<div class="woo-sc-box info">This extension requires a LiveChat subscription. <a href="https://accounts.livechatinc.com/signup/credentials/?a=woocommerce&utm_source=woocommerce.com&utm_medium=referral&utm_campaign=woocommerce_listing" target="_blank" rel="noopener">Sign up for a free 14-day trial</a>.</div>
<h2>What is LiveChat?</h2>
LiveChat is a customer support tool that enables businesses to engage with their customers, increase sales and satisfaction through multiple channels like your store, WhatsApp, Instagram, and Messenger.
The way it works is simple: you integrate a live chat feature on your website, and then wait for your visitors to initiate a conversation or, if you prefer, invite them to chat. This will result in happier customers, resolved issues, and increased sales for you.
<img class="alignnone wp-image-18734003308261 size-large" src="https://woocommerce.com/wp-content/uploads/2015/11/grafika-listing-1.png?w=980" alt="Live chat for WooCommerce" width="980" height="745" />
Engage your customers while they browse your store with coupons, deals, and announcements using the automated chat invitations feature. Improve the look of your store with a modern chat interface, customizable chat buttons, and attractive designs. With LiveChat, you can connect with your customers asynchronously, even after business hours. This means you can maintain communication without needing to be available 24/7.
<img class="alignnone wp-image-18734003308269 size-large" src="https://woocommerce.com/wp-content/uploads/2015/11/grafika-listing-2.png?w=980" alt="Live Chat for WooCommerce store" width="980" height="745" />
When chatting with a customer, you can see their previous order details, shipping address, total amount, product information, and quantity of products right next to your conversation. This helps you quickly understand the customer’s situation and suggest complementary products or provide assistance more efficiently.
Installation 
<ul>
<li>Download, activate, and <a href="https://www.livechatinc.com/kb/woocommerce-integration-tutorial/?a=woocommerce&utm_source=woocommerce.com&utm_medium=referral&utm_campaign=woocommerce_listing" target="_blank" rel="noopener">install this extension</a>.
<li>Create a <a href="https://accounts.livechatinc.com/signup/credentials/?a=woocommerce&utm_source=woocommerce.com&utm_medium=referral&utm_campaign=woocommerce_listing" target="_blank" rel="noopener">LiveChat account</a> or log into an existing account.</li>
</ul>
Give suggestions, guide your customers through the purchasing process, and grow sales with LiveChat.

LiveChat for WooCommerce

Increase average order value and overall sales through live chat support.

<h3>Keep your WooCommerce customer data accurate and reliable</h3>
Over time, WooCommerce stores can occasionally experience spikes in automated or scripted traffic that create large numbers of customer accounts.
These accounts often pass basic validation checks and may not be blocked by CAPTCHA or anti-spam solutions, especially when they originate from real checkout attempts or payment flows.
As a result, stores may end up with:
<ul>
<li>Hundreds or thousands of customer accounts with no orders</li>
<li>Repeated failed checkout attempts linked to the same customers</li>
<li>Rapid growth in the users table without real business value</li>
</ul>
Left unmanaged, they can:
<ul>
<li>Inflate customer counts</li>
<li>Reduce the accuracy of reports and analytics</li>
<li>Slow down admin pages on large stores</li>
</ul>
<a href="https://woocommerce.com/wp-content/uploads/2026/01/woo-customers-cleanup-spammy-users.png"><img class="aligncenter wp-image-18734006243237 size-large" src="https://woocommerce.com/wp-content/uploads/2026/01/woo-customers-cleanup-spammy-users.png?w=980" alt="" width="980" height="465" /></a>
<hr />
<h3>What this plugin does</h3>
<ul>
<li>Detects customers with no orders</li>
<li>Detects customers with multiple failed orders</li>
<li>Collects results using a safe background process</li>
<li>Stores results in optimized cache tables for fast access</li>
<li>Displays customers in clean, paginated admin tables</li>
<li>Generates summary reports and optional admin email notifications</li>
</ul>
The plugin runs background processes to safely collect customer data in batches, avoiding timeouts or memory issues — even on large stores.
<hr />
<h3>Smart customer identification</h3>
Instead of relying on simple rules, the plugin analyzes real WooCommerce data to detect customers who:
<ul>
<li>Have no orders</li>
<li>Have multiple failed orders</li>
</ul>
This approach makes the results reliable and specific to your store.
<a href="https://woocommerce.com/wp-content/uploads/2026/01/customers-cleanup-settings.png"><img class="aligncenter wp-image-18734006243243 size-large" src="https://woocommerce.com/wp-content/uploads/2026/01/customers-cleanup-settings.png?w=980" alt="" width="980" height="554" /></a>
<hr />
<h3>Clear review before action</h3>
The plugin does not delete anything automatically.
Instead, it provides:
<ul>
<li>Paginated admin tables</li>
<li>Detailed customer information</li>
<li>Order references for failed checkout attempts</li>
<li>Optional email summaries</li>
</ul>
You stay fully in control of every decision.

Customers Cleanup

Maintain a healthy WooCommerce customer database by identifying inactive and unsuccessful checkout accounts.
Automatically identify and manage fake customer accounts created by bots, failed checkouts, and abandoned payment attempts.

LiveChat for WooCommerce vs Customers Cleanup