<h1>Chat With Your Shopping Customers Via Order Messanger</h1>
<p><span style="font-weight: 400">Shop customers don’t have a convenient way to contact a shop’s admin regarding their orders. They can send emails, but tracking and managing are not accessible.</span></p>
<p><span style="font-weight: 400">The <strong>Order Messenger for WooCommerce</strong> plugin provides the most comfortable communication channel for customers and a business – </span><span style="font-weight: 400">a chat room</span><span style="font-weight: 400">.</span></p>
<p><span style="font-weight: 400"> Customers can ask questions. Admins can provide additional information regarding orders.</span></p>
<p>Admins can use the chat to send documents like manuals, additional software, and electronic warranty cards. Attachments can be sent automatically based on use cases like the purchase of an item.</p>
<p>Improve your customers’ experience – communicate at any point in the purchasing process.</p>
<h2><span style="font-weight: 400">Features</span></h2>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400">Automatic chatrooms between customers and shop managers for each order.</span></li>
<li>Email notifications.</li>
<li>Schedule message sending.</li>
<li style="font-weight: 400"><span style="font-weight: 400">Automated system messages to inform users about order status changes and other service information.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Share files between customers and admins.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Images preview in chatrooms.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">See whether customers read messages or not.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Automatically send messages related to products when customers make purchases.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Allow instant access to a chatroom from an orders list.</span></li>
</ul>
<p><span style="font-weight: 400">Various settings make Order Messenger for WooCommerce a great fit for many WooCommerce users.</span></p>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400"> Customize the color theme for the chatroom.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400"> Control service messages; enable or disable order statuses and order-notes messages.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400"> Allow or deny customers the ability to attach files with their messages and specify the allowed file types and maximum file sizes.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Customize your message signature.</span></li>
</ul>
<h2><span style="font-weight: 400">How it looks to customers</span></h2>
<p><span style="font-weight: 400">Customers will find a new tab with all their active conversations in the “My Account” area. Badges will alert customers to new messages. </span></p>
<p><img class="alignnone size-full wp-image-7573524" src="https://woocommerce.com/wp-content/uploads/2021/02/My-account-messages-resized-2.png" alt="WooCommerce conversations" width="980" height="559" /></p>
<p><span style="font-weight: 400">This is the main page where a customer can communicate with a shop administrator. The chat page contains a list of the most recent messages and will load more when customers scroll to the top.</span></p>
<p><img class="alignnone size-full wp-image-7573520" src="https://woocommerce.com/wp-content/uploads/2021/02/Messenger-Sea-theme-resized-1.png" alt="" width="980" height="581" /></p>
<p><span style="font-weight: 400">Every communication is saved, so tracking the orders’ progress is easy.</span></p>
<h2><span style="font-weight: 400">How it works for the admin</span></h2>
<p><span style="font-weight: 400">A new “Messenger” column will open a chat about an order in a modal box. You can promptly respond to the client’s messages.</span></p>
<p><img class="alignnone size-full wp-image-7573517" src="https://woocommerce.com/wp-content/uploads/2021/02/Webp.net-gifmaker-2.gif" alt="" width="980" height="559" /></p>
<p><span style="font-weight: 400">Purchase message setup:</span></p>
<p><img class="alignnone size-full wp-image-7573526" src="https://woocommerce.com/wp-content/uploads/2021/02/Product-purchasing-message-resized-1.png" alt="" width="980" height="559" /></p>
<p><span style="font-weight: 400">The shop owner’s side makes sharing important information with their customers and collecting feedback easy.</span></p>
<p><span style="font-weight: 400">If the admin or their customers stop responding in the chatroom, the Order Messenger for WooCommerce plugin can notify both by email notifications so they don’t miss any vital information.</span></p>
<p><span style="font-weight: 400">Order Messenger for WooCommerce fits excellently in almost every shop. There are no limitations with using other external plugins or any additional services required.</span></p>
<h2><span style="font-weight: 400">API and hooks</span></h2>
<p><span style="font-weight: 400">The plugin ships with the API, making integrating it with a mobile app easy. There are a lot of hooks that make almost every customization possible. Clean code makes customization even more straightforward.</span></p>
<p><span style="font-weight: 400">Provide a simple and clean chatroom for your customers. Receive order feedback and improve your services.</span></p>
<p> </p>
<p><img src="https://pastepixel.com/image/npSvbc6dvbYBMY74QW7f.png" alt="" /></p>

Order Chatroom

<p><span style="font-weight: 400">A simple and clean chatroom for your customers. Receive order feedback and improve your services.</span></p>

<div class="woo-sc-box" style="background: #fff;border: 1px solid #cfb9f6;border-left-width: 1px !important;border-radius: 5px;color: #000000;margin: 2em 0;padding: 17px">
<h2><strong>Highlights</strong></h2>
<ul class="wccom-tick-list-secondary" style="line-height: 1.8em;color #ffffff;margin-bottom: 18px">
<li><strong>Make My Account page more usable, modern, & appealing </strong></li>
<li><strong>Add sections suited to your business and audience</strong></li>
<li><strong>Promote products and showcase promotions</strong></li>
<li><strong>Add role-specific endpoints to offer role-specific promotions</strong></li>
<li><strong>Collect useful customer information for better decision-making</strong></li>
</ul>
</div>
<h2 style="text-align: center">Transform My-Account Experience</h2>
<p>My Account page is one of the most frequently visited yet neglected parts of your online store since it contains very limited content. Adding more content serves as an opportunity to increase customer engagement, build stronger connections, and offer a convenient user experience.</p>
<p>With WooCommerce my account page editor you can add more content and customize the My Account section of your site. Create multiple endpoints and customize the layout to make it more appealing. Adding more content to endpoints allows you to promote sales, deals, guides, digital downloads, customer information, and more.</p>
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<p style="margin-bottom: 1em"><img class="alignnone wp-image-18734003594550" src="https://woocommerce.com/wp-content/uploads/2020/07/icons_75632-1.png?w=150&h=150&crop=1" alt="" width="68" height="68" /></p>
<h3>Better User Experience</h3>
<p>Show a detailed dashboard and add custom endpoints to provide maximum information to customers without leaving the My Account section.</p>
<hr />
<p style="margin-bottom: 1em"><img class="alignnone wp-image-18734003595103 size-full" src="https://woocommerce.com/wp-content/uploads/2020/07/3699469-e1713879836643.png" alt="" width="68" height="68" /></p>
<h3>Streamlined Navigation</h3>
<p>Creating multiple endpoints and grouped endpoints improves navigation, making it easier for users to find relevant information quickly</p>
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<p style="margin-bottom: 1em"><img class="alignnone wp-image-18734003595122 size-full" src="https://woocommerce.com/wp-content/uploads/2020/07/127689-200-1-e1713880102568.png" alt="" width="68" height="68" /></p>
<h3>Increased Engagement</h3>
<p>Showcase your latest product releases and promotions to increase customer engagement from my account section of your customers.</p>
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<p style="margin-bottom: 1em"><img class="alignnone wp-image-18734003612779" src="https://woocommerce.com/wp-content/uploads/2020/07/2024-04-26_15-24-04-removebg-preview.png" alt="" width="77" height="68" /></p>
<h3>Detailed Dashboard</h3>
<p>Provide your customers with information such as order history, wishlist products, downloads, reward points, etc. In addition to this, you can allow customers to upload custom avatars and profile pictures.</p>
<hr />
<p style="margin-bottom: 1em"><img class="alignnone wp-image-18734003595159 size-full" src="https://woocommerce.com/wp-content/uploads/2020/07/eye-icon-1-e1713880303359.png" alt="" width="68" height="48" /></p>
<p><strong>Visual Appeal</strong></p>
<p>Customizing the layout and design of the My Account page enhances its visual appeal, making it more engaging and user-friendly.</p>
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<p style="margin-bottom: 1em"><img class="alignnone wp-image-18734003595170 size-full" src="https://woocommerce.com/wp-content/uploads/2020/07/64934-e1713880408677.png" alt="" width="68" height="68" /></p>
<h3><strong>Convenience</strong></h3>
<p>Easy access to account information, order history, and account management tools enhances user convenience.</p>
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</div>
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<p style="margin-bottom: 1em"><img class="alignnone wp-image-18734003594612" src="https://woocommerce.com/wp-content/uploads/2020/07/1212121212121-removebg-preview.png" alt="" width="73" height="68" /></p>
<h3>Highly Customizable</h3>
<p>From dashboard layout to sorting the order of endpoints, this extension provides extensive customization options, making it a perfect fit for your store.</p>
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<p style="margin-bottom: 1em"><img class="alignnone wp-image-18734003595182 size-full" src="https://woocommerce.com/wp-content/uploads/2020/07/2405070-e1713880508957.png" alt="" width="68" height="68" /></p>
<h3><strong>Content Expansion</strong></h3>
<p>Adding more content to endpoints allows for the promotion of sales, deals, guides, digital downloads, and other valuable resources, enriching the user experience.</p>
<hr />
<p style="margin-bottom: 1em"><img class="alignnone wp-image-18734003595194 size-full" src="https://woocommerce.com/wp-content/uploads/2020/07/layout5_120471-e1713880604677.png" alt="" width="68" height="68" /></p>
<h3><strong>Layout Customization</strong></h3>
<p>Customizing the layout of the My Account page enables businesses to create a unique and branded experience for their customers.</p>
<hr />
<p style="margin-bottom: 1em"><img class="alignnone wp-image-18734003595222 size-full" src="https://woocommerce.com/wp-content/uploads/2020/07/free-dashboard-1739866-1481441-e1713880930507.webp" alt="" width="68" height="68" /></p>
<h3><strong>Dashboard Customization</strong></h3>
<p>Displaying a dashboard with detailed customer information, including order status, account details, and personalized recommendations, enhances usability and engagement.</p>
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<p style="margin-bottom: 1em"><img class="alignnone wp-image-18734003595245 size-full" src="https://woocommerce.com/wp-content/uploads/2020/07/download__6_-removebg-preview-e1713881169179.png" alt="" width="68" height="68" /></p>
<h3><strong>Branding Opportunities</strong></h3>
<p>Customizing with your brand colors, logo, and messaging reinforces brand identity and fosters brand recognition among users.</p>
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<p style="margin-bottom: 1em"><img class="alignnone wp-image-18734003595266 size-full" src="https://woocommerce.com/wp-content/uploads/2020/07/earth-globe-tool-e1713881373180.png" alt="" width="68" height="68" /></p>
<h3>Translation Ready</h3>
<p>WPML support ensures ease of usage for users from all around the world.</p>
<hr />
</div>
<h2><strong>Features:</strong></h2>
<ul>
<li>New and Improved UI (<strong>New</strong>)</li>
<li><span style="font-weight: 400">Customize My Account Page and add more content </span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Create and edit multiple endpoints</span></li>
<li>Add links, pages, or content using our WYSIWYG editor.</li>
<li style="font-weight: 400"><span style="font-weight: 400">Edit or remove default endpoints</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Choose from various endpoint types: </span>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400">Simple</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Page</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Link </span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Grouped</span></li>
</ul>
</li>
<li style="font-weight: 400"><span style="font-weight: 400">Drag & drop to change endpoint order</span></li>
<li>Customize endpoints slug</li>
<li style="font-weight: 400"><span style="font-weight: 400">Create user role-specific endpoints</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Customize My Account page layout and color schemes</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Allow customers to add a profile picture </span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Display a user dashboard with information of your choice (<strong>New</strong>)</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Insert account and affiliate links to the My Account page (<strong>New</strong>)</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Adjust dashboard layout and visuals through custom CSS (<strong>New</strong>)</span></li>
</ul>
<h2><strong>Add links or content using our WYSIWYG editor</strong></h2>
<p>With WooCommerce My Account Page editor, you can add multiple types of endpoints to display your information as you see fit. You can add links to different internal or external URLs and add products, categories, pages, or content using our WYSIWYG editor. While creating new endpoints you can:</p>
<ul>
<li>Customize endpoint menu title</li>
<li>Enter custom endpoint slug</li>
<li>Choose from available endpoint icons</li>
<li>Restrict endpoint by user roles</li>
<li>Choose endpoint type
<ul>
<li>Single (A simple endpoint created using editor)</li>
<li>Page (Endpoint linking to a page)</li>
<li>Link (Endpoint with an external or internal link to any URL)</li>
<li>Group (Make this as group and link the existing endpoints to it)</li>
</ul>
</li>
<li>Add endpoint content using editor</li>
</ul>
<p><img class="alignnone wp-image-18734004047784 size-full" src="https://woocommerce.com/wp-content/uploads/2020/07/my-account-custom-content.png" alt="my account page customizer for woocommerce" width="1400" height="696" /></p>
<h2><strong>Grouped endpoint<br />
</strong></h2>
<p>The group feature enables you to add similar items to the my account page menu and keep it tidily displayed under one menu heading. Along with the new items, you can also group the default my account tabs.</p>
<p> </p>
<p><img class="alignnone wp-image-18734004047788 size-full" src="https://woocommerce.com/wp-content/uploads/2020/07/grouped-endpoinsts-my-account-woocommerce.gif" alt="my account page customizer for woocommerce" width="841" height="694" /></p>
<h2><span style="font-weight: 400">Edit & Sort New & Default Endpoints </span></h2>
<p><span style="font-weight: 400">With an easy-to-use drag-and-drop reorder feature, you can adjust the sorting of the new and default endpoints as you like. Display the default and custom endpoints in the desired sequences and highlight the important endpoints by placing them above.</span></p>
<p><span style="font-weight: 400">Each endpoint can be edited and viewed from a log, and you can hide unwanted endpoints to ensure only relevant content is displayed. </span></p>
<p><img class="alignnone wp-image-18734004047795 size-full" src="https://woocommerce.com/wp-content/uploads/2020/07/sort-and-order-endpoints-my-account-woocommerce.png" alt="my account page customizer for woocommerce" width="706" height="1062" /></p>
<h2><span style="font-weight: 400">Create User Role Specific Endpoints </span></h2>
<p><span style="font-weight: 400">You can create endpoints specific to desired user roles. This allows you to target the right audience and display appropriate content. As you create endpoints, you can display each to different audiences, ensuring maximum effectiveness. </span></p>
<p><img class="alignnone wp-image-18734004047819 size-full" src="https://woocommerce.com/wp-content/uploads/2020/07/role-specific-endpoints-my-account-for-woocommerce.png" alt="my account page customizer for woocommerce" width="2250" height="1867" /></p>
<h2><span style="font-weight: 400">Choose from Multiple Layout & Customization Options </span></h2>
<p><span style="font-weight: 400">With the WooCommerce My Account Page design plugin, you can control the layout and design of the My Account Page by selecting from various customization options.</span> <span style="font-weight: 400">You can choose from the following endpoint themes: </span></p>
<ul>
<li style="font-weight: 400"><b>Theme Style: </b><span style="font-weight: 400">Default layout </span></li>
<li style="font-weight: 400"><b>Sidebar Left Menu: </b><span style="font-weight: 400">Endpoints displayed on the left side </span></li>
<li style="font-weight: 400"><b>Sidebar Right Menu: </b><span style="font-weight: 400">Endpoints on the right, and content on the left </span></li>
<li><strong>Top Tabs</strong>: Endpoints at the top and content displayed below</li>
</ul>
<p><img class="alignnone wp-image-18734004047838 size-full" src="https://woocommerce.com/wp-content/uploads/2020/07/layout-options-my-account-woocommerce.png" alt="my account page customizer for woocommerce" width="776" height="308" /></p>
<p class="jetpack-slideshow-noscript robots-nocontent">This slideshow requires JavaScript.</p><div id="gallery-0-6-slideshow" class="jetpack-slideshow-window jetpack-slideshow jetpack-slideshow-black" data-trans="fade" data-autostart="1" data-gallery="[{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2020\/07\/My-account-custom-design-right.png","id":"6909524","title":"My account custom design right","alt":"","caption":"","itemprop":"image"},{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2020\/07\/Right-layout.png","id":"6909525","title":"Right layout","alt":"","caption":"","itemprop":"image"},{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2020\/07\/Tab-layout.png","id":"6909526","title":"Tab layout","alt":"","caption":"","itemprop":"image"}]"></div>
<h2><strong>Allow Customers to Upload Custom Avatar</strong></h2>
<p>Enabling the custom avatar option allows customers to upload a photo of their choice. This increases customer engagement and helps users connect with your site.<strong><br />
</strong></p>
<p><img class="alignnone wp-image-18734004047844 size-full" src="https://woocommerce.com/wp-content/uploads/2020/07/custom-avatar-my-account-page-woocommerce.png" alt="my account page customizer for woocommerce" width="2047" height="1778" /></p>
<h2><strong>Hide default endpoints</strong></h2>
<p>My Account Page Editor is a powerful extension that enables you to not only add new menu items but also to hide standard WooCommerce My Account page tabs.</p>
<p><img class="alignnone wp-image-18734004047858 size-full" src="https://woocommerce.com/wp-content/uploads/2020/07/hide-endpoints-my-account-page-woocommerce.png" alt="my account page customizer for woocommerce" width="725" height="290" /></p>
<h2><span style="font-weight: 400">Add Redirect Links to My Account Page</span></h2>
<p><span style="font-weight: 400">You can add Account and Affiliate links to the My Account page with a few clicks. Choose the name, link, and icon class, and add multiple links as you wish. The Account links are helpful when you want to add a link to an endpoint on the user dashboard. If you wish to showcase your affiliate program, you can also add the affiliate links here.</span></p>
<p><img class="alignnone wp-image-18734004047849 size-full" src="https://woocommerce.com/wp-content/uploads/2020/07/add-custom-links-in-endpoints-my-account-woocommerce.png" alt="my account page customizer for woocommerce" width="1828" height="771" /></p>
<h3>Requirements</h3>
<p>Minimum PHP version: 5.6</p>

My Account Page Editor

<p>Customize your customers’ my account page to include additional important information. Add custom endpoints and edit/remove default endpoints.</p>

Order Chatroom vs My Account Page Editor