<h1>Chat With Your Shopping Customers Via Order Messanger</h1>
<p><span style="font-weight: 400">Shop customers don’t have a convenient way to contact a shop’s admin regarding their orders. They can send emails, but tracking and managing are not accessible.</span></p>
<p><span style="font-weight: 400">The <strong>Order Messenger for WooCommerce</strong> plugin provides the most comfortable communication channel for customers and a business – </span><span style="font-weight: 400">a chat room</span><span style="font-weight: 400">.</span></p>
<p><span style="font-weight: 400"> Customers can ask questions. Admins can provide additional information regarding orders.</span></p>
<p>Admins can use the chat to send documents like manuals, additional software, and electronic warranty cards. Attachments can be sent automatically based on use cases like the purchase of an item.</p>
<p>Improve your customers’ experience – communicate at any point in the purchasing process.</p>
<h2><span style="font-weight: 400">Features</span></h2>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400">Automatic chatrooms between customers and shop managers for each order.</span></li>
<li>Email notifications.</li>
<li>Schedule message sending.</li>
<li style="font-weight: 400"><span style="font-weight: 400">Automated system messages to inform users about order status changes and other service information.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Share files between customers and admins.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Images preview in chatrooms.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">See whether customers read messages or not.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Automatically send messages related to products when customers make purchases.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Allow instant access to a chatroom from an orders list.</span></li>
</ul>
<p><span style="font-weight: 400">Various settings make Order Messenger for WooCommerce a great fit for many WooCommerce users.</span></p>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400"> Customize the color theme for the chatroom.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400"> Control service messages; enable or disable order statuses and order-notes messages.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400"> Allow or deny customers the ability to attach files with their messages and specify the allowed file types and maximum file sizes.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Customize your message signature.</span></li>
</ul>
<h2><span style="font-weight: 400">How it looks to customers</span></h2>
<p><span style="font-weight: 400">Customers will find a new tab with all their active conversations in the “My Account” area. Badges will alert customers to new messages. </span></p>
<p><img class="alignnone size-full wp-image-7573524" src="https://woocommerce.com/wp-content/uploads/2021/02/My-account-messages-resized-2.png" alt="WooCommerce conversations" width="980" height="559" /></p>
<p><span style="font-weight: 400">This is the main page where a customer can communicate with a shop administrator. The chat page contains a list of the most recent messages and will load more when customers scroll to the top.</span></p>
<p><img class="alignnone size-full wp-image-7573520" src="https://woocommerce.com/wp-content/uploads/2021/02/Messenger-Sea-theme-resized-1.png" alt="" width="980" height="581" /></p>
<p><span style="font-weight: 400">Every communication is saved, so tracking the orders’ progress is easy.</span></p>
<h2><span style="font-weight: 400">How it works for the admin</span></h2>
<p><span style="font-weight: 400">A new “Messenger” column will open a chat about an order in a modal box. You can promptly respond to the client’s messages.</span></p>
<p><img class="alignnone size-full wp-image-7573517" src="https://woocommerce.com/wp-content/uploads/2021/02/Webp.net-gifmaker-2.gif" alt="" width="980" height="559" /></p>
<p><span style="font-weight: 400">Purchase message setup:</span></p>
<p><img class="alignnone size-full wp-image-7573526" src="https://woocommerce.com/wp-content/uploads/2021/02/Product-purchasing-message-resized-1.png" alt="" width="980" height="559" /></p>
<p><span style="font-weight: 400">The shop owner’s side makes sharing important information with their customers and collecting feedback easy.</span></p>
<p><span style="font-weight: 400">If the admin or their customers stop responding in the chatroom, the Order Messenger for WooCommerce plugin can notify both by email notifications so they don’t miss any vital information.</span></p>
<p><span style="font-weight: 400">Order Messenger for WooCommerce fits excellently in almost every shop. There are no limitations with using other external plugins or any additional services required.</span></p>
<h2><span style="font-weight: 400">API and hooks</span></h2>
<p><span style="font-weight: 400">The plugin ships with the API, making integrating it with a mobile app easy. There are a lot of hooks that make almost every customization possible. Clean code makes customization even more straightforward.</span></p>
<p><span style="font-weight: 400">Provide a simple and clean chatroom for your customers. Receive order feedback and improve your services.</span></p>
<p> </p>
<p><img src="https://pastepixel.com/image/npSvbc6dvbYBMY74QW7f.png" alt="" /></p>

Order Chatroom

<p><span style="font-weight: 400">A simple and clean chatroom for your customers. Receive order feedback and improve your services.</span></p>

<p>Customize My Account for WooCommerce is the best plugin to enhance the default customer dashboard.</p>
<p>The default WooCommerce My Account Page is pretty rigid – a basic design with tabs for orders, downloads, addresses, payment methods, and registration details.</p>
<p>You cannot modify these default tabs or add new ones for extra account details. This leaves your customers with a generic experience that doesn’t serve specific business needs.</p>
<p>Customize My Account for WooCommerce goes beyond this limitation. Add unlimited custom endpoints, reorder menu items with the drag and drop method, and personalize the dashboard content by modifying default content and adding your own.</p>
<p><span class="embed-youtube" style="text-align:center"></span></p>
<p> </p>
<h3>Customize My Account Page Builder</h3>
<h4>Modify Default WooCommerce Endpoints</h4>
<p>Easily modify or disable default WooCommerce endpoints: <i>Dashboard</i>, <i>Orders</i>, <i>Downloads</i>, <i>Addresses</i>, <i>Payment Methods</i>, <i>Account Details</i>, and <i>Logou</i>t.</p>
<p>Control which default WooCommerce endpoints are visible on the customer’s My Account Page with a toggle.</p>
<p><img class="alignnone size-full wp-image-18734005776875" src="https://woocommerce.com/wp-content/uploads/2020/07/Customize-My-Account-for-WooCommerce-Dashboard.png" alt="" width="980" height="494" /></p>
<h4>Add Custom Endpoints</h4>
<p>Add unlimited custom endpoints using Customize My Account for WooCommerce. You can specify the label, slug, icon, and add content as you wish.</p>
<p><img class="alignnone size-full wp-image-18734005776882" src="https://woocommerce.com/wp-content/uploads/2020/07/Add-Custom-Endpoint.png" alt="" width="980" height="540" /></p>
<h4>Create Unlimited Links</h4>
<p>Add unlimited menu items redirecting users to other pages within your store or external websites. You can have the link open in the same tab or a new tab in the user’s browser.</p>
<p><img class="alignnone size-full wp-image-18734005776885" src="https://woocommerce.com/wp-content/uploads/2020/07/Add-Unlimited-Links.png" alt="" width="980" height="487" /></p>
<h4>Groups for Related Endpoints</h4>
<p>You can group similar endpoints and links together to keep your dashboard structured and organized. This helps your customers navigate you store better.</p>
<p><img class="alignnone size-full wp-image-18734005776877" src="https://woocommerce.com/wp-content/uploads/2020/07/Groups-for-Related-Endpoints.png" alt="" width="980" height="513" /></p>
<h4>Drag and Drop Endpoints</h4>
<p>Re-order endpoints and links within the My Account Page easily through the drag and drop interface. You can re-arrange both default and custom tabs using this method.</p>
<p><img class="alignnone size-full wp-image-18734005776902" src="https://woocommerce.com/wp-content/uploads/2020/07/Drag-and-Drop-Tool-Customize-My-Account-Page-for-WooCommerce.gif" alt="" width="436" height="604" /></p>
<h3>Customize My Account Page Customizer</h3>
<h4>Predefined Layouts, Styles, and Color Palette</h4>
<p>Create stunning customer dashboard in seconds using the pre-built menu layouts, styles, and color palettes. You can extend default color palettes and create a custom one to match your brand.</p>
<p><img class="alignnone size-full wp-image-18734005776878" src="https://woocommerce.com/wp-content/uploads/2020/07/Prebuilt-layouts.png" alt="" width="980" height="436" /></p>
<h4>Built-in Customizer with Live Preview</h4>
<p>Change colors to match your brand palette, adjust fonts to match your site typography, and modify spacing to create a cohesive experience that feels like part of your store. Preview the changes in real time before you<img class="alignnone size-full wp-image-18734005776908" style="letter-spacing: -0.176px" src="https://woocommerce.com/wp-content/uploads/2020/07/Built-in-Customizer.png" alt="" width="980" height="477" /><span style="letter-spacing: -0.011em"> hit the Save button.</span><span style="letter-spacing: -0.011em"> </span></p>
<h4>Visual Styling Options for Endpoints</h4>
<p>Change the label and icon of individual endpoints to your liking. Choose from the available icons or upload your own. You can style the endpoint further using custom classes.</p>
<h4>Profile Pictures</h4>
<p>Allow customers to upload custom profile images for their account page. It supports png and jpg file types and default placeholders.</p>
<p><img class="alignnone size-full wp-image-18734005776879" src="https://woocommerce.com/wp-content/uploads/2020/07/Profile-Picture.png" alt="" width="980" height="479" /></p>
<h3>Personalization</h3>
<h4>Custom Account Page Content</h4>
<p>Customize content on the WooCommerce My Account page using our WYSIWYG editor. Add rich content with formatted text, media, and custom HTML code. You can also integrate content from your theme and plugins through shortcodes.</p>
<p><img class="alignnone size-full wp-image-18734005776873" src="https://woocommerce.com/wp-content/uploads/2020/07/Custom-Content.png" alt="" width="980" height="684" /></p>
<h4>User Role Specific Endpoints</h4>
<p>By default, endpoints are visible to all users. However, you can configure conditions for endpoints to appear only for specific user roles.</p>
<p><img class="alignnone size-full wp-image-18734005776881" src="https://woocommerce.com/wp-content/uploads/2020/07/User-Role-Specific-Endpoint.png" alt="" width="980" height="177" /></p>
<h4>Default Endpoint</h4>
<p>Choose which tab is displayed first whenever a customer visits their My Account Page.</p>
<p><img class="alignnone size-full wp-image-18734005776872" src="https://woocommerce.com/wp-content/uploads/2020/07/Change-Default-Endpoint.png" alt="" width="980" height="288" /></p>
<h4>Smart Tags for Personalized Content</h4>
<p>Personalize content for your customers by using smart tags: User ID, User Name, User Email, First Name, Last Name, User Display Name, User IP Address, Site Name, Site URL, Page URL, Current Date, Current Time, Billing Address, Billing Company, Shipping Address, and Shipping Company.</p>
<p><img class="alignnone size-full wp-image-18734005776880" src="https://woocommerce.com/wp-content/uploads/2020/07/Smart-Tags-for-Personalization.png" alt="" width="857" height="645" /></p>
<h3>Translation Ready</h3>
<p>Customize My Account for WooCommerce is translation-ready out of the box, allowing you to reach local audiences in their native languages. Supported translation plugins:</p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">WPML (The WordPress Multilingual Plugin)</li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Polylang</li>
</ul>
<h3>Developer Options</h3>
<p><img class="alignnone size-full wp-image-18734005776876" src="https://woocommerce.com/wp-content/uploads/2020/07/Developers-Settings.png" alt="" width="980" height="582" /></p>
<h4>AJAX Account Navigation</h4>
<p>Ensure a smooth customer experience by avoiding full-page reloads during navigation.</p>
<h4>Account Page Libraries</h4>
<p>Control which CSS and JS libraries are loaded on the WooCommerce account page.</p>
<h3>Compatibility with third-party WooCommerce plugins</h3>
<p>Currently, the plugin is by default compatible with the following plugins</p>
<ol>
<li><a href="https://woocommerce.com/products/woocommerce-bookings/" target="_blank" rel="noopener">WooCommerce Bookings</a></li>
<li><a href="https://woocommerce.com/products/woocommerce-subscription-downloads/" target="_blank" rel="noopener">WooCommerce Subscription Downloads</a></li>
<li><a href="https://woocommerce.com/products/woocommerce-subscriptions/" target="_blank" rel="noopener">WooCommerce Subscriptions</a></li>
<li><a href="https://woocommerce.com/products/woocommerce-memberships/" target="_blank" rel="noopener">WooCommerce Memberships</a> by SkyVerge</li>
</ol>
<p>For more information, please refer to our <a href="https://woocommerce.com/document/customize-my-account-for-woocommerce/" target="_blank" rel="noopener noreferrer">documentation.</a></p>
<p>You can also check out this detailed article on <a href="https://themegrill.com/blog/how-to-customize-my-account-page-in-woocommerce/" target="_blank" rel="noopener">How to customize My Account Page for WooCommerce</a> step-by-step plugin implementation.</p>

Customize My Account

<p><span class="TextRun SCXW207275085 BCX8" lang="EN-US" xml:lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW207275085 BCX8">Customize the default WooCommerce My Account Page. Add unlimited menu tabs, manage </span><span class="NormalTextRun SCXW207275085 BCX8">endpoints</span> <span class="NormalTextRun SCXW207275085 BCX8">and </span><span class="NormalTextRun SCXW207275085 BCX8">display personalized content in </span><span class="NormalTextRun SCXW207275085 BCX8">the </span><span class="NormalTextRun SCXW207275085 BCX8">customer dashboard</span><span class="NormalTextRun SCXW207275085 BCX8">.</span></span><span class="EOP SCXW207275085 BCX8" data-ccp-props="{}"> </span></p>

Order Chatroom vs Customize My Account