<p>Get peace of mind with our <strong>14-day free trial!</strong></p>
<h2>Store downtime means lost sales</h2>
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<p>One minute of downtime costs small e-commerce businesses an average of almost $9,000. Jetpack VaultPress Backup gives you the tools to get your WooCommerce store back online in minutes.</p>
</div>
<div class="wccom-bundle-section-image"><img class="alignnone wp-image-7417316 " src="https://woocommerce.com/wp-content/uploads/2021/02/woo1.jpg?w=620" alt="Graph showing the lost sales if you don't back up your WooCommerce store." width="486" height="504" /></div>
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<h2>If your host’s servers go down, you’re covered.</h2>
<p><span style="font-weight: 400">Host backups offer some protection but may not be sufficient to fully safeguard your valuable data. They often have limitations, such as single daily backups only, on-site storage, and clunky interfaces.</span><br />
<span style="font-weight: 400">Unlock the VaultPress Backup advantage:</span></p>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400">Unmatched Security: Safeguard every change in real-time in the ultra-secure Jetpack Cloud</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Instant Recovery: Restore your site even when your host is down.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Backups built specifically for WordPress and WooCommerce sites.</span></li>
</ul>
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<div class="wccom-bundle-section-image"><img class="wp-image alignnone" src="https://woocommerce.com/wp-content/uploads/2021/02/image-15.png?w=620" alt="" width="501" height="468" /></div>
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<h2>Backups built for WooCommerce</h2>
<p><span style="font-weight: 400">Backups are essential for eCommerce stores. New orders can come in at any moment, so you need a plan to keep your order and customer data safe. That’s why we designed the Jetpack VaultPress Backup plugin specifically with WooCommerce in mind.</span></p>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400">Restore your site to any past state while keeping all orders and customer data current</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Protect your customer data and stay GDPR compliant</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Custom WooCommerce table backups</span></li>
</ul>
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<div class="wccom-bundle-section-image"><img class="wp-image-8986798 alignnone" src="https://woocommerce.com/wp-content/uploads/2021/02/backup-woocommerce.jpeg?w=620" alt="" width="501" height="468" /></div>
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<h2>Protect your data</h2>
<p>Protecting customer data is harder than ever with persistent hackers, plugin vulnerabilities, and even human error. Jetpack VaultPress Backup saves your data in multiple places around the globe in real-time to ensure your business is always safe.</p>
</div>
<div class="wccom-bundle-section-image"><img class="alignnone wp-image-8986801 " src="https://woocommerce.com/wp-content/uploads/2021/02/Manage-Orders@2x.png?w=620" alt="" width="480" height="608" /></div>
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<h2>Plugins made for each other</h2>
<p>Jetpack and WooCommerce are both <a href="https://automattic.com/">Automattic</a> companies, so plugins are fully compatible and you can work with a single support team.</p>
</div>
<div class="wccom-bundle-section-image"><img class="alignnone wp-image-18734001293858 size-medium" src="https://woocommerce.com/wp-content/uploads/2021/02/Jetpack-Woo@2x.png?w=620" alt="" width="620" height="86" /></div>
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<h2 class="wccom-bundle-section-header-title">The best real-time backups for WooCommerce</h2>
<p> </p>
<ul>
<li>Real-time backups so each sale and update is saved</li>
<li>One-click restore to any point, including through the Jetpack mobile app</li>
<li>All orders are restored on top of the backup regardless of your restoration point</li>
<li>30-day archive & activity log</li>
<li class="jp-plan__feature-description"><span style="font-weight: 400">10GB storage included (enough for most sites, further storage options available if needed)</span></li>
<li>Risk free, fully refundable for 14 days</li>
</ul>
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<p>“It took just one click to restore my WooCommerce store. It was a great interface and it did the job. Jetpack VaultPress Backup saved my site really quickly.”</p>
<p class="wccom-bundle-header-fineprint">Oli, Developer, <a href="https://jetpack.com/2020/06/16/jetpack-backup-saved-community-bookshop/">Sevenoaks Bookshop</a></p>
<p class="wccom-bundle-header-fineprint"><img class="alignnone wp-image-7417313 " src="https://woocommerce.com/wp-content/uploads/2021/02/woo4.jpg?w=480" alt="Photo of Oli, developer who uses WooCommerce backup by Jetpack" width="245" height="245" /></p>
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<h2 class="wccom-bundle-section-header-title" style="text-align: left">How do I back up my WooCommerce store?</h2>
<p>Good news, it’s now fast and <em>incredibly</em> easy to make backups of your WooCommerce store and keep all of your orders safe. <a href="https://woocommerce.com/posts/how-to-easily-backup-and-restore-woocommerce/">Read on</a><strong>.</strong></p>
<h2>Why do I need backups?</h2>
<ul>
<li><a href="https://jetpack.com/2020/03/06/wordpress-website-backups-101/">Website backups 101</a></li>
<li><a href="https://jetpack.com/2019/12/04/six-common-ways-wordpress-users-break-their-websites/">Six ways people break their sites</a></li>
<li><a href="https://jetpack.com/2019/12/13/how-the-jetpack-activity-log-helps-you-manage-a-wordpress-site/">Diagnose issues with the activity log</a></li>
</ul>
<h2>Doesn’t my host already have backups?</h2>
<p>Most hosts have some sort of backup. But they are often infrequent and difficult to restore. If your site goes down, you need access to your backups. If they’re stored on your hosting platform (or your hard drive!), and your files are compromised, your database backup could be compromised too.</p>
<p>Jetpack’s off-site backup storage allows you to restore a clean version of your website even if you can’t log in. When you rely solely on your host’s built-in backups, you’re putting all your eggs in one basket. Here is <a href="https://jetpack.com/2017/07/06/wordpress-support-hosting-mistakes/">one story from a Jetpack customer</a> of what can happen. Without a third-party backup that copies your files off-site, your website could be at risk. One false move by you or your host could compromise your web files or delete them entirely.</p>
<h2>How do I create a WordPress backup for my site?</h2>
<p>If you don’t have Backups as part of your Jetpack plan, go to your WordPress admin dashboard and then go to <strong>Jetpack > Dashboard > Plans</strong>.</p>
<p>As soon as you purchase VaultPress Backup, it will be activated, and the first backup will be completed. There are barely any settings to configure, and you don’t need coding experience.</p>
<p>You’ll know your WordPress backup has been created if you see a <strong>Backup complete</strong> event in the activity log.</p>
<p>By clicking the three-dot ellipsis to the right of the description, you can see the download and restore options.</p>
<h2>Don’t see your WordPress backup in the activity log?</h2>
<p>If you notice that backups are not being saved yet, update your <a href="https://jetpack.com/support/ssh-sftp-and-ftp-credentials/">site credentials</a>. Go to <strong>Manage > Settings > Jetpack</strong>. You should see a form that allows you to add your site credentials.</p>
<p>If Jetpack cannot make contact with your site and it’s not able to create backups, you’ll receive an email after two failed attempts.</p>
<h2>Can I use VaultPress Backup to migrate my website to a different host?</h2>
<p>Yes! VaultPress Backup is also a WordPress migration plugin, so you can migrate your site to a new WordPress install on any server. This is helpful if you decide to move to a new host. For more details, visit <a href="https://jetpack.com/support/cloning/">the support page</a>.</p>
<h2>Can VaultPress Backup be used to migrate to a different address?</h2>
<p>Yes, just enter the server credentials for the new site address. These are the credentials that Jetpack will use to clone your site from your current host to your new host. If you’re confused about what these credentials are, how they work, or why we need them, you can read more about that in our <a href="https://jetpack.com/support/ssh-sftp-and-ftp-credentials/">SSH, SFTP, FTP Credentials guide</a>.</p>
<h2>Does VaultPress Backup take care of all the path changes with an address migration?</h2>
<p>Yes. VaultPress Backup is a WordPress migration plugin, so just enter the destination WordPress path. This is the path in which your site’s files are stored relative to where the SSH, SFTP or FTP user has access. For more details, visit <a href="https://jetpack.com/support/cloning/">the support page</a>.</p>
<h2>Can I clone my website with VaultPress Backup?</h2>
<p>Yes! VaultPress Backup lets you copy your site to any server. This is helpful if you want to create a copy of your site on your current server to use for testing and development. For more details, visit <a href="https://jetpack.com/support/cloning/">the support page</a>.</p>
<h2>Can I use Jetpack to back up my database?</h2>
<p>Yes, the VaultPress Backup plugin backs up your WordPress database. Specifically, any tables that begin with your WordPress table prefix and also have a unique key or primary key. For more details, visit <a href="https://jetpack.com/support/backup/">the support page</a>.</p>
<h2>Can I use Jetpack to back up my files?</h2>
<p>Yes, the VaultPress Backup plugin backs up your WordPress database. This includes all files in the <code>plugins</code>, <code>mu-plugins</code>, <code>themes</code>, and <code>uploads</code> directories. For more details, visit <a href="https://jetpack.com/support/backup/">the support page</a>.</p>
<h2>Can I use Jetpack to back up my site without plugins?</h2>
<p>Yes. We will exclude any directory containing a file named <code>.donotbackup</code>. If need be, you can create these files yourself to intentionally prevent certain directories from being backed up. If a directory named <code>donotbackup</code> is added, we will also exclude all files inside that directory. For more details, visit <a href="https://jetpack.com/support/backup/">the support page</a>.</p>
<h2>Can VaultPress Backup save files to Google Drive or Dropbox?</h2>
<p>VaultPress Backup doesn’t support saving files directly onto Google Drive or Dropbox. We securely store your backups on our servers, saved redundantly in multiple locations around the globe. If you’d like to retain a copy, you can download your backup and upload to a third-party site.</p>
<h2>Can I download my backups?</h2>
<p>Yes. To download your backup, open your <a href="https://jetpack.com/support/activity-log/">activity log</a>. Use the filters to find the event that you’d like to use, then click the ellipsis (three dots) icon, and choose Download backup. For more details, visit <a href="https://jetpack.com/support/restoring-with-jetpack-backup/">the support page</a>.</p>
<h2>Does VaultPress Backup support WordPress multisite?</h2>
<p>No, VaultPress Backup does not currently support WordPress multisite</p>
<h2>Does VaultPress Backup support split site or split home URLs?</h2>
<p>No, VaultPress Backup does not currently support split site or split home URLs.</p>
<h2>Is there a backup size limit?</h2>
<p>No. With VaultPress Backup, there is no backup size limit. If a backup takes you over the limit for your total storage, we will warn you before making any changes to your service.</p>
<h2>Need help?</h2>
<ul>
<li><a href="https://jetpack.com/support/backup/">Getting started</a></li>
<li><a href="https://jetpack.com/support/activity/">Using the activity log</a></li>
<li><a href="https://jetpack.com/support/scope-of-support/">Scope of support</a></li>
</ul>

Jetpack VaultPress Backup

<p>Protect your WooCommerce store with Jetpack VaultPress Backup. Real-time backups save every sale and one-click restores get you back online quickly. Plus, we now offer a 14-day free trial!</p>

<h2>Security for WooCommerce:</h2>
<p>Fraudsters often use VPNs and proxies to hide their identities, putting eCommerce businesses at risk. <strong data-start="102" data-end="130">Security for WooCommerce</strong> helps you detect and block high-risk transactions by identifying masked locations and restricting purchases from countries you don’t sell to. While it strengthens your store’s security, it does not protect against velocity attacks. For advanced fraud prevention, check out <a href="//woocommerce.com/products/woocommerce-anti-fraud/" rel="noopener" data-start="404" data-end="431"> Anti-Fraud for Woocommerce</a>.</p>
<h2><strong>Key Features</strong></h2>
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<h3><strong>Restrict Sales to a Single Country</strong></h3>
<p>If your business operates domestically, you can limit sales to a single country to focus on your target market and block unwanted traffic from other regions.</p>
<p><img class="alignnone wp-image-18734004756467" src="https://woocommerce.com/wp-content/uploads/2022/11/AllowOnlyTrafficFromCountry.webp?w=896" alt="Allow Only Traffic From one Country" width="693" height="390" /></p>
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<h3><strong>Manually Allow or Block Individual IP Addresses</strong></h3>
<p>With<strong> Security for WooCommerce,</strong> you can manually manage IP access by blocking suspicious users or allowing trusted ones. Add problematic IPs to the Blacklist to prevent fraud, or Whitelist trusted users like admins or virtual assistants for seamless access. This ensures secure, controlled access while protecting your store.<img class="alignnone wp-image-18734004756439" src="https://woocommerce.com/wp-content/uploads/2022/11/RandomIps.webp?w=896" alt="restrict access to cart at checkout" width="693" height="390" /><br />
<strong style="color: var(--wp--preset--color--woo-text-gray,#101517);font-family: var(--wccom-font-family-default);font-size: 16px;letter-spacing: -0.011em">Restrict Access to Cart and Checkout</strong></p>
<p>Enhances security by allowing you to restrict access to the cart and checkout pages based on a visitor’s country.</p>
<p><img class="alignnone wp-image-18734004756362" src="https://woocommerce.com/wp-content/uploads/2022/11/RestrictAccess.webp?w=896" alt="" width="693" height="390" /></p>
<h3><strong style="color: var(--wp--preset--color--woo-text-gray,#101517);font-family: var(--wccom-font-family-default);font-size: 16px;letter-spacing: -0.011em">Restrict Access at the Product Level</strong></h3>
<p>Strengthens security by allowing you to restrict access to a product based on a visitor’s country.</p>
<p><img class="alignnone wp-image-18734004756380" src="https://woocommerce.com/wp-content/uploads/2022/11/AccessAtProductLevel.webp?w=896" alt="" width="693" height="390" /></p>
<h3><strong style="color: var(--wp--preset--color--woo-text-gray,#101517);font-family: var(--wccom-font-family-default);font-size: 16px;letter-spacing: -0.011em">Category-Based Product Restrictions</strong></h3>
<p><span style="color: var(--wp--preset--color--woo-text-gray,#101517);font-family: var(--wccom-font-family-default);letter-spacing: -0.011em">Allows precise control over product visibility by region. The </span><strong style="color: var(--wp--preset--color--woo-text-gray,#101517);font-family: var(--wccom-font-family-default);letter-spacing: -0.011em">Category<br />
Restrictions On/Off </strong><span style="color: var(--wp--preset--color--woo-text-gray,#101517);font-family: var(--wccom-font-family-default);letter-spacing: -0.011em">setting enables or disables category-based blocking, while </span><strong style="color: var(--wp--preset--color--woo-text-gray,#101517);font-family: var(--wccom-font-family-default);letter-spacing: -0.011em">Block Products by Category </strong><span style="color: var(--wp--preset--color--woo-text-gray,#101517);font-family: var(--wccom-font-family-default);letter-spacing: -0.011em">lets you restrict specific WooCommerce product categories for visitors from blocked countries, ensuring compliance and a tailored shopping experience.</span></p>
<p><img class="alignnone wp-image-18734004756400" src="https://woocommerce.com/wp-content/uploads/2022/11/CategoryOnOff.webp?w=896" alt="" width="693" height="390" /></p>
<h3><strong style="color: var(--wp--preset--color--woo-text-gray,#101517);font-family: var(--wccom-font-family-default);font-size: 16px;letter-spacing: -0.011em">For Publicly Accessible Download Product Links</strong></h3>
<p><span style="color: var(--wp--preset--color--woo-text-gray,#101517);font-family: var(--wccom-font-family-default);letter-spacing: -0.011em">Secure your downloadable products with IP-based access control. Choose <strong>Whitelist Mode</strong> to block specific IPs or <strong>Blacklist Mode</strong> to allow only approved IPs. Custom error messages ensure unauthorized downloads are prevented, providing extra protection and control for your WooCommerce store.</span></p>
<p><img class="alignnone wp-image-18734004756395" src="https://woocommerce.com/wp-content/uploads/2022/11/PublicAccessibleDownloadlinks.webp?w=896" alt="whitelisting and blacklisting toggles" width="693" height="390" /></p>
<div class="flex max-w-full flex-col flex-grow">
<div class="min-h-8 text-message flex w-full flex-col items-end gap-2 whitespace-normal break-words text-start [.text-message+&]:mt-5" dir="auto" data-message-author-role="assistant" data-message-id="ae4271fb-4acd-4aa0-bca9-25faed52bb26" data-message-model-slug="gpt-4o">
<div class="flex w-full flex-col gap-1 empty:hidden first:pt-[3px]">
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<p><strong style="color: var(--wp--preset--color--woo-text-gray,#101517);font-family: var(--wccom-font-family-default);font-size: 16px;letter-spacing: -0.011em">Block Visitors Access between Timeframe</strong></p>
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<p><span style="color: var(--wp--preset--color--woo-text-gray,#101517);font-family: var(--wccom-font-family-default);letter-spacing: -0.011em">Enables you to restrict order placement to specific timeframes, ideal for stores serving a particular country or region and aiming to prevent orders from unintended time zones or areas.</span></p>
<p><img class="alignnone wp-image-18734004756413" src="https://woocommerce.com/wp-content/uploads/2022/11/RestrictTimeFrame.webp?w=896" alt="block visitors access between timeframe toggle and time range" width="693" height="390" /></p>
<h3><strong style="font-family: var(--wccom-font-family-header);font-size: var(--wp--preset--font-size--paragraph-medium,18px);letter-spacing: -0.02em">Enhanced Site Protection</strong></h3>
<p><span style="color: var(--wp--preset--color--woo-text-gray,#101517);font-family: var(--wccom-font-family-default);letter-spacing: -0.011em;font-size: 16px">The comprehensive WooCommerce Security plugin includes features to enhance site protection. It can hide the WordPress version number to prevent attackers from identifying version-specific vulnerabilities. Two-Factor Authentication (2FA) adds an extra layer of security by requiring a second verification step. Additionally, a passcode protection feature allows restricted access using a configured username and password. All features are disabled by default.</span></p>
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<p><img class="alignnone wp-image-18734004756423" src="https://woocommerce.com/wp-content/uploads/2022/11/EnhancedSiteProteciton.webp?w=896" alt="enhanced site protection toggles" width="693" height="390" /></p>
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<div class="min-h-8 text-message flex w-full flex-col items-end gap-2 whitespace-normal break-words text-start [.text-message+&]:mt-5" dir="auto" data-message-author-role="assistant" data-message-id="ae4271fb-4acd-4aa0-bca9-25faed52bb26" data-message-model-slug="gpt-4o">
<div class="flex w-full flex-col gap-1 empty:hidden first:pt-[3px]">
<div class="markdown prose w-full break-words dark:prose-invert light">
<p><strong style="color: var(--wp--preset--color--woo-text-gray,#101517);font-family: var(--wccom-font-family-default);font-size: 16px;letter-spacing: -0.011em">Scan Malware Manually</strong></p>
<p><span style="color: var(--wp--preset--color--woo-text-gray,#101517);font-family: var(--wccom-font-family-default);letter-spacing: -0.011em">Enables on-demand malware scans for your WordPress site, detecting security threats, suspicious code, and compromised files. Users can initiate a detailed scan with one click, receiving results that include the last scan date, infected files with suspected line numbers, and total threats found. The scanner checks PHP files, detects malicious patterns, and compares files against malware signatures, with results stored in the WordPress database and displayed in a table.</span></p>
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<p><img class="alignnone wp-image-18734004756432" src="https://woocommerce.com/wp-content/uploads/2022/11/ScanMalware.webp?w=896" alt="scan malware manually button" width="693" height="390" /></p>
<div class="flex max-w-full flex-col flex-grow">
<div class="min-h-8 text-message flex w-full flex-col items-end gap-2 whitespace-normal break-words text-start [.text-message+&]:mt-5" dir="auto" data-message-author-role="assistant" data-message-id="ae4271fb-4acd-4aa0-bca9-25faed52bb26" data-message-model-slug="gpt-4o">
<div class="flex w-full flex-col gap-1 empty:hidden first:pt-[3px]">
<div class="markdown prose w-full break-words dark:prose-invert light"><strong style="color: var(--wp--preset--color--woo-text-gray,#101517);font-family: var(--wccom-font-family-default);font-size: 16px;letter-spacing: -0.011em">Directory and File Protection Settings</strong></div>
<div>These features help keep your site’s folders and files private and secure.<strong> Directory Listing Protection</strong> blocks people from browsing your folders, while <strong>File Indexing Protection</strong> prevents search engines from displaying sensitive files. Together, they keep your file structure hidden and your content safe. Both are off by default but can be easily turned on for extra security.</div>
<div><img class="alignnone wp-image-18734004756429" src="https://woocommerce.com/wp-content/uploads/2022/11/PreventDirectory.webp?w=896" alt="Prevent direct access directory on/off toggle" width="693" height="390" /></div>
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<div class="min-h-8 text-message flex w-full flex-col items-end gap-2 whitespace-normal break-words text-start [.text-message+&]:mt-5" dir="auto" data-message-author-role="assistant" data-message-id="7ba194b5-e21f-46a2-9ae8-e3f0af69f4c8" data-message-model-slug="gpt-4o">
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<p>The comprehensive <strong>Security for WooCommerce</strong> plugin ensures your website remains discoverable by allowing trusted search engine bots to index your site, even if they originate from blocked countries. You’ll receive <strong>email alerts</strong> whenever a blocked visitor attempts to log in via WP-Admin. Designed to help WooCommerce businesses block unwanted traffic, this plugin allows you to focus on serving genuine customers.</p>
<p><strong style="color: var(--wp--preset--color--woo-text-gray,#101517);font-family: var(--wccom-font-family-default);font-size: 16px;letter-spacing: -0.011em">Block Visitors Access between Timeframe</strong></p>
<p><span style="color: var(--wp--preset--color--woo-text-gray,#101517);font-family: var(--wccom-font-family-default);letter-spacing: -0.011em">Empowers you to restrict order placement to specific timeframes, ideal for stores serving a particular country or region and aiming to prevent orders from unintended time zones or areas.</span></p>
<p><img class="alignnone wp-image-18734004756413" src="https://woocommerce.com/wp-content/uploads/2022/11/RestrictTimeFrame.webp?w=896" alt="Block visitors access between timeframe toggle" width="693" height="390" /></p>
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Security

<h3>Stop Location Spoofing & Block VPN/Proxy Fraudsters</h3>

Jetpack VaultPress Backup vs Security