<div class="woo-sc-box info">This extension requires a LiveChat subscription. <a href="https://accounts.livechatinc.com/signup/credentials/?a=woocommerce&utm_source=woocommerce.com&utm_medium=referral&utm_campaign=woocommerce_listing" target="_blank" rel="noopener">Sign up for a free 14-day trial</a>.</div>
<h2>What is LiveChat?</h2>
<p>LiveChat is a customer support tool that enables businesses to engage with their customers, <strong>increase sales</strong> and satisfaction through multiple channels like your store, WhatsApp, Instagram, and Messenger.</p>
<p>The way it works is simple: you integrate a live chat feature on your website, and then wait for your visitors to initiate a conversation or, if you prefer, invite them to chat. This will result in happier customers, resolved issues, and increased sales for you.</p>
<p><img class="alignnone wp-image-18734003308261 size-large" src="https://woocommerce.com/wp-content/uploads/2015/11/grafika-listing-1.png?w=980" alt="Live chat for WooCommerce" width="980" height="745" /></p>
<p><strong>Engage your customers while they browse your store with coupons, deals, and announcements</strong> using the automated chat invitations feature. Improve the look of your store with a modern chat interface, customizable chat buttons, and attractive designs. With LiveChat, you can connect with your customers asynchronously, even after business hours. This means you can maintain communication without needing to be available 24/7.</p>
<p><img class="alignnone wp-image-18734003308269 size-large" src="https://woocommerce.com/wp-content/uploads/2015/11/grafika-listing-2.png?w=980" alt="Live Chat for WooCommerce store" width="980" height="745" /></p>
<p>When chatting with a customer, you can see their <strong>previous order details</strong>, <strong>shipping address</strong>, <strong>total amount</strong>, <strong>product information</strong>, and <strong>quantity of products</strong> right next to your conversation. This helps you quickly understand the customer’s situation and suggest complementary products or provide assistance more efficiently.</p>
<p><strong>Installation </strong></p>
<ul>
<li>Download, activate, and <a href="https://www.livechatinc.com/kb/woocommerce-integration-tutorial/?a=woocommerce&utm_source=woocommerce.com&utm_medium=referral&utm_campaign=woocommerce_listing" target="_blank" rel="noopener">install this extension</a>.
<li>Create a <a href="https://accounts.livechatinc.com/signup/credentials/?a=woocommerce&utm_source=woocommerce.com&utm_medium=referral&utm_campaign=woocommerce_listing" target="_blank" rel="noopener">LiveChat account</a> or log into an existing account.</li>
</ul>
<p>Give suggestions, guide your customers through the purchasing process, and grow sales with LiveChat.</p>

LiveChat for WooCommerce

<p>Increase average order value and overall sales through live chat support.</p>

<h1>COD Guard for WooCommerce: The Ultimate SMS OTP & Fraud Prevention Shield</h1>
<p class="!mb-0 mt-0"><strong>Stop Fake Orders, Eliminate COD Fraud, and Slash Your RTO Rates Instantly.</strong></p>
<p class="!mb-0 mt-0">Cash on Delivery (COD) is essential for growth, but it often comes with a nightmare of fake orders, spam checkouts, and high <strong>Return to Origin (RTO)</strong> costs. <strong>COD Guard for WooCommerce</strong> is the professional solution built to secure your revenue. By requiring real-time <strong>SMS OTP (One-Time Password) Verification</strong>, you ensure that every customer is genuine before they ever complete a purchase.</p>
<p><img src="https://woocommerce.com/wp-content/uploads/2026/02/SMS-OTP-Fraud-Prevention-Shield.png" alt="COD Guard for WooCommerce - Stop Fake Orders and Reduce RTO" /></p>
<h2>Reduce RTO and Protect Your Profits</h2>
<p class="!mb-0 mt-0">High RTO rates can drain your shipping budget and waste your inventory. Our <strong>COD Guard</strong> <strong>(anti fraud)</strong> plugin adds a critical layer of accountability to your checkout process. By verifying every anti fraud order via real-time SMS, your delivery success rates will skyrocket while suspicious activity is filtered out instantly. Protect your business from casual ‘test’ orders, fake profiles, and malicious spam with a powerful anti fraud security shield designed for high-growth WooCommerce stores.</p>
<h2>Key Features for High-Growth Stores</h2>
<h3>Secure SMS OTP Verification</h3>
<p class="!mb-0 mt-0">Mandate SMS verification for all COD transactions. The plugin generates a secure, time-sensitive code and sends it directly to the customer’s phone through a sleek, responsive modal.</p>
<ul>
<li class="[&>p]:inline"><strong>Time-Limited Codes:</strong> Set OTP expiry to ensure security.</li>
<li class="[&>p]:inline"><strong>Attempt Limits:</strong> Prevent brute-force attacks by limiting verification attempts.</li>
</ul>
<p><img src="https://woocommerce.com/wp-content/uploads/2026/02/verify-phone-number.png" alt="Secure SMS OTP Verification" /></p>
<h3>Global SMS Gateway Support</h3>
<p class="!mb-0 mt-0">Connect with the world’s most reliable SMS providers with zero configuration headache.</p>
<ul>
<li class="[&>p]:inline"><strong>Twilio:</strong> Industry-leading global delivery.</li>
<li class="[&>p]:inline"><strong>MSG91:</strong> Optimized for high-speed delivery.</li>
<li class="[&>p]:inline"><strong>Fast2SMS:</strong> Perfect for local and international reach.</li>
</ul>
<p><img src="https://woocommerce.com/wp-content/uploads/2026/02/jDoSBW_6c01ba.png" alt="Global SMS Gateway Support" /></p>
<h3>Advanced Customer Blacklisting</h3>
<p class="!mb-0 mt-0">Tired of the same customers returning orders or placing fake checkouts? <strong>Ban them forever.</strong></p>
<ul>
<li class="[&>p]:inline"><strong>Multi-Point Blocking:</strong> Blacklist by Email address, Phone number, or IP Address.</li>
<li class="[&>p]:inline"><strong>One-Click Ban:</strong> Block fraudulent users directly from the Order Details page.</li>
</ul>
<p><img src="https://woocommerce.com/wp-content/uploads/2026/02/blacklist-admin_b03a33.png" alt="Advanced Customer Blacklisting" /></p>
<h3>Dynamic COD Fee Recovery</h3>
<p class="!mb-0 mt-0">Add a handling fee to Cash on Delivery orders to recover logistics and risk costs.</p>
<ul>
<li class="[&>p]:inline"><strong>Flexible Fee Types:</strong> Charge a flat fee (e.g., $5.00) or a percentage (e.g., 2% of total).</li>
<li class="[&>p]:inline"><strong>Automated Calculation:</strong> Fees are added instantly to the cart totals.</li>
</ul>
<p><img src="https://woocommerce.com/wp-content/uploads/2026/02/cod-fee-front_08c11e.jpg" alt="Dynamic COD Fee Recovery" /></p>
<h3>Intelligent Cart Restrictions</h3>
<p class="!mb-0 mt-0">Control your risk by setting smart boundaries for your COD orders.</p>
<ul>
<li class="[&>p]:inline"><strong>Min/Max Cart Value:</strong> Only allow COD for specific price ranges.</li>
<li class="[&>p]:inline"><strong>Product-Based Blocking:</strong> Disable COD for high-risk or specific high-ticket categories.</li>
</ul>
<p><img src="https://woocommerce.com/wp-content/uploads/2026/02/restrictions_fd10fc.png" alt="Intelligent Cart Restrictions" /></p>
<h2>Built for the Modern WooCommerce Experience</h2>
<h3>Full Block Checkout Compatibility</h3>
<p class="!mb-0 mt-0">Unlike older plugins, COD Guard is 100% compatible with the <strong>WooCommerce Block Checkout</strong> and the classic Legacy Checkout. It works out of the box with modern themes and the latest WordPress 6.x updates.</p>
<h3>Professional Security Insights</h3>
<ul>
<li class="[&>p]:inline"><strong>Admin Status Badges:</strong> Instantly see “Verified” or “Unverified” status in your Order List.</li>
<li class="[&>p]:inline"><strong>Detailed Audit Logs:</strong> Track every OTP attempt and blacklist trigger for your security records.</li>
<li class="[&>p]:inline"><strong>Order Meta Boxes:</strong> View complete verification history directly inside each order.</li>
</ul>
<p><img src="https://woocommerce.com/wp-content/uploads/2026/02/amzgxT.png" alt="Professional Security Insights - Admin Status Badges: " /></p>
<h2>Why Choose COD Guard?</h2>
<ul>
<li class="[&>p]:inline"><strong>Improve Fulfillment:</strong> Focus your team on real orders, not fake ones.</li>
<li class="[&>p]:inline"><strong>Save Shipping Costs:</strong> Stop paying for labels on orders that will never be accepted.</li>
<li class="[&>p]:inline"><strong>Professional UX:</strong> A beautiful, branded verification modal that earns customer trust.</li>
</ul>

COD Guard

<p>Slash WooCommerce RTO and stop fake orders instantly with a powerful anti-fraud order security system. Use secure SMS OTP verification to validate every customer using Twilio or MSG91. Protect your revenue with advanced blacklisting and dynamic COD fees. The ultimate fraud prevention shield for high-growth WooCommerce stores.</p>

LiveChat for WooCommerce vs COD Guard