Protect your customer’s shopping journey from cart to delivery with Norton Shopping Guarantee with Package Protection. Increase sales and attract repeat buyers — for free — through this unique and holistic buyer protection program. It includes the Norton Shopping Guarantee, shipping insurance, and trust badges in order to guide customers toward a purchase from your WooCommerce store.
Build confidence and increase conversions with the brand trusted by customers around the globe — Norton.
<ul class="wccom-tick-list-primary">
<li>Safe Shopping Trust Badges: Increase shopper confidence and encourage purchase completion</li>
<li>Package Protection: Customer-paid shipping insurance for any loss, damage, or theft</li>
<li>Shopping Guarantee: Lowest price guarantee, purchase guarantee, and identity theft protection</li>
<li>Comprehensive Claims Support: Our full-service claims team will process, approve, and pay out claims directly to shoppers</li>
</ul>
<h2>Safe Shopping Trustmarks</h2>
<img class="alignnone wp-image-18734003868996" src="https://woocommerce.com/wp-content/uploads/2024/06/app-page-1.jpg?w=896" alt="Leveraging the Norton brand to assure customers their products, privacy, and experience are guaranteed." width="601" height="338" />
The Sitewide Trustmark is shown in the bottom left or right-hand corner on all pages of your site. New visitors can shop with confidence because they know your site has been verified by a trusted third party.
The Product Page Trustmark is shown on each product page, typically under the add to cart button. Showing trustmarks before checkout reinforces that you are a trusted merchant, encouraging the shopper to add products to their cart.
<h2>Package Protection</h2>
<img class="wp-image-18734003868999" src="https://woocommerce.com/wp-content/uploads/2024/06/app-page-4.jpg?w=896" alt="Package protection (or shipping insurance) provides peace of mind for customers and merchants alike." width="601" height="338" />
Package Protection by EasyPost covers loss, damage, and theft for every carrier and service level. Customers cover the low cost of their shipping insurance, so you don’t pay a thing. Historically, there is a 50-60% opt-in rate, which dramatically reduces chargebacks, negative reviews, and time spent dealing with claims.
<h2>Shopping Guarantee</h2>
<img class="wp-image-18734003869000" src="https://woocommerce.com/wp-content/uploads/2024/06/app-page-5.jpg?w=896" alt="When a customer purchases package protection, they automatically receive three benefits - a Purchase Guarantee, Lowest Price Guarantee, and identity theft protection. " width="601" height="338" />
In addition to shipping insurance, the Shopping Guarantee protects your customers with:
Purchase Guarantee: If customers don’t receive their products within your terms of service, we’ll resolve the problem or issue a refund of up to $1,000 USD.
Lowest Price Guarantee: If the price goes down on your site within 30 days of purchase, we’ll reimburse your shopper the difference, up to $100 USD — at no charge to you.
Identity Theft Protection: If a shopper’s identity is stolen, we’ll provide access to identity recovery services as well as reimburse them up to $10,000 USD for related expenses.

Norton Shopping Guarantee with Package Protection

Increase sales and attract repeat buyers by protecting your customer’s shopping journey from shopping cart to delivery.

<h3>SMS Mobile API – Personalized SMS and Gateway Notifications for Your WooCommerce Store</h3>
Boost your WooCommerce store’s customer communication by sending personalized updates straight from your mobile number or Gateway account. SMS Mobile API enables direct, two-way messaging, keeping your customers informed and engaged through a seamless, interactive experience.
<h3>Key Features:</h3>
SMS and Gateway from Your Personal Account 
Send notifications directly from your personal mobile number or Gateway account. Customers can reply to your messages, enabling real-time, direct communication.
More Ways to Send SMS — Total Flexibility 
In addition to using your mobile device, you can connect external SMS services like Twilio, MessageBird, ClickSend, and more — or even link your own SMS Gateway using a SIM modem. 
Choose the method that best fits your needs and take full control of your SMS delivery. 
Use either our mobile-based SMS sending service (SMSMobileAPI) or connect your preferred provider or SMS gateway.
Real-Time Notifications 
Automatically notify your customers via SMS or Gateway when they place an order, when their order status changes, or upon completion of their purchase.
Personalized Messages 
Customize SMS and Gateway templates with order details and other relevant information, ensuring your customers receive tailored and timely updates.
Flexible Delivery Options 
Choose to send an SMS, a Gateway message, or both simultaneously for maximum reach and engagement.
Direct Customer Interaction 
Because messages are sent from your personal accounts, customers can respond directly to you, creating a seamless and interactive communication channel.
Easy Integration 
Simple setup and configuration with WooCommerce, with no need for complex coding or third-party services.
Comprehensive Logging 
Track all SMS and Gateway activities with detailed logs, helping you monitor successful deliveries and troubleshoot any issues.
Secure and Private 
Your data and customer information remain secure, with all messages sent directly from your phone or Gateway account, ensuring full control and privacy.
<h3>Advanced Custom Rules & Conditions for SMS & Gateway</h3>
100% Personalized SMS & Gateway Notifications! 
Take full control of your messaging by defining custom rules based on your WooCommerce order details. No more generic notifications – send the right message at the right time with conditions tailored to each order!
<ul class="wccom-tick-list-secondary">
<li>Rule-Based Messaging System – Create unlimited rules with flexible conditions.</li>
<li>Trigger on Order Status Changes – Customize notifications for processing, completed, refunded orders, and more!</li>
<li>Dynamic Conditions – Use customer email, order total, shipping method, and other order details to trigger messages.</li>
<li>Multiple Conditions Per Rule – Example: “Order Total > $100” AND “Shipping Method = Express”.</li>
<li>Automated Message Sending – Messages are only sent when all defined conditions are met.</li>
<li>Real-Time Execution – Your custom rules apply instantly when an order status is updated.</li>
<li>Smart Logging – Keep track of rule execution and message delivery in detailed logs.</li>
</ul>
With this feature, your SMS notifications are not just automated – they are fully tailored to each customer’s order!
<h3>Additional Features:</h3>
Over 50 Placeholders for Maximum Personalization 
Insert dynamic data like order ID, customer name, total price, shipping details, and more to craft fully customized SMS messages.
Dedicated Online Support 
Access direct support via the extension for seamless assistance whenever you need help.
Order Analysis for Better Rule Creation 
Use the Check Order feature to analyze any existing order and understand its data structure, making it easier to set up precise rules.
Why Choose SMS Mobile API?
In today’s digital world, building strong relationships with your customers requires timely and personalized communication. SMS Mobile API allows you to engage your customers instantly by sending SMS and Gateway notifications directly from your personal accounts. Whether it’s order confirmations, status updates, or personalized thank-you messages, this extension ensures your communication is not only effective but also direct and personal, with the added benefit of allowing your customers to reply to you instantly.
How It Works:
<ol>
<li>Install and Activate: Download the extension and activate it through the WordPress admin dashboard.</li>
<li>Configure Your Settings: Enter your API key, set up your mobile number, and customize your SMS templates.</li>
<li>Start Sending: With everything configured, SMS Mobile API will automatically send notifications based on your settings, directly to your customers’ phones from your personal mobile number.</li>
</ol>
Get Started Today!
Transform your WooCommerce store’s customer communication with SMS Mobile API. Keep your customers informed, engage with them directly, and build stronger, more personal relationships—all through the power of SMS sent from your own mobile phone.
<h3>Third-Party Services and Data Disclosure</h3>
This extension relies on the external service SMSMobileAPI to send SMS notifications. The extension connects to the SMSMobileAPI platform to deliver SMS messages to the phone numbers provided by the user via WooCommerce.
<h3>What data is sent to SMSMobileAPI?</h3>
<ul>
<li>Phone numbers: The phone number associated with the order (either billing or shipping phone number).</li>
<li>Order details: The message template includes the order ID, and in some cases, details related to the order status.</li>
<li>API key: The API key provided by the user during the extension setup.</li>
</ul>
The data sent to SMSMobileAPI is required for the SMS delivery process. No additional data is sent beyond what is necessary for sending the SMS.
<h3>Purpose of the connection:</h3>
The connection to SMSMobileAPI is established for the purpose of sending SMS notifications related to WooCommerce orders. This may include, but is not limited to, SMS messages confirming order receipt, notifying customers of changes in order status, and sending test SMS messages to verify API connectivity.

SMS Mobile API Order Notifications

Connect your WooCommerce store to your mobile and send SMS or WhatsApp updates instantly.

Norton Shopping Guarantee with Package Protection vs SMS Mobile API Order Notifications