<p>When an admin cancels an order, WooCommerce by default sends an order cancellation email to the admin. However, it does not send any notification to the customer. This extension bridges that gap by sending an automatic notification to inform a customer that their order has been cancelled by the admin for some reason.</p>
<p>As your business grows, you get more orders, but sometimes you need cancel an order due to stock availability or another issue. Here are some of the basic features of this extension:</p>
<ul>
<li>Automatically sends an order cancellation email to the customer</li>
<li>Uses the standard WooCommerce order cancellation email layout</li>
<li>Allows you to customize the email subject, heading, and content like any other email</li>
</ul>
<p><img class="size-full wp-image-6420302 alignnone" src="https://woocommerce.com/wp-content/uploads/2020/09/Customer-cancelled-email.jpg" alt="" width="795" height="932" /></p>

Order Cancellation Email to Customer

<p>Send an automatic email notification to customer on order cancellation.</p>

<p><a href="https://woocommerce.com/wp-content/uploads/2013/11/Header-Admin-Custom-Order-Fields-updated.png"><img class="size-medium wp-image-7221160 aligncenter" src="https://woocommerce.com/wp-content/uploads/2013/11/Header-Admin-Custom-Order-Fields-updated.png?w=620" alt="Store custom information for order in your WooCommerce admin" width="620" height="215" /></a></p>
<h2>Use Admin Custom Order Fields to Streamline Order Processing and Details</h2>
<p>Do you find yourself putting a lot of information in your “Order Notes” or using outside software, such as Excel, to keep track of order details? Say goodbye to all of the hassle of keeping track of order information in a million different places! The <strong>Admin Custom Order Fields extension</strong> will allow your team to use WooCommerce as a complete Customer Relationship Management system so order information is centralized where the orders actually happen — right within your WooCommerce dashboard.</p>
<p>All order details, notes, fields, and information addition can be streamlined right within the order itself, allowing you to <strong>standardize order details</strong>, keep all order information <strong>in WooCommerce</strong> and not scattered across multiple systems, and <strong>sort or filter orders</strong> based on your custom order information. Keep all of your order details where they belong: tied to the original order!</p>
<figure id="attachment_155915" aria-describedby="caption-attachment-155915" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2013/11/woocommerce-admin-custom-order-fields-create-field.png"><img class="size-medium wp-image-155915" src="https://woocommerce.com/wp-content/uploads/2013/11/woocommerce-admin-custom-order-fields-create-field.png?w=550" alt="WooCommerce Admin Custom Order Fields add a field" width="550" height="152" /></a><figcaption id="caption-attachment-155915" class="wp-caption-text">Creating an Admin Order Field</figcaption></figure>
<p>Let’s say that you’re using WooCommerce to book helicopter tours, and you need a way to assign times, pilots, or other details to an order. <strong>Admin Custom Order Fields</strong> allows you to add these details from the Orders Dashboard, and even optionally display them to the customer on the “My Orders” page.</p>
<p>Using WooCommerce to sell other services? You can add dates for coaching sessions, assign multiple case managers to a consulting account, or manage any other order details you wish. Stop jotting down everything in the order notes and start to organize and compartmentalize with Admin Custom Order Fields!</p>
<h3>What Can Admin Custom Order Fields Do?</h3>
<ul>
<li>Create order details to add/edit from the admin Orders Dashboard</li>
<li>Centralize order details that can easily be edited by all team members</li>
<li>Sort or filter orders displayed based on your custom order fields</li>
<li>Optionally display order fields/details to customers</li>
<li>Eliminate the need for spreadsheets or other external systems to manage order notes/details</li>
<li>Streamline your CRM system by centralizing everything in WooCommerce</li>
</ul>
<h3>Make Your Order Management Efficient</h3>
<p>If you’ve been using order notes to add order details, or even worse, been using an outside system to track order details, you know that it’s a pain to keep all of this information updated, <em>especially</em> if it needs to be shared between team members (don’t worry, we know how it’s tough to use Google Docs for all of this!).</p>
<p>Adding all of these details as order fields will simplify record-keeping so that all details are managed right within WooCommerce and visible to all team members. By default, all admin order fields are <strong>hidden from customers</strong>. Even better, you can <strong>sort or filter orders based on these fields</strong>.</p>
<figure id="attachment_157569" aria-describedby="caption-attachment-157569" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2013/11/woocommerce-admin-custom-order-fields-example-types1.png"><img class="size-medium wp-image-157569" src="https://woocommerce.com/wp-content/uploads/2013/11/woocommerce-admin-custom-order-fields-example-types1.png?w=550" alt="WooCommerce Admin Custom Order fields Examples of Types, Values, and Attributes" width="550" height="175" /></a><figcaption id="caption-attachment-157569" class="wp-caption-text">Admin Custom Order Fields Examples</figcaption></figure>
<h3>Optionally Display Order Fields to Customers</h3>
<p>Need to assign customers to a trip or tour group after their order has been placed? Want to let them know who their tour guide or pilot will be? Doing so is easy with Admin Custom Order Fields. Set the order field attribute to “Show in My Orders/Email”, and customers will be able to view that field with the rest of their order details.</p>
<figure id="attachment_151993" aria-describedby="caption-attachment-151993" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2013/09/woocommerce-admin-custom-order-fields-view-order.png"><img class="size-medium wp-image-151993" src="https://woocommerce.com/wp-content/uploads/2013/09/woocommerce-admin-custom-order-fields-view-order.png?w=550" alt="WooCommerce Admin Custom Order Fields Customer Experience" width="550" height="484" /></a><figcaption id="caption-attachment-151993" class="wp-caption-text">Customer Experience: Viewing Order Fields set by the Admin</figcaption></figure>
<h3>How to Get Started</h3>
<ol>
<li>Buy this extension 🙂</li>
<li>Download and install into your WooCommerce store</li>
<li>Create some order fields under <strong>WooCommerce > Custom Order Fields</strong></li>
<li>Add or edit fields by viewing an order’s details</li>
<li>That’s it! Sit back and enjoy efficient built-in order management!</li>
</ol>
<p><em>Need any more reason to buy? When you purchase a SkyVerge-developed extension, you’re getting the highest quality extensions for your WooCommerce store. Gain peace of mind by knowing that when you purchase our products, your store’s performance is as important to us as it is to you.</em></p>

Admin Custom Order Fields

<p>Add administrative detail fields to your order admin pages to streamline order processing.</p>

Order Cancellation Email to Customer vs Admin Custom Order Fields