<p>Get peace of mind with our <strong>14-day free trial!</strong></p>
<h2>Store downtime means lost sales</h2>
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<p>One minute of downtime costs small e-commerce businesses an average of almost $9,000. Jetpack VaultPress Backup gives you the tools to get your WooCommerce store back online in minutes.</p>
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<div class="wccom-bundle-section-image"><img class="alignnone wp-image-7417316 " src="https://woocommerce.com/wp-content/uploads/2021/02/woo1.jpg?w=620" alt="Graph showing the lost sales if you don't back up your WooCommerce store." width="486" height="504" /></div>
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<h2>If your host’s servers go down, you’re covered.</h2>
<p><span style="font-weight: 400">Host backups offer some protection but may not be sufficient to fully safeguard your valuable data. They often have limitations, such as single daily backups only, on-site storage, and clunky interfaces.</span><br />
<span style="font-weight: 400">Unlock the VaultPress Backup advantage:</span></p>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400">Unmatched Security: Safeguard every change in real-time in the ultra-secure Jetpack Cloud</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Instant Recovery: Restore your site even when your host is down.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Backups built specifically for WordPress and WooCommerce sites.</span></li>
</ul>
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<div class="wccom-bundle-section-image"><img class="wp-image alignnone" src="https://woocommerce.com/wp-content/uploads/2021/02/image-15.png?w=620" alt="" width="501" height="468" /></div>
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<h2>Backups built for WooCommerce</h2>
<p><span style="font-weight: 400">Backups are essential for eCommerce stores. New orders can come in at any moment, so you need a plan to keep your order and customer data safe. That’s why we designed the Jetpack VaultPress Backup plugin specifically with WooCommerce in mind.</span></p>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400">Restore your site to any past state while keeping all orders and customer data current</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Protect your customer data and stay GDPR compliant</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Custom WooCommerce table backups</span></li>
</ul>
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<h2>Protect your data</h2>
<p>Protecting customer data is harder than ever with persistent hackers, plugin vulnerabilities, and even human error. Jetpack VaultPress Backup saves your data in multiple places around the globe in real-time to ensure your business is always safe.</p>
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<div class="wccom-bundle-section-image"><img class="alignnone wp-image-8986801 " src="https://woocommerce.com/wp-content/uploads/2021/02/Manage-Orders@2x.png?w=620" alt="" width="480" height="608" /></div>
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<h2>Plugins made for each other</h2>
<p>Jetpack and WooCommerce are both <a href="https://automattic.com/">Automattic</a> companies, so plugins are fully compatible and you can work with a single support team.</p>
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<h2 class="wccom-bundle-section-header-title">The best real-time backups for WooCommerce</h2>
<p> </p>
<ul>
<li>Real-time backups so each sale and update is saved</li>
<li>One-click restore to any point, including through the Jetpack mobile app</li>
<li>All orders are restored on top of the backup regardless of your restoration point</li>
<li>30-day archive & activity log</li>
<li class="jp-plan__feature-description"><span style="font-weight: 400">10GB storage included (enough for most sites, further storage options available if needed)</span></li>
<li>Risk free, fully refundable for 14 days</li>
</ul>
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<p>“It took just one click to restore my WooCommerce store. It was a great interface and it did the job. Jetpack VaultPress Backup saved my site really quickly.”</p>
<p class="wccom-bundle-header-fineprint">Oli, Developer, <a href="https://jetpack.com/2020/06/16/jetpack-backup-saved-community-bookshop/">Sevenoaks Bookshop</a></p>
<p class="wccom-bundle-header-fineprint"><img class="alignnone wp-image-7417313 " src="https://woocommerce.com/wp-content/uploads/2021/02/woo4.jpg?w=480" alt="Photo of Oli, developer who uses WooCommerce backup by Jetpack" width="245" height="245" /></p>
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<h2 class="wccom-bundle-section-header-title" style="text-align: left">How do I back up my WooCommerce store?</h2>
<p>Good news, it’s now fast and <em>incredibly</em> easy to make backups of your WooCommerce store and keep all of your orders safe. <a href="https://woocommerce.com/posts/how-to-easily-backup-and-restore-woocommerce/">Read on</a><strong>.</strong></p>
<h2>Why do I need backups?</h2>
<ul>
<li><a href="https://jetpack.com/2020/03/06/wordpress-website-backups-101/">Website backups 101</a></li>
<li><a href="https://jetpack.com/2019/12/04/six-common-ways-wordpress-users-break-their-websites/">Six ways people break their sites</a></li>
<li><a href="https://jetpack.com/2019/12/13/how-the-jetpack-activity-log-helps-you-manage-a-wordpress-site/">Diagnose issues with the activity log</a></li>
</ul>
<h2>Doesn’t my host already have backups?</h2>
<p>Most hosts have some sort of backup. But they are often infrequent and difficult to restore. If your site goes down, you need access to your backups. If they’re stored on your hosting platform (or your hard drive!), and your files are compromised, your database backup could be compromised too.</p>
<p>Jetpack’s off-site backup storage allows you to restore a clean version of your website even if you can’t log in. When you rely solely on your host’s built-in backups, you’re putting all your eggs in one basket. Here is <a href="https://jetpack.com/2017/07/06/wordpress-support-hosting-mistakes/">one story from a Jetpack customer</a> of what can happen. Without a third-party backup that copies your files off-site, your website could be at risk. One false move by you or your host could compromise your web files or delete them entirely.</p>
<h2>How do I create a WordPress backup for my site?</h2>
<p>If you don’t have Backups as part of your Jetpack plan, go to your WordPress admin dashboard and then go to <strong>Jetpack > Dashboard > Plans</strong>.</p>
<p>As soon as you purchase VaultPress Backup, it will be activated, and the first backup will be completed. There are barely any settings to configure, and you don’t need coding experience.</p>
<p>You’ll know your WordPress backup has been created if you see a <strong>Backup complete</strong> event in the activity log.</p>
<p>By clicking the three-dot ellipsis to the right of the description, you can see the download and restore options.</p>
<h2>Don’t see your WordPress backup in the activity log?</h2>
<p>If you notice that backups are not being saved yet, update your <a href="https://jetpack.com/support/ssh-sftp-and-ftp-credentials/">site credentials</a>. Go to <strong>Manage > Settings > Jetpack</strong>. You should see a form that allows you to add your site credentials.</p>
<p>If Jetpack cannot make contact with your site and it’s not able to create backups, you’ll receive an email after two failed attempts.</p>
<h2>Can I use VaultPress Backup to migrate my website to a different host?</h2>
<p>Yes! VaultPress Backup is also a WordPress migration plugin, so you can migrate your site to a new WordPress install on any server. This is helpful if you decide to move to a new host. For more details, visit <a href="https://jetpack.com/support/cloning/">the support page</a>.</p>
<h2>Can VaultPress Backup be used to migrate to a different address?</h2>
<p>Yes, just enter the server credentials for the new site address. These are the credentials that Jetpack will use to clone your site from your current host to your new host. If you’re confused about what these credentials are, how they work, or why we need them, you can read more about that in our <a href="https://jetpack.com/support/ssh-sftp-and-ftp-credentials/">SSH, SFTP, FTP Credentials guide</a>.</p>
<h2>Does VaultPress Backup take care of all the path changes with an address migration?</h2>
<p>Yes. VaultPress Backup is a WordPress migration plugin, so just enter the destination WordPress path. This is the path in which your site’s files are stored relative to where the SSH, SFTP or FTP user has access. For more details, visit <a href="https://jetpack.com/support/cloning/">the support page</a>.</p>
<h2>Can I clone my website with VaultPress Backup?</h2>
<p>Yes! VaultPress Backup lets you copy your site to any server. This is helpful if you want to create a copy of your site on your current server to use for testing and development. For more details, visit <a href="https://jetpack.com/support/cloning/">the support page</a>.</p>
<h2>Can I use Jetpack to back up my database?</h2>
<p>Yes, the VaultPress Backup plugin backs up your WordPress database. Specifically, any tables that begin with your WordPress table prefix and also have a unique key or primary key. For more details, visit <a href="https://jetpack.com/support/backup/">the support page</a>.</p>
<h2>Can I use Jetpack to back up my files?</h2>
<p>Yes, the VaultPress Backup plugin backs up your WordPress database. This includes all files in the <code>plugins</code>, <code>mu-plugins</code>, <code>themes</code>, and <code>uploads</code> directories. For more details, visit <a href="https://jetpack.com/support/backup/">the support page</a>.</p>
<h2>Can I use Jetpack to back up my site without plugins?</h2>
<p>Yes. We will exclude any directory containing a file named <code>.donotbackup</code>. If need be, you can create these files yourself to intentionally prevent certain directories from being backed up. If a directory named <code>donotbackup</code> is added, we will also exclude all files inside that directory. For more details, visit <a href="https://jetpack.com/support/backup/">the support page</a>.</p>
<h2>Can VaultPress Backup save files to Google Drive or Dropbox?</h2>
<p>VaultPress Backup doesn’t support saving files directly onto Google Drive or Dropbox. We securely store your backups on our servers, saved redundantly in multiple locations around the globe. If you’d like to retain a copy, you can download your backup and upload to a third-party site.</p>
<h2>Can I download my backups?</h2>
<p>Yes. To download your backup, open your <a href="https://jetpack.com/support/activity-log/">activity log</a>. Use the filters to find the event that you’d like to use, then click the ellipsis (three dots) icon, and choose Download backup. For more details, visit <a href="https://jetpack.com/support/restoring-with-jetpack-backup/">the support page</a>.</p>
<h2>Does VaultPress Backup support WordPress multisite?</h2>
<p>No, VaultPress Backup does not currently support WordPress multisite</p>
<h2>Does VaultPress Backup support split site or split home URLs?</h2>
<p>No, VaultPress Backup does not currently support split site or split home URLs.</p>
<h2>Is there a backup size limit?</h2>
<p>No. With VaultPress Backup, there is no backup size limit. If a backup takes you over the limit for your total storage, we will warn you before making any changes to your service.</p>
<h2>Need help?</h2>
<ul>
<li><a href="https://jetpack.com/support/backup/">Getting started</a></li>
<li><a href="https://jetpack.com/support/activity/">Using the activity log</a></li>
<li><a href="https://jetpack.com/support/scope-of-support/">Scope of support</a></li>
</ul>

Jetpack VaultPress Backup

<p>Protect your WooCommerce store with Jetpack VaultPress Backup. Real-time backups save every sale and one-click restores get you back online quickly. Plus, we now offer a 14-day free trial!</p>

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<li><strong>Signup Verification</strong></li>
<li><strong>Checkout Verification</strong></li>
<li><strong>Login Authentication</strong></li>
<li><strong>Customizable Verification Experience</strong></li>
</ul>
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<h3>Signup Verification</h3>
<p>When a user registers on your WooCommerce store, they must verify their email before their account is created. As soon as they complete the signup form, an automated verification email with a unique OTP (One-Time Password) is sent to their inbox. A verification popup appears on the registration page, prompting users to enter the OTP. If they do not verify their email, their account remains uncreated, ensuring that only valid customers can register. Users can request a new OTP if needed, and the verification process remains seamless and secure. This feature helps prevent fake registrations, spam accounts, and unauthorized signups, improving your store’s security and data accuracy.</p>
<p><img class="aligncenter size-full wp-image-18734004926401" src="https://woocommerce.com/wp-content/uploads/2021/06/signup-verification.png" alt="" width="527" height="489" /></p>
<h3>Checkout Verification</h3>
<p>For guest users who want to make a purchase, email verification is required before completing the checkout process. This ensures that only genuine users can place orders, reducing fraudulent and spam purchases. When a guest user enters their email on the cart or checkout page, a verification email with an OTP (One-Time Password) is sent to their inbox. They must enter the OTP to proceed with the order.</p>
<p>Additionally, there is an option to <strong>require checkout verification only for free orders</strong>, ensuring that users claiming free products verify their email before completing the order.</p>
<p><img class="aligncenter size-full wp-image-18734004926411" src="https://woocommerce.com/wp-content/uploads/2021/06/checkout-verification.png" alt="" width="534" height="506" /></p>
<h3>Login Authentication</h3>
<p>Enhance the security of your WooCommerce store with Login Authentication, ensuring that only verified users can access their accounts. This feature provides two levels of authentication to protect user accounts from unauthorized access.</p>
<p>The first option sends an email notification whenever a user logs in, informing them of the login activity, including details such as the device and location. This helps users stay informed and take action if any suspicious activity is detected.</p>
<p>The second option adds an extra layer of security by requiring email verification when a user logs in from a different browser, a new device, or after a certain period of inactivity. In this case, an OTP (One-Time Password) is sent to the registered email, and the user must enter it to complete the login process. Without verifying the OTP, they will not be able to access their account, ensuring protection against unauthorized logins.</p>
<p><img class="aligncenter size-full wp-image-18734004926416" src="https://woocommerce.com/wp-content/uploads/2021/06/login-authentication.png" alt="" width="636" height="489" /></p>
<h3>Customizable Verification Experience</h3>
<p>Enhance the user experience with a fully customizable verification popup and email design. Store admins can personalize the verification popup’s layout, colors, text, and styling to match their brand identity, ensuring a seamless and professional look.</p>
<p>Additionally, the verification email content can be customized to include personalized messages, branding elements, and clear instructions for users to complete their email verification. These customization options help create a cohesive and branded experience while improving user engagement and trust.</p>
<p><img class="aligncenter size-full wp-image-18734004926417" src="https://woocommerce.com/wp-content/uploads/2021/06/customizable-verification-experience.png" alt="" width="641" height="381" /></p>

Customer Email Verification

<p>The Customer Email Verification will verify your customers’ email addresses during registration and checkout to reduce registration and spam orders.</p>

Jetpack VaultPress Backup vs Customer Email Verification