<h1>Chat With Your Shopping Customers Via Order Messanger</h1>
Shop customers don’t have a convenient way to contact a shop’s admin regarding their orders. They can send emails, but tracking and managing are not accessible.
The Order Messenger for WooCommerce plugin provides the most comfortable communication channel for customers and a business – a chat room.
 Customers can ask questions. Admins can provide additional information regarding orders.
Admins can use the chat to send documents like manuals, additional software, and electronic warranty cards. Attachments can be sent automatically based on use cases like the purchase of an item.
Improve your customers’ experience – communicate at any point in the purchasing process.
<h2>Features</h2>
<ul>
<li style="font-weight: 400">Automatic chatrooms between customers and shop managers for each order.</li>
<li>Email notifications.</li>
<li>Schedule message sending.</li>
<li style="font-weight: 400">Automated system messages to inform users about order status changes and other service information.</li>
<li style="font-weight: 400">Share files between customers and admins.</li>
<li style="font-weight: 400">Images preview in chatrooms.</li>
<li style="font-weight: 400">See whether customers read messages or not.</li>
<li style="font-weight: 400">Automatically send messages related to products when customers make purchases.</li>
<li style="font-weight: 400">Allow instant access to a chatroom from an orders list.</li>
</ul>
Various settings make Order Messenger for WooCommerce a great fit for many WooCommerce users.
<ul>
<li style="font-weight: 400"> Customize the color theme for the chatroom.</li>
<li style="font-weight: 400"> Control service messages; enable or disable order statuses and order-notes messages.</li>
<li style="font-weight: 400"> Allow or deny customers the ability to attach files with their messages and specify the allowed file types and maximum file sizes.</li>
<li style="font-weight: 400">Customize your message signature.</li>
</ul>
<h2>How it looks to customers</h2>
Customers will find a new tab with all their active conversations in the “My Account” area. Badges will alert customers to new messages. 
<img class="alignnone size-full wp-image-7573524" src="https://woocommerce.com/wp-content/uploads/2021/02/My-account-messages-resized-2.png" alt="WooCommerce conversations" width="980" height="559" />
This is the main page where a customer can communicate with a shop administrator. The chat page contains a list of the most recent messages and will load more when customers scroll to the top.
<img class="alignnone size-full wp-image-7573520" src="https://woocommerce.com/wp-content/uploads/2021/02/Messenger-Sea-theme-resized-1.png" alt="" width="980" height="581" />
Every communication is saved, so tracking the orders’ progress is easy.
<h2>How it works for the admin</h2>
A new “Messenger” column will open a chat about an order in a modal box. You can promptly respond to the client’s messages.
<img class="alignnone size-full wp-image-7573517" src="https://woocommerce.com/wp-content/uploads/2021/02/Webp.net-gifmaker-2.gif" alt="" width="980" height="559" />
Purchase message setup:
<img class="alignnone size-full wp-image-7573526" src="https://woocommerce.com/wp-content/uploads/2021/02/Product-purchasing-message-resized-1.png" alt="" width="980" height="559" />
The shop owner’s side makes sharing important information with their customers and collecting feedback easy.
If the admin or their customers stop responding in the chatroom, the Order Messenger for WooCommerce plugin can notify both by email notifications so they don’t miss any vital information.
Order Messenger for WooCommerce fits excellently in almost every shop. There are no limitations with using other external plugins or any additional services required.
<h2>API and hooks</h2>
The plugin ships with the API, making integrating it with a mobile app easy. There are a lot of hooks that make almost every customization possible. Clean code makes customization even more straightforward.
Provide a simple and clean chatroom for your customers. Receive order feedback and improve your services.
 
<img src="https://pastepixel.com/image/npSvbc6dvbYBMY74QW7f.png" alt="" />

Order Chatroom

A simple and clean chatroom for your customers. Receive order feedback and improve your services.

<h2 class="wp-block-heading"></h2>
<ul class="wccom-tick-list-primary">
<li>Deliver accurate and impactful messages to customers with customized order note emails.📧</li>
<li style="font-weight: 400">Proactively inform customers regarding their order status and delivery.  🚚</li>
<li>Display advanced order notes on customers’ front end effortlessly. 🖥️</li>
<li>Compatible with WooCommerce Print Invoices and Packing Lists. 📄</li>
</ul>
<hr class="wccom-product-heading__hr" />
Advanced Order Notes for WooCommerce allows small, medium-sized, and large businesses to improve customer communication, interaction, and relationships all in one place. 💬
This impactful add-on lets businesses develop customer loyalty and trust, retaining and expanding customer bases. Through Advanced Order Notes for WooCommerce, businesses can inform customers about order status and delivery by providing timely email updates, enhancing customer experience and satisfaction. 👍
<h2>Advanced Order Notes for WooCommerce Features ✨</h2>
Advanced Order Notes for is handy when businesses want to comprehensively enhance custom WooCommerce er communications and experiences.
<h3 style="font-size: 20px">Send Customized Emails to Customers</h3>
Advanced Order Notes for WooCommerce enables businesses to keep target audiences engaged and informed with timely email updates about order status and delivery, proactively reducing order queries. 📬
<img class="aligncenter wp-image-18734003918091 size-full" src="https://woocommerce.com/wp-content/uploads/2024/05/Timely-Send-Customized-Emails-to-Customers.webp" alt="Timely Send Customized Emails to Customers Feature" width="1793" height="1101" />
<h3 style="font-size: 20px">Deliver Enhanced Customer Experience</h3>
Smartly display advanced order notes on customers’ front-end My Account Page in the respective order details. Build impactful relationships with current and prospective customers. 🛍️
<img class="aligncenter wp-image-18734003918095 size-full" src="https://woocommerce.com/wp-content/uploads/2024/05/Deliver-Enhanced-Customer-Experience.webp" alt="Deliver Enhanced Customer Experience Feature" width="1793" height="1101" />
<h3 style="font-size: 20px">Compatibility with WooCommerce Print Invoices and Packing Lists</h3>
Advanced Order Notes for WooCommerce supports the <a href="https://woocommerce.com/products/print-invoices-packing-lists/">WooCommerce Print Invoices and Packing Lists</a> plugin. Thus, you can incorporate and display advanced order notes on customers’ PDF/ packing slips. Customers can instantly view the advanced order notes on their PDF/packing slips. 📑
<img class="aligncenter wp-image-18734003918097 size-full" src="https://woocommerce.com/wp-content/uploads/2024/05/Display-Advanced-Order-Notes-on-Customers-PDF-Packing-Slips.webp" alt="Display Advanced Order Notes on Customers PDF Packing Slips Feature" width="1793" height="1101" />
<h3 style="font-size: 20px">Professional PDF Notes </h3>
Advanced Order Notes for WooCommerce helps small and large businesses create professional yet engaging PDF order notes using custom headers. Simplify order communication with potential and current customers effectively. 📝
<img class="aligncenter wp-image-18734003918098 size-full" src="https://woocommerce.com/wp-content/uploads/2024/05/Create-Professional-PDF-Order-Notes-Using-Custom-Headers.webp" alt="Create Professional PDF Order Notes Using Custom Headers Feature" width="1793" height="1101" />
<h2>Why Should You Use Advanced Order Notes for WooCommerce? 🤔</h2>
Versatility: Advanced Order Notes for WooCommerce supports small, medium-sized, and large businesses, allowing them to cater to varied customer bases.💡
Improved Communication: Deliver accurate, detailed, and clear information to customers, decreasing order queries and simultaneously improving customer satisfaction.🌟
Simplified Operations: Enhance order management and simplify customer communication, efficiently utilizing resources and time.📈
Customization: Use custom notes to develop highly customized and results-driven PDF order notes.🎨
<h2>How to Get Started 🚀</h2>
<ul>
<li style="font-weight: 400">Buy Advanced Order Notes for WooCommerce.</li>
<li style="font-weight: 400">Download and install the extension. You can find the installation guide here.</li>
<li style="font-weight: 400">Activate, set up, and configure the extension.</li>
</ul>
Read the <a href="https://woocommerce.com/document/advanced-order-notes-for-woocommerce/">technical documentation</a> to set up Advanced Order Notes for WooCommerce on your website.

Advanced Order Notes

With Advanced Order Notes for WooCommerce, you can improve customer relationships, trust, and loyalty. Custom notes also enhance communication and streamline order management. 📈

Order Chatroom vs Advanced Order Notes