<h2 id="h-top-3-features">Seamlessly integrated, seamlessly managed!</h2>
<p>LC Refund Requests has been developed to <strong>grant you and your customers the most natural and professional way</strong> to manage this e-commerce store side. Straight to the point, to give you a <strong>valuable tool</strong> on which to base your business: <strong>easy to be used by customers and shop managers.</strong></p>
<p>Initially developed in 2024 to <strong>guarantee a perfect workflow</strong> for the LCweb shop, this plugin contains all the LCweb expertise in managing thousands of customers since 2012!<br />
</p>
<h2 id="h-top-3-features">Features list</h2>
<ul class="wccom-tick-list-primary">
<li><strong>Truly plug & play:</strong> install, define your refund reasons and you are virtually done</li>
<li><strong>Seamless integration</strong> in WooCommerce view/edit order pages. Self-adapting to your theme’s style</li>
<li><strong>Full or partial refunds:</strong> let the customer choose exactly which product (and how many products) to ask the refund for</li>
<li><strong>Define refundable elements:</strong>
<ul class="wccom-tick-list-primary">
<li>restrict by <strong>order’s maximum age</strong></li>
<li>avoid refunds for <strong>discounted products</strong></li>
<li>allow <strong>one/multiple refund</strong> requests per order</li>
<li>(product-specific) set <strong>single products as not refundable</strong></li>
<li>(product-specific) define <strong>maximum order’s age for single products</strong></li>
<li>(product-specific) prevent refunds for<strong> renewal orders</strong> (require <a href="https://woocommerce.com/products/woocommerce-subscriptions/" target="_blank" rel="noopener">WooCommerce Subscriptions</a> plugin)</li>
</ul>
<p>
    </li>
<li><strong>Painless management for admins</strong>
<ul class="wccom-tick-list-primary">
<li><strong>dedicated requests list page</strong>, where to filter them by date and status</li>
<li><strong>Pending requests warnings</strong> on both side menu and WordPress topbar</li>
<li>Ability to <strong>simply reply or also approve/refuse</strong> the refund request</li>
<li><strong>Direct approval to refund:</strong> automatic refund form filling for approved requests, letting you choose which way to proceed. Only with one click</li>
<li><strong>Simple text editor</strong>, to quickly format reply text and add links (<em>NB: there’s also an auto-linking system!</em>)</li>
</ul>
<p>
    </li>
<li><strong>Private attachments engine</strong>
<ul class="wccom-tick-list-primary">
<li>Upload files in admin replies and (optionally) allow customers to do the same on frontend</li>
<li>Optionally <strong>require customers to upload</strong> files in order to open a refund request</li>
<li>Choose which file <strong>types, files number and size</strong> to allow</li>
<li><strong>Truly private</strong>: only involved users can reach files</li>
</ul>
<p>
    </li>
<li><strong>E-mail notifications:</strong>
<ul class="wccom-tick-list-secondary">
<li>Inform shop managers whenever a <strong>new refund request is created</strong></li>
<li>Inform the customer when a <strong>shop manager replied</strong> to his request</li>
<li>Inform shop managers when the <strong>customer replied</strong> to an opened request</li>
<li><strong>Fully customizable e-mail</strong> texts with special placeholders (eg. refund/reply text, involved products, direct link)</li>
<li><strong>E-mail test system</strong>: remember visual previews will never look as a true inbox!</li>
</ul>
<p>
    </li>
<li><strong>Chat-like interface</strong>: each request is displayed as a chat between managers and the customer, giving a modern and professional touch to your shop</li>
<li><strong>Built for teams:</strong> define how shop manager replies are displayed (generic “STAFF”, user nicename or a custom text). Always have a reference on who replies</li>
<li><strong>Refund disclaimer:</strong> optionally require the customer to accept a fully customizable disclaimer in order to open a request</li>
<li><strong>Styling settings:</strong> customize the look & feel to fully match your website’s theme</li>
</ul>
<p></p>
<hr />
<div class="wccom-bundle-section">
<div class="wccom-bundle-section-container">
<div class="wccom-bundle-section-content wccom-bundle-section-left">
<h3>Seamless integration on any website</h3>
<p>LC Refund Requests has been developed to grant the most natural and integrated user experience possible. Customers can ask for a partial or full refund directly in the order page</p>
<p>Using WooCommerce elements, in most cases you won’t even have to worry about the styling part. A real plug & play module!</p>
</p></div>
<div class="wccom-bundle-section-image">
            <img src="https://woocommerce.com/wp-content/uploads/2025/04/10_wrr_new_rr_screen_b8498a.png" alt="frontend request opening" />
        </div>
</p></div>
</div>
<div class="wccom-bundle-section">
<div class="wccom-bundle-section-container">
<div class="wccom-bundle-section-content wccom-bundle-section-right">
<h3>Chat-like interface</h3>
<p>Requests are managed and displayed as a real chat between customers and shop managers, giving your shop a real premium and professional look.</p>
<p>Do you have a managers team? Is indeed possible to display the reply author’s nicename!</p>
</p></div>
<div class="wccom-bundle-section-image"><img src="https://woocommerce.com/wp-content/uploads/2025/04/20_wrr_front_rr_screen_7d86f0.png" alt="frontend request interface" /></div>
</p></div>
</div>
<div class="wccom-bundle-section">
<div class="wccom-bundle-section-container">
<div class="wccom-bundle-section-content wccom-bundle-section-left">
<h3>Painless management</h3>
<p>A dedicated admin page lists the requests, allowing a quick overview over them. Reaching the order page will be possible to leave a simple reply or also approve/refuse the request.</p>
<p>Upon approval, the plugin will automatically fill the WooCommerce refund form: only takes a click to complete the process!</p>
</p></div>
<div class="wccom-bundle-section-image">
            <img src="https://woocommerce.com/wp-content/uploads/2025/04/30_wrr_backend-panel_2704ba.png" alt="backend refund requests list" />
        </div>
</p></div>
</div>
<div class="wccom-bundle-section">
<div class="wccom-bundle-section-container">
<div class="wccom-bundle-section-content wccom-bundle-section-right">
<h3>Truly safe file attachments</h3>
<p>Shops selling physical goods often <strong>need proof</strong> of a faulty product or specific documents to process refunds.</p>
<p>LC Refunds Requests offers a <strong>customizable file attachment engine</strong> for admins or customers. Choose allowed file types, number, and size — even make a file required to open a request.</p>
<p>Configure it as you wish and <strong>forget data worries:</strong> files are accessible only after <strong>strict security checks!</strong></p>
</p></div>
<div class="wccom-bundle-section-image">
            <img src="https://woocommerce.com/wp-content/uploads/2025/05/wrr_uploads_preview.png" alt="safe attachments" />
        </div>
</p></div>
</div>
<div class="wccom-bundle-section">
<div class="wccom-bundle-section-container">
<div class="wccom-bundle-section-content wccom-bundle-section-left">
<h3>E-mail Notifications</h3>
<p>While totally optional, a true professional shop cannot miss this feature: inform customers and managers about refund requests status. Is possible to inform admins about new refund requests or customer replies or also notify the customer whenever its request has been answered!</p>
<p>Each e-mail is fully customizable with special text placeholders and a true e-mail test.</p>
</p></div>
<div class="wccom-bundle-section-image"><img src="https://woocommerce.com/wp-content/uploads/2025/04/100_wrr_true_email_demo_ec8eb8.png" alt="email notification" /></div>
</p></div>
</div>
<div class="wccom-bundle-section">
<div class="wccom-bundle-section-container">
<div class="wccom-bundle-section-content wccom-bundle-section-right">
<h3>Tailored on your needs</h3>
<p>Decide which products can be refunded and the refund conditions: order’s maximum age, discard discounted products, discard subscription renewals (require <a href="https://woocommerce.com/products/woocommerce-subscriptions/" target="_blank" rel="noopener">WooCommerce Subscriptions</a> plugin).</p>
<p>The fine tune is up to you: globally or for every single product!</p>
</p></div>
<div class="wccom-bundle-section-image">
            <img src="https://woocommerce.com/wp-content/uploads/2025/04/60_wrr_main_settings_ea00d1.png" alt="plugin settings" />
        </div>
</p></div>
</div>

LC Refund Requests

<p>The smoothest way to professionally manage refund requests on your WooCommerce store!</p>

<p>Build customer trust and streamline your support process with the <b>Order Warranty for WooCommerce </b> extension. Instead of handling warranty requests through messy email chains, this extension creates a <b>centralized, automated system</b> for warranty management — right inside your store.</p>
<p>Offer included warranties, sell extended coverage, or even let customers add warranties after purchase. With flexible options for both shop owners and customers, you can deliver peace of mind while creating new revenue opportunities.</p>
<h2>Features</h2>
<ul class="wccom-tick-list-primary">
<li><b>Warranty Management Window in Admin Settings</b> – Easily oversee all customer warranty requests in one centralized dashboard.</li>
<li><b>Email Notifications</b> – Get instant updates when customers request a warranty, ensuring no case slips through the cracks.</li>
<li><b>Lifetime Warranty</b> – Offer customers peace of mind with products that include a warranty that never expires</li>
<li><b>Included Warranty</b> – Add warranties that come at no extra cost to the buyer.</li>
<li><b>Add-On Warranty</b> – Give customers flexible paid warranty options with different timeframes or coverage levels.</li>
<li><b>Retroactive Warranty</b> – Allow warranties to be added after a purchase has been completed.</li>
</ul>
<hr />
<h2>Why you should offer warranties:</h2>
<ul>
<li><b>Increase Customer Confidence</b> – Shoppers are more likely to buy when they know their purchase is protected.</li>
<li><b>Boost Revenue with Add-Ons</b> – Sell extended warranty plans for ongoing coverage and peace of mind.</li>
<li><b>Streamline Your Workflow</b> – Manage every request from one organized dashboard.</li>
<li><b>Deliver a Better Experience</b> – Customers can request support with a single click, no back-and-forth emails needed.</li>
</ul>
<p><a href="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.39.15.png"><img class="alignnone wp-image-18734005673871" src="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.39.15.png" alt="" width="391" height="356" border="0" /></a></p>
<hr />
<h2>Features</h2>
<ul>
<li><b>Warranty Management Dashboard</b>
<ul>
<li>Oversee all requests in one window inside your store’s WP Admin dashboard.</li>
<li>Track, review, and resolve warranty claims without leaving your store.<br style="margin-bottom: 1em" /><a href="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.34.57.png"><img class="alignnone wp-image-18734005673856" src="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.34.57.png" alt="" width="369" height="156" border="0" /></a></li>
</ul>
</li>
<li><b>Automatic Email Notifications</b>
<ul>
<li>Receive instant alerts when a customer submits a warranty request.</li>
<li>Keep cases moving quickly with no missed messages.<br style="margin-bottom: 1em" /><a href="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.36.35.png"><img class="alignnone wp-image-18734005673862" src="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.36.35.png" alt="" width="479" height="357" border="0" /></a></li>
</ul>
</li>
<li><b>Flexible Warranty Types</b>
<ul>
<li><b>Included Warranty</b> – Add free coverage with purchases.</li>
<li><b>Add-On Warranty</b> – Sell extended protection as a paid upsell.</li>
<li><b>Lifetime Warranty</b> – Offer never-ending coverage for high-value products.</li>
<li><b>Retroactive Warranty</b> – Allow customers to add a warranty after checkout.<br style="margin-bottom: 1em" /><a href="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.38.40.png"><img class="alignnone wp-image-18734005673870" src="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.38.40.png" alt="" width="300" height="154" /></a></li>
</ul>
</li>
<li><b>Seamless Customer Experience</b>
<ul>
<li>Warranty options appear directly on the order page.</li>
<li>Customers submit requests by leaving a quick message — one click, no hassle.</li>
<li>All requests are instantly logged in your dashboard for easy follow-up.<br style="margin-bottom: 1em" /><a href="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.37.32.png"><img class="alignnone wp-image-18734005673865" src="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.37.32.png" alt="" width="300" height="288" /></a></li>
</ul>
</li>
</ul>
<hr />
<h2>Example use cases</h2>
<ul>
<li><b>Electronics</b>: Sell add-on warranties for laptops, phones, or accessories.</li>
<li><b>Furniture</b>: Offer included warranties to reassure buyers about quality.</li>
<li><b>Appliances</b>: Provide lifetime coverage for premium products.</li>
<li><b>Retail Stores</b>: Let customers retroactively purchase a warranty after checkout.</li>
</ul>
<hr />
<h2>A professional warranty system for your store</h2>
<p>The <b>Order Warranty for WooCommerce</b> extension helps you move beyond scattered emails and manual tracking. By giving you a <b>structured, automated system</b>, it saves time for store owners and builds confidence for customers.</p>
<p>Whether you want to <b>strengthen trust with included warranties</b> or <b>generate extra revenue with paid add-ons</b>, this extension equips you with all the tools to create a customer-friendly, efficient warranty process.</p>
<hr />
<h2>Ready to build trust and increase sales?</h2>
<p>Take the stress out of warranty management. Install <b>Order Warranty for WooCommerce</b> today and give your customers the confidence they need to keep shopping with you.</p>

Order Warranty

<p>Offer warranties and let customers request and manage them from their account.</p>

LC Refund Requests vs Order Warranty