise your web files or delete them entirely.</p>
<h2>How do I create a WordPress backup for my site?</h2>
<p>If you don’t have Backups as part of your Jetpack plan, go to your WordPress admin dashboard and then go to <strong>Jetpack > Dashboard > Plans</strong>.</p>
<p>As soon as you purchase VaultPress Backup, it will be activated, and the first backup will be completed. There are barely any settings to configure, and you don’t need coding experience.</p>
<p>You’ll know your WordPress backup has been created if you see a <strong>Backup complete</strong> event in the activity log.</p>
<p>By clicking the three-dot ellipsis to the right of the description, you can see the download and restore options.</p>
<h2>Don’t see your WordPress backup in the activity log?</h2>
<p>If you notice that backups are not being saved yet, update your <a href="https://jetpack.com/support/ssh-sftp-and-ftp-credentials/">site credentials</a>. Go to <strong>Manage > Settings > Jetpack</strong>. You should see a form that allows you to add your site credentials.</p>
<p>If Jetpack cannot make contact with your site and it’s not able to create backups, you’ll receive an email after two failed attempts.</p>
<h2>Can I use VaultPress Backup to migrate my website to a different host?</h2>
<p>Yes! VaultPress Backup is also a WordPress migration plugin, so you can migrate your site to a new WordPress install on any server. This is helpful if you decide to move to a new host. For more details, visit <a href="https://jetpack.com/support/cloning/">the support page</a>.</p>
<h2>Can VaultPress Backup be used to migrate to a different address?</h2>
<p>Yes, just enter the server credentials for the new site address. These are the credentials that Jetpack will use to clone your site from your current host to your new host. If you’re confused about what these credentials are, how they work, or why we need them, you can read more about that in our <a href="https://jetpack.com/support/ssh-sftp-and-ftp-credentials/">SSH, SFTP, FTP Credentials guide</a>.</p>
<h2>Does VaultPress Backup take care of all the path changes with an address migration?</h2>
<p>Yes. VaultPress Backup is a WordPress migration plugin, so just enter the destination WordPress path. This is the path in which your site’s files are stored relative to where the SSH, SFTP or FTP user has access. For more details, visit <a href="https://jetpack.com/support/cloning/">the support page</a>.</p>
<h2>Can I clone my website with VaultPress Backup?</h2>
<p>Yes! VaultPress Backup lets you copy your site to any server. This is helpful if you want to create a copy of your site on your current server to use for testing and development. For more details, visit <a href="https://jetpack.com/support/cloning/">the support page</a>.</p>
<h2>Can I use Jetpack to back up my database?</h2>
<p>Yes, the VaultPress Backup plugin backs up your WordPress database. Specifically, any tables that begin with your WordPress table prefix and also have a unique key or primary key. For more details, visit <a href="https://jetpack.com/support/backup/">the support page</a>.</p>
<h2>Can I use Jetpack to back up my files?</h2>
<p>Yes, the VaultPress Backup plugin backs up your WordPress database. This includes all files in the <code>plugins</code>, <code>mu-plugins</code>, <code>themes</code>, and <code>uploads</code> directories. For more details, visit <a href="https://jetpack.com/support/backup/">the support page</a>.</p>
<h2>Can I use Jetpack to back up my site without plugins?</h2>
<p>Yes. We will exclude any directory containing a file named <code>.donotbackup</code>. If need be, you can create these files yourself to intentionally prevent certain directories from being backed up. If a directory named <code>donotbackup</code> is added, we will also exclude all files inside that directory. For more details, visit <a href="https://jetpack.com/support/backup/">the support page</a>.</p>
<h2>Can VaultPress Backup save files to Google Drive or Dropbox?</h2>
<p>VaultPress Backup doesn’t support saving files directly onto Google Drive or Dropbox. We securely store your backups on our servers, saved redundantly in multiple locations around the globe. If you’d like to retain a copy, you can download your backup and upload to a third-party site.</p>
<h2>Can I download my backups?</h2>
<p>Yes. To download your backup, open your <a href="https://jetpack.com/support/activity-log/">activity log</a>. Use the filters to find the event that you’d like to use, then click the ellipsis (three dots) icon, and choose Download backup. For more details, visit <a href="https://jetpack.com/support/restoring-with-jetpack-backup/">the support page</a>.</p>
<h2>Does VaultPress Backup support WordPress multisite?</h2>
<p>No, VaultPress Backup does not currently support WordPress multisite</p>
<h2>Does VaultPress Backup support split site or split home URLs?</h2>
<p>No, VaultPress Backup does not currently support split site or split home URLs.</p>
<h2>Is there a backup size limit?</h2>
<p>No. With VaultPress Backup, there is no backup size limit. If a backup takes you over the limit for your total storage, we will warn you before making any changes to your service.</p>
<h2>Need help?</h2>
<ul>
<li><a href="https://jetpack.com/support/backup/">Getting started</a></li>
<li><a href="https://jetpack.com/support/activity/">Using the activity log</a></li>
<li><a href="https://jetpack.com/support/scope-of-support/">Scope of support</a></li>
</ul>

Jetpack VaultPress Backup

<p>Protect your WooCommerce store with Jetpack VaultPress Backup. Real-time backups save every sale and one-click restores get you back online quickly. Plus, we now offer a 14-day free trial!</p>

<ul class="wccom-tick-list-primary">
<li><strong>Set custom risk scoring rules based on order behavior, IP location, and customer details</strong></li>
<li><strong>Assign individual weights (0–10) to each rule to calculate a dynamic risk percentage per order</strong></li>
<li><strong>Enable or disable specific risk conditions like first-time buyer, high-risk countries, or billing/shipping mismatch</strong></li>
<li><strong>Blacklist fraudulent orders by email, domain, IP address, phone number, country, state, or zip code</strong></li>
<li><strong>Restrict orders from specific user roles, proxy users, or previously flagged addresses</strong></li>
<li><strong>Customize the error message shown to blocked customers during checkout</strong></li>
<li><strong>Whitelist trusted customers by email, domain, IP address, payment method, or shipping region</strong></li>
<li><strong>Whitelist overrides blacklist to ensure smooth ordering for safe users</strong></li>
<li><strong>View calculated risk score directly inside the WooCommerce order detail page for transparency</strong></li>
<li><strong>Detect and block bulk bot orders or repeated transactions from the same customer</strong></li>
<li><strong>Supports all WooCommerce payment gateways and shipping methods out of the box</strong></li>
<li><strong>Lightweight, fast, and designed to run fraud checks without affecting checkout performance</strong></li>
</ul>
<hr class="wccom-product-single__section-hr" />
<h2>Why Anti-Fraud Protection Is Essential for WooCommerce Stores</h2>
<p>Running an online store today means more than just selling products—it also means defending your business against the growing threat of digital fraud. With online transactions increasing, fraudsters have become smarter, targeting vulnerable WooCommerce stores with fake orders, stolen credit cards, and automated attacks. What may seem like a single suspicious order could actually be part of a larger fraud pattern designed to exploit your store’s checkout process.</p>
<p>Every unauthorized transaction not only chips away at your revenue but also burdens you with refund requests, chargeback penalties, and customer trust issues. If left unchecked, these risks can snowball into serious operational damage.</p>
<p><strong>Anti-Fraud Protection for WooCommerce</strong> offers a powerful, easy-to-use solution to detect and stop fraudulent behavior before it affects your bottom line. Whether it’s blocking high-risk IPs, preventing bulk bot checkouts, or detecting mismatches between customer details and locations, this plugin gives you complete control to define what’s risky—and what’s not.</p>
<p>From solo entrepreneurs to high-volume stores, this tool is especially useful during:</p>
<ul>
<li>Product launches or holiday sales—when fraud attempts spike</li>
<li>Accepting international orders or unfamiliar payment methods</li>
<li>Detecting rapid order frequency from the same user or region</li>
<li>Blocking suspicious email domains or repeat offenders</li>
</ul>
<h2>Benefits</h2>
<h3>Risk Score Rules – Dynamic Fraud Risk Evaluation</h3>
<p>These features in <strong>Anti Fraud Protection plugin</strong> allow you to intelligently analyze and score orders based on custom-defined conditions. Each rule can be toggled on/off and assigned a weight from 0–10, contributing to a final risk percentage per order.</p>
<figure id="attachment_18734005209130" aria-describedby="caption-attachment-18734005209130" style="width: 495px" class="wp-caption alignnone"><img class="wp-image-18734005209130 size-medium" title="Risk analysis of fraud detection score" src="https://woocommerce.com/wp-content/uploads/2025/04/risk-analysis.png?w=495" alt="Fraud real time Risk Analysis" width="495" height="590" /><figcaption id="caption-attachment-18734005209130" class="wp-caption-text">Fraud protection risk analysis</figcaption></figure>
<h4>Detailed Features:</h4>
<ul class="">
<li><strong>First-Time Order Detection:</strong> Flag orders placed by new customers with no previous order history.</li>
<li><strong>Billing and Shipping Address Mismatch:</strong> Detect when billing and shipping details don’t align—a common fraud signal.</li>
<li><strong>IP Country vs Billing Country Mismatch:</strong> Compare geolocation from IP with billing country for suspicious differences.</li>
<li><strong>IP Country vs Shipping Country Mismatch:</strong> Flag orders where the shipping country doesn’t match IP location.</li>
<li><strong>International Order Flag:</strong> Automatically tag cross-border orders that may carry a higher fraud risk.</li>
<li><strong>High-Risk Email Domain Detection:</strong> Block orders using throwaway or temporary email domains.</li>
<li><strong>High-Risk Countries Filter:</strong> Mark specific countries as high risk and evaluate accordingly.</li>
<li><strong>Order Amount Threshold Check:</strong> Add risk weight to high-value purchases exceeding a set amount.</li>
<li><strong>Custom Risk Scoring:</strong> Assign weights to rules (0–10) to build a dynamic total risk percentage.</li>
<li><strong>Order Risk Score Display:</strong> See risk scores in real-time on the WooCommerce order detail page.</li>
</ul>
<figure id="attachment_18734005209093" aria-describedby="caption-attachment-18734005209093" style="width: 896px" class="wp-caption alignnone"><img class="wp-image-18734005209093 size-medium" title="Configure rules to prevent card testing attacks and velocity attacks and prevent block fake orders" src="https://woocommerce.com/wp-content/uploads/2025/04/WooCommerce-settings_ca83fd.png?w=896" alt="Fraud protection rules" width="896" height="1293" /><figcaption id="caption-attachment-18734005209093" class="wp-caption-text">Configure rules to detect block fake orders.</figcaption></figure>
<h3>Blacklist System – Block Suspicious Customers Automatically</h3>
<p>With <strong>Anti Fraud Protection Plugin</strong> stop fraudulent transactions before they happen by blacklisting emails, IPs, and shipping regions. This feature provides instant order blocking for high-risk criteria.</p>
<ul class="">
<li><strong>Block Specific Email Addresses:</strong> Manually block known fraudulent email accounts.</li>
<li><strong>Block Email Domains:</strong> Prevent entire domains like <code>tempmail.com</code> from placing orders.</li>
<li><strong>Phone Number Blocking:</strong> Restrict transactions from suspicious or spam phone numbers.</li>
<li><strong>IP Address Blocking:</strong> Add single or multiple IPs to the blacklist to prevent future orders.</li>
<li><strong>IP Country Blocking:</strong> Restrict orders from high-risk countries based on geolocation.</li>
<li><strong>User Role Restrictions:</strong> Block roles like Guest, Subscriber, or custom roles from ordering.</li>
<li><strong>Shipping Address Blocking:</strong> Identify and stop orders going to fraudulent addresses.</li>
<li><strong>Block Shipping Country, State, or Zip Code:</strong> Deny orders from flagged locations to prevent repeat fraud.</li>
<li><strong>Customizable Error Messages:</strong> Show a tailored checkout message when an order is blocked.</li>
</ul>
<figure id="attachment_18734005209091" aria-describedby="caption-attachment-18734005209091" style="width: 896px" class="wp-caption alignnone"><img class="wp-image-18734005209091 size-medium" title="Rule to configure blacklisting settings to protect site from fraud orders" src="https://woocommerce.com/wp-content/uploads/2025/04/blacklist-order-settings_caa1c0.png?w=896" alt="Black list orders and users" width="896" height="775" /><figcaption id="caption-attachment-18734005209091" class="wp-caption-text">Black list specific orders to prevent fake orders and minimize card testing attacks.</figcaption></figure>
<h3>Whitelist System – Allow Trusted Users to Bypass Anti Fraud Checks</h3>
<p>Ensure seamless transactions for VIPs, employees, or trusted clients. Whitelisted users always bypass <strong>Anti Fraud</strong> filters, even if other conditions are met.</p>
<ul class="">
<li><strong>Whitelist Specific Email Addresses:</strong> Allow select users to order even if domain is blocked.</li>
<li><strong>Whitelist Email Domains:</strong> Trust domains like <code>@yourcompany.com</code> to ensure easy ordering.</li>
<li><strong>Whitelist IP Addresses:</strong> Permit known IPs from your office, team, or partners to always succeed.</li>
<li><strong>Whitelist User Roles:</strong> Automatically allow orders from Admins, Shop Managers, or other trusted roles.</li>
<li><strong>Whitelist Payment Methods:</strong> Trust secure gateways like Stripe or verified bank transfers.</li>
<li><strong>Whitelist Shipping Locations:</strong> Allow safe zip codes, countries, and states without triggering blocks.</li>
</ul>
<figure id="attachment_18734005209089" aria-describedby="caption-attachment-18734005209089" style="width: 896px" class="wp-caption alignnone"><img class="wp-image-18734005209089 size-medium" src="https://woocommerce.com/wp-content/uploads/2025/04/whitelist-settings_3a7b6e.png?w=896" alt="whitelist specific orders from being marked as fake orders." width="896" height="532" /><figcaption id="caption-attachment-18734005209089" class="wp-caption-text">Configure whitelisting settings to prevent order marked as fake order</figcaption></figure>

Anti Fraud Protection

<p>Anti-Fraud Protection automatically detects and blocks fraudulent orders using customizable rules, ensuring secure transactions and reducing chargebacks</p>

Jetpack VaultPress Backup vs Anti Fraud Protection