<p>Get peace of mind with our <strong>14-day free trial!</strong></p>
<h2>Store downtime means lost sales</h2>
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<p>One minute of downtime costs small e-commerce businesses an average of almost $9,000. Jetpack VaultPress Backup gives you the tools to get your WooCommerce store back online in minutes.</p>
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<div class="wccom-bundle-section-image"><img class="alignnone wp-image-7417316 " src="https://woocommerce.com/wp-content/uploads/2021/02/woo1.jpg?w=620" alt="Graph showing the lost sales if you don't back up your WooCommerce store." width="486" height="504" /></div>
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<h2>If your host’s servers go down, you’re covered.</h2>
<p><span style="font-weight: 400">Host backups offer some protection but may not be sufficient to fully safeguard your valuable data. They often have limitations, such as single daily backups only, on-site storage, and clunky interfaces.</span><br />
<span style="font-weight: 400">Unlock the VaultPress Backup advantage:</span></p>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400">Unmatched Security: Safeguard every change in real-time in the ultra-secure Jetpack Cloud</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Instant Recovery: Restore your site even when your host is down.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Backups built specifically for WordPress and WooCommerce sites.</span></li>
</ul>
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<h2>Backups built for WooCommerce</h2>
<p><span style="font-weight: 400">Backups are essential for eCommerce stores. New orders can come in at any moment, so you need a plan to keep your order and customer data safe. That’s why we designed the Jetpack VaultPress Backup plugin specifically with WooCommerce in mind.</span></p>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400">Restore your site to any past state while keeping all orders and customer data current</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Protect your customer data and stay GDPR compliant</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Custom WooCommerce table backups</span></li>
</ul>
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<h2>Protect your data</h2>
<p>Protecting customer data is harder than ever with persistent hackers, plugin vulnerabilities, and even human error. Jetpack VaultPress Backup saves your data in multiple places around the globe in real-time to ensure your business is always safe.</p>
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<div class="wccom-bundle-section-image"><img class="alignnone wp-image-8986801 " src="https://woocommerce.com/wp-content/uploads/2021/02/Manage-Orders@2x.png?w=620" alt="" width="480" height="608" /></div>
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<h2>Plugins made for each other</h2>
<p>Jetpack and WooCommerce are both <a href="https://automattic.com/">Automattic</a> companies, so plugins are fully compatible and you can work with a single support team.</p>
</div>
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<h2 class="wccom-bundle-section-header-title">The best real-time backups for WooCommerce</h2>
<p> </p>
<ul>
<li>Real-time backups so each sale and update is saved</li>
<li>One-click restore to any point, including through the Jetpack mobile app</li>
<li>All orders are restored on top of the backup regardless of your restoration point</li>
<li>30-day archive & activity log</li>
<li class="jp-plan__feature-description"><span style="font-weight: 400">10GB storage included (enough for most sites, further storage options available if needed)</span></li>
<li>Risk free, fully refundable for 14 days</li>
</ul>
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<p>“It took just one click to restore my WooCommerce store. It was a great interface and it did the job. Jetpack VaultPress Backup saved my site really quickly.”</p>
<p class="wccom-bundle-header-fineprint">Oli, Developer, <a href="https://jetpack.com/2020/06/16/jetpack-backup-saved-community-bookshop/">Sevenoaks Bookshop</a></p>
<p class="wccom-bundle-header-fineprint"><img class="alignnone wp-image-7417313 " src="https://woocommerce.com/wp-content/uploads/2021/02/woo4.jpg?w=480" alt="Photo of Oli, developer who uses WooCommerce backup by Jetpack" width="245" height="245" /></p>
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<h2 class="wccom-bundle-section-header-title" style="text-align: left">How do I back up my WooCommerce store?</h2>
<p>Good news, it’s now fast and <em>incredibly</em> easy to make backups of your WooCommerce store and keep all of your orders safe. <a href="https://woocommerce.com/posts/how-to-easily-backup-and-restore-woocommerce/">Read on</a><strong>.</strong></p>
<h2>Why do I need backups?</h2>
<ul>
<li><a href="https://jetpack.com/2020/03/06/wordpress-website-backups-101/">Website backups 101</a></li>
<li><a href="https://jetpack.com/2019/12/04/six-common-ways-wordpress-users-break-their-websites/">Six ways people break their sites</a></li>
<li><a href="https://jetpack.com/2019/12/13/how-the-jetpack-activity-log-helps-you-manage-a-wordpress-site/">Diagnose issues with the activity log</a></li>
</ul>
<h2>Doesn’t my host already have backups?</h2>
<p>Most hosts have some sort of backup. But they are often infrequent and difficult to restore. If your site goes down, you need access to your backups. If they’re stored on your hosting platform (or your hard drive!), and your files are compromised, your database backup could be compromised too.</p>
<p>Jetpack’s off-site backup storage allows you to restore a clean version of your website even if you can’t log in. When you rely solely on your host’s built-in backups, you’re putting all your eggs in one basket. Here is <a href="https://jetpack.com/2017/07/06/wordpress-support-hosting-mistakes/">one story from a Jetpack customer</a> of what can happen. Without a third-party backup that copies your files off-site, your website could be at risk. One false move by you or your host could compromise your web files or delete them entirely.</p>
<h2>How do I create a WordPress backup for my site?</h2>
<p>If you don’t have Backups as part of your Jetpack plan, go to your WordPress admin dashboard and then go to <strong>Jetpack > Dashboard > Plans</strong>.</p>
<p>As soon as you purchase VaultPress Backup, it will be activated, and the first backup will be completed. There are barely any settings to configure, and you don’t need coding experience.</p>
<p>You’ll know your WordPress backup has been created if you see a <strong>Backup complete</strong> event in the activity log.</p>
<p>By clicking the three-dot ellipsis to the right of the description, you can see the download and restore options.</p>
<h2>Don’t see your WordPress backup in the activity log?</h2>
<p>If you notice that backups are not being saved yet, update your <a href="https://jetpack.com/support/ssh-sftp-and-ftp-credentials/">site credentials</a>. Go to <strong>Manage > Settings > Jetpack</strong>. You should see a form that allows you to add your site credentials.</p>
<p>If Jetpack cannot make contact with your site and it’s not able to create backups, you’ll receive an email after two failed attempts.</p>
<h2>Can I use VaultPress Backup to migrate my website to a different host?</h2>
<p>Yes! VaultPress Backup is also a WordPress migration plugin, so you can migrate your site to a new WordPress install on any server. This is helpful if you decide to move to a new host. For more details, visit <a href="https://jetpack.com/support/cloning/">the support page</a>.</p>
<h2>Can VaultPress Backup be used to migrate to a different address?</h2>
<p>Yes, just enter the server credentials for the new site address. These are the credentials that Jetpack will use to clone your site from your current host to your new host. If you’re confused about what these credentials are, how they work, or why we need them, you can read more about that in our <a href="https://jetpack.com/support/ssh-sftp-and-ftp-credentials/">SSH, SFTP, FTP Credentials guide</a>.</p>
<h2>Does VaultPress Backup take care of all the path changes with an address migration?</h2>
<p>Yes. VaultPress Backup is a WordPress migration plugin, so just enter the destination WordPress path. This is the path in which your site’s files are stored relative to where the SSH, SFTP or FTP user has access. For more details, visit <a href="https://jetpack.com/support/cloning/">the support page</a>.</p>
<h2>Can I clone my website with VaultPress Backup?</h2>
<p>Yes! VaultPress Backup lets you copy your site to any server. This is helpful if you want to create a copy of your site on your current server to use for testing and development. For more details, visit <a href="https://jetpack.com/support/cloning/">the support page</a>.</p>
<h2>Can I use Jetpack to back up my database?</h2>
<p>Yes, the VaultPress Backup plugin backs up your WordPress database. Specifically, any tables that begin with your WordPress table prefix and also have a unique key or primary key. For more details, visit <a href="https://jetpack.com/support/backup/">the support page</a>.</p>
<h2>Can I use Jetpack to back up my files?</h2>
<p>Yes, the VaultPress Backup plugin backs up your WordPress database. This includes all files in the <code>plugins</code>, <code>mu-plugins</code>, <code>themes</code>, and <code>uploads</code> directories. For more details, visit <a href="https://jetpack.com/support/backup/">the support page</a>.</p>
<h2>Can I use Jetpack to back up my site without plugins?</h2>
<p>Yes. We will exclude any directory containing a file named <code>.donotbackup</code>. If need be, you can create these files yourself to intentionally prevent certain directories from being backed up. If a directory named <code>donotbackup</code> is added, we will also exclude all files inside that directory. For more details, visit <a href="https://jetpack.com/support/backup/">the support page</a>.</p>
<h2>Can VaultPress Backup save files to Google Drive or Dropbox?</h2>
<p>VaultPress Backup doesn’t support saving files directly onto Google Drive or Dropbox. We securely store your backups on our servers, saved redundantly in multiple locations around the globe. If you’d like to retain a copy, you can download your backup and upload to a third-party site.</p>
<h2>Can I download my backups?</h2>
<p>Yes. To download your backup, open your <a href="https://jetpack.com/support/activity-log/">activity log</a>. Use the filters to find the event that you’d like to use, then click the ellipsis (three dots) icon, and choose Download backup. For more details, visit <a href="https://jetpack.com/support/restoring-with-jetpack-backup/">the support page</a>.</p>
<h2>Does VaultPress Backup support WordPress multisite?</h2>
<p>No, VaultPress Backup does not currently support WordPress multisite</p>
<h2>Does VaultPress Backup support split site or split home URLs?</h2>
<p>No, VaultPress Backup does not currently support split site or split home URLs.</p>
<h2>Is there a backup size limit?</h2>
<p>No. With VaultPress Backup, there is no backup size limit. If a backup takes you over the limit for your total storage, we will warn you before making any changes to your service.</p>
<h2>Need help?</h2>
<ul>
<li><a href="https://jetpack.com/support/backup/">Getting started</a></li>
<li><a href="https://jetpack.com/support/activity/">Using the activity log</a></li>
<li><a href="https://jetpack.com/support/scope-of-support/">Scope of support</a></li>
</ul>

Jetpack VaultPress Backup

<p>Protect your WooCommerce store with Jetpack VaultPress Backup. Real-time backups save every sale and one-click restores get you back online quickly. Plus, we now offer a 14-day free trial!</p>

<p>Data Privacy Manager for WooCommerce adds a self-service privacy center to WooCommerce My Account, giving customers a clear place to request data exports, ask for data erasure, and start an account deletion workflow.</p>
<p>It helps store teams reduce manual privacy request emails, manage customer privacy workflows from WooCommerce Admin, and support GDPR-style privacy request handling with a cleaner customer experience. Customers can see available privacy actions, follow request status, download completed export files, and receive updates during account deletion. Store teams can configure privacy options, manage account-closure review, customize plugin-managed emails, and control which staff users can help manage privacy workflows.</p>
<h2>What you’ll get</h2>
<p>With Data Privacy Manager for WooCommerce, you can add customer privacy workflow tools directly to your store:</p>
<ul class="wccom-tick-list-primary">
<li><strong>Data Privacy area in My Account:</strong> Give customers one clear place to manage supported privacy actions from their WooCommerce account.</li>
<li><strong>Personal data export requests:</strong> Let customers request a copy of their personal data and download completed export files when available.</li>
<li><strong>Personal data erasure requests:</strong> Allow customers to submit erasure requests and follow their status from My Account.</li>
<li><strong>Account deletion workflow:</strong> Add a structured account-closure flow with OTP confirmation, hold-period handling, cancellation support, and customer-facing status updates.</li>
<li><strong>Request history and status tracking:</strong> Show customers what is pending, confirmed, completed, cancelled, or awaiting follow-up.</li>
<li><strong>WooCommerce Admin privacy workspace:</strong> Manage privacy settings, account-closure requests, workflow options, staff access, and plugin-managed emails from WooCommerce Admin.</li>
<li><strong>Editable privacy emails:</strong> Customize plugin-managed customer and staff emails for clearer privacy communication.</li>
<li><strong>Privacy staff access controls:</strong> Decide which staff users can help manage privacy workflows and internal notifications.</li>
</ul>
<h2>Add a privacy center to WooCommerce My Account</h2>
<p>Customers should not need to contact support just to find out how to request their data or close their account.</p>
<p>Data Privacy Manager for WooCommerce adds a dedicated Data Privacy area to My Account, where customers can start supported privacy actions and follow request progress from one place.</p>
<p>Customers can:</p>
<ul class="wccom-tick-list-primary">
<li><strong>Request a personal data export:</strong> Start an export request from inside their account.</li>
<li><strong>Request erasure of eligible stored information:</strong> Submit an erasure request through a guided WooCommerce flow.</li>
<li><strong>Start account deletion:</strong> Begin an account-closure workflow with confirmation and status messaging.</li>
<li><strong>View request history:</strong> See previous and current privacy requests in one place.</li>
<li><strong>Download completed exports:</strong> Access completed export files when download links are available.</li>
<li><strong>Follow account-closure status:</strong> See hold-period, cancellation, and staff-message updates when enabled.</li>
</ul>
<h2>Scale privacy request handling</h2>
<p>Manual privacy request handling can become slow and inconsistent as a store grows. Use Data Privacy Manager for WooCommerce to create a clearer process for customers and staff.</p>
<p>Use the plugin to:</p>
<ul class="wccom-tick-list-primary">
<li><strong>Reduce manual support work:</strong> Give customers self-service privacy actions instead of relying on back-and-forth support emails for every step.</li>
<li><strong>Improve customer trust:</strong> Make privacy options easier to find inside the account area customers already use.</li>
<li><strong>Keep workflows organized:</strong> Track request progress, account-closure milestones, staff notes, and customer-visible updates.</li>
<li><strong>Support GDPR-style workflows:</strong> Help your store manage export, erasure, and deletion requests more consistently while working with WordPress privacy tools.</li>
<li><strong>Give staff the right access:</strong> Assign privacy-management access to selected team members instead of exposing privacy tasks broadly.</li>
</ul>
<h2>Let customers request exports and erasure</h2>
<p>Give customers a clearer way to start privacy requests from their WooCommerce account.</p>
<p>Customers can request a copy of their personal data, submit an erasure request, and follow request status from My Account. Store owners can control which privacy actions are available and how long completed export links remain available.</p>
<p>This gives customers a better self-service experience while keeping export and erasure handling aligned with WordPress privacy tools.</p>
<h2>Manage account deletion with confirmation and review</h2>
<p>Account deletion often needs more care than a one-click delete button.</p>
<p>Data Privacy Manager for WooCommerce adds a guided account deletion workflow with OTP confirmation, optional staff review, hold-period handling, cancellation support, and customer-visible communication.</p>
<p>This helps stores create a clearer account-closure process while giving customers visibility into what is happening and what comes next.</p>
<p>Account-closure workflow tools include:</p>
<ul class="wccom-tick-list-primary">
<li><strong>OTP confirmation:</strong> Require customer confirmation before the account-closure process continues.</li>
<li><strong>Hold-period handling:</strong> Give stores a structured window before final account deletion.</li>
<li><strong>Cancellation support:</strong> Allow account-closure requests to be cancelled when the workflow allows it.</li>
<li><strong>Customer-visible updates:</strong> Show status messages, milestones, and next steps in My Account.</li>
<li><strong>Internal staff notes:</strong> Keep request context available for the privacy team.</li>
</ul>
<h2>Manage privacy workflows in WooCommerce Admin</h2>
<p>Store teams can manage privacy workflows from a dedicated WooCommerce Admin workspace instead of piecing together settings across different screens.</p>
<p>The admin workspace helps staff:</p>
<ul class="wccom-tick-list-primary">
<li><strong>Configure available actions:</strong> Choose which privacy actions appear to customers in My Account.</li>
<li><strong>Manage export and erasure options:</strong> Control customer-facing privacy request behavior.</li>
<li><strong>Review account-closure requests:</strong> Inspect request details, reasons, milestones, and messages.</li>
<li><strong>Approve or cancel workflows:</strong> Manage account-closure review steps when enabled.</li>
<li><strong>Manage plugin emails:</strong> Edit plugin-managed customer and staff privacy email templates.</li>
<li><strong>Assign privacy access:</strong> Control which staff users can help manage privacy workflows.</li>
</ul>
<h2>Customize privacy emails and staff access</h2>
<p>Privacy requests need clear communication between customers and store staff.</p>
<p>The plugin includes editable templates for plugin-managed privacy emails, including account-closure messages, customer-visible updates, staff alerts, and erasure approval messages.</p>
<p>Store owners can also assign privacy-management access to specific staff users and control whether the WordPress Administration Email Address receives internal privacy notifications.</p>
<h2>Works with WordPress privacy tools</h2>
<p>Data Privacy Manager for WooCommerce works with WordPress privacy tools for export and erasure requests.</p>
<p>The plugin adds the WooCommerce My Account experience, admin workflow controls, account deletion handling, staff access controls, request visibility, and plugin-managed privacy communication around those existing privacy workflows.</p>
<h2>Best for</h2>
<p>Data Privacy Manager for WooCommerce is a strong fit for:</p>
<ul class="wccom-tick-list-primary">
<li><strong>WooCommerce stores:</strong> Add customer self-service privacy requests to My Account.</li>
<li><strong>Stores handling GDPR-style workflows:</strong> Support privacy request handling for export, erasure, and account deletion.</li>
<li><strong>Support teams:</strong> Reduce manual privacy request emails and repeated customer follow-ups.</li>
<li><strong>Agencies:</strong> Deliver a clearer privacy request experience for WooCommerce client stores.</li>
<li><strong>Stores with privacy staff:</strong> Assign access to the team members who should manage privacy workflows.</li>
</ul>
<h2>How to get started</h2>
<ol>
<li><strong>Purchase and download</strong> Data Privacy Manager for WooCommerce.</li>
<li><strong>Install and activate</strong> the .zip file in your WooCommerce store.</li>
<li><strong>Open WooCommerce > Data Privacy</strong> to configure privacy workflow settings.</li>
<li><strong>Choose which customer actions are available</strong> in My Account.</li>
<li><strong>Review export, erasure, and account-deletion settings</strong> for your store.</li>
<li><strong>Customize plugin-managed privacy emails</strong> if needed.</li>
<li><strong>Test the customer flow</strong> from My Account > Data Privacy.</li>
</ol>
<p>That is it. Your customers can start using the Data Privacy area in My Account, and your store team can manage privacy workflows from WooCommerce Admin.</p>
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<h2>Documentation</h2>
<p>Need guidance? Check out the comprehensive documentation to learn everything you need to know about the Data Privacy Manager for WooCommerce extension.</p>
<h4><a href="https://woocommerce.com/document/data-privacy-manager" target="_blank" rel="noopener">View documentation</a></h4>
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<h2>Support</h2>
<p>If you have pre-sale questions or need help, <span class="link-annotation-unknown-block-id--992406005">get in touch</span> with our friendly Support Engineers.</p>
<h4><a href="https://woocommerce.com/my-account/contact-support/" target="_blank" rel="noopener">Get support</a></h4>
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Data Privacy Manager

<div>
<div>Add customer privacy requests, data exports, erasure, and account deletion to WooCommerce My Account. Support GDPR-style privacy compliance workflows.</div>
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Jetpack VaultPress Backup vs Data Privacy Manager