Protect your customer’s shopping journey from cart to delivery with Norton Shopping Guarantee with Package Protection. Increase sales and attract repeat buyers — for free — through this unique and holistic buyer protection program. It includes the Norton Shopping Guarantee, shipping insurance, and trust badges in order to guide customers toward a purchase from your WooCommerce store.
Build confidence and increase conversions with the brand trusted by customers around the globe — Norton.
<ul class="wccom-tick-list-primary">
<li>Safe Shopping Trust Badges: Increase shopper confidence and encourage purchase completion</li>
<li>Package Protection: Customer-paid shipping insurance for any loss, damage, or theft</li>
<li>Shopping Guarantee: Lowest price guarantee, purchase guarantee, and identity theft protection</li>
<li>Comprehensive Claims Support: Our full-service claims team will process, approve, and pay out claims directly to shoppers</li>
</ul>
<h2>Safe Shopping Trustmarks</h2>
<img class="alignnone wp-image-18734003868996" src="https://woocommerce.com/wp-content/uploads/2024/06/app-page-1.jpg?w=896" alt="Leveraging the Norton brand to assure customers their products, privacy, and experience are guaranteed." width="601" height="338" />
The Sitewide Trustmark is shown in the bottom left or right-hand corner on all pages of your site. New visitors can shop with confidence because they know your site has been verified by a trusted third party.
The Product Page Trustmark is shown on each product page, typically under the add to cart button. Showing trustmarks before checkout reinforces that you are a trusted merchant, encouraging the shopper to add products to their cart.
<h2>Package Protection</h2>
<img class="wp-image-18734003868999" src="https://woocommerce.com/wp-content/uploads/2024/06/app-page-4.jpg?w=896" alt="Package protection (or shipping insurance) provides peace of mind for customers and merchants alike." width="601" height="338" />
Package Protection by EasyPost covers loss, damage, and theft for every carrier and service level. Customers cover the low cost of their shipping insurance, so you don’t pay a thing. Historically, there is a 50-60% opt-in rate, which dramatically reduces chargebacks, negative reviews, and time spent dealing with claims.
<h2>Shopping Guarantee</h2>
<img class="wp-image-18734003869000" src="https://woocommerce.com/wp-content/uploads/2024/06/app-page-5.jpg?w=896" alt="When a customer purchases package protection, they automatically receive three benefits - a Purchase Guarantee, Lowest Price Guarantee, and identity theft protection. " width="601" height="338" />
In addition to shipping insurance, the Shopping Guarantee protects your customers with:
Purchase Guarantee: If customers don’t receive their products within your terms of service, we’ll resolve the problem or issue a refund of up to $1,000 USD.
Lowest Price Guarantee: If the price goes down on your site within 30 days of purchase, we’ll reimburse your shopper the difference, up to $100 USD — at no charge to you.
Identity Theft Protection: If a shopper’s identity is stolen, we’ll provide access to identity recovery services as well as reimburse them up to $10,000 USD for related expenses.

Norton Shopping Guarantee with Package Protection

Increase sales and attract repeat buyers by protecting your customer’s shopping journey from shopping cart to delivery.

Build customer trust and streamline your support process with the Order Warranty for WooCommerce extension. Instead of handling warranty requests through messy email chains, this extension creates a centralized, automated system for warranty management — right inside your store.
Offer included warranties, sell extended coverage, or even let customers add warranties after purchase. With flexible options for both shop owners and customers, you can deliver peace of mind while creating new revenue opportunities.
<h2>Features</h2>
<ul class="wccom-tick-list-primary">
<li>Warranty Management Window in Admin Settings – Easily oversee all customer warranty requests in one centralized dashboard.</li>
<li>Email Notifications – Get instant updates when customers request a warranty, ensuring no case slips through the cracks.</li>
<li>Lifetime Warranty – Offer customers peace of mind with products that include a warranty that never expires</li>
<li>Included Warranty – Add warranties that come at no extra cost to the buyer.</li>
<li>Add-On Warranty – Give customers flexible paid warranty options with different timeframes or coverage levels.</li>
<li>Retroactive Warranty – Allow warranties to be added after a purchase has been completed.</li>
</ul>
<hr />
<h2>Why you should offer warranties:</h2>
<ul>
<li>Increase Customer Confidence – Shoppers are more likely to buy when they know their purchase is protected.</li>
<li>Boost Revenue with Add-Ons – Sell extended warranty plans for ongoing coverage and peace of mind.</li>
<li>Streamline Your Workflow – Manage every request from one organized dashboard.</li>
<li>Deliver a Better Experience – Customers can request support with a single click, no back-and-forth emails needed.</li>
</ul>
<a href="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.39.15.png"><img class="alignnone wp-image-18734005673871" src="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.39.15.png" alt="" width="391" height="356" border="0" /></a>
<hr />
<h2>Features</h2>
<ul>
<li>Warranty Management Dashboard
<ul>
<li>Oversee all requests in one window inside your store’s WP Admin dashboard.</li>
<li>Track, review, and resolve warranty claims without leaving your store. <a href="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.34.57.png"><img class="alignnone wp-image-18734005673856" src="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.34.57.png" alt="" width="369" height="156" border="0" /></a></li>
</ul>
</li>
<li>Automatic Email Notifications
<ul>
<li>Receive instant alerts when a customer submits a warranty request.</li>
<li>Keep cases moving quickly with no missed messages. <a href="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.36.35.png"><img class="alignnone wp-image-18734005673862" src="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.36.35.png" alt="" width="479" height="357" border="0" /></a></li>
</ul>
</li>
<li>Flexible Warranty Types
<ul>
<li>Included Warranty – Add free coverage with purchases.</li>
<li>Add-On Warranty – Sell extended protection as a paid upsell.</li>
<li>Lifetime Warranty – Offer never-ending coverage for high-value products.</li>
<li>Retroactive Warranty – Allow customers to add a warranty after checkout. <a href="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.38.40.png"><img class="alignnone wp-image-18734005673870" src="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.38.40.png" alt="" width="300" height="154" /></a></li>
</ul>
</li>
<li>Seamless Customer Experience
<ul>
<li>Warranty options appear directly on the order page.</li>
<li>Customers submit requests by leaving a quick message — one click, no hassle.</li>
<li>All requests are instantly logged in your dashboard for easy follow-up. <a href="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.37.32.png"><img class="alignnone wp-image-18734005673865" src="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.37.32.png" alt="" width="300" height="288" /></a></li>
</ul>
</li>
</ul>
<hr />
<h2>Example use cases</h2>
<ul>
<li>Electronics: Sell add-on warranties for laptops, phones, or accessories.</li>
<li>Furniture: Offer included warranties to reassure buyers about quality.</li>
<li>Appliances: Provide lifetime coverage for premium products.</li>
<li>Retail Stores: Let customers retroactively purchase a warranty after checkout.</li>
</ul>
<hr />
<h2>A professional warranty system for your store</h2>
The Order Warranty for WooCommerce extension helps you move beyond scattered emails and manual tracking. By giving you a structured, automated system, it saves time for store owners and builds confidence for customers.
Whether you want to strengthen trust with included warranties or generate extra revenue with paid add-ons, this extension equips you with all the tools to create a customer-friendly, efficient warranty process.
<hr />
<h2>Ready to build trust and increase sales?</h2>
Take the stress out of warranty management. Install Order Warranty for WooCommerce today and give your customers the confidence they need to keep shopping with you.

Order Warranty

Offer warranties and let customers request and manage them from their account.

Norton Shopping Guarantee with Package Protection vs Order Warranty