<p>Get peace of mind with our <strong>14-day free trial!</strong></p>
<h2>Store downtime means lost sales</h2>
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<p>One minute of downtime costs small e-commerce businesses an average of almost $9,000. Jetpack VaultPress Backup gives you the tools to get your WooCommerce store back online in minutes.</p>
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<div class="wccom-bundle-section-image"><img class="alignnone wp-image-7417316 " src="https://woocommerce.com/wp-content/uploads/2021/02/woo1.jpg?w=620" alt="Graph showing the lost sales if you don't back up your WooCommerce store." width="486" height="504" /></div>
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<h2>If your host’s servers go down, you’re covered.</h2>
<p><span style="font-weight: 400">Host backups offer some protection but may not be sufficient to fully safeguard your valuable data. They often have limitations, such as single daily backups only, on-site storage, and clunky interfaces.</span><br />
<span style="font-weight: 400">Unlock the VaultPress Backup advantage:</span></p>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400">Unmatched Security: Safeguard every change in real-time in the ultra-secure Jetpack Cloud</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Instant Recovery: Restore your site even when your host is down.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Backups built specifically for WordPress and WooCommerce sites.</span></li>
</ul>
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<h2>Backups built for WooCommerce</h2>
<p><span style="font-weight: 400">Backups are essential for eCommerce stores. New orders can come in at any moment, so you need a plan to keep your order and customer data safe. That’s why we designed the Jetpack VaultPress Backup plugin specifically with WooCommerce in mind.</span></p>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400">Restore your site to any past state while keeping all orders and customer data current</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Protect your customer data and stay GDPR compliant</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Custom WooCommerce table backups</span></li>
</ul>
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<h2>Protect your data</h2>
<p>Protecting customer data is harder than ever with persistent hackers, plugin vulnerabilities, and even human error. Jetpack VaultPress Backup saves your data in multiple places around the globe in real-time to ensure your business is always safe.</p>
</div>
<div class="wccom-bundle-section-image"><img class="alignnone wp-image-8986801 " src="https://woocommerce.com/wp-content/uploads/2021/02/Manage-Orders@2x.png?w=620" alt="" width="480" height="608" /></div>
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<h2>Plugins made for each other</h2>
<p>Jetpack and WooCommerce are both <a href="https://automattic.com/">Automattic</a> companies, so plugins are fully compatible and you can work with a single support team.</p>
</div>
<div class="wccom-bundle-section-image"><img class="alignnone wp-image-18734001293858 size-medium" src="https://woocommerce.com/wp-content/uploads/2021/02/Jetpack-Woo@2x.png?w=620" alt="" width="620" height="86" /></div>
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<h2 class="wccom-bundle-section-header-title">The best real-time backups for WooCommerce</h2>
<p> </p>
<ul>
<li>Real-time backups so each sale and update is saved</li>
<li>One-click restore to any point, including through the Jetpack mobile app</li>
<li>All orders are restored on top of the backup regardless of your restoration point</li>
<li>30-day archive & activity log</li>
<li class="jp-plan__feature-description"><span style="font-weight: 400">10GB storage included (enough for most sites, further storage options available if needed)</span></li>
<li>Risk free, fully refundable for 14 days</li>
</ul>
</div>
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<p>“It took just one click to restore my WooCommerce store. It was a great interface and it did the job. Jetpack VaultPress Backup saved my site really quickly.”</p>
<p class="wccom-bundle-header-fineprint">Oli, Developer, <a href="https://jetpack.com/2020/06/16/jetpack-backup-saved-community-bookshop/">Sevenoaks Bookshop</a></p>
<p class="wccom-bundle-header-fineprint"><img class="alignnone wp-image-7417313 " src="https://woocommerce.com/wp-content/uploads/2021/02/woo4.jpg?w=480" alt="Photo of Oli, developer who uses WooCommerce backup by Jetpack" width="245" height="245" /></p>
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<hr />
<h2 class="wccom-bundle-section-header-title" style="text-align: left">How do I back up my WooCommerce store?</h2>
<p>Good news, it’s now fast and <em>incredibly</em> easy to make backups of your WooCommerce store and keep all of your orders safe. <a href="https://woocommerce.com/posts/how-to-easily-backup-and-restore-woocommerce/">Read on</a><strong>.</strong></p>
<h2>Why do I need backups?</h2>
<ul>
<li><a href="https://jetpack.com/2020/03/06/wordpress-website-backups-101/">Website backups 101</a></li>
<li><a href="https://jetpack.com/2019/12/04/six-common-ways-wordpress-users-break-their-websites/">Six ways people break their sites</a></li>
<li><a href="https://jetpack.com/2019/12/13/how-the-jetpack-activity-log-helps-you-manage-a-wordpress-site/">Diagnose issues with the activity log</a></li>
</ul>
<h2>Doesn’t my host already have backups?</h2>
<p>Most hosts have some sort of backup. But they are often infrequent and difficult to restore. If your site goes down, you need access to your backups. If they’re stored on your hosting platform (or your hard drive!), and your files are compromised, your database backup could be compromised too.</p>
<p>Jetpack’s off-site backup storage allows you to restore a clean version of your website even if you can’t log in. When you rely solely on your host’s built-in backups, you’re putting all your eggs in one basket. Here is <a href="https://jetpack.com/2017/07/06/wordpress-support-hosting-mistakes/">one story from a Jetpack customer</a> of what can happen. Without a third-party backup that copies your files off-site, your website could be at risk. One false move by you or your host could compromise your web files or delete them entirely.</p>
<h2>How do I create a WordPress backup for my site?</h2>
<p>If you don’t have Backups as part of your Jetpack plan, go to your WordPress admin dashboard and then go to <strong>Jetpack > Dashboard > Plans</strong>.</p>
<p>As soon as you purchase VaultPress Backup, it will be activated, and the first backup will be completed. There are barely any settings to configure, and you don’t need coding experience.</p>
<p>You’ll know your WordPress backup has been created if you see a <strong>Backup complete</strong> event in the activity log.</p>
<p>By clicking the three-dot ellipsis to the right of the description, you can see the download and restore options.</p>
<h2>Don’t see your WordPress backup in the activity log?</h2>
<p>If you notice that backups are not being saved yet, update your <a href="https://jetpack.com/support/ssh-sftp-and-ftp-credentials/">site credentials</a>. Go to <strong>Manage > Settings > Jetpack</strong>. You should see a form that allows you to add your site credentials.</p>
<p>If Jetpack cannot make contact with your site and it’s not able to create backups, you’ll receive an email after two failed attempts.</p>
<h2>Can I use VaultPress Backup to migrate my website to a different host?</h2>
<p>Yes! VaultPress Backup is also a WordPress migration plugin, so you can migrate your site to a new WordPress install on any server. This is helpful if you decide to move to a new host. For more details, visit <a href="https://jetpack.com/support/cloning/">the support page</a>.</p>
<h2>Can VaultPress Backup be used to migrate to a different address?</h2>
<p>Yes, just enter the server credentials for the new site address. These are the credentials that Jetpack will use to clone your site from your current host to your new host. If you’re confused about what these credentials are, how they work, or why we need them, you can read more about that in our <a href="https://jetpack.com/support/ssh-sftp-and-ftp-credentials/">SSH, SFTP, FTP Credentials guide</a>.</p>
<h2>Does VaultPress Backup take care of all the path changes with an address migration?</h2>
<p>Yes. VaultPress Backup is a WordPress migration plugin, so just enter the destination WordPress path. This is the path in which your site’s files are stored relative to where the SSH, SFTP or FTP user has access. For more details, visit <a href="https://jetpack.com/support/cloning/">the support page</a>.</p>
<h2>Can I clone my website with VaultPress Backup?</h2>
<p>Yes! VaultPress Backup lets you copy your site to any server. This is helpful if you want to create a copy of your site on your current server to use for testing and development. For more details, visit <a href="https://jetpack.com/support/cloning/">the support page</a>.</p>
<h2>Can I use Jetpack to back up my database?</h2>
<p>Yes, the VaultPress Backup plugin backs up your WordPress database. Specifically, any tables that begin with your WordPress table prefix and also have a unique key or primary key. For more details, visit <a href="https://jetpack.com/support/backup/">the support page</a>.</p>
<h2>Can I use Jetpack to back up my files?</h2>
<p>Yes, the VaultPress Backup plugin backs up your WordPress database. This includes all files in the <code>plugins</code>, <code>mu-plugins</code>, <code>themes</code>, and <code>uploads</code> directories. For more details, visit <a href="https://jetpack.com/support/backup/">the support page</a>.</p>
<h2>Can I use Jetpack to back up my site without plugins?</h2>
<p>Yes. We will exclude any directory containing a file named <code>.donotbackup</code>. If need be, you can create these files yourself to intentionally prevent certain directories from being backed up. If a directory named <code>donotbackup</code> is added, we will also exclude all files inside that directory. For more details, visit <a href="https://jetpack.com/support/backup/">the support page</a>.</p>
<h2>Can VaultPress Backup save files to Google Drive or Dropbox?</h2>
<p>VaultPress Backup doesn’t support saving files directly onto Google Drive or Dropbox. We securely store your backups on our servers, saved redundantly in multiple locations around the globe. If you’d like to retain a copy, you can download your backup and upload to a third-party site.</p>
<h2>Can I download my backups?</h2>
<p>Yes. To download your backup, open your <a href="https://jetpack.com/support/activity-log/">activity log</a>. Use the filters to find the event that you’d like to use, then click the ellipsis (three dots) icon, and choose Download backup. For more details, visit <a href="https://jetpack.com/support/restoring-with-jetpack-backup/">the support page</a>.</p>
<h2>Does VaultPress Backup support WordPress multisite?</h2>
<p>No, VaultPress Backup does not currently support WordPress multisite</p>
<h2>Does VaultPress Backup support split site or split home URLs?</h2>
<p>No, VaultPress Backup does not currently support split site or split home URLs.</p>
<h2>Is there a backup size limit?</h2>
<p>No. With VaultPress Backup, there is no backup size limit. If a backup takes you over the limit for your total storage, we will warn you before making any changes to your service.</p>
<h2>Need help?</h2>
<ul>
<li><a href="https://jetpack.com/support/backup/">Getting started</a></li>
<li><a href="https://jetpack.com/support/activity/">Using the activity log</a></li>
<li><a href="https://jetpack.com/support/scope-of-support/">Scope of support</a></li>
</ul>

Jetpack VaultPress Backup

<p>Protect your WooCommerce store with Jetpack VaultPress Backup. Real-time backups save every sale and one-click restores get you back online quickly. Plus, we now offer a 14-day free trial!</p>

<div style="width: 980px" class="wp-video"><video class="wp-video-shortcode" id="video-0-1" width="980" height="551" preload="metadata" controls="controls"><a href="https://woocommerce.com/wp-content/uploads/2026/02/ShopDefenderPromo.mp4">https://woocommerce.com/wp-content/uploads/2026/02/ShopDefenderPromo.mp4</a></video></div>
<p> </p>
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<p></p>
<h2>Key Benefits</h2>
<ul class="wccom-tick-list-primary">
<li><strong>Stop Fraud Before Payment</strong> – Block fraudulent orders at checkout before any money changes hands</li>
<li><strong>100% Local — No External APIs</strong> – All fraud checks run on your server. No data leaves your site, no third-party dependencies, no per-transaction fees</li>
<li><strong>Flexible Response Actions</strong> – Block suspicious orders outright, place them on hold for review, or flag them for attention — your rules, your call</li>
<li><strong>Intelligent Risk Scoring</strong> – Automatic fraud detection with disposable email detection, IP tracking, country mismatch analysis, and more</li>
</ul>
<p></p>
<h2>Main Features</h2>
<ul class="wccom-tick-list-secondary">
<li><strong>Custom Blocking Rules</strong> – Create rules targeting emails, domains, phones, IPs, countries, addresses, names, payment methods, and shipping methods</li>
<li><strong>4 Matching Modes</strong> – Exact match, contains, wildcard patterns, and full regex support</li>
<li><strong>Automatic Risk Scoring</strong> – 6 configurable risk signals with adjustable weights and thresholds</li>
<li><strong>Classic & Blocks Checkout</strong> – Full protection for both WooCommerce checkout experiences</li>
<li><strong>Order Risk Metabox</strong> – Color-coded risk badges, scores, and detailed risk factors on every order</li>
<li><strong>Complete Audit Trail</strong> – Every fraud check logged with context, action, trigger, score, and metadata</li>
<li><strong>WooCommerce Analytics Integration</strong> – Security Logs report directly in the WooCommerce Analytics dashboard</li>
<li><strong>GDPR & Privacy Ready</strong> – Built-in privacy policy integration with transparent data handling</li>
</ul>
<p></p>
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<h3>Rule-Based Blocking</h3>
<p>Build your own defense with powerful, flexible rules. Target orders by email address, domain, phone number, IP address, country, city, postcode, billing or shipping address, customer name, payment method, or shipping method. Choose from exact match, contains, wildcard, or regex matching. Set rules to block, hold, or flag — and add expiration dates for temporary rules.</p>
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<h3>Intelligent Risk Scoring</h3>
<p>Every order is automatically assessed against six configurable risk signals: disposable email detection, IP reputation tracking, billing/shipping country mismatch, suspicious address keywords, new account age, and high-value order thresholds. Each signal has an adjustable weight, and you set the thresholds that determine whether an order is blocked, held, or flagged.</p>
</div>
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<h3>Real-Time Checkout Protection</h3>
<p>Shop Defender intercepts fraudulent orders at the earliest possible moment — before payment is processed. Full support for both the classic WooCommerce checkout and the newer WooCommerce Blocks checkout. When an order is blocked, draft orders are automatically cleaned up and the customer sees your customizable error message.</p>
</div>
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<h3>Order Risk Assessment</h3>
<p>Every order gets a detailed risk assessment stored as metadata. A dedicated metabox on the order page shows a color-coded badge (blocked, on hold, flagged, or low risk), a visual risk score bar, and a breakdown of every risk factor that contributed to the score. Optionally display a fraud risk column directly on the orders list.</p>
</div>
</div>
<p></p>
<h2>How It Works</h2>
<ol>
<li><strong>Install & Activate</strong> – Upload the plugin and activate it alongside WooCommerce</li>
<li><strong>Enable Protection</strong> – Navigate to WooCommerce > Settings > Advanced > Shop Defender and enable the plugin</li>
<li><strong>Configure Risk Thresholds</strong> – Adjust signal weights and set your block/hold score thresholds</li>
<li><strong>Create Rules (Optional)</strong> – Add custom rules for known bad actors, risky domains, or suspicious patterns</li>
<li><strong>Monitor & Review</strong> – Review flagged orders, check risk scores, and refine your rules using the audit log</li>
</ol>
<p></p>
<h2>Comprehensive Rule Types</h2>
<p>Target fraud from every angle:</p>
<ul class="wccom-tick-list-secondary">
<li><strong>Email & Domain</strong> – Block specific addresses or entire domains (e.g., *@disposable.com)</li>
<li><strong>Phone Number</strong> – Normalized matching strips formatting differences automatically</li>
<li><strong>IP Address</strong> – Block known bad IPs with exact or pattern matching</li>
<li><strong>Country, State, City & Postcode</strong> – Geographic restrictions for billing and shipping</li>
<li><strong>Billing & Shipping Address</strong> – Catch suspicious address patterns like PO boxes</li>
<li><strong>Customer Name</strong> – Block known fraudulent names with case-insensitive matching</li>
<li><strong>Payment Method</strong> – Restrict specific payment methods for flagged contexts</li>
<li><strong>Shipping Method</strong> – Route orders based on chosen shipping options</li>
</ul>
<p></p>
<h2>Configurable Risk Signals</h2>
<p>Fine-tune fraud detection with six adjustable signals:</p>
<ul class="wccom-tick-list-secondary">
<li><strong>Disposable Email Detection</strong> – Bundled database of 5,000+ known disposable email domains (default: +30 points)</li>
<li><strong>Failed IP Tracking</strong> – Flag IPs with a history of blocked orders in a configurable lookback period (default: +20 points)</li>
<li><strong>Country Mismatch</strong> – Detect when billing and shipping countries differ (default: +15 points)</li>
<li><strong>Suspicious Address Keywords</strong> – Configurable keyword list for risky address patterns like PO boxes (default: +10 points)</li>
<li><strong>New Account Detection</strong> – Flag orders from recently created accounts (default: +10 points, configurable age threshold)</li>
<li><strong>High-Value Order Alerts</strong> – Extra scrutiny for orders above a configurable amount (default: +15 points, $300 threshold)</li>
</ul>
<p></p>
<h2>Three Response Actions</h2>
<p>Choose the right response for every situation:</p>
<ul class="wccom-tick-list-secondary">
<li><strong>Block</strong> – Hard deny at checkout. Payment is never processed. The customer sees your customizable error message. Draft orders are automatically deleted.</li>
<li><strong>Hold</strong> – The order is placed on hold for manual review. An admin note is added with full risk details. You decide whether to approve or cancel.</li>
<li><strong>Flag</strong> – The order completes normally but is marked with a warning. A note and risk score are attached for your review when fulfilling.</li>
</ul>
<p></p>
<h2>Complete Audit Trail</h2>
<p>Every fraud check is logged for accountability and analysis:</p>
<ul class="wccom-tick-list-secondary">
<li><strong>Full Context Logging</strong> – Context (checkout, order), action taken, trigger type (rule or heuristic), risk score, and metadata</li>
<li><strong>Advanced Filtering</strong> – Filter logs by context, action, email, IP address, or order ID</li>
<li><strong>Automatic Retention</strong> – Daily WP-Cron task prunes logs older than your configured retention period (default: 90 days)</li>
<li><strong>Analytics Integration</strong> – Access a dedicated Security Logs report in WooCommerce > Analytics with date filtering and sorting</li>
<li><strong>Manual Management</strong> – Delete specific log entries or prune by age at any time</li>
</ul>
<p></p>
<h2>Powerful Admin Interface</h2>
<p>Everything you need, right inside WooCommerce:</p>
<ul class="wccom-tick-list-secondary">
<li><strong>Modern React UI</strong> – Fast, responsive settings interface built with WordPress components</li>
<li><strong>Risk Metabox</strong> – Color-coded badges, visual score bars, and risk factor breakdowns on every order</li>
<li><strong>Orders List Column</strong> – Optional fraud risk column with risk level badges and scores</li>
<li><strong>Customizable Messages</strong> – Edit the customer-facing block message and admin hold note templates</li>
<li><strong>Capability-Based Access</strong> – Configure which user role can manage Shop Defender settings</li>
<li><strong>Debug Mode</strong> – Enable detailed logging to the WooCommerce debug log for troubleshooting</li>
</ul>
<p></p>
<h2>Privacy & GDPR Compliance</h2>
<p>Transparent data handling built into the core:</p>
<ul class="wccom-tick-list-secondary">
<li><strong>Privacy Policy Integration</strong> – Automatic suggested privacy policy text added to WordPress Privacy settings</li>
<li><strong>Local Processing Only</strong> – No data sent to external services. All checks run entirely on your server.</li>
<li><strong>Configurable Retention</strong> – Set how long logs are kept (1–365 days) with automatic daily cleanup</li>
<li><strong>Data Transparency</strong> – Clear documentation of what data is collected, why, and how long it is stored</li>
<li><strong>Clean Uninstall</strong> – Optional removal of all plugin data (tables, options, order metadata) on uninstall</li>
</ul>
<p></p>
<h2>Seamless Integration</h2>
<p>Works with your existing WooCommerce setup:</p>
<ul class="wccom-tick-list-secondary">
<li><strong>WooCommerce HPOS</strong> – Fully compatible with High-Performance Order Storage</li>
<li><strong>Classic & Blocks Checkout</strong> – Full protection for both checkout experiences</li>
<li><strong>Multisite Ready</strong> – Per-site rule and log isolation on WordPress multisite networks</li>
<li><strong>WooCommerce Analytics</strong> – Dedicated Security Logs report in the Analytics dashboard</li>
<li><strong>REST API</strong> – Full CRUD API for rules, logs, and settings for programmatic management</li>
<li><strong>Developer Hooks</strong> – Actions and filters to extend fraud decisions, risk signals, and disposable domain lists</li>
<li><strong>Any Theme</strong> – Admin-only plugin with no frontend output — works with any theme</li>
</ul>

Shop Defender

<p>Stop losing revenue to fraudulent orders and chargebacks. Shop Defender catches bad actors before payment is processed — using custom rules, intelligent risk scoring, and disposable email detection — all running locally on your server with no third-party fees or data sharing.</p>

Jetpack VaultPress Backup vs Shop Defender