<p>Protect your customer’s shopping journey from cart to delivery with Norton Shopping Guarantee with Package Protection. Increase sales and attract repeat buyers — for free — through this unique and holistic buyer protection program. It includes the Norton Shopping Guarantee, shipping insurance, and trust badges in order to guide customers toward a purchase from your WooCommerce store.</p>
<p>Build confidence and increase conversions with the brand trusted by customers around the globe — Norton.</p>
<ul class="wccom-tick-list-primary">
<li><strong>Safe Shopping Trust Badges:</strong> Increase shopper confidence and encourage purchase completion</li>
<li><strong>Package Protection:</strong> Customer-paid shipping insurance for any loss, damage, or theft</li>
<li><strong>Shopping Guarantee:</strong> Lowest price guarantee, purchase guarantee, and identity theft protection</li>
<li><strong>Comprehensive Claims Support:</strong> Our full-service claims team will process, approve, and pay out claims directly to shoppers</li>
</ul>
<h2>Safe Shopping Trustmarks</h2>
<p><img class="alignnone wp-image-18734003868996" src="https://woocommerce.com/wp-content/uploads/2024/06/app-page-1.jpg?w=896" alt="Leveraging the Norton brand to assure customers their products, privacy, and experience are guaranteed." width="601" height="338" /></p>
<p><strong>The Sitewide Trustmark</strong> is shown in the bottom left or right-hand corner on all pages of your site. New visitors can shop with confidence because they know your site has been verified by a trusted third party.</p>
<p><strong>The Product Page Trustmark</strong> is shown on each product page, typically under the add to cart button. Showing trustmarks before checkout reinforces that you are a trusted merchant, encouraging the shopper to add products to their cart.</p>
<h2>Package Protection</h2>
<p><img class="wp-image-18734003868999" src="https://woocommerce.com/wp-content/uploads/2024/06/app-page-4.jpg?w=896" alt="Package protection (or shipping insurance) provides peace of mind for customers and merchants alike." width="601" height="338" /></p>
<p><strong>Package Protection by EasyPost</strong> covers loss, damage, and theft for every carrier and service level. Customers cover the low cost of their shipping insurance, so you don’t pay a thing. Historically, there is a 50-60% opt-in rate, which dramatically reduces chargebacks, negative reviews, and time spent dealing with claims.</p>
<h2>Shopping Guarantee</h2>
<p><img class="wp-image-18734003869000" src="https://woocommerce.com/wp-content/uploads/2024/06/app-page-5.jpg?w=896" alt="When a customer purchases package protection, they automatically receive three benefits - a Purchase Guarantee, Lowest Price Guarantee, and identity theft protection. " width="601" height="338" /></p>
<p>In addition to shipping insurance, the Shopping Guarantee protects your customers with:</p>
<p><strong>Purchase Guarantee:</strong> If customers don’t receive their products within your terms of service, we’ll resolve the problem or issue a refund of up to $1,000 USD.</p>
<p><strong>Lowest Price Guarantee:</strong> If the price goes down on your site within 30 days of purchase, we’ll reimburse your shopper the difference, up to $100 USD — at no charge to you.</p>
<p><strong>Identity Theft</strong><strong> Protection:</strong> If a shopper’s identity is stolen, we’ll provide access to identity recovery services as well as reimburse them up to $10,000 USD for related expenses.</p>

Norton Shopping Guarantee with Package Protection

<p>Increase sales and attract repeat buyers by protecting your customer’s shopping journey from shopping cart to delivery.</p>

<ul class="wccom-tick-list-primary">
<li><strong>Plug and play</strong> ― Requires no configuration to get up and running.</li>
<li><strong>Automatic tracking links</strong> ― for all major providers.</li>
<li><strong>Custom tracking links</strong> ― out-of-the-box support.</li>
</ul>
<hr class="wccom-product-heading__hr" />
<p>Provide customers with an easy way to track their shipment with WooCommerce Shipment Tracking. After adding details to an order, the tracking information will appear in <strong>emails</strong>, the <strong>order tracking page</strong>, and the <strong>order view</strong> page in their account section.</p>
<div id="gallery-1" class="gallery galleryid-0 gallery-columns-4 gallery-size-medium"><figure class="gallery-item">
			<div class="gallery-icon landscape">
				<a href="https://woocommerce.com/wp-content/uploads/2012/05/shipment_tracking_meta_box_order_view.webp"><img width="896" height="728" src="https://woocommerce.com/wp-content/uploads/2012/05/shipment_tracking_meta_box_order_view.webp?w=896" class="attachment-medium size-medium" alt="" loading="lazy" /></a>
			</div></figure><figure class="gallery-item">
			<div class="gallery-icon portrait">
				<a href="https://woocommerce.com/wp-content/uploads/2012/05/shipment_tracking_meta_box.webp"><img width="560" height="839" src="https://woocommerce.com/wp-content/uploads/2012/05/shipment_tracking_meta_box.webp?w=560" class="attachment-medium size-medium" alt="" loading="lazy" /></a>
			</div></figure><figure class="gallery-item">
			<div class="gallery-icon portrait">
				<a href="https://woocommerce.com/wp-content/uploads/2012/05/shipment_tracking_order_complete_email.webp"><img width="723" height="1300" src="https://woocommerce.com/wp-content/uploads/2012/05/shipment_tracking_order_complete_email.webp?w=723" class="attachment-medium size-medium" alt="" loading="lazy" /></a>
			</div></figure>
		</div>

<div class="mceTemp"></div>
<p> </p>
<p>Out of the box, <strong>this extension supports custom tracking links</strong> and automatic tracking links for the following major providers:</p>
<div style="float: left;width: 49%">
<ul class="wccom-tick-list-secondary">
<li>Australia Post</li>
<li>Canada Post</li>
<li>City Link</li>
<li>DHL</li>
<li>DPD</li>
<li>Fastway South Africa</li>
<li>FedEx</li>
<li>OnTrac</li>
</ul>
</div>
<div style="float: right;width: 49%">
<ul class="wccom-tick-list-secondary">
<li>ParcelForce</li>
<li>Polish shipping providers</li>
<li>Royal Mail</li>
<li>SAPO</li>
<li>TNT Express (consignment)</li>
<li>TNT Express (reference)</li>
<li>UPS</li>
<li>USPS</li>
</ul>
</div>
<div class="clear"></div>
<p><strong>Unlock tracking in the WooCommerce Mobile App</strong>; add tracking numbers on the go directly within the <a href="https://woocommerce.com/mobile/">WooCommerce Mobile App</a>.</p>
<p> </p>
<table class="borderless">
<tbody>
<tr>
<td><img class="alignnone wp-image-18734002262567" src="https://woocommerce.com/wp-content/uploads/2014/08/unnamed-1.png?w=320" alt="" width="120" height="105" /></td>
<td>
<h2>Documentation</h2>
<p>Need guidance? Check out the comprehensive documentation to learn everything you need to know about the Shipment Tracking extension.</p>
<h4><a href="https://woocommerce.com/document/shipment-tracking/" target="_blank" rel="noopener">View documentation</a></h4>
</td>
</tr>
</tbody>
</table>
<hr class="wccom-product-heading__hr" />
<table class="borderless">
<tbody>
<tr>
<td><img class="alignnone wp-image-18734002262105" src="https://woocommerce.com/wp-content/uploads/2014/08/unnamed.png?w=320" alt="" width="120" height="105" /></td>
<td>
<h2>Questions and Support</h2>
<p>If you have pre-sale questions or need help, <span class="link-annotation-unknown-block-id--992406005">get in touch</span> with our friendly Happiness Engineers.</p>
<h4><a href="https://woocommerce.com/my-account/create-a-ticket/" target="_blank" rel="noopener">Get support</a></h4>
<p> </td>
</tr>
</tbody>
</table>

Shipment Tracking

<p>Add shipment tracking information to your orders.</p>

Norton Shopping Guarantee with Package Protection vs Shipment Tracking