When an admin cancels an order, WooCommerce by default sends an order cancellation email to the admin. However, it does not send any notification to the customer. This extension bridges that gap by sending an automatic notification to inform a customer that their order has been cancelled by the admin for some reason.
As your business grows, you get more orders, but sometimes you need cancel an order due to stock availability or another issue. Here are some of the basic features of this extension:
<ul>
<li>Automatically sends an order cancellation email to the customer</li>
<li>Uses the standard WooCommerce order cancellation email layout</li>
<li>Allows you to customize the email subject, heading, and content like any other email</li>
</ul>
<img class="size-full wp-image-6420302 alignnone" src="https://woocommerce.com/wp-content/uploads/2020/09/Customer-cancelled-email.jpg" alt="" width="795" height="932" />

Order Cancellation Email to Customer

Send an automatic email notification to customer on order cancellation.

<h2 class="wp-block-heading" id="h-top-3-features">List of Filters</h2>
<ul class="wccom-tick-list-primary">
<li>By Date Range: Filter orders placed within a specific start and end date.</li>
<li>Products & Categories: Search for orders containing specific products or products from selected categories.</li>
<li>Min/Max Order Total: Filter orders based on minimum and/or maximum total value.</li>
<li>Shipping Method: Display orders that used a particular shipping method (e.g., Flat Rate, Free Shipping).</li>
<li>Payment Gateways: Find orders processed through specific payment gateways like Stripe, PayPal, or Cash on Delivery.</li>
<li>User Roles: Show orders placed by users with a specific WordPress role (e.g., Customer, Subscriber, Wholesale).</li>
<li>Country: Filter orders by the customer’s billing country.</li>
<li>Coupons: List orders where a specific coupon code was applied.</li>
<li>SKUs: Search for orders that include products with specific SKUs (Stock Keeping Units).</li>
</ul>
<img class="size-medium wp-image-18734005466573 aligncenter" src="https://woocommerce.com/wp-content/uploads/2025/06/Extra-Order-Filters-for-WooCommerce.png?w=896" alt="" width="896" height="364" />
<h2 id="h-setup-and-installation">Installation & Setup</h2>
Getting started with Extra Order Filters for WooCommerce is quick and easy. Follow the steps in <a href="https://woocommerce.com/document/extra-order-filters-for-woocommerce/">the documentation</a> to get the extension installed, then navigate to the WooCommerce > Orders Page. You’ll see a new section of filter fields appear above the order table. These include filters for Date Range, Products, Category, Order total, Payment Gateways, Shipping methods, User Role, Coupons, SKUs, and Country.
Use the Filters
<ul class="wccom-tick-list-secondary">
<li>Select one or more filter criteria (e.g., filter by product and payment method).</li>
<li>Click the Apply Filters button to apply.</li>
<li>The order list will refresh and show only the matching orders.</li>
<li>Try different combinations to ensure your desired filters return the expected results.</li>
<li>Filters can be used together or individually for highly specific order queries.</li>
</ul>
Notes
<ul>
<li>The plugin works seamlessly with both the Classic WooCommerce admin and the HPOS (High-Performance Order Storage) system.</li>
<li>No additional configuration is required — filters appear automatically once the plugin is activated.</li>
</ul>

Extra Order Filters

Adds extra filtering options to the WooCommerce Orders page including by Date range, Products, Category, Min/Max Total, Payment Gateways, Shipping methods, User Role, Country, SKUs, and Coupons.

Order Cancellation Email to Customer vs Extra Order Filters