<div class="woo-sc-box info">This extension requires a LiveChat subscription. <a href="https://accounts.livechatinc.com/signup/credentials/?a=woocommerce&utm_source=woocommerce.com&utm_medium=referral&utm_campaign=woocommerce_listing" target="_blank" rel="noopener">Sign up for a free 14-day trial</a>.</div>
<h2>What is LiveChat?</h2>
LiveChat is a customer support tool that enables businesses to engage with their customers, increase sales and satisfaction through multiple channels like your store, WhatsApp, Instagram, and Messenger.
The way it works is simple: you integrate a live chat feature on your website, and then wait for your visitors to initiate a conversation or, if you prefer, invite them to chat. This will result in happier customers, resolved issues, and increased sales for you.
<img class="alignnone wp-image-18734003308261 size-large" src="https://woocommerce.com/wp-content/uploads/2015/11/grafika-listing-1.png?w=980" alt="Live chat for WooCommerce" width="980" height="745" />
Engage your customers while they browse your store with coupons, deals, and announcements using the automated chat invitations feature. Improve the look of your store with a modern chat interface, customizable chat buttons, and attractive designs. With LiveChat, you can connect with your customers asynchronously, even after business hours. This means you can maintain communication without needing to be available 24/7.
<img class="alignnone wp-image-18734003308269 size-large" src="https://woocommerce.com/wp-content/uploads/2015/11/grafika-listing-2.png?w=980" alt="Live Chat for WooCommerce store" width="980" height="745" />
When chatting with a customer, you can see their previous order details, shipping address, total amount, product information, and quantity of products right next to your conversation. This helps you quickly understand the customer’s situation and suggest complementary products or provide assistance more efficiently.
Installation 
<ul>
<li>Download, activate, and <a href="https://www.livechatinc.com/kb/woocommerce-integration-tutorial/?a=woocommerce&utm_source=woocommerce.com&utm_medium=referral&utm_campaign=woocommerce_listing" target="_blank" rel="noopener">install this extension</a>.
<li>Create a <a href="https://accounts.livechatinc.com/signup/credentials/?a=woocommerce&utm_source=woocommerce.com&utm_medium=referral&utm_campaign=woocommerce_listing" target="_blank" rel="noopener">LiveChat account</a> or log into an existing account.</li>
</ul>
Give suggestions, guide your customers through the purchasing process, and grow sales with LiveChat.

LiveChat for WooCommerce

Increase average order value and overall sales through live chat support.

<ul class="wccom-tick-list-primary">
<li>Overall Sentiment Analysis: Analyzes WooCommerce product reviews to determine the general sentiment (positive, neutral, negative).</li>
<li>Common Likes & Dislikes Extraction: Identifies recurring positive and negative themes in customer reviews.</li>
<li>Sentiment Timeline Chart: Displays sentiment trends over time with Cumulative, Daily, and Trend graphs.</li>
<li>CSV Export: Export sentiment data in CSV format</li>
</ul>
<hr />
Have you wondered how your customers truly feel about your products?
This tool helps you uncover the sentiment behind every review, offering a deeper understanding of customer satisfaction.
By analyzing feedback with advanced AI, it identifies key trends, highlights strengths, and pinpoints areas for improvement—all within an intuitive interface.

Stachethemes Review Sentiment AI

Stachethemes Review Sentiment AI analyzes customer reviews with AI, revealing sentiment, trends, and insights to help store owners improve decisions.

LiveChat for WooCommerce vs Stachethemes Review Sentiment AI