<p>Send automatic WhatsApp messages for every stage of the order lifecycle — new orders, status updates, abandoned carts, unpaid orders, review requests and back-in-stock alerts. Built directly on the WhatsApp Cloud API, with no intermediaries. You pay only Meta’s standard API rates — no extra charges from third-party platforms.</p>
<hr class="wccom-product-heading__hr" style="margin-top: 30px" />
<div style="width: 980px" class="wp-video"><video class="wp-video-shortcode" id="video-0-4" width="980" height="551" preload="metadata" controls="controls"><a href="https://woocommerce.com/wp-content/uploads/2024/02/how-it-works-notifications-with-whatsapp.mp4">https://woocommerce.com/wp-content/uploads/2024/02/how-it-works-notifications-with-whatsapp.mp4</a></video></div>
<hr class="wccom-product-heading__hr" />
<h2>Instant notifications for buyers and sellers</h2>
<p>Efficiently enhance order management and customer communication with the <strong>Notifications with WhatsApp</strong> extension. Utilize the WhatsApp Cloud API integration to automatically send purchase data to buyers and sellers upon order completion.</p>
<h2></h2>
<h2><strong>Features</strong></h2>
<ul class="wccom-tick-list-secondary">
<li>New order notifications for sellers</li>
<li>New order notifications for customers</li>
<li>Update order status notifications for customers</li>
<li>Abandoned cart recovery notifications (recover lost sales automatically)</li>
<li>Unpaid order reminders (reduce payment drop-offs)</li>
<li>Customizable template messages</li>
<li>Personalized messages using dynamic variables, extracting information directly from order and customer details</li>
<li>Generate tokens with Meta Business</li>
<li>Direct integration with WhatsApp Cloud API</li>
<li>View Received Messages</li>
<li>Reply to Received Messages</li>
<li>Auto-reply to Received Messages</li>
<li>Send discount coupons via WhatsApp (drive repeat purchases)</li>
<li style="color: #674399">Back in stock alerts for interested customers (bring shoppers back and recover missed sales)<span style="font-size: 10px;position: relative;top: -2px;border: 2px solid #674399;padding: 3px;border-radius: 3px;font-weight: bold;color: #674399;left: 5px">NEW</span></li>
<li style="color: #674399">Product review requests (collect more reviews and boost trust)<span style="font-size: 10px;position: relative;top: -2px;border: 2px solid #674399;padding: 3px;border-radius: 3px;font-weight: bold;color: #674399;left: 5px">NEW</span></li>
<li>Customizable template messages</li>
</ul>
<h2><strong>Benefits</strong></h2>
<ul class="wccom-tick-list-secondary">
<li>Receive and complete orders directly within the world’s most popular messaging app</li>
<li>Automate messaging without intermediaries</li>
<li>No middleman fees. Connect directly to the WhatsApp Cloud API and pay only Meta’s standard rates</li>
<li>No extra charges for message delivery</li>
<li>Gain greater control and enjoy cost savings</li>
<li>Ongoing support from our team to help you:
<ul>
<li>Seamlessly integrate the extension</li>
<li>Optimize settings on both platforms</li>
</ul>
</li>
</ul>
<hr class="wccom-product-heading__hr" />
<h2>See how all message templates work</h2>
<div style="width: 980px" class="wp-video"><video class="wp-video-shortcode" id="video-0-5" width="980" height="551" preload="metadata" controls="controls"><a href="https://woocommerce.com/wp-content/uploads/2024/02/see-how-all-message-templates-work-notifications-with-whatsapp.mp4">https://woocommerce.com/wp-content/uploads/2024/02/see-how-all-message-templates-work-notifications-with-whatsapp.mp4</a></video></div>
<p> </p>
<h2>See how to connect your WhatsApp number to Meta and activate the plugin</h2>
<div style="width: 980px" class="wp-video"><video class="wp-video-shortcode" id="video-0-6" width="980" height="551" preload="metadata" controls="controls"><a href="https://woocommerce.com/wp-content/uploads/2024/02/configure-whatsapp-meta-with-notifications-with-whatsapp.mp4">https://woocommerce.com/wp-content/uploads/2024/02/configure-whatsapp-meta-with-notifications-with-whatsapp.mp4</a></video></div>
<h3></h3>
<p></p>
<hr class="wccom-product-heading__hr" />
<p><small>This extension is not developed or endorsed by Meta.</small></p>

Notifications with WhatsApp

<p>Automate WhatsApp order notifications, abandoned cart recovery, and customer messaging, directly via WhatsApp Cloud API, with no middleman fees.</p>

<ul class="wccom-tick-list-primary">
<li>Sell <strong>Simple</strong> and <strong>Variable</strong> gift certificates.</li>
<li>Create <strong>expiring</strong> codes.</li>
<li>Let customers choose a custom <strong>delivery date</strong>.</li>
<li>Send to <strong>multiple recipients</strong>.</li>
<li>Search and edit issued gift certificates by code, sender, or recipient.</li>
<li>Log and search transactions store-wide — by code, or by customer.</li>
<li>Generate <strong>issued, used and expired</strong> amount reports.</li>
<li>Import and export gift card codes.</li>
</ul>
<hr class="wccom-product-heading__hr" />
<h2>E-gift cards, done beautifully</h2>
<p>There’s a reason why the most successful online stores are offering <strong>digital gift cards</strong>: E-gift cards increase customer loyalty, drive more revenue, and introduce new customers to your store. Customers love them, too: Giving and receiving digital gift cards is convenient, and paying with them is fast and secure.</p>
<p>Meet <strong>Gift Cards</strong> — the most intuitive, lean way to sell and accept pre-paid, multi-purpose e-gift vouchers on your WooCommerce store. Not offering gift cards yet? Now is the best time to start!</p>
<div class="aligncenter" style="margin-bottom: 3em;font-size: 95%;font-style: italic">
<figure id="attachment_7819559" aria-describedby="caption-attachment-7819559" style="width: 980px" class="wp-caption aligncenter"><img class="size-full wp-image-7819559" style="margin-bottom: 0.5em" src="https://woocommerce.com/wp-content/uploads/2020/03/gc-single-product-1.7b.png" alt="Customers love giving and receiving gift vouchers." width="980" height="1020" /><figcaption id="caption-attachment-7819559" class="wp-caption-text">Customers love giving and receiving gift cards!</figcaption></figure>
</div>
<h3>Delightful at every step</h3>
<p>With <strong>Gift Cards</strong>, placing orders is almost instant: instead of using their credit card, returning customers can pay with funds from gift cards stored in their accounts.</p>
<div class="aligncenter" style="margin-bottom: 3em;font-size: 95%;font-style: italic">
<figure id="attachment_7820189" aria-describedby="caption-attachment-7820189" style="width: 980px" class="wp-caption aligncenter"><img class="size-full wp-image-7820189" style="margin-bottom: 0.5em" src="https://woocommerce.com/wp-content/uploads/2020/03/gc-checkout-gateways-vs-gcs-1.7.png" alt="Probably the fastest, most secure way to pay." width="980" height="1373" /><figcaption id="caption-attachment-7820189" class="wp-caption-text">Probably the fastest, most secure way to pay.</figcaption></figure>
</div>
<p>This extension makes it simple for existing customers to:</p>
<ul class="wccom-tick-list-secondary">
<li>add gift certificates to their account for later use; and</li>
<li>check their total balance.</li>
</ul>
<p>It’s a win-win deal: Your customers enjoy the convenience and security of a digital wallet that’s integrated with your store, while you reap the benefits of increased loyalty and retention. To keep things simple for new customers, the extension preserves the ability to apply gift card codes right before placing an order — just like coupons.</p>
<div class="aligncenter" style="margin-bottom: 3em;font-size: 95%;font-style: italic">
<figure id="attachment_5572568" aria-describedby="caption-attachment-5572568" style="width: 980px" class="wp-caption aligncenter"><img class="size-full wp-image-5572568" style="margin-bottom: 0.5em" src="https://woocommerce.com/wp-content/uploads/2020/03/gc-account.png" alt="From checkout to account management, every feature has been designed to make your customers feel right at home." width="980" height="966" /><figcaption id="caption-attachment-5572568" class="wp-caption-text">From checkout to account management, every feature has been designed to make your customers feel right at home.</figcaption></figure>
</div>
<h3>Suitable for every occasion</h3>
<p>Make it easier for those looking for a convenient, personalized gift to shop from you! Give your most loyal customers another reason to return, and let them introduce new customers to your store.</p>
<p>This extension includes the features that your customers value the most. With <strong>Gift Cards</strong>, they can:</p>
<ul class="wccom-tick-list-secondary">
<li>Choose a delivery date in the future.</li>
<li>Send a personal message to the recipient.</li>
<li>Add multiple recipients.</li>
<li>Choose a gift card variation to suit the occasion.</li>
</ul>
<div class="aligncenter" style="max-width: 600px;margin-bottom: 3em;font-size: 95%;font-style: italic">
<figure id="attachment_7820212" aria-describedby="caption-attachment-7820212" style="width: 980px" class="wp-caption aligncenter"><img class="size-full wp-image-7820212" style="margin-bottom: 0.5em" src="https://woocommerce.com/wp-content/uploads/2020/03/gc-email-shaded-1.7.png" alt="Gift vouchers encourage customers to spend more than they might otherwise." width="980" height="1545" /><figcaption id="caption-attachment-7820212" class="wp-caption-text">Did you know that digital gift vouchers encourage customers to spend more than they might otherwise?</figcaption></figure>
</div>
<h3>Just as good under the hood</h3>
<p>The Gift Cards extension comes with management and reporting features that let you keep track of every issued code:</p>
<ul class="wccom-tick-list-secondary">
<li>Search, view and edit gift certificates by sender, or recipient.</li>
<li>Drill down into detailed transaction logs.</li>
<li>Generate balance reports for <strong>issued, purchased, and expired</strong> codes.</li>
</ul>
<div class="aligncenter" style="margin-bottom: 3em;font-size: 95%;font-style: italic">
<figure id="attachment_8405530" aria-describedby="caption-attachment-8405530" style="width: 980px" class="wp-caption aligncenter"><img class="size-full wp-image-8405530" src="https://woocommerce.com/wp-content/uploads/2020/03/gc-analytics-used.png" alt="Drill down into detailed usage analytics, and generate issued and expired amount reports." width="980" height="479" /><figcaption id="caption-attachment-8405530" class="wp-caption-text">Drill down into detailed usage analytics, and generate issued and expired amount reports.</figcaption></figure>
</div>
<h3>Built by the book</h3>
<p>Pre-paid gift certificates are a form of payment, and shouldn’t be treated like coupons. Start with the extension that gets them right, and your accounting team will thank you!</p>
<div class="aligncenter" style="margin-bottom: 3em;font-size: 95%;font-style: italic">
<figure id="attachment_7819587" aria-describedby="caption-attachment-7819587" style="width: 980px" class="wp-caption aligncenter"><img class="size-full wp-image-7819587" style="margin-bottom: 0.5em" src="https://woocommerce.com/wp-content/uploads/2020/03/gc-list-table-1.7.png" alt="Keep track of every issued code." width="980" height="649" /><figcaption id="caption-attachment-7819587" class="wp-caption-text">Keep track of every issued code.</figcaption></figure>
</div>
<p>Want to let customers enter a custom amount on purchase? The extension works flawlessly with <a href="https://woocommerce.com/products/name-your-price/">Name Your Price</a> — the most popular, robust WooCommerce extension for letting customers decide what to pay.</p>
<div class="woo-sc-box normal">The extension has been designed and optimized for selling <a href="https://woocommerce.com/document/gift-cards/store-owners-guide/#understanding-gift-cards">pre-paid, multi-purpose gift card codes</a> that customers can <strong>digitally</strong> redeem at your store. Looking for a way to sell <strong>physical</strong> vouchers for <strong>in-store redemption</strong>? Have a look at <a href="https://woocommerce.com/products/pdf-product-vouchers/" target="_blank" rel="noopener noreferrer">PDF Product Vouchers</a>.</div>

Gift Cards

<p>Offer prepaid digital gift cards that customers can redeem online.</p>

Notifications with WhatsApp vs Gift Cards