<div class="woo-sc-box info">This extension requires a LiveChat subscription. <a href="https://accounts.livechatinc.com/signup/credentials/?a=woocommerce&utm_source=woocommerce.com&utm_medium=referral&utm_campaign=woocommerce_listing" target="_blank" rel="noopener">Sign up for a free 14-day trial</a>.</div>
<h2>What is LiveChat?</h2>
<p>LiveChat is a customer support tool that enables businesses to engage with their customers, <strong>increase sales</strong> and satisfaction through multiple channels like your store, WhatsApp, Instagram, and Messenger.</p>
<p>The way it works is simple: you integrate a live chat feature on your website, and then wait for your visitors to initiate a conversation or, if you prefer, invite them to chat. This will result in happier customers, resolved issues, and increased sales for you.</p>
<p><img class="alignnone wp-image-18734003308261 size-large" src="https://woocommerce.com/wp-content/uploads/2015/11/grafika-listing-1.png?w=980" alt="Live chat for WooCommerce" width="980" height="745" /></p>
<p><strong>Engage your customers while they browse your store with coupons, deals, and announcements</strong> using the automated chat invitations feature. Improve the look of your store with a modern chat interface, customizable chat buttons, and attractive designs. With LiveChat, you can connect with your customers asynchronously, even after business hours. This means you can maintain communication without needing to be available 24/7.</p>
<p><img class="alignnone wp-image-18734003308269 size-large" src="https://woocommerce.com/wp-content/uploads/2015/11/grafika-listing-2.png?w=980" alt="Live Chat for WooCommerce store" width="980" height="745" /></p>
<p>When chatting with a customer, you can see their <strong>previous order details</strong>, <strong>shipping address</strong>, <strong>total amount</strong>, <strong>product information</strong>, and <strong>quantity of products</strong> right next to your conversation. This helps you quickly understand the customer’s situation and suggest complementary products or provide assistance more efficiently.</p>
<p><strong>Installation </strong></p>
<ul>
<li>Download, activate, and <a href="https://www.livechatinc.com/kb/woocommerce-integration-tutorial/?a=woocommerce&utm_source=woocommerce.com&utm_medium=referral&utm_campaign=woocommerce_listing" target="_blank" rel="noopener">install this extension</a>.
<li>Create a <a href="https://accounts.livechatinc.com/signup/credentials/?a=woocommerce&utm_source=woocommerce.com&utm_medium=referral&utm_campaign=woocommerce_listing" target="_blank" rel="noopener">LiveChat account</a> or log into an existing account.</li>
</ul>
<p>Give suggestions, guide your customers through the purchasing process, and grow sales with LiveChat.</p>

LiveChat for WooCommerce

<p>Increase average order value and overall sales through live chat support.</p>

<h2>WooCommerce email delivery made easy!</h2>
<p>Your WooCommerce store depends on emails — from order confirmations to customer notifications. But when these emails fail to send or end up in spam, it can disrupt your entire sales process and hurt customer trust.</p>
<div style="width: 980px" class="wp-video"><video class="wp-video-shortcode" id="video-0-8" width="980" height="551" preload="metadata" controls="controls"><a href="https://woocommerce.com/wp-content/uploads/2025/10/SMTPLogs_Video.mp4">https://woocommerce.com/wp-content/uploads/2025/10/SMTPLogs_Video.mp4</a></video></div>
<p> </p>
<p>SMTP and Email Logs for WooCommerce ensures every store email (from order receipts to status updates) is delivered securely, reliably, and recorded in a centralized email log for complete visibility and troubleshooting.</p>
<p>With built-in integrations for <b>Brevo, Gmail, Microsoft 365, Mailgun, Postmark, and SendGrid</b><span style="font-weight: 400">, you can connect your WooCommerce store to trusted transactional email providers in minutes.<br />
</span></p>
<h2>Why you need it</h2>
<p>Default emails in WooCommerce rely on basic PHP mail, which can frequently fail or get marked as spam.</p>
<p>With the SMTP and Email Logs for WooCommerce extension, your store emails are routed through verified SMTP servers, improving deliverability and reducing spam issues.</p>
<p>At the same time, every outgoing WooCommerce email is stored in a <b>centralized email log</b>, allowing you to track delivery status, investigate problems, and confirm exactly when messages were sent.</p>
<h2>Key features</h2>
<h3><b>SMTP Mailers for Reliable Email Delivery</b></h3>
<p>Connect with all major transactional email service providers, including Brevo, Gmail, Microsoft 365, Mailgun, Postmark, and SendGrid, as well as custom SMTP servers. This gives you the flexibility to select the email infrastructure that best fits your WooCommerce store.</p>
<p><img class="aligncenter wp-image-18734006441111 size-full" src="https://woocommerce.com/wp-content/uploads/2025/10/SS-SMTP-Providers-Settings.jpg" alt="SMTP Providers Settings" width="896" height="550" /></p>
<h3><b>Centralized Email Logs for Complete Visibility</b></h3>
<p>All WooCommerce emails are now recorded in a centralized logging system. View subjects, recipients, timestamps, SMTP connections, and delivery status, and resend failed emails from one place so you can easily monitor email activity and troubleshoot delivery issues.</p>
<h3>Detailed email logs in the <em>Order</em> edit window</h3>
<p>Keep a complete record of all WooCommerce emails, including subjects, recipients, timestamps, and delivery status directly in your admin dashboard.</p>
<h3>One-click email resend</h3>
<p>Instantly resend failed WooCommerce emails from the logs table to maintain communication without reconfiguring settings.</p>
<p><img class="aligncenter wp-image-18734006441113 size-full" src="https://woocommerce.com/wp-content/uploads/2025/10/SS-Detailed-Email-Logs.jpg" alt="Detailed Email Logs" width="896" height="550" /></p>
<h2>Supported SMTP providers</h2>
<p>This extension supports all major SMTP and transactional email providers, including:</p>
<ul>
<li><b>Brevo (Sendinblue)</b>– Marketing and transactional email delivery</li>
<li><b>Gmail / Google Workspace</b>– Ideal for small to medium stores</li>
<li><b>Microsoft 365 (Outlook)</b>– Reliable email delivery using Microsoft infrastructure</li>
<li><b>Mailgun</b>– Developer-friendly email service built for transactional email</li>
<li><b>Postmark</b>– High-speed transactional email delivery with detailed analytics</li>
<li><b>SendGrid</b>– Scalable cloud-based email delivery platform</li>
<li><b>Custom SMTP Providers</b>– Connect any SMTP server with manual configuration</li>
<li><span style="font-weight: 400">More Coming Soon….</span></li>
</ul>
<p>Each mailer is simple to install, integrates flawlessly with WooCommerce, and provides encrypted, authenticated email delivery.</p>
<h2>Best for:</h2>
<ul>
<li><b>Ecommerce Stores:</b> Guarantee WooCommerce order confirmation and status emails reach customers.</li>
<li><b>Subscription Stores:</b> Maintain consistent billing and renewal email delivery.</li>
<li><b>B2B and Wholesale:</b> Send invoices, quotes, and account updates reliably.</li>
<li><b>Digital Product Stores:</b> Deliver download links and license keys instantly.</li>
<li><b>Service Providers:</b> Send appointment confirmations and updates without failure.</li>
<li><b>Educational Sites:</b> Deliver enrollment notifications and password resets on time.</li>
</ul>
<h2>How it works</h2>
<ol>
<li><b>Download, install, and activate</b> this extension.</li>
<li><b>Set Up SMTP:</b> From your store’s WP Admin dashboard, go to <em>WooCommerce > Settings > SMTP</em> and connect your email provider.</li>
<li><b>Start Sending Emails:</b> All outgoing WooCommerce emails are automatically sent and tracked.</li>
<li><b>Resend Failed Emails:</b> Use the “Resend” button from the logs section for instant re-delivery.</li>
</ol>
<p><strong>No code needed</strong> — configure once and forget it.</p>
<h2>Store owner benefits</h2>
<ul>
<li><b>Reliable Email Delivery:</b> Say goodbye to missing WooCommerce order notifications.</li>
<li><b>Full Transparency:</b> Access every sent email and track its delivery status.</li>
<li><b>Better Customer Support:</b> Verify if an email was sent or failed in seconds.</li>
<li><b>Professional Communication:</b> Build trust with customers through consistent and reliable WooCommerce emails.</li>
<li><b>Email Monitoring & Troubleshooting:</b>Use centralized email logs to quickly investigate failed emails and resend them instantly.</li>
</ul>
<h2>Technical highlights</h2>
<ul>
<li>Multi-SMTP support (Brevo, Gmail, Microsoft 365, Mailgun, Postmark, SendGrid)</li>
<li>Centralized email logging system</li>
<li>Order-based email logs</li>
<li>One-click email resend</li>
<li>Email delivery status tracking</li>
<li>Secure SSL/TLS authentication</li>
<li>Lightweight and performance-friendly</li>
<li>Fully compatible with the latest WooCommerce and WordPress versions</li>
</ul>
<h2>Support and documentation</h2>
<p>Need help setting up? Visit our <a href="https://woocommerce.com/document/smtp-email-logs-for-woocommerce/">documentation</a> or contact our <b>Support Team</b> for quick assistance.</p>
<h2>Take control of your WooCommerce emails</h2>
<p>Stop guessing whether your store emails are delivered — <b>SMTP and Email Logs for WooCommerce</b> gives you complete visibility into every message sent.</p>
<p>Track delivery status, view detailed logs, and resend failed emails — all from your WooCommerce dashboard.</p>
<p><b>Install SMTP and Email Logs for WooCommerce today</b> and send every WooCommerce email with confidence!</p>

SMTP & Email Logs

<p>Reliable email delivery and tracking. Send every WooCommerce email, track every message, and never miss an order notification.</p>

LiveChat for WooCommerce vs SMTP & Email Logs