<p>When an admin cancels an order, WooCommerce by default sends an order cancellation email to the admin. However, it does not send any notification to the customer. This extension bridges that gap by sending an automatic notification to inform a customer that their order has been cancelled by the admin for some reason.</p>
<p>As your business grows, you get more orders, but sometimes you need cancel an order due to stock availability or another issue. Here are some of the basic features of this extension:</p>
<ul>
<li>Automatically sends an order cancellation email to the customer</li>
<li>Uses the standard WooCommerce order cancellation email layout</li>
<li>Allows you to customize the email subject, heading, and content like any other email</li>
</ul>
<p><img class="size-full wp-image-6420302 alignnone" src="https://woocommerce.com/wp-content/uploads/2020/09/Customer-cancelled-email.jpg" alt="" width="795" height="932" /></p>

Order Cancellation Email to Customer

<p>Send an automatic email notification to customer on order cancellation.</p>

<h2>Shop As A Customer and Create Orders For Offline Users</h2>
<p><span style="font-weight: 400">WooCommerce shop as a customer plugin allows admin to use their online store as a customer to create orders on behalf of registered or new customers. Shop as Customer allows you to access the front end of your store as a customer and manage orders that are received by phone or email.</span></p>
<p><span style="font-weight: 400">With just one click, you can switch between the customer and the administrator. This plugin has a user-friendly interface and placing orders on behalf of your customers is now easier which leads to increased store conversion.</span></p>
<h3><strong>Features</strong></h3>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400">Create orders on behalf of customers</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Shop as a guest customer</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Switch to any user role</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">View Customer Logins History in Log</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Search customers by name or email</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Record orders you take on the phone, email, etc.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Use the store as a customer</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Switch between user and admin mode easily</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Option to use offline payment method for order</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Search customers by address, company name, and phone number</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Send invoices to customers from the thankyou page</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Allow specific user roles to log in as a customer</span></li>
<li>Compatible with <strong><a href="https://woocommerce.com/products/user-roles-editor-for-woocommerce/" target="_blank" rel="noopener">User Role Editor</a></strong></li>
</ul>
<div class="woo-sc-box normal" style="background-color: #beecba">This Plugin is fully compatible with HPOS(High-Performance Order Storage) and Multisite.</div>
<h3><strong>Shop as any customer</strong></h3>
<p><span style="font-weight: 400">WooCommerce shop as a customer allows the admin to </span><span style="font-weight: 400">easily switch to any customer and create an order for them.</span><span style="font-weight: 400"> It displays a list of all your customers and other user roles.</span></p>
<p><img class="aligncenter wp-image-8541366 size-full" src="https://woocommerce.com/wp-content/uploads/2020/03/shop-as-a-customer-allows-the-admin-to-easily-switch-to-any-customer-and-create-an-order-for-them.png" alt="shop as a customer allows the admin to easily switch to any customer and create an order for them" width="1148" height="440" /></p>
<h3>Shop as a guest customer</h3>
<p><span style="font-weight: 400">This plugin enables you to switch to a guest user to shop as a guest customer on your online store.</span></p>
<p><img class="aligncenter wp-image-8477011 size-full" src="https://woocommerce.com/wp-content/uploads/2020/03/guest-1.png" alt="WooCommerce shop as a customer - Shop as guest customer" width="663" height="266" /></p>
<h3>View Customer Logins History in Log</h3>
<p><strong><span style="font-weight: 400">WooCommerce login as a customer can record the history of customers’ accessed accounts. You can easily view and export these records, as well as contact customers through WhatsApp. This plugin is also compatible with </span><a href="https://woocommerce.com/products/order-on-whatsapp-for-woocommerce/" target="_blank" rel="noopener">Order on Whatsapp</a></strong>.</p>
<p><img class="aligncenter wp-image-8541366 size-full" src="https://woocommerce.com/wp-content/uploads/2020/03/View-Customer-Logins-History-in-Log.png" alt="WooCommerce shop as a customer - Login history log" width="1148" height="440" /></p>
<h3>Search Customers by name or email</h3>
<p><span style="font-weight: 400">Admin can easily find any customers by searching them by name or email with WooCommerce shop as a customer.</span></p>
<p><img class="size-medium wp-image-18734005905577 aligncenter" src="https://woocommerce.com/wp-content/uploads/2020/03/Search-Customers-by-name-or-email-3.png?w=896" alt="Search Customers by name or email" width="896" height="236" /></p>
<h3>View customer orders and profiles</h3>
<p><span style="font-weight: 400">WooCommerce Login as a customer enables the store admin to select any customer from the list to see their profile and orders and can switch to the specific customer.</span></p>
<p><img class="size-medium wp-image-18734005905586 aligncenter" src="https://woocommerce.com/wp-content/uploads/2020/03/View-customer-orders-and-profiles-1.png?w=896" alt="View customer orders and profiles" width="896" height="181" /></p>
<h3>Switching back to Admin</h3>
<p><span style="font-weight: 400">Shop as a client allows the admin to change its status easily by clicking on the ‘Switch Back’ button in the bar.</span></p>
<p><img class="aligncenter wp-image-5501657 size-full" src="https://woocommerce.com/wp-content/uploads/2020/03/3-1.png" alt="Shop as a Customer - Switching back to Admin" width="750" height="274" /></p>
<h3><b>Search Customers by their Information</b></h3>
<p><span style="font-weight: 400">Easily search any customers based on their company name, address, and phone number. This way you can easily search a customer based on their information and start shopping as a customer.</span></p>
<p><img class="aligncenter wp-image-8541366 size-full" src="https://woocommerce.com/wp-content/uploads/2020/03/Search-Customers-by-their-Information-1.png?w=896" alt="Search Customers by their Information" width="1148" height="440" /></p>
<p><b>Send Order Invoices to Customers</b></p>
<p><span style="font-weight: 400">Keep customers informed when you log in and shop as a customer. Send the order invoice to the customer from the thankyou page so they have all the details of the order placed by you.</span></p>
<p><img class="size-medium wp-image-18734005905688 aligncenter" src="https://woocommerce.com/wp-content/uploads/2020/03/image-12-1.jpeg?w=751" alt="" width="751" height="736" /></p>
<h3>Offline payment method option</h3>
<p><span style="font-weight: 400">Admin can use the offline payment method when they are ordering the products on behalf of customers.</span></p>
<p><img class="aligncenter wp-image-6805307 size-full" src="https://woocommerce.com/wp-content/uploads/2020/03/2020-11-11_11-54-54.png" alt="shop as a customer - Offline payments" width="834" height="500" /></p>
<h3>Allow specific user roles to log in as a customer</h3>
<p><span style="font-weight: 400">You can also empower specific users by giving them roles so that they can also log in and shop on behalf of your valuable customers.</span></p>
<p><img class="aligncenter wp-image-8541353 size-full" src="https://woocommerce.com/wp-content/uploads/2020/03/Allow-specific-user-roles-to-login-as-customer.png" alt="WooCommerce shop as client - Allow specific user roles to log in as a customer" width="857" height="539" /></p>
<p> </p>
<h2>Compatibility</h2>
<p>Our plugins are designed to be highly versatile and also compatible with the most commonly used themes, browsers, builders, and mobile views. We understand the importance of flexibility and integration when it comes to enhancing your website’s functionality. Our plugins can effortlessly integrate with the following:</p>
<h3>Themes Compatibility</h3>
<ul>
<li>Store Front</li>
<li>Avada</li>
<li>Flatsome</li>
<li>Woodmart</li>
<li>WooCommerce default theme</li>
<li>Divi</li>
</ul>
<h3>Builders</h3>
<ul>
<li>Elementor</li>
<li>Bakery</li>
</ul>
<h3>Compatible with</h3>
<ul>
<li>Multi-Site</li>
<li>PHP 8</li>
</ul>

Shop as a Customer

<p><span style="font-weight: 400">Shop as a Customer to Create Orders for Offline Users. Switch Between Admin and Customer View in a Few Clicks!</span></p>

Order Cancellation Email to Customer vs Shop as a Customer