<h2>Instant order notifications on the world’s famous messaging app.</h2>
<p>Nowadays, everyone uses WhatsApp as their primary messaging application instead of the native SMS application on their phone. To communicate effectively with customers regarding their order notifications, it is best to use WhatsApp. By using the native WhatsApp API, this plugin sends all order-related updates directly to the customer’s WhatsApp number. </p>
<p>The order notifications would be sent to the store admin as well. So now each time an order pops up, the store admin will get a WhatsApp notification instantly. No more missed orders, no more constant email checks.</p>
<hr />
<h2 class="wp-block-heading" id="h-top-3-features">Top Features</h2>
<ul class="wccom-tick-list-primary">
<li>Send order notifications directly on WhatsApp.</li>
<li>This plugin uses WhatsApp API. No third-party service is needed. </li>
<li>Notifications will be sent for both customer & admin. </li>
<li>Admin can create the message templates from the plugin dashboard. </li>
<li>Admin can send WhatsApp messages to customers from the order edit screen.</li>
</ul>
<hr />
<h2>Advantages</h2>
<ul class="wccom-tick-list-secondary">
<li>Both customer & admin-friendly order notification system.</li>
<li>No more missed orders, no more constant email checks.</li>
<li>We’ve used the native WhatsApp API instead of third-party APIs, eliminating extra costs for the store admin.</li>
<li>24/7 help from our support team.</li>
</ul>
<hr />
<h2>How it works</h2>
<h3>Backend</h3>
<p>To make the plugin work, you need to do some configuration from your WordPress Dashboard.<br />Navigate to <strong>Dashboard > WhatsApp Notifications > Settings</strong></p>
<p><img class="size-full wp-image-18734003966257 aligncenter" src="https://woocommerce.com/wp-content/uploads/2024/06/doc-for-woocommerce.jpg" alt="" width="980" height="516" /></p>
<p>Follow this <a href="https://woocommerce.com/document/order-notifications-on-whatsapp/#section-5" target="_blank" rel="noopener">link</a> to retrieve all the Tokens, Numbers & Account IDs to fill in the “WhatsApp API” tab above. Fill those and click on “Save Changes”</p>
<p>Now it’s time to create the WhatsApp templates. Please navigate to <strong>Dashboard > WhatsApp Notifications > WhatsApp Templates</strong> and click on Add new</p>
<p><img class="alignnone size-full wp-image-18734003966271" src="https://woocommerce.com/wp-content/uploads/2024/06/t-1_955da2.jpg" alt="" width="980" height="852" /></p>
<p>Give your template a name and add message <strong>‘header’, ‘body’, </strong>and <strong>‘footer’</strong> content to it and publish it.</p>
<p>Now you can set the created templates to order triggers such as “New order, pending order, order on hold, order processed, order completed notifications etc…”</p>
<p>Navigate to <strong>Dashboard > WhatsApp Notifications > Settings > Order Notification Triggers</strong></p>
<p><img class="alignnone size-full wp-image-18734003966280" src="https://woocommerce.com/wp-content/uploads/2024/06/ont_9f94f9.jpg" alt="" width="980" height="2796" /></p>
<p>In this tab, you can Enable the “Opt-in” checkbox for the customer to opt-in for the WhatsApp order notifications. If you enable this, the opt-in will be displayed for the customer on the checkout page.</p>
<p>The rest of the settings in this tab are to enable order notifications on WhatsApp for different order statuses like ‘order placed, pending, processed, shipped, completed…’ etc. You can choose a <strong>different WhatsApp template</strong> for each order status here.</p>
<p>We also have an interesting “Click to Chat” feature. To enable this awesome feature, please navigate to <strong>Dashboard > WhatsApp Notifications > Settings > Click to Chat</strong><br />Enabling this option will show a floating WhatsApp chat button on your website. By clicking on this button, your customers can interact with the store admin on WhatsApp regarding their product-related queries.</p>
<p><img class="size-full wp-image-18734003966323" src="https://woocommerce.com/wp-content/uploads/2024/06/cc_197424.jpg" alt="" width="980" height="456" /></p>
<h3>Frontend</h3>
<p>Your customers will add products to the cart and place the order. <img class="alignnone size-full wp-image-18734003966588" src="https://woocommerce.com/wp-content/uploads/2024/06/placed-order.jpg" alt="" width="980" height="756" /></p>
<p>When the order is placed successfully, both the store admin and the customer will be instantly notified on their respective WhatsApp.</p>
<p><img class="size-full wp-image-18734003966632" src="https://woocommerce.com/wp-content/uploads/2024/06/notification-wa.jpg" alt="" width="980" height="494" /></p>
<p> </p>
<p>Checkout the following <strong>video</strong> for the visual representation.</p>
<div style="width: 980px" class="wp-video"><video class="wp-video-shortcode" id="video-0-2" width="980" height="551" preload="metadata" controls="controls"><a href="https://woocommerce.com/wp-content/uploads/2024/06/order-notification-on-wa-for-woo-1.mp4">https://woocommerce.com/wp-content/uploads/2024/06/order-notification-on-wa-for-woo-1.mp4</a></video></div>

Order Notifications on WhatsApp

<p>This plugin sends WhatsApp notifications using the official WhatsApp Cloud APIs for WooCommerce orders. </p>

<h2 data-start="327" data-end="343">What this extension does</h2>
<p data-start="345" data-end="545">Holded Invoices for WooCommerce complements the <a href="https://en-gb.wordpress.org/plugins/holded-integration/" target="_blank" rel="noopener">official Holded Integration</a> by adding secure <strong>View Invoice</strong> links for both customers and store admins.</p>
<ul data-start="547" data-end="752">
<li data-start="547" data-end="627">Customers can download their invoices directly from <em>My Account > Orders</em>.</li>
<li data-start="628" data-end="752">Store admins can download invoices from the <strong data-start="674" data-end="689">Orders list</strong> and the <strong data-start="698" data-end="720">Order details page</strong> in the WooCommerce dashboard.</li>
</ul>
<p data-start="754" data-end="875">This extension saves time, reduces support requests, and makes sure invoices are always available where they’re needed.</p>
<hr data-start="877" data-end="880" />
<h2 data-start="882" data-end="899">Key benefits</h2>
<ul data-start="900" data-end="1361">
<li data-start="900" data-end="983"><strong data-start="905" data-end="923">Instant access</strong>: Customers download invoices without contacting support.</li>
<li data-start="984" data-end="1084"><strong data-start="988" data-end="1013">Faster order handling</strong>: Admins and shop managers get invoices right from the Orders table.</li>
<li data-start="1085" data-end="1165"><strong data-start="1090" data-end="1111">No duplicate data</strong>: All invoices are generated and managed in Holded.</li>
<li data-start="1166" data-end="1263"><strong data-start="1172" data-end="1195">Secure and role-based</strong>: Only the order owner and authorized admins can access invoices.</li>
<li data-start="1264" data-end="1361"><strong data-start="1268" data-end="1292">Works out of the box</strong>: Once Holded Integration is configured, no extra setup is needed.</li>
</ul>
<hr data-start="1363" data-end="1366" />
<h2 data-start="1368" data-end="1385">How it works</h2>
<ol data-start="1386" data-end="1598">
<li data-start="1386" data-end="1458">The official Holded Integration generates/syncs invoices in Holded.</li>
<li data-start="1459" data-end="1514">This extension adds download links in WooCommerce.</li>
<li data-start="1515" data-end="1598">Customers and admins click and instantly download the PDF invoice from Holded.</li>
</ol>
<hr data-start="1600" data-end="1603" />
<h2 data-start="1933" data-end="1947">Use cases</h2>
<ul data-start="1948" data-end="2142">
<li data-start="1948" data-end="2017">B2B stores where customers must download invoices for accounting.</li>
<li data-start="2018" data-end="2077">Self-service invoice access to reduce support workload.</li>
<li data-start="2078" data-end="2142">Admins exporting invoices quickly from the Orders dashboard.</li>
</ul>
<hr />
<h2>Compatibility</h2>
<ul class="wccom-tick-list-secondary">
<li>WooCommerce Subscriptions (renewals download supported if invoices exist in Holded).</li>
<li>WooCommerce HPOS.</li>
<li>Multisite</li>
</ul>
<hr />
<h2 data-start="1605" data-end="1622">Requirements</h2>
<ul data-start="1623" data-end="1729">
<li data-start="1676" data-end="1729">The free, official <a href="https://en-gb.wordpress.org/plugins/holded-integration/" target="_blank" rel="noopener">Holded Integration</a></li>
<li data-start="1623" data-end="1641">WordPress 6.1+</li>
<li data-start="1642" data-end="1654">PHP 7.4+</li>
<li data-start="1655" data-end="1675">WooCommerce 7.9+</li>
</ul>

Holded Invoices

<p>Give your customers and team instant access to Holded invoices directly from WooCommerce.</p>

Order Notifications on WhatsApp vs Holded Invoices