<h1>Chat With Your Shopping Customers Via Order Messanger</h1>
Shop customers don’t have a convenient way to contact a shop’s admin regarding their orders. They can send emails, but tracking and managing are not accessible.
The Order Messenger for WooCommerce plugin provides the most comfortable communication channel for customers and a business – a chat room.
 Customers can ask questions. Admins can provide additional information regarding orders.
Admins can use the chat to send documents like manuals, additional software, and electronic warranty cards. Attachments can be sent automatically based on use cases like the purchase of an item.
Improve your customers’ experience – communicate at any point in the purchasing process.
<h2>Features</h2>
<ul>
<li style="font-weight: 400">Automatic chatrooms between customers and shop managers for each order.</li>
<li>Email notifications.</li>
<li>Schedule message sending.</li>
<li style="font-weight: 400">Automated system messages to inform users about order status changes and other service information.</li>
<li style="font-weight: 400">Share files between customers and admins.</li>
<li style="font-weight: 400">Images preview in chatrooms.</li>
<li style="font-weight: 400">See whether customers read messages or not.</li>
<li style="font-weight: 400">Automatically send messages related to products when customers make purchases.</li>
<li style="font-weight: 400">Allow instant access to a chatroom from an orders list.</li>
</ul>
Various settings make Order Messenger for WooCommerce a great fit for many WooCommerce users.
<ul>
<li style="font-weight: 400"> Customize the color theme for the chatroom.</li>
<li style="font-weight: 400"> Control service messages; enable or disable order statuses and order-notes messages.</li>
<li style="font-weight: 400"> Allow or deny customers the ability to attach files with their messages and specify the allowed file types and maximum file sizes.</li>
<li style="font-weight: 400">Customize your message signature.</li>
</ul>
<h2>How it looks to customers</h2>
Customers will find a new tab with all their active conversations in the “My Account” area. Badges will alert customers to new messages. 
<img class="alignnone size-full wp-image-7573524" src="https://woocommerce.com/wp-content/uploads/2021/02/My-account-messages-resized-2.png" alt="WooCommerce conversations" width="980" height="559" />
This is the main page where a customer can communicate with a shop administrator. The chat page contains a list of the most recent messages and will load more when customers scroll to the top.
<img class="alignnone size-full wp-image-7573520" src="https://woocommerce.com/wp-content/uploads/2021/02/Messenger-Sea-theme-resized-1.png" alt="" width="980" height="581" />
Every communication is saved, so tracking the orders’ progress is easy.
<h2>How it works for the admin</h2>
A new “Messenger” column will open a chat about an order in a modal box. You can promptly respond to the client’s messages.
<img class="alignnone size-full wp-image-7573517" src="https://woocommerce.com/wp-content/uploads/2021/02/Webp.net-gifmaker-2.gif" alt="" width="980" height="559" />
Purchase message setup:
<img class="alignnone size-full wp-image-7573526" src="https://woocommerce.com/wp-content/uploads/2021/02/Product-purchasing-message-resized-1.png" alt="" width="980" height="559" />
The shop owner’s side makes sharing important information with their customers and collecting feedback easy.
If the admin or their customers stop responding in the chatroom, the Order Messenger for WooCommerce plugin can notify both by email notifications so they don’t miss any vital information.
Order Messenger for WooCommerce fits excellently in almost every shop. There are no limitations with using other external plugins or any additional services required.
<h2>API and hooks</h2>
The plugin ships with the API, making integrating it with a mobile app easy. There are a lot of hooks that make almost every customization possible. Clean code makes customization even more straightforward.
Provide a simple and clean chatroom for your customers. Receive order feedback and improve your services.
 
<img src="https://pastepixel.com/image/npSvbc6dvbYBMY74QW7f.png" alt="" />

Order Chatroom

A simple and clean chatroom for your customers. Receive order feedback and improve your services.

<h2>Set up order and stock notifications for multiple users and third parties</h2>
The Advanced Notifications extension for WooCommerce lets you set up order and stock notifications for users other than the admin. These can be used for notifying staff and users of sales, sending stock notices to suppliers, or even sending new orders to drop shippers.
Within the plugin, you can create a recipient, give them a name, email address and other details. This new recipient can then be assigned notifications for events, such as:
<ul>
<li>Low stock</li>
<li>No stock</li>
<li>Backorders</li>
<li>New orders</li>
</ul>
<figure id="attachment_18734002512112" aria-describedby="caption-attachment-18734002512112" style="width: 1999px" class="wp-caption alignnone"><a href="https://woocommerce.com/wp-content/uploads/2012/09/advanced-notifications-recipients.png"><img class="wp-image-18734002512112 size-full" title="Setup multiple recipients to receive emails" src="https://woocommerce.com/wp-content/uploads/2012/09/advanced-notifications-recipients.png" alt="" width="1999" height="674" /></a><figcaption id="caption-attachment-18734002512112" class="wp-caption-text">Setup multiple recipients to receive emails</figcaption></figure>
You can add criteria to notifications, should you wish to exclude some products:
<ul>
<li>Send notifications for products in a category</li>
<li>Send notifications for products in a shipping class</li>
<li>Set up per-product notifications</li>
</ul>
<figure id="attachment_18734002512116" aria-describedby="caption-attachment-18734002512116" style="width: 620px" class="wp-caption alignnone"><img class="wp-image-18734002512116 size-medium" title="Choose per-product notifications" src="https://woocommerce.com/wp-content/uploads/2012/09/advanced-notifications-per-product.png?w=620" alt="" width="620" height="79" /><figcaption id="caption-attachment-18734002512116" class="wp-caption-text">Choose per-product notifications</figcaption></figure>
The notifications themselves, based on WooCommerce’s own emails, can be configured to include or exclude prices and order totals, and also only show data that is relevant. For example, if you set up notifications for a t-shirt, the notifications only list this product and ignore other items in the order. Woo!

Advanced Notifications

Easily setup “new order” and stock email notifications for multiple recipients of your choosing.

Order Chatroom vs Advanced Notifications